Microtel Inn & Suites by Wyndham Franklin

Hotels
•
Microtel Inns & Suites
7.4 (629 reviews)
81 Allman Drive , Franklin , us
+1 828-349-9000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor housekeeping
Maintenance issues

Categories

Cleanliness
6.15
Several reviews mention poor housekeeping and maintenance issues.
Service
8.15
Staff was generally pleasant and helpful, despite some service-related complaints.
Location
9.15
Good location near attractions, highly praised in multiple reviews.
Room Quality
7.15
Room conditions varied with reported maintenance issues, but some found them comfortable.
Amenities
6.65
Limited amenities mentioned; issues with TV and no fridge/microwave reported.
Value for Money
7.65
Overall reasonable pricing but dissatisfaction due to room conditions.
Food and Beverage
7.15
Breakfast options acknowledged as decent but limited.
Overall Experience
7.15
Mixed experiences; some guests had issues which affected their overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:49

Property Description

Modern Accommodations
Microtel Inn & Suites by Wyndham Franklin offers contemporary 2-star accommodation with air-conditioned rooms featuring free WiFi and flat-screen TVs. Each room comes with its private bathroom, bed linen, and towels, ensuring a comfortable stay for every guest.

Convenient Amenities
Guests can take advantage of the 24-hour front desk, room service, shared lounge, and business center during their stay. Additionally, vending machines with snacks and drinks are available on-site, providing easy access to refreshments at any time.

Ideal Location for Activities
Situated in Franklin, guests can enjoy various activities such as skiing in the surrounding area. With Asheville Regional Airport just 122 km away, traveling to and from the hotel is convenient for visitors.

Book your stay at Microtel Inn & Suites by Wyndham Franklin for a modern and convenient lodging experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 629 reviews
Cleanliness: 6.15
Service: 8.15
Location: 9.15
Room Quality: 7.15
Amenities: 6.65
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 7.15
J
John • solo_traveller • us
6
2026-09-05 • via Nuitee
G
Gage • solo_traveller • us
1
2026-08-16 • via Nuitee
B
Barrientos • solo_traveller • us
5
2026-08-12 • via Nuitee
O
ocheltree • solo_traveller • us
5
Could have been better.
Pros:

Close proximity of where I needed to be the next morning. Breakfast was standard and okay.

Cons:

Checked in shortly after 3pm after being on the road since 7am. Front desk person, an older W/F decided to make fun of me saying by mistake, "checking up" instead of checking in. Laughed as well as the person with her who looked to possibly be the manager. Didn t make me feel welcomed after being on the road all day. Dated hotel. Two stains on the sheet and bedspread which looked old. Slept on the other side of the bed. Surprised of no fridge in the room. Breakfast was standard and ok. Would not stay here again. Would pay a little extra to have better amenities. Tiny room.

2026-08-10 • via Nuitee
S
Suzanne • solo_traveller • us
5
The afternoon/evening clerk assisted us with room problems to make our stay comfortable! Many thanks to her!🥰
Pros:

Staff was extremely helpful and friendly. Many thanks to the lady who worked the desk in the afternoon and evening, for her attention to our problems with the room!!

Cons:

In room #111, Television had no sound.
Tub was very slow to drain. There was no iron available, only ironing board.

2026-08-03 • via Nuitee
A
Alan • couple • us
6
Cons:

The toilet seat was loose.
The breakfast room to small.
They didn't serve hot scrambled eggs nor any bacon or sausage

2026-08-02 • via Nuitee
E
Everardo • solo_traveller • us
10
2026-07-22 • via Nuitee
B
Brenda • solo_traveller • us
10
The ladies were lovely and helpful and I'll definitely stay there again.
Pros:

Everything was great...very clean and quiet. My room was right next to the second floor stairwell and I never heard anyone coming or going. The hotel is close to everything and easy to get to. Loved my stay!

Cons:

The only complaint was the tv. I could not get it to work properly at all. It would change channels to something else every 10 minutes or so. The remote wouldn't work at all except for the volume control.

2026-07-18 • via Nuitee
G
Garner • solo_traveller • us
8
Pros:

Our stay was comfortable and convenient. We enjoyed.

Cons:

All was as expected and very good.

2026-07-18 • via Nuitee
M
Morales • couple • us
1
Discriminatorios
Pros:

Nada. Reserve una habitación por cuestiones personales en mi casa y solo por que soy hispana y vivo aquí mismo no me permitieron alojarme a pesar que ya me habían hecho el cobro y las sras que me atendieron fueron muy groseras

2026-07-06 • via Nuitee
D
D3106OSsofiad • Family
10
4th of July Stay
Pros:

It was a wonderful experience even on the 4th of July! The receptionist treated us very well and the atmosphere was very calming. Breakfast was nice too, everything was nice and fresh. The rooms were clean and they provided us with whatever we needed.

2026-07-05 • via Tripadvisor
M
Murdock • solo_traveller • us
10
Pleasant Stay
Pros:

The staff were extremely friendly, and there were plenty of close food options.

2026-07-05 • via Nuitee
R
Rodney • couple • us
4
The staff was nice and accommodating; however, the facilities need to be brought up to date.
Cons:

It would have been nice to have a microwave, coffee pot, and a refrigerator. Also, I rented a handicapped room for my wife and myself. The room was not handicapped accessible. The hotel was not worth the money that I paid.

2026-07-03 • via Nuitee
S
Serrana • family_with_children • us
10
Amazing, what we needed
Pros:

It was sooooo clean and comfy, the bathroom was spacious and very clean and the beds were crisp, clean, and made a great one-night stop.

2026-06-28 • via Nuitee
P
Peter • solo_traveller • us
7
Pros:

Location

Cons:

Road noise.

2026-06-23 • via Nuitee
E
E1738XZbruceh • Couples
10
Lots of Love!
Pros:

Lots of Love from Annette F. She made our stay wonderful like we were at home!

2026-06-21 • via Tripadvisor
J
Jacob • family_with_children • us
10
2026-06-21 • via Nuitee
L
Linda • extended_group • us
3
I was disappointed and will look for somewhere else for future visits.
Pros:

The location was close to friends I was visiting. There were restaurants closeby

Cons:

There was no table lamp. Only overhead lights. No in room refrigerator. The room was rundown and could use painting.

2026-06-14 • via Nuitee
T
Tammy • family_with_children • us
10
Great
Pros:

Kept up very well

Cons:

Nothing was wrong

2026-06-13 • via Nuitee
T
Tammy • family_with_children • us
10
Cons:

The only thing I had issue is not checking the stock of tissue

2026-06-13 • via Nuitee