Sleep Inn & Suites Birmingham - Hoover

Hotels
Sleep Inn
7.8 (180 reviews)
4400 Colonnade Pkwy, Birmingham, Alabama, 35243 , Birmingham , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Mildew smell
Unclean bathrooms
Limited breakfast options

Categories

Cleanliness
6.35
The hotel had persistent mildew and unpleasant odors in multiple rooms.
Service
9.31
Staff were friendly and accommodating despite the issues experienced.
Location
9.35
Location is considered safe, good for a one-night stop.
Room Quality
5.81
Rooms had overwhelming mildew smell, not conducive to comfort.
Amenities
7.84
Basic amenities available but lack of gluten-free options was noted.
Value for Money
7.3
Overall condition of the hotel suggests it may not be worth the price.
Food and Beverage
7.35
Breakfast had limited options; some guests found it lacking.
Overall Experience
9.12
Overall experience mixes positive service with significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:58

Property Description

Luxurious Amenities
Indulge in the fitness center, complimentary Wi-Fi, and a cozy lobby fireplace.

Convenient Features
Enjoy a delightful self-serve breakfast, business center access, and easy parking.

Prime Location
Perfectly situated near Cahaba River, The Summit, and other key attractions.
To experience comfort and convenience at Sleep Inn & Suites Birmingham - Hoover, book your stay today!

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Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 180 reviews
Cleanliness: 6.35
Service: 9.31
Location: 9.35
Room Quality: 5.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 9.12
M
Michael partner
6
Pros:

Clean room and the room temperature was good.

2025-10-12 via Nuitee
C
Charles
10
Good Stay
Pros:

check in was easy and room was clean.

2025-10-06 via Nuitee
E
Elizabeth family
10
Pros:

Found this great spot just a 25-minute scenic motorcycle ride from the Barber Museum.

The staff were all super friendly and helpful. While it's an older hotel, the rooms and property are well-maintained and spotless.

The area has plenty of food options, including the excellent Flying Biscuit for breakfast.

We were very happy with the fair price and location and would definitely stay here again.

2025-10-05 via Nuitee
S
Susan
4
Pros:

Not the cleanest hotel. But I guess you get what you pay for.

2025-10-01 via Nuitee
L
Lynn
10
Pros:

Perfectly fine room and facility.

2025-09-30 via Nuitee
D
Deborah partner
10
Pros:

The front desk was very kind and helpful. When we first got out room, the toilet wasn't quite clean, so the front desk gave us a different room. Very clean and comfortable.

2025-09-30 via Nuitee
S
Stacie
10
Pros:

Great place. Customer service was good. Will
Stay again if needed

2025-09-29 via Nuitee
A
Anthony
10
Pros:

Clean room and fast check in.

2025-09-29 via Nuitee
D
Darron
10
Pros:

Yes

2025-09-28 via Nuitee
N
Nakeitha partner
4
Pros:

The room had a wet, mildew smell. They dont tell you it's a $100 hold on your card until you get there and it takes 5-10 business days to get it back on top of the payment for the room.

2025-09-26 via Nuitee
C
Chashonda
8
Pros:

Property was decent. Stayed here years ago and this time you can tell the owners have changed. Nothing against the owners but certain things were not available as before.

2025-09-26 via Nuitee
K
KARENA
2
Terrible smell
Pros:

We did not stay because the odor in the facility was overwhelming. It was clearly very moldy and housekeeping was using strong air fresheners to cover the smell. We got nauseous and headaches by just walking into the hotel. The staff was friendly but I lost my money by canceling the day of, despite paying for trip insurance. Haven’t figured that out yet.

2025-09-21 via Nuitee
M
Margaret
8
Tucked away but safe
Pros:

Bathroom had hair in tub and on floor. Other than that, very clean. Beds very comfortable. Friendly staff. Good for a one night stop while traveling.

2025-09-19 via Nuitee
D
Doris family
10
Pros:

The manager and staff were very understanding of my needs and fulfilled my requests. They have breakfast between 6-9 unfortunately, they do not offer gluten-free items other than yogurt and fresh fruit. It would have been nice to have muffins and/ or breakfast bars. I've stayed twice and likely will choose them again when traveling to the area.

2025-09-10 via Nuitee
E
Elaina
2
The rooms all smelled like mildew, badly!!!
Pros:

The woman at the front desk was friendly. We walked into the room and were hit with the overwhelming smell of mildew. We immediately turned around and asked her to see another room. She showed us 3 rooms and the smell was in every one of them. We left. I'm hopeful to get a refund because we didn't stay.

2025-09-06 via Nuitee
D
Doris family
10
Pros:

The staff was friendly, the room was nice and quiet. The location was convenient.

2025-08-30 via Nuitee
K
Kimberly
2
If you like musty, damp and mildew....
Pros:

The entire hotel (but our room especially) smelled musty and it was always damp. Don't bother trying to use the computer and printer in the lobby. It literally took about 15 minutes just to boot up the computer, and even longer to finally get it to print. I'd say I was there for at least 30 mins just trying to make a simple print. The hotel was not clean and definitely not worth the price.

2025-08-25 via Nuitee
D
David
10
Pros:

It wasn’t bad to stay a night.

2025-08-21 via Nuitee
C
Charlotte
10
Pros:

Na

2025-08-21 via Nuitee
S
Sherricka
2
If you can please select a more comfortable place
Pros:

The hotel is not as nice as the pictures. It’s run down and old need alot of updates and pest control in the rooms. The breakfast choices weren’t all that great as well, you definitely get what you pay for here

2025-08-16 via Nuitee