Microtel Inn & Suites by Wyndham Franklin

Hotels
•
Microtel Inns & Suites
7.4 (613 reviews)
81 Allman Drive , Franklin , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor housekeeping
Maintenance issues

Categories

Cleanliness
6.15
Several reviews mention poor housekeeping and maintenance issues.
Service
8.15
Staff was generally pleasant and helpful, despite some service-related complaints.
Location
9.15
Good location near attractions, highly praised in multiple reviews.
Room Quality
7.15
Room conditions varied with reported maintenance issues, but some found them comfortable.
Amenities
6.65
Limited amenities mentioned; issues with TV and no fridge/microwave reported.
Value for Money
7.65
Overall reasonable pricing but dissatisfaction due to room conditions.
Food and Beverage
7.15
Breakfast options acknowledged as decent but limited.
Overall Experience
7.15
Mixed experiences; some guests had issues which affected their overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:49

Property Description

Modern Accommodations
Microtel Inn & Suites by Wyndham Franklin offers contemporary 2-star accommodation with air-conditioned rooms featuring free WiFi and flat-screen TVs. Each room comes with its private bathroom, bed linen, and towels, ensuring a comfortable stay for every guest.

Convenient Amenities
Guests can take advantage of the 24-hour front desk, room service, shared lounge, and business center during their stay. Additionally, vending machines with snacks and drinks are available on-site, providing easy access to refreshments at any time.

Ideal Location for Activities
Situated in Franklin, guests can enjoy various activities such as skiing in the surrounding area. With Asheville Regional Airport just 122 km away, traveling to and from the hotel is convenient for visitors.

Book your stay at Microtel Inn & Suites by Wyndham Franklin for a modern and convenient lodging experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 613 reviews
Cleanliness: 6.15
Service: 8.15
Location: 9.15
Room Quality: 7.15
Amenities: 6.65
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 7.15
P
Peter • solo_traveller • us
7
Pros:

Location

Cons:

Road noise.

2026-06-23 • via Nuitee
J
Jacob • family_with_children • us
10
2026-06-21 • via Nuitee
L
Linda • extended_group • us
3
I was disappointed and will look for somewhere else for future visits.
Pros:

The location was close to friends I was visiting. There were restaurants closeby

Cons:

There was no table lamp. Only overhead lights. No in room refrigerator. The room was rundown and could use painting.

2026-06-14 • via Nuitee
T
Tammy • family_with_children • us
10
Great
Pros:

Kept up very well

Cons:

Nothing was wrong

2026-06-13 • via Nuitee
T
Tammy • family_with_children • us
10
Cons:

The only thing I had issue is not checking the stock of tissue

2026-06-13 • via Nuitee
A
Angelica • solo_traveller • us
8
2026-06-12 • via Nuitee
R
Rhinehart • couple • us
3
We won't stay here again
Cons:

Too many carbs for breakfast. The room smelled of cigarette smoke. Carpet was loose at foot of bed. No microwave or refrigerator. Lights out or falling out. Hallway too dim.

2026-06-11 • via Nuitee
S
shareep2013 • Family • Yadkinville, North Carolina
10
Conveniently Located Hotel in Franklin, NC
Pros:

This is my third time staying at Microtel Inn & Suites by Wyndham in Franklin, NC. The rooms are nice and clean. The hotel is conveniently located to the Smoky Mountain Performing Arts Center and other places of interest. Annette F is so nice, friendly, professional, and helpful. She is a pure joy to deal with regarding reservations, check-in, etc.

2026-06-07 • via Tripadvisor
C
Carter • couple • us
8
Very good stay, location was ideal for our activities.
2026-06-07 • via Nuitee
J
jennifermC5833TT • Solo travel
10
Excellent & clean! The staff went above & beyond!
Pros:

My stay was excellent, it was very clean & the staff were very friendly & helpful, Especially the front desk attendant, Annette F. It was close to everything & they were very helpful & I would recommend it to anyone~ I will definitely be back!

2026-06-06 • via Tripadvisor
Q
Quenna • solo_traveller • us
2
If you just need a bed and shower
Pros:

that it was close to places to eat and drug store. FYI the Japanese restaurant next door was so GOOD

Cons:

rooms not cleaned properly apparently they don't check drawers and shelving very well and the breakfast was just as embarrassing. Also place had some weird random out of no where smells. When 1st walking in it smells like a swimming pool but there's no pool, upstairs smells like musty and cigarettes and randomly Bug bombs/spray. Can hear every stomp and door slam while the guests (construction companies) yelling and work meeting before 7am and disgusting vulgar language. Photos are items left behind NOT Mine are Sexual enhancement items (as nicely I can be calling the items)

2026-06-06 • via Nuitee
L
Louis • couple • us
8
First time visit to Franklin NC
Pros:

Was not up to our expectations. Ended up at Shoney's

Cons:

A little more breakfast selections ... eggs, bacon, grits

Refrigerator in room 120 was not working

2026-06-06 • via Nuitee
F
F Dayna West • solo_traveller • us
3
Pros:

Location was decent.

Cons:

NO ELEVATOR! Extremely loud, people going in and out all day, early in am (5:30)and late at night (midnight)slamming doors. Smell of weed in the hallways. No help with taking luggage up stairs. Room was dirty, dingy and flooring peeling. Had to go all the way downstairs for ice. Seems like a place for workmen and I didn't feel safe as a female traveler with men hanging out all around. Charged $45/night for pet fee!! Robbery at a crappy hotel.

2026-06-05 • via Nuitee
N
nickerson • solo_traveller • us
9
Pros:

Location

Cons:

Price was a lil high for the quality of room. Could've been worse, could've been better.

2026-06-05 • via Nuitee
L
Linda • extended_group • us
7
Was only there for a one night pit stop on a road trip north. The stay was chosen for price and pet friendly.
Pros:

Easy access

Cons:

Room floor feels gritty

2026-06-02 • via Nuitee
J
Jason • couple • us
8
Good last minute hotel
Pros:

Location to the preforming art and restaurants,it was quiet and clean , great staff

Cons:

Only one small trash can no microwave no refrigerator the tv barely worked ,not many breakfast options ,had a pool water smell threw out

2026-05-30 • via Nuitee
M
Morgan • solo_traveller • us
10
2026-05-28 • via Nuitee
J
J1749TGkristyd • Business
10
A cozy room where you feel like family
Pros:

Housekeeping is always done and the rooms are really clean with fresh towels, washcloths and hand towels daily. Front desk staff is friendly and accommodating for anything you might need. Breakfast is always good waffles you can make with syrup, butter and whip cream available. There's also boiled eggs, bagels and yogurt. There are some cute little birds outside which is comforting and relaxing.
The manager is very nice and always ready to help if you need something. This hotel is always a good stay for me and I will continue to book here.

2026-05-26 • via Tripadvisor
9
956sheilah • Family
10
Annette
Pros:

I wanted to leave a special review for Annette at Microtel. From the moment we arrived, she was incredibly kind, welcoming, and genuinely caring. In a world where customer service can sometimes feel rushed or impersonal, Annette made us feel valued and appreciated.

She has such a warm spirit and positive attitude that truly stands out. She went above and beyond to make sure everything was pleasant and comfortable during our stay. And I have to say — she also has absolutely beautiful hair that somehow matches her beautiful personality perfectly. 😊

Microtel is lucky to have someone like Annette representing them. Thank you again for your kindness and outstanding hospitality!

2026-05-26 • via Tripadvisor
M
McIntosh • couple • us
6
Met our needs.
2026-05-26 • via Nuitee