Hyatt Place Colorado Springs Garden Of The Gods

Colorado springs. Clean friendly and easy access to highways. Rooms are setup for family's with the couch beds. They also had a café for good coffees in the am

Hôtel bien situé, facile d'accès

The hotel was very nice and the breakfast was good.

Very good hotel with an In n Out right in front 😊

Best Hyatt -- great location, friendly and helpful staff, very good breakfast, and clean room! We also liked just walking to the local restaurants. There was something for everyone at breakfast. We were only going to stay 1 night and stayed 3!

Property was clean and centrally located. Staff was friendly and accommodating. We had a King Mountain View room and it was very comfortable.

My son and I stayed here for a weekend trip to visit Garden of the Gods and hike the Manitou Incline. I use hotel credit card points and this hotel was a great value for the points price I paid. The location is fantastic, they don't charge for parking and free breakfast is included. The room was clean and spacious and we were upgraded to a mountain view for free upon request. I would stay here again and recommend to anyone looking for a budget friendly stay in the area.

Location was close to main attraction

Lovely modern hotel rooms were really big full suite nice sofa area to sit bed was comfortable

The room was spacious and having the separate living area was nice. The bed wasn't bad. The breakfast is great.

Amazing facility. Clean, up to date facilities, and the staff went above and beyond to accommodate our group of 40+ motorcyclists that came in from across the country to meet here for 3 days. I'll stay here again when I come through.

Staff are genuinely very friendly and competent from food servers to front desk to bar to housekeeping. Room had extra space and all necessities. I took a swim in the pool and utilized conference rooms with my group. Excellent experience for us!

Good location for Garden of the Gods, and access to other local venues, but we were disappointed by our stay at the Hyatt Place, Colorado Springs, Garden of the Gods.

Reception staff were helpful and appeared to respond to issues, rather than offer the platitudes of concern (without apparent resolution) that other hotels appear to.

However, within minutes of check-in and arriving at our hotel room door, it was clear - even through the dim corridor lighting - that someone had previously thrown up on the door, and whilst attempts had surely been made to clean it up, there was still dried residue. Although reported immediately, the door/frame had not been cleaned by the time we checked out. Reception staff told us that a maintenance request was in place to address the issue once we were out of the space. Not sure why it couldn't have been addressed sooner.

There was also a sour/fishy smell in the vicinity of the bathroom area, which was unpleasant. but seemed to clear after leaving the bathroom fan on for a day.

TV placement was skewed making viewing difficult.

Breakfast was generally poor.
The hotel was fully booked, so there was a bottleneck getting into the room with the cereals and the hot food dishes squashed together in the same corner/area of the room. It was not laid out as indicated in the website photos. The breakfast room floor had a squashed doughnut piece and other pieces of cereal on it.

Hot food options were limited during our 2-night stay: certainly not "the wide array of choices from fresh fruit, yogurt, and granola, to eggs, hash browns, waffles, and more" stated on the Hyatt Place website.

On our second morning there were only 4 egg dishes available-not great if you don't eat eggs. At least he previous day there had been tortillas. Considering the size of the venue, there seemed relatively few options,

There were only 2 juice options, where all other hotels we visited on our trip had at least 3, and there was no hot chocolate, that we found at all other hotels we stayed.

24-hour coffee/drinks was not available in the the lobby area. There also seemed reluctance to provide refills for room coffee/tea maker outside of housekeeping hours. Only a single serve coffee machine is provided in the room, which isn't ideal for 2 people, let alone the potential 5 that could be staying in a double room (two double beds and sofa bed).

Although the linen and towels were clean, nothing else seemed that clean. The bath had 2 circular chips in the base & we found a fork under sofa bed, so the room hadn't had a proper clean for some time.

The outside pool was adequate, with nice walk-in steps space and reasonable length.

There was no grating on the ice machine on the 2nd floor, so you had to hold the bucket, rather than place it on a shelf.

We had not paid for a room with the mountain view, but even so the room view was dreadful.

Lovely big and comfortable rooms.