Quality Inn & Suites Watertown Fort Drum

Hotels
Quality Inn
8.1 (538 reviews)
8000 Virginia Smith Drive , Calcium , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable bed
Spacious room
Great breakfast
Friendly staff
Excellent value for money
Cons:
Cleanliness issues
Access difficulties for seniors
Limited breakfast options

Categories

Cleanliness
7.6
Several mentions of cleanliness issues, including stained covers and old furnishings.
Service
8.6
Generally positive comments about staff being friendly and helpful.
Location
8.6
Positive remarks about the location's convenience and access to nearby stores.
Room Quality
8.1
Mostly positive sentiments with concerns about furniture and odors in some rooms.
Amenities
7.1
Mixed reviews on amenities, with some basic facilities not meeting expectations.
Value for Money
9.1
Many reviews highlight the hotel as an excellent value.
Food and Beverage
7.1
Some complaints about breakfast quality and limited options.
Overall Experience
8.6
Predominantly positive experiences with a few isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:42

Property Description

Convenient Location
Located in Calcium, Quality Inn & Suites Watertown Fort Drum offers comfortable 2-star accommodation with free WiFi, ideal for both leisure and business travelers. Just 9 km from Watertown and 16 km from Watertown International Airport, the hotel provides easy access to nearby attractions.

Great Amenities
Enjoy a hassle-free stay with amenities such as a 24-hour front desk, business center, and vending machines offering a selection of drinks and snacks. The hotel also features family rooms, making it perfect for both solo travelers and families.

Comfortable Rooms
Relax in well-equipped rooms, each featuring a private bathroom for your convenience. Whether you're here for work or leisure, Quality Inn & Suites Watertown Fort Drum ensures a pleasant stay for all guests.

Book your stay now at Quality Inn & Suites Watertown Fort Drum for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ART

Location

Guest Reviews

8.1
Based on 538 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 8.1
Amenities: 7.1
Value for Money: 9.1
Food and Beverage: 7.1
Overall Experience: 8.6
R
Ron solo_traveller us
7
2026-08-15 via Nuitee
M
Martina couple de
7
2026-08-03 via Nuitee
A
Audrey solo_traveller us
9
Decent for a short stay
Pros:

Clean and ok breakfast, overall good

Cons:

Not carpeted rooms. No ice.

2026-07-23 via Nuitee
S
Samantha solo_traveller us
9
2026-07-19 via Nuitee
D
Daniel family_with_children us
10
Pros:

Everything! From the staff to the facilities.

From the moment I arrived until the day I checked out, my experience was exceptional. The staff went above and beyond to make me feel welcome, always greeting me with genuine kindness and a willingness to help with anything I needed. Their professionalism and attention to detail truly set this hotel apart.

What impressed me most was the level of customer service. Every interaction felt personal, and it was clear that the team genuinely cared about ensuring guests had a great experience. It’s rare to find a place where everyone consistently exceeds expectations, but this hotel certainly does.

I would highly recommend this hotel to anyone traveling for business or leisure. It offers outstanding hospitality, excellent accommodations, and a welcoming atmosphere. I look forward to staying here again, and I can confidently say this was one of the best hotel experiences I’ve had. Five stars without hesitation!

Cons:

Loved everything

2026-07-14 via Nuitee
N
Noreen couple us
9
Pros:

The front desk clerk was extremely helpful and friendly

2026-07-14 via Nuitee
P
Patty couple us
10
2026-07-08 via Nuitee
K
Khozaima solo_traveller us
6
Pros:

.

Cons:

The suite room setup was non optimal
Breakfast should have bread, but there were non.
Waffle maker was broken

2026-07-05 via Nuitee
N
Nicole solo_traveller ca
9
2026-07-03 via Nuitee
D
Deonana solo_traveller us
9
2026-07-02 via Nuitee
V
Vincent couple ca
8
2026-06-30 via Nuitee
J
Jose solo_traveller pr
10
2026-06-14 via Nuitee
C
Chandler family_with_children us
10
2026-06-11 via Nuitee
J
Jolene solo_traveller pl
7
Suitable place to stay near Fort Drum
Pros:

The hotel is very close to Fort Drum which offered a great option for staying after visiting friends on base. The base hotel was booked, and I originally planned to drive back home after my visit. However, the wind and the rain picked up pretty good and I was reluctant to drive in it. Luckily, there was availability and the price was reasonable so it made my decision to stay easy. The hotel was really quiet, and I had a room on the 2nd floor above the entrance, so this was pleasantly surprising. My bed in my queen room (1 queen bed) was very comfortable, and the temperature of the room was comfortable without having to put the AC unit on. The shade over the window did a great job of blocking ambient light at night. Everything was clean. The front desk attendant was very friendly and efficient.

Cons:

There are signs of age and wear in multiple places on the furniture and in fixtures throughout. But this isn't a luxury hotel and it was clean, so I didn't really have a problem with that fact. Breakfast was available, and I grabbed an egg "patty" - it was cold and bland. I didn't think the options were great, but you can get some hot items and coffee.

2026-06-09 via Nuitee
P
Patricia couple us
2
It was acceptable for a nights stay but I would never consider staying here again.
Pros:

Funny you should bring up breakfast. The Orange Juice was pure concentrate and once you took it you immediately tossed it. There was not a napkin to be had. The Garbage was overflowing. We sat and watched as each guest came in and went to get juice and immediately threw it out. The apple juice was the same. The waffle machine kept beeping non stop. I did not really see guest sitting down to enjoy the food.

Cons:

This is a 2 story building and there is no elevator. We are seniors in our 80's lucky for us the young girl behind the desk took our suitcase and carried it up the stairs. The person on the desk it the morning was rude and looked as if someone dragged him in off the street. We wanted to check out and there was no one at the desk, my husband walked around the hall and saw this person sitting with his head back in an office and asked if he could help. He walked out to the front and said next time use the phone. We got our receipt and my husband nicely said thank you have a good day. THIS PERSON JUST WALKED AWAY.

2026-06-05 via Nuitee
D
DENISE couple ca
10
A wonderful experience
Pros:

The price was excellent. The staff were friendly and helpful. Just an excellent experience at Quality Inn & Suites. Room was clean. The bed comfortable! Thank you for all your staff who were helpful and cordial.

Cons:

The breakfast could improve.

2026-06-02 via Nuitee
D
Don couple ca
5
Nice place but motorcycles ruined our stay.
Pros:

Clean. Good site.

Cons:

Kept awake until the early hours by motorcycles right outside room. Police had to be called.

2026-05-30 via Nuitee
M
Misael solo_traveller us
10
Pros:

Staff service

Cons:

Breakfast could be better

2026-05-30 via Nuitee
N
Nathan solo_traveller us
7
2026-05-27 via Nuitee
L
Lisa solo_traveller us
8
Pros:

Convenient location

2026-05-17 via Nuitee