Sercotel Las Casas de los Mercaderes

Hotels
•
Sercotel Hoteles
8.6 (2195 reviews)
Alvarez Quintero, 9-13 , Seville , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Limited parking
Some staff unfriendly

Categories

Cleanliness
8.09
Rooms were small but very clean and everything we needed for an overnight stay.
Service
8.86
Reception staff very helpful and friendly, but some staff were not as friendly in the evening.
Location
9.1
Perfect for walking to all the tourist attractions and very centrally located.
Room Quality
8.55
Lovely comfortable room and so quiet.
Amenities
8.58
Patio for breakfast was pleasant, but noise issues reported.
Value for Money
8.04
For the price, the room quality was below expectations.
Food and Beverage
8.89
Breakfast was very good with lots of choice.
Overall Experience
8.66
Overall very positive experience with some small issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:55

Property Description

Historic Charm in the Heart of Seville
Located in a restored 18th-century house in Seville's historic trading center, Las Casas de los Mercaderes by Silken offers a unique stay just steps away from iconic landmarks like the Cathedral and Giralda Tower.

Elegant Rooms and Courtyard
Indulge in comfort with air-conditioned rooms featuring modern amenities like satellite TV, a mini bar, and a private bathroom with a relaxing bathtub. Enjoy the hotel's stunning central courtyard adorned with a beautiful glass roof, creating a serene atmosphere for relaxation.

Delightful Dining and Shopping
Satisfy your cravings at the on-site cafeteria offering a variety of snacks and meals, or explore the vibrant surrounding area filled with charming shops and authentic tapas restaurants. Immerse yourself in the lively atmosphere of Calle Sierpes and the Santa Cruz district just a short stroll away.

Experience the magic of Seville at Las Casas de los Mercaderes by Silken. Book your stay now for an unforgettable getaway.

Important information:

Pets with a maximum weight of 10kg are accepted. The pet kit includes a bed, snack and water bowl (subject to availability upon arrival).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2195 reviews
Cleanliness: 8.09
Service: 8.86
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.89
Overall Experience: 8.66
D
Dolors • solo_traveller • es
10
Perfecto
Pros:

La situacions y el Trato

2026-04-04 • via Nuitee
B
Bertrand • family_with_children • fr
10
2026-04-03 • via Nuitee
A
ANA MARIA • family_with_children • ar
9
Super recomendable
Pros:

La atención y la amabilidad del personal es para destacar. Está muy bien ubicado, cerca de todo. Las camas son cómodas y es muy lindo. El desayuno es muy completo y variado.

Cons:

Mi estadía coincidió con Semana Santa y el domingo de ramos. Circular por la zona del hotel se vuelve un tanto caótico cuando hay procesiones cerca. En cualquier otro momento del año no debería ser un problema, pero hay que tenerlo en cuenta para esa fecha en particular. Igualmente el comentario no tiene que ver puntualmente con el hotel.

2026-04-03 • via Nuitee
S
soatto • solo_traveller • it
9
Posizione molto strategica vicino a tutto, personale molto gentile e disponibile
Pros:

Posizione e gentilezza del personale

Cons:

Nulla

2026-04-03 • via Nuitee
A
Asmar • family_with_children • us
7
Excellent location
Pros:

Location

Cons:

Room size, amenities.

2026-04-02 • via Nuitee
F
Fede270792 • family_with_children • it
9
Pros:

Letto comodo, colazione varia, posizione ottima per muovesi a piedi.

Cons:

Camera poco insonorizzata, si sentivano rumori dal corridoio o stanze limitrofe. Gestibile con tappi se si ha il sonno leggero

2026-04-02 • via Nuitee
A
Ana • couple • es
10
Pros:

Todo

2026-04-02 • via Nuitee
C
Christine • couple • us
8
Would definitely stay here again! Great hotel in a perfect location.
Pros:

The location is amazing and the hotels Is great. It’s clean, the rooms are a great size and the bathroom is very spacious.

Cons:

There’s no room between the desk and the bed so could barely use the desk chair. Also, no plugs on one side of the bed. Lastly, the walls are thin, I could hear the people in the room next door.

2026-04-02 • via Nuitee
A
ALPER • extended_group • tr
9
GAYET İYİ BİR TESİS, LOKASYON ÇOK İYİ
Pros:

GAYET YETERLİ KAHVALTI VARDI

2026-04-01 • via Nuitee
M
Marc • couple • ca
8
Pros:

Dejeuner,emplacement,propreté et service

Cons:

Tres Cher pour un trois étoiles

2026-04-01 • via Nuitee
I
Isabela Ina • family_with_children • it
10
Pros:

Prima di tutto, complimenti a tutto il personale! Fanno un ottimo lavoro! È stato tutto ottimo, la colazione, la camera, la posizione.

2026-04-01 • via Nuitee
J
Jason Lioh • couple • my
9
This hotel deserves more attention and bookings.
Pros:

I suspect the rooms were recently refurbished or remodelled, as the room was modern looking with minimalist aesthetic. It was brightly lit as well, which I really liked and enjoyed.

The room was probably the cleanest I had stayed in throughout my Spain trip (with 5 hotels).

The bathroom was also the most spacious, most brightly lit one, and had the strongest water pressure, which made my bath so much more amazing.

Its location could not be any more perfect as everything was within walking distance.

Cons:

Nothing.

2026-03-31 • via Nuitee
F
Francisco • couple • es
10
Ubicación excepcional
Pros:

Excelente ubicación y personal muy atento . Volveremos sin duda.

Gracias

2026-03-31 • via Nuitee
J
Jean Yves • couple • fr
9
Un très agréable séjour dans un bel hôtel
Pros:

Emplacement idéal dans le centre historique, chambre spacieuse, literie confortable

Cons:

Machine à café à dosettes du petit-déjeuner pas pratique et longue à l’utilisation.

2026-03-30 • via Nuitee
E
edmund • couple • gb
9
The hotel is central to all attractions and very clean.
Pros:

The hotel is in a great location for everything you require.

Cons:

The breakfast was good, however a minor gripe would be the coffee machine at breakfast, which was slow and antiquated.

2026-03-30 • via Nuitee
D
Diego • family_with_children • it
8
Pros:

posizione ottima, personale disponibile, colazione varia.

Cons:

noi eravamo al piano terra camera buone dimensioni così come il bagno. unica pecca le finestre che davano su una corte interna

2026-03-29 • via Nuitee
H
Henry James • solo_traveller • gb
6
A first-time visit to Seville and disappointing to have a room with no windows!
Pros:

Very central location. The Buffet breakfast had plenty of options and was good value. The Coffee machine needed an explanation of its workings, which wasn't readily forthcoming!

Cons:

The room was very disappointing and appeared to be off from the main part of the Hotel. It had no window or natural light, and a Bathroom that was into another room off the bedroom.
There was no bottled water in the room.

2026-03-29 • via Nuitee
P
patricia • solo_traveller • ie
10
Fantastic location in the city. We will return
Pros:

Location was fantastic. Marie Jose was exceptional at reception but all of the team were great. Ana was very helpful on departure

2026-03-29 • via Nuitee
P
patricia • extended_group • ie
9
2026-03-29 • via Nuitee
T
Tracy • couple • mt
9
Great romantic holiday
Pros:

Location

Cons:

One of the recwptionist was a bit rude

2026-03-28 • via Nuitee