Hermitage Resort & Thermal Spa

Hotels
8.5 (950 reviews)
Via Leonardo Mazzella 80 , Ischia , it

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Charming garden
Excellent service
Good food variety
Great location
Cons:
Limited dining options
Small rooms
Cleanliness issues

Categories

Cleanliness
7.21
Bathroom not cleaned properly and mould around sealant noted.
Service
9.68
Staff were outstanding, particularly in the restaurant, with excellent service noted.
Location
9.22
Excellent location, within easy walking distance to key attractions.
Room Quality
8.17
Rooms were clean but small; some amenities lacking.
Amenities
7.7
Thermal spa was noted as dark and small with limited access.
Value for Money
8.66
Generally good value for the price, despite some dated areas.
Food and Beverage
8.71
Variety and quality of food noted as good, but breakfast options could be improved.
Overall Experience
8.68
Experience was enhanced by staff service despite other issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 11:56

Property Description

Luxurious Wellness Experience

Hotel Hermitage, located just 500 metres from the historic centre of Ischia, offers a serene escape with its wellness centre and Mediterranean garden featuring 3 thermal pools. Indulge in relaxation with beauty treatments and massages at the Cinthia dell'Hermitage spa, complete with a hot tub, sauna, and Turkish bath.

Elegant Rooms and Dining

Each room at Hotel Hermitage & Park Terme boasts a balcony, satellite TV, and a private bathroom. Wake up to a delightful buffet breakfast and savor local and international cuisine at the on-site restaurant. Experience fine dining on the terrace during sunny days.

Convenient Amenities and Location

Enjoy free parking and WiFi in public areas during your stay. With easy access to the port, explore nearby destinations like Naples and Pozzuoli. Book your stay at Hotel Hermitage for a luxurious retreat in Ischia.

Important information:

Guests wishing to have thermal treatments must have a note from their doctor.

Please note, the wellness center is open in the afternoon only.

Access to the nearby beach is free from 01 May to 31 July and from 01 September to 31 October. Adults' and children's entertainment is provided in July and August.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 92 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 950 reviews
Cleanliness: 7.21
Service: 9.68
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
J
JeReH26 Friends getaway San Francisco, California
6
Room for Improvement, Slippery Floors
Pros:

The reception staff is lovely, and there are lots of outdoor areas with plenty of seating and nice landscape. The hotel and rooms are very dated and could use a renovation. The room I booked was small, dated, and not very comfortable. The shower is tiny and there was mold on the glass/shower door. I also found the floors in my room to be slippery, even though they were not wet, and I slipped a few times while wearing slippers and sneakers. WiFi was not great and barely worked in the hotel.

Be careful of the slippery floors: the hotel staff keeps the common areas clean, and the floors are constantly mopped. On my way to breakfast, the floor outside the breakfast area had been mopped and was very slippery yet there was no caution or warning signs on display. When I stepped on the floor, I slipped and fell so hard that one of the cleaners heard me from downstairs. She came running up to look but instead of coming to help me or to ask if I was okay, she ran back down to retrieve the "Caution: wet floor" sign as there were other people coming down the stairs to breakfast. Staff was indifferent when I reported my fall and the lack of signage. Would not recommend staying here.

2026-02-15 via Tripadvisor
M
Moybev Couples Leeds, West Yorkshire, England
8
Beautiful ischia
Pros:

This hotel as lovely gardens
& views
but the food isn't the best
the cheapest rooms have problems with windows and doors not fitting well & so ants can get in .
If we go again we'd pay more to up grade the room? & eat out .
Allso love'd the thermal spa
Inside and out pools

2026-01-22 via Tripadvisor
A
Anna couple it
8
2026-01-19 via Nuitee
G
Gianmarco family_with_children it
9
2026-01-19 via Nuitee
A
Antonino couple it
3
La struttura mi ha rovinato il soggiorno
Pros:

Prodotti troppo commerciali, niente o quasi di caratteristico di prodotti locali

Cons:

L’assegnazione di una camera matrimoniale molto retrò ed un bagno degno di un 2 stelle, completamente diversa dalle aspettative rispetto a ciò che era stato pubblicizzato al momento della prenotazione . È la terza volta che vado in questa struttura e penso che sarà l’ultima dopo questa sgradevole accoglienza, e lo staff non ha neppure provato a porre rimedio….

2026-01-19 via Nuitee
M
MAURIZIO couple it
8
Troppo breve
Pros:

Cibo, cortesia e disponibilità del personale,

Cons:

Capienza piscine, accuratezza delle pulizie.

2026-01-19 via Nuitee
J
Jessica couple us
4
2026-01-19 via Nuitee
G
Giuseppe solo_traveller gb
8
Pros:

Tutto

2026-01-19 via Nuitee
C
Cinzia couple it
10
Il sogno di ognuno di noi per ritemprare mente, spirito e corpo
Pros:

Una colazione formidabile ricca di varietà e sapori autentici del territorio, i dolci mi ricordavano quelli fatti in casa dalla nonna. Il personale attento, cordiale, sempre con il sorriso ovunque andavo si respira un'aria di familiarità e gioia La posizione paradisiaca, immersi nella natura col canto degli uccelli , ma allo stesso tempo a pochi minuti dal centro shopping, dal borgo di Ischia ponte con lo splendido castello Aragonese. Ma la chicca è il centro termale &spa , personale altamente qualificato e attentissimo a rendere il soggiorno eccellente. Pulizia ottima ovunque. Insomma che dire è stato vivere un sogno .
Grazie

Cons:

Partire e tornare a casa

2026-01-19 via Nuitee
K
Kalliopi solo_traveller gr
9
Πολύ ευχαριστημένη
Pros:

Πολυ ωραιο ξενοδοχειο και τοποθεσια και κηποι.
Τα δωματια με θεα στο καστρο εξαιρετικά.
Καλη σχέση ποιοτητας-τιμής
Πρωινο ικανοποιητικό και με ποικιλία.
Πισινες ,λουτρά και spa πολύ καλά.
Πολυ καλο προσωπικο,ιδιατερως στη reception , ο Marco εξυπηρετικοτατος και προθυμος πάντα να βοηθήσει

Cons:

Να υπαρχει επιτητηρηση στις πισινες και στο spa για καθαριοτητα και για υποχρεωτικη χρηση σκουφακι πισινας.Να υπάρχει ελεγχος για τήρηση της ταξης και της καθαριοτητας.
Να μπει μεταφορα απο και προς το λιμάνι.Τα ταξι ειναι πολυ ακριβά και η αποσταση σχετικά μικρή.

2026-01-19 via Nuitee
C
Claudia family_with_children it
10
Pros:

Reception il sig.Marco è di altissima qualità

Cons:

Come sopra oltre la stanza

2026-01-19 via Nuitee
A
Alice family_with_children it
10
2026-01-19 via Nuitee
S
Sara couple it
10
2026-01-19 via Nuitee
D
Domenico couple it
9
Non solo per eremiti
Pros:

Pulizia ed eleganza senza ostentazione, piante rigogliose, piscine gradevoli

2026-01-19 via Nuitee
K
Katie solo_traveller us
10
2025-12-15 via Nuitee
K
Katie solo_traveller us
10
2025-12-12 via Nuitee
V
Veronica couple it
8
2025-12-09 via Nuitee
J
Jay solo_traveller de
7
2025-12-06 via Nuitee
P
Philippine extended_group nl
9
Fris uitgeruste slaapkamers, die van alle comfort zijn voorzien
Pros:

De charmante tuin en de fris uitgeruste slaapkamers.

Cons:

De eetzaal is grootschalig opgezet, maar dat het hotel voor grotere groepen is ingericht levert wel een goede prijs-kwaliteit op.

2025-11-18 via Nuitee
M
Mihaela couple ro
9
2025-11-18 via Nuitee