Pets allowed

Facilities

Meeting rooms
Free bicycles on site
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent customer service
Clean and comfortable rooms
Cons:
Inconsistent room amenities
Dining room needs improvement

Categories

Cleanliness
9.05
Rooms are lovely, clean and very comfortable.
Service
9.55
Emma on reception was very accommodating, and staff was consistently friendly and helpful.
Location
9.05
15 minutes from Gatwick airport, great for travelers.
Room Quality
9.05
Building and rooms have character; very comfortable.
Amenities
8.05
Dining room needs improvement, but overall amenities satisfactory.
Value for Money
8.55
Reasonably priced parking service available.
Food and Beverage
8.05
Great restaurant, but some dining areas lack appeal.
Overall Experience
9.05
Magical stay with excellent service and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:41

Property Description

Welcome to Langshott Manor, where luxury meets history in the heart of Horley.

Scenic Terraces & Gardens
Immerse yourself in the stunning views from our inviting terrace and lush gardens, perfect for relaxation and tranquil moments.

Exquisite Dining Options
Indulge in delectable cuisine at Brasserie Dining or enjoy the convenience of our room service during select hours. Don’t miss our hearty English breakfasts available daily.

State-of-the-Art Amenities
Stay connected with complimentary Wi-Fi, benefit from our concierge services, and host successful events in our versatile conference space. Each individually decorated room features modern luxuries, including flat-screen TVs and designer toiletries to ensure a comfortable stay.

Escape to elegance and charm—experience Langshott Manor; book your unforgettable stay today!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 44

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 121 reviews
Cleanliness: 9.05
Service: 9.55
Location: 9.05
Room Quality: 9.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
N
Nina • couple • gb
10
Had a great stay! The beds and pillows were so comfortable. The hospitality of the staff was outstanding. Especially Wen
Pros:

Loved its history, and the hospitality of the staff.

Cons:

The rooms are a little dated, and need dusting.

2026-07-24 • via Nuitee
S
Samuel • solo_traveller • gb
10
Incredible and relaxing
Pros:

Beautiful tutor property. Beautiful views and gardens. Lovely food. Quirky but lovely
They provided a fan in the heat wave
And upgraded and decorated the room for the start of our honeymoon.

2026-07-23 • via Nuitee
C
Cheal • solo_traveller • au
9
Short stay
Pros:

Beautiful building and room was lovely had drinks and dinner very nice
The garden and outdoor area was great,definately be back

Cons:

No hair-dryer that I could find

2026-07-23 • via Nuitee
P
Paul • couple • gb
10
Excellent pre/post flight stay.
Pros:

We were delayed groing to the hotel and arrived much later than expected (about 11pm) so weren't able to use our dinner booking or give an opinion on the restaurant apart from breakfast, which was lovely. Perfect poached eggs and friendly service meant we had a great pre- holiday flight stay, even if only short. I would use this hotel again in a heartbeat if flying from Gatwick and wanting to be close to but not on the airport. It's a10-15 minute drive to the terminal and a much nicer way to start a getaway than static at the tired and personality free hotels next to the terminal.

Cons:

Not being able to get there to experience dinner not having time to explore the magnificent house and surroundings.

2026-07-22 • via Nuitee
M
Matthew • solo_traveller • gb
7
2026-07-20 • via Nuitee
T
THOMAS • couple • gb
6
2026-07-20 • via Nuitee
J
Jenson • solo_traveller • gb
10
2026-07-19 • via Nuitee
G
Graham • couple • gb
9
Excellent stay
Pros:

All staff were very pleasant and helpful and we had a very enjoyable stay

2026-07-17 • via Nuitee
J
James • couple • gb
9
2026-07-15 • via Nuitee
A
Andy • couple • gb
7
Lovely staff and nice period building
Pros:

Staff were all charming and friendly and the building is very picturesque

Cons:

The room was a little tired and some of the facilities were poorly maintained. The TV didn't work and there was an electric fire in the room (not needed as it was very hot!) that was lopsided as it only had one set of feet! The view from the room showed a very weedy pond!

2026-07-14 • via Nuitee
N
Nick • couple • gb
7
For a hotel advertised as luxury it looked a little sad in places and in need of some TLC.
Pros:

Extremely close to my daughter’s house where we were visiting. The charming historical building.

Cons:

Although we were upgraded we were put in an attic room, very hot. The a/c unit was non effective. The bedside lights didn’t work. No fridge.

2026-07-13 • via Nuitee
K
Kate • family_with_children • je
6
Could not do a late check out as there was a wedding on, understandable but should have been informed at the time of the
Pros:

Period charm and full of character.

Cons:

Very poor quality of the continental breakfast .
Processed food , no selection of cheese, veg, salad . No gluten free options.
Juices straight from the carton.

2026-07-13 • via Nuitee
D
Diana • extended_group • ch
7
Great stopover near Gatwick Airport and no noise from the aeroplanes.
Pros:

The hotel is stunningly beautiful and the room was fine but the balcony was very dirty.

Cons:

Dinner was not very good.

2026-07-11 • via Nuitee
S
Sophie • solo_traveller • gb
10
Amazing
Pros:

It was lovely and quiet and the rooms were beautiful

2026-07-11 • via Nuitee
S
Southwellhood • solo_traveller • gb
10
2026-07-08 • via Nuitee
R
Richard • solo_traveller • gb
9
Secret find
Pros:

Amazing value for an amazing hotel
Location for me perfect
Staff amazing, polite and professional
Dinner was tasty and plentiful
Brekkie was small but produce was top quality

Cons:

Potholes coming in
Price of beer

2026-07-06 • via Nuitee
P
Pam • couple • gb
3
Exorbitant add ons
Pros:

Room lovely but bedding v hot.

Cons:

I went down to get some bar food only to be told that the kitchen staff had all gone home and there was no food available. I then ordered room service and got sandwiches which at £17 each were very expensive for what they were. Not at all happy about this. Also the reception area was rarely staffed. One of our bedside lights did not work and had to be plugged into a rather too short extension lead. This is supposed to be a luxury hotel. It was more like Fawlty Towers. Dinner and breakfast were fine but the rest of the offering has really deteriorated since I last visited.

2026-07-05 • via Nuitee
J
Jane • couple • gb
7
Good
Pros:

Lovely room

Cons:

Walking outside to room, also car park had gravel and caught is suitcase wheels

2026-06-30 • via Nuitee
N
Nicola • couple • gb
3
Maybe it was once but it’s certainly not 4 star anymore !
Pros:

It is a quiet location and being a listed building it has old English charm if that’s all you want.

Cons:

The photos used on the web site appear to have been taken shortly after the hotel was refurbished and I suspect the hotel may now have different owners. The furniture is now grubby and the garden furniture rusty and some of the parasols broken. The garden isn’t being maintained well and is overgrown. Even some of the uniforms worn by the staff have seen better days. The breakfast room looked like it had been abandoned and even though it was empty we couldn’t sit at a table because they hadn’t been cleaned down. There was very little choice on the small square table for breakfast so we had the cooked breakfast, which was all over cooked. We appreciate the heat wave was exceptional but the room was hot, stuffy and stale and the shower could only be used if you knelt down on your knees !

2026-06-27 • via Nuitee
S
Steven • couple • gb
10
Pros:

Full of character, Tudor Manor House. Lovely relaxed feel about the place, very helpful and friendly staff. Super restaurant. Would highly recommend.

Cons:

Nothing

2026-06-21 • via Nuitee