Microtel Inn by Wyndham Gallup

Hotels
Wyndham Hotels & Resorts
7.8 (1004 reviews)
3270 W Highway 66, Gallup, New Mexico, 87301 , Gallup , US

Pets allowed

Facilities

Free breakfast
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Designated smoking area
Bicycle rentals nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.03
Significant issues mentioned regarding cleanliness, including dirty rooms and poor maintenance.
Service
9.5
Staff received positive remarks about being friendly, though some comments noted unprofessional behavior.
Location
9.54
Positive sentiment regarding the convenient location.
Room Quality
7.49
Mixed reviews about the rooms; some were comfortable but others had maintenance issues.
Amenities
7.02
Basic amenities mentioned but insufficient for expectations; breakfast options were very limited.
Value for Money
7.98
Generally good value, though some felt quality did not fully meet expectations.
Food and Beverage
6.03
Limited breakfast options led to negative sentiment around food offerings.
Overall Experience
8.8
Mixed experiences with some guests feeling satisfied while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:34

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, vending machines, and bicycle tour information.

Delicious Breakfast
Start your day with our daily complimentary continental breakfast.

Featured Amenities
Take advantage of our business center, express check-out, and 24-hour front desk.

Make yourself at home in one of our cozy guestrooms, complete with modern amenities. Under 10 miles from local attractions, Microtel Inn by Wyndham Gallup is the perfect mountain retreat for your next stay. See you soon!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUP

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1004 reviews
Cleanliness: 6.03
Service: 9.5
Location: 9.54
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 6.03
Overall Experience: 8.8
R
Ronald couple us
5
Disappointed-we usually like Microtels but not this one
Pros:

Price and staff were nice

Cons:

Chain on toilet kept coming off. Counters, tables, and bedside table were dirty, had cup rings and marks in them. No coffee in the room and only one cup for water. Coffee in lounge/breakfast area was in pump pot and was cold. Breakfast choices were cold coffee, bread, waffles, yogurt, and cold cereal.

2026-07-04 via Nuitee
T
Tonya family_with_children us
4
2026-07-03 via Nuitee
A
Adcharaporn family_with_children us
7
2026-07-01 via Nuitee
E
Efrain solo_traveller us
1
Gross room.
Pros:

Nothing.

Cons:

Location, not clean, stains on all sheets, bat yub was gross, restroom electric was wired weird, outdated.

2026-06-28 via Nuitee
R
Richard solo_traveller us
5
Pros:

Location

Cons:

Air conditioner in 1 of our rooms didn't work right. Rooms and towels need to be updated.

2026-06-28 via Nuitee
K
Kinder solo_traveller us
10
Clean, safe, and a great value
Pros:

The room was clean. The bed was super comfortable. I read reviews about noise problems but I was there three nights and had no issues above the normal hotel noises you can expect to hear. To be clear, this is a no frills facility. Do not expect the perks other hotels offer that drive up the price of the stay. The room was clean and the price is outstanding. The bed was one of the most comfortable hotel beds I've ever slept in. Perfect firmness. AC worked well, kept the room comfortable. Fridge and microwave were clean. The staff were not just pleasant, they were friendly and welcoming. No one acted like they were only there because they were being paid to show up. I didn't take advantage of the breakfast service because I'm not a morning eater, but it did smell good. The room had plenty of lighting. Linens were clean and crisp. I felt completely safe and secure, both inside the facility and on the grounds. The grounds were well kept and clean.

Cons:

There was nothing I had a problem with, but I can say that a paint refresh with well matched color coordination would go a long way to helping others be more satisfied with the facility. I really don't care, I'm only there for a place to sleep and shower, but I won't lie, when I opened the door the colors were off-putting. That being said, the only real issues with the facility are cosmetic. If you want tiny shampoos and soaps, pay the $100+ that other local hotels are charging. I can buy several months worth of shampoo and soap with the money I saved staying here.

2026-06-27 via Nuitee
C
cowles couple us
8
We really enjoy it! It's an amazing value for your dollar!
Pros:

Breakfast could use protein

2026-06-26 via Nuitee
J
J Lumber solo_traveller us
6
2026-06-26 via Nuitee
C
Craig couple us
7
quick and quiet
Pros:

Good for a quick stop

Cons:

was not there long enough to judge

2026-06-22 via Nuitee
D
David couple us
10
A great place to spend the night.
Pros:

We didn't take time to have breakfast. Staff was very friendly. I don't remember requesting a quiet room. But, the room was perfect. We enjoyed our stay.

2026-06-22 via Nuitee
T
Todd family_with_children us
5
Friendly staff and felt safe, but would not stay again due to cleanliness and run down building.
Pros:

Staff was great! Very friendly and the place felt safe.

Cons:

Sheets were stained was the biggest issue. Bathroom flooded when the shower was on. Everything felt very dated and worn out.

2026-06-21 via Nuitee
M
Matthew solo_traveller us
9
Well-lit parking deters criminals, I guess. Gallup is still a little scary
Pros:

Highly recommend to others to stay here. Booking .com got me a last minute great rate

Cons:

Perhaps turning off the airport runway lighting outside my window which luminated my room would have been nice

2026-06-19 via Nuitee
S
Stephanie family_with_children us
8
Pros:

It’s fine for a quick stay, room was fine

Cons:

Free breakfast was pretty bad, it was pretty much waffle or cereal , apple juice and bad coffee w powdered creamer.

2026-06-11 via Nuitee
V
Vince-Gr solo_traveller fr
8
2026-06-07 via Nuitee
G
Gergana extended_group bg
6
2026-06-05 via Nuitee
D
David extended_group us
10
2026-06-04 via Nuitee
D
Danece couple us
7
Pros:

Location

2026-06-02 via Nuitee
S
Sorensen solo_traveller us
10
Would recommend
Pros:

It was clean, people were nice, they had waffles even. And it was inexpensive

Cons:

Nothing

2026-06-02 via Nuitee
J
JACQUELINE solo_traveller us
8
Pros:

The room was exceptionally clean and the staff was very friendly.

Cons:

The breakfast was limited. They could offer healthy fruit, eggs, bacon, and or sausage. The side entry door was broken and did not allow us to use our key card to enter.

2026-06-01 via Nuitee
M
Marilyn solo_traveller us
8
It's quite reasonable motel.
Pros:

The room was reasonably priced and cleaned .

Cons:

Just the back door tends to not want open when pushed. Other than that, we enjoyed the comfortable beds. The continental breakfast wasn't that great.

2026-05-31 via Nuitee