Guest Inn Pigeon Forge

Hotels
8 (2922 reviews)
202 Emert Street , Pigeon Forge , us

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Clean Rooms
Cons:
Uncomfortable Beds
Lack of Amenities
Noise Issues

Categories

Cleanliness
7.96
Some reviews mentioned issues with carpets smelling and general cleanliness standards.
Service
9.43
Staff is frequently described as friendly and polite.
Location
9.47
Multiple positive mentions about location close to attractions and convenience.
Room Quality
7.42
Several comments regarding uncomfortable beds and issues with room maintenance.
Amenities
7.45
Lack of breakfast and limited toiletries mentioned in reviews.
Value for Money
8.41
Generally good value described based on price relative to location.
Food and Beverage
5.46
Minimal mentions of breakfast offerings; perceived as inadequate.
Overall Experience
8.43
Overall positive sentiment, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:27

Property Description

Convenient Location
Located just minutes away from popular attractions such as Dollywood and the LeConte Convention Center, Guest Inn Pigeon Forge offers the perfect base for your stay in the area.

Comfortable Accommodation
Each room at Guest Inn Pigeon Forge is equipped with modern amenities including a small refrigerator, microwave, and flat-screen cable TV. Enjoy a comfortable stay with everything you need at your fingertips.

Relaxing Amenities
Take a dip in the seasonal outdoor pool, seek adventure with guidance from the tour desk to explore the Great Smoky Mountains, or make use of the on-site launderette and meeting facilities. Guest Inn Pigeon Forge ensures a relaxing and convenient stay for all guests.

Book your stay at Guest Inn Pigeon Forge now to experience the perfect blend of comfort and convenience during your visit to Pigeon Forge!

Important information:

Please note that parking is limited to 1 space per room. Additional spaces are available for a surcharge. Contact hotel for details.

NO Breakfast
No Locals
No RV / trailer parking allowed during car show event dates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Fri, Sep 25, 2026 until Sat, May 15, 2027
Swimming pool: Closed from Thu, Apr 30, 2026 until Mon, May 18, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2922 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 5.46
Overall Experience: 8.43
H
Heaven couple us
1
I would not stay here again.
Pros:

I only liked the day seat bench in the room. It was very nice. It was also pretty clean. Didn’t smell stale.

Cons:

For starters, the bed was rock hard. We didn’t sleep at all. My phone fell behind the bed and we couldn’t get it. The bed would have had to be unscrewed. I called the from desk and asked if someone could come up because we had to check out early. The lady at the front desk proceeded to tell me she was the only one there… now I have never heard of that before and I’ve stayed at more hotels than I can count. She said someone would be available at 9am when the rest of the employees got there. Now granted we stayed 1 night but in our time there, I only seen her working. And if you’re going to stay here, be warned the bathroom is VERY small. Our door wouldn’t even close right and it makes you feel like you’re suffocating.

2026-05-23 via Nuitee
D
Dolores solo_traveller us
10
Pros:

It was a great hotel

Cons:

Nothing

2026-05-23 via Nuitee
W
Williams couple us
10
2026-05-21 via Nuitee
S
Shannon family_with_children us
10
Cons:

I have no complaints.

2026-05-21 via Nuitee
A
Adam couple us
7
2026-05-21 via Nuitee
D
dale couple us
10
2026-05-18 via Nuitee
K
Kim couple us
8
It was very good stay.
Pros:

The convenience of everything.

2026-05-18 via Nuitee
W
wgwgg solo_traveller us
10
Pros:

The staff was friendly and helpful. The rooms were very clean and had everything we needed. The hotel itself was very neat and clean inside and out. I've stayed at more expensive hotels that weren't as nice. We have stayed here before and definitely will again. 9

2026-05-18 via Nuitee
A
Allan couple gb
7
Great value and location
Pros:

Great location price excellent Staff really helpful.

Cons:

No phone in the room to resolve a really noisy room neighbour continuing into late early hours. But was not the fault of duty staff member

2026-05-18 via Nuitee
D
Dayse couple us
10
2026-05-18 via Nuitee
W
wilfredo solo_traveller us
9
2026-05-18 via Nuitee
C
Catherine couple us
9
Good location, clean and friendly staff.
Pros:

Staff was incredibly friendly and helpful, place was clean and smelled nice. Good location accessible to entertainment, while still also being not directly in the middle.

Cons:

Would at least like a continental breakfast or juice bar.

2026-05-18 via Nuitee
L
Linda family_with_children us
5
Wish we had looked further.
Pros:

Room was not very clean. Something all over the curtains. Suspect A/C unit has mold. Room made us all sick at night.

Cons:

Room not very clean. Have redone some things in the bathroom, but left the old sink faucet. It is missing the end piece that keeps water from spraying everywhere when you turned it on and barely reached the sink so you could not get your hands under it to wash the soap off. Moms room did not have any hand soap at sink only a bottle stuck to wall in shower. It had a hole cut out for the door handle, so if you have a young child that thinks it is funny to peak you have no privacy. Location was convenient, but not worth being sick from the a/c if you are sensitive. We had two rooms, and the other room also noticed the bad air.

2026-05-18 via Nuitee
C
Cheryl family_with_children us
9
Clean, affordable, great staff
Pros:

Room was clean and comfortable and very affordable. The staff we dealt with were very friendly and helpful. The pool was clean but a little chilly.

Cons:

Our refrigerator didn't work unless one of the lights in the room was left on, which we didn't find out until the food we put in it went bad. We had to leave that light on all night so it would work.

2026-05-18 via Nuitee
U
Ursula couple us
10
Was last minute but I picked the right place definitely will be back
Pros:

Was very clean was reading reviews and a lot of guest talked about Mona the lady at the front desk they were not lying about this wonderful friendly lady she is amazing and has great customer service

2026-05-17 via Nuitee
R
Robin couple us
3
2026-05-17 via Nuitee
R
Rebecca solo_traveller us
10
Pros:

Mona, front desk staff, was so helpful and friendly...we were always greeted with a warm, genuine smile and very kind words! She is truly an asset to Guest Inn of Pigeon Forge...she made us feel as if we were V.I.P.s! We will definitely be back to stay in Sept. and Dec., for our future Dollywood trips!

2026-05-17 via Nuitee
S
Susan solo_traveller us
9
Very nice accommodation, nice friendly staff.
Pros:

Excellent location, nice staff

2026-05-17 via Nuitee
K
Kimberly solo_traveller us
10
Pros:

Very clean and great in location

Cons:

Everything was perfect

2026-05-17 via Nuitee
R
Rebecca solo_traveller us
10
Pros:

Clean, very comfortable room and facilities! Front desk checkin was fast and efficient..was always greeted with a smile and kind words!!!

2026-05-17 via Nuitee