Hôtel du Helder

Hotels
6.7 (4598 reviews)
38 Rue de Marseille , Lyon , fr

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Reasonable breakfast
Cons:
Cleanliness issues
Aging facilities
Room condition complaints

Categories

Cleanliness
4.85
Reviews indicate several issues with cleanliness and aging facilities.
Service
7.85
Generally positive comments about the staff and their service.
Location
8.35
Multiple reviews mention excellent location near public transport and city attractions.
Room Quality
5.85
Mixed sentiments regarding room condition, with several remarks about outdated facilities.
Amenities
5.35
Common complaints about aging amenities and facilities needing improvement.
Value for Money
7.35
Some value-based comments indicate it is acceptable for the price despite issues.
Food and Beverage
7.35
Positive feedback regarding breakfast options.
Overall Experience
6.65
Overall mixed experiences, some reviews highlight major issues while others found things acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:28

Property Description

Convenient Location in Lyon
Situated in central Lyon, Hôtel du Helder offers 2-star accommodation just a short 15-minute stroll from Place Bellecour. The Guillotière Metro and Tram Station, as well as the picturesque Rhone banks, are within a 5-minute walk, making it an ideal choice for exploring the city.

Comfortable Rooms with Essential Amenities
Each room at Hôtel du Helder features a telephone, TV, and a simple yet cozy décor. Guests can unwind in rooms equipped with private bathrooms and hairdryers, ensuring a comfortable stay during their visit to Lyon.

Delicious Breakfast and Modern Facilities
Start your day right with a delicious breakfast spread that includes pancakes, pastries, Nutella, jams, cereals, cold cuts, and cheese. The hotel also offers modern conveniences such as free WiFi, a 24-hour reception, and onsite parking for a hassle-free stay.

Experience the charm of Lyon at Hôtel du Helder - book your stay now for an unforgettable visit!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 4598 reviews
Cleanliness: 4.85
Service: 7.85
Location: 8.35
Room Quality: 5.85
Amenities: 5.35
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 6.65
R
Rodriguez • solo_traveller • es
1
2026-03-20 • via Nuitee
A
Abderrahmane • solo_traveller • fr
10
2026-03-19 • via Nuitee
A
Adrian • extended_group • de
5
Nicht noch einmal!
Pros:

Sie war günstig. Das Personal war freundlich und Hilfsbereit.

Cons:

Sehr verwohnt und runtergekommen. Es wirkt wie ein zwielichtiges Stundenhotel.
Der Parkplatz ist eine Katastrophe und ungefähr einen halben Kilometer entfernt.
Der Aufzug wirkt nicht vertrauenswürdig!
Das Bett war so alt, dass ich extrem eingesunken bin und deshalb war die Nacht katastrophal!!
Zum Glück Waren wir auf der Durchreise und nur eine Nacht dort!

2026-03-18 • via Nuitee
G
Graham • solo_traveller • fr
6
2026-03-18 • via Nuitee
L
Laurent • solo_traveller • fr
7
Cons:

Un cheveu dans la baignoire et dans les draps

2026-03-18 • via Nuitee
F
Fanny • solo_traveller • fr
7
Pros:

il répondait a mes attentes

Cons:

les rideaux ne cachent pas suffisamment le jour

2026-03-16 • via Nuitee
L
Laurent • solo_traveller • fr
7
2026-03-16 • via Nuitee
L
Laurent • solo_traveller • fr
6
2026-03-16 • via Nuitee
A
Ayşe • couple • tr
7
2026-03-14 • via Nuitee
E
Edoardo • extended_group • it
9
2026-03-13 • via Nuitee
A
amine • couple • ma
7
2026-03-12 • via Nuitee
N
nadine • couple • fr
7
2026-03-09 • via Nuitee
Z
zhang • solo_traveller • fr
8
2026-03-08 • via Nuitee
K
Klēra • solo_traveller • lv
6
2026-03-07 • via Nuitee
E
Eve • solo_traveller • fr
5
2026-03-04 • via Nuitee
P
prisca • extended_group • fr
5
Cons:

Salle de bain pas propre, porte cassé, très chaud

2026-03-03 • via Nuitee
P
Pascale • couple • fr
7
Pros:

La gentillesse du jeune homme à l accueil à 14h et le matin.
La salle de bain refaite. La literie

Cons:

Pas de chauffage dans la chambre. Seulement dans la salle bain. Un ascenseur très bruyant: chambre à côté.. Un petit déjeuner trop cher pour ce qui est proposé. Croissants pas frais. Petit pain rassis. Peu de choix

2026-03-01 • via Nuitee
M
Michel • couple • fr
7
Pros:

Pratique et bon service, prix très raisonnable

Cons:

Une chambre donnant sur la rue : bruit du Tram et des personnes

2026-02-28 • via Nuitee
V
VINCENT • couple • fr
8
bien
Pros:

situation géographique , parking, petit déjeuner, accueil .

Cons:

refaire les sdb, je fréquente l’hôtel depuis 4 ou 5 ans et le quartier est tombé dans le trafic de rue et un sentiment d’insécurité c'est regrettable vu son emplacement à 10 mn à pied de place Bellecour

2026-02-27 • via Nuitee
J
Jean Luc • couple • fr
9
Pros:

Très bonne insonorisation

2026-02-23 • via Nuitee