Guest Inn Pigeon Forge

Hotels
7.7 (3196 reviews)
202 Emert Street & Parkway , Pigeon Forge , US
+1 (865) 429-0150
[email protected]

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Paid
Children allowed

Facilities

Self parking (surcharge)
Free WiFi
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Laundry
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
Good, convenient location
Clean on arrival / generally clean rooms for some guests
Comfortable beds noted by several guests
Affordable / good for a one-night budget stay (for some)
Cons:
Musty/smoke/odd odors reported frequently
Rooms and bathrooms very small
Property dated and needs updates
Dirty bathtub and nasty carpet reported
Broken items and safety issues (TV, bed frame); towels with holes
Inconsistent or missing breakfast/limited F&B options
Price spikes / perceived poor value at higher rates

Categories

Cleanliness
5.3
Multiple guests report musty/smoke odors, dirty bathtub and carpet, sticky carpet and damp floors — cleanliness is a recurring negative issue.
Service
10
Staff and front-desk repeatedly praised as very friendly, helpful and accommodating across many reviews; service is a clear strength.
Location
10
Location is frequently cited as very convenient (close to attractions, easy to find), a consistently positive point for guests.
Room Quality
5.6
Rooms described as very small (including small king rooms and tiny bathrooms), dated, with broken items (TV, bed frame) and worn furnishings — room quality is below average.
Amenities
7
Limited/no breakfast and some missing or problematic amenities (coffee machine noted, but lack of continental, outlet issues and tub caulking reported) — mixed but not absent.
Value for Money
7
Mixed perceptions: some call it a good budget/no-frills value for a night, while others complain rates spike and feel steep given room condition.
Food and Beverage
6.7
Very few mentions; guests note no continental breakfast or unclear breakfast availability and lobby perfumed to mask odors — limited/negative mentions.
Overall Experience
10
Despite issues with cleanliness and room condition, many reviewers emphasize friendly staff, good location and satisfactory stays, leading to an overall positive/no-frills experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 03:13

Property Description

Located just minutes away from popular attractions such as Dollywood and the LeConte Convention Center, Guest Inn Pigeon Forge offers the perfect base for your stay in the area. Each room at Guest Inn Pigeon Forge is equipped with modern amenities including a small refrigerator, microwave, and flat-screen cable TV. A launderette and meeting facilities are also available.

Important information:

Please note that parking is limited to 1 space per room. Additional spaces are available for a surcharge. Contact hotel for details.

NO Breakfast
No Locals
No RV / trailer parking allowed during car show event dates. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Swimming pool is closed from Wed 9 Sept 2026 until Mon 12 Apr 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Cots are not available.

  • Age restriction

    Guests must be at least 21 years old to check in.

  • Parking

    Private parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

7.7
Based on 3196 reviews
Cleanliness: 5.3
Service: 10
Location: 10
Room Quality: 5.6
Amenities: 7
Value for Money: 7
Food and Beverage: 6.7
Overall Experience: 10
T
Tammy • couple • us
10
Quick get-a-way, with nice friendly staff.
Pros:

Location, Friendly, and $$

Cons:

Our felt a bit damp, musky, but overall this was a clean place to stay and the staff was extremely kind, helpful, and always willing to help make our stay the best it could be.

2026-10-14 • via Nuitee
P
Philip • solo_traveller • us
3
Not impressed but the staff was great.
Pros:

Staff was very nice

Cons:

Very dated the room smelled like mold and was extremely small. This property really needs to be updated.

2026-10-14 • via Nuitee
H
Holly • solo_traveller • us
9
Pros:

Staff was extremely friendly and helpful truly enjoyed our stay there

2026-10-13 • via Nuitee
L
Lauren • couple • us
3
2026-10-13 • via Nuitee
R
rouse • extended_group • us
6
Overall a good stay. Bathroom toooo small
Pros:

Clean. Loved the staff

Cons:

Very small bathroom

2026-10-13 • via Nuitee
G
Gary • extended_group • us
1
Pros:

Price

2026-10-13 • via Nuitee
D
Danette • couple • us
2
Good location and staff was friendly and accommodating. The bathtub was DIRTY, carpet nasty
Pros:

Location

Cons:

Very dirty and needing updates

2026-10-13 • via Nuitee
W
Wesley • couple • us
6
It was all a round good
Pros:

Out side was clean

Cons:

The inside good be updated

2026-10-12 • via Nuitee
T
Teddy • solo_traveller • us
6
2026-10-12 • via Nuitee
S
Shannon • family_with_children • us
10
Everything great other than price.
Cons:

Everything was great except the price was a little steep. It was like 300ish up to Thursday and it went to 600ish. That is a little much for the amount of time spent in the room.

2026-10-12 • via Nuitee
J
Joseph • family_with_children • us
10
Was great for a weekend getaway!
Pros:

Great location, clean room, friendly staff

Cons:

Small bathroom

2026-10-12 • via Nuitee
K
Kimberly • solo_traveller • us
8
Cons:

The bed was very uncomfortable

2026-10-12 • via Nuitee
C
Cheryl • family_with_children • us
10
Great and affordable stay
Pros:

Room was clean. The receptionist as always was exceptional. Location is great.

Cons:

The carpet felt a little sticky on bare feet.

2026-10-12 • via Nuitee
M
Madison • solo_traveller • us
4
Cons:

Our TV was locked and the screen was broken on one side before we even got there. You couldn't change the input and could only change the channels and volume.

2026-10-12 • via Nuitee
I
Irwin • solo_traveller • us
10
Pros:

The beds were comfortable and it was in a good location away from traffic. The woman that was working the front desk was very nice.

Cons:

The bathroom is a little small

2026-10-12 • via Nuitee
N
Nyoka • couple • us
8
2026-10-12 • via Nuitee
L
Lesly • family_with_children • us
8
2026-10-12 • via Nuitee
D
Deborah • couple • us
8
2026-10-11 • via Nuitee
C
Christina • solo_traveller • us
8
2026-10-11 • via Nuitee
L
Laheta • family_with_children • us
10
I loved it
Pros:

Everything was great

Cons:

None

2026-10-10 • via Nuitee