Emporio Reforma

Hotels
Emporio Hotels
8.5 (1493 reviews)
Av Paseo de la Reforma 124 Col. Juarez , Mexico City , mx

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
7.58
Some mentions of cleanliness issues, particularly in the jacuzzi.
Service
9.05
Staff is frequently mentioned as friendly and attentive.
Location
9.59
Multiple reviews emphasize great location, close to attractions.
Room Quality
7.54
Room issues mentioned, small rooms and hard beds.
Amenities
8.07
Decent amenities, but some things like the jacuzzi need improvement.
Value for Money
8.53
Overall considered good value based on location and service.
Food and Beverage
9.08
Breakfast and dining praised as excellent.
Overall Experience
8.55
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:38

Property Description

Luxurious 5-Star Experience

On-Site Restaurant and Gym
Indulge in exquisite dining options at our on-site restaurant and stay active at the well-equipped gym during your stay at Emporio Reforma.

Elegant Architecture and Modern Interiors
Experience a blend of historic charm and modern luxury in our recently renovated hotel, housed in an elegant early 20th-century building.

Comfortable and Peaceful Accommodations
Relax in our specially designed guest rooms, providing a peaceful and warm atmosphere with all the necessary amenities for a comfortable stay.

Book your stay at Emporio Reforma now for an unforgettable luxury experience in Mexico City!

Important information:

Please note that breakfast is not included for the children staying in the rooms. Children's breakfast is available at an extra cost of USD 11 per day.

Please note than no extra guests will be allowed on the room. The rate only includes the occupancy set for each category.

Please note that the property will charge the stay in local currency, exchange rate will be set at the time of check in.


The airport shuttle service has an additional cost. In order to get this service, please inform the Emporio Reforma 42 hours before check in.

Breakfast buffet price:

Monday to Friday
Adults $310 MXN
Kids $199 MXN

Saturday to Sunday
Adults $365 MXN
Kids $255 MXN

Gym 24 hrs open, maximum 2 people with previous reservation.
Restaurant Condimento open from 7:00 am - 11:00 pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1493 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
S
Sebastian Alejandro solo_traveller cl
10
Increíble
Pros:

Ubicación y el personal

Cons:

Que no tuviera desayuno gratis como en Chile

2026-06-27 via Nuitee
J
Jorge couple co
10
Pros:

El personal es 10/10, con su calidad humana hacen de la estancia un gran lugar. La comida del desayuno me encantó, otro punto de diferenciación. La ubicación es muy buena.

Cons:

Ya es hora que el hotel reciba una remodelación. De resto, es un gran lugar para quedarse. Solo hay que tener claras las expectativas.

2026-06-26 via Nuitee
M
Mauricio Alejandro solo_traveller gt
10
Excelente ubicación, staff y servicio de cocina.
Pros:

Siempre es un 10/10

Cons:

N/A

2026-06-22 via Nuitee
H
Herrera Contreras couple co
10
La estancia fue muy agradable, el personal muy amable y la habitación muy confortable.
2026-06-19 via Nuitee
S
SKANDHAN solo_traveller in
3
2026-06-18 via Nuitee
F
Fuentes extended_group mx
10
2026-06-16 via Nuitee
G
GERARDO family_with_children co
9
Pros:

desayuno muy bueno, muy variado

2026-06-16 via Nuitee
E
Elizabeth solo_traveller kr
8
Pros:

Location and service. Ernesto went out of his way to make us feel welcome.

Cons:

Lack of outlets in room.

2026-06-16 via Nuitee
D
Diego solo_traveller co
9
Pros:

Ubicación

Cons:

NA

2026-06-16 via Nuitee
A
Aurelio Francisco Antonio couple bo
9
confortable
Pros:

el desayuno muy completo. La atención del personal efectiva y amable. Ubicación con conectividad buena a servicios y lugares es apropiada.

2026-06-15 via Nuitee
M
Mauricio solo_traveller cr
9
Pros:

Exelente lugar

2026-06-12 via Nuitee
M
Marco couple pe
9
Buenazo!
Pros:

La comida.

2026-06-10 via Nuitee
M
Mario Roberto solo_traveller mx
9
Muy buena relación en cuanto a costo - beneficio.
Pros:

La ubicación es excelente y las instalaciones en general están bastante bien. Los cuartos son pequeños, pero están bonitos y son muy cómodos. El restaurante en el piso 1 tiene muy buena comida. Desayunamos ahí dos de los 4 días que estuvimos ahí y el buffet está muy rico. Definitivamente nos volveríamos a quedar ahí.

Cons:

Lo único que no me encantó es que la alfombra del pasillo en el piso 9, donde nos quedamos, olía un poco a humedad y las camas son matrimoniales. Nos dijeron en la recepción que casi todas las habitaciones tienen ese tipo de camas.

2026-06-10 via Nuitee
H
Humberto solo_traveller mx
6
Pros:

Ubicación

Cons:

Chapa inservible, teniendo que pedir auxilio cada vez que entraba a la habitación

2026-06-05 via Nuitee
L
Lina extended_group co
8
2026-06-03 via Nuitee
L
Leonardo couple ar
8
2026-06-03 via Nuitee
L
Lina extended_group co
8
2026-06-03 via Nuitee
J
Juan Fernando solo_traveller mx
10
Exvelente
Pros:

Todo bien

Cons:

Todo bien

2026-06-01 via Nuitee
H
Hernández Regueyra extended_group cr
10
2026-06-01 via Nuitee
N
Nico Sánchez solo_traveller mx
10
Really good
Pros:

Nice location, friendly staff, clean rooms

2026-05-31 via Nuitee