Country Inn & Suites by Radisson, Des Moines West, IA

Hotels
•
Country Inn & Suites by Radisson Americas
8.4 (910 reviews)
1350 Northwest 118th Street , Clive , us
+1 515-223-9254

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Uncomfortable beds
Noisy conditions
Minimal exercise room equipment

Categories

Cleanliness
7.96
Reviews highlight cleanliness but mention issues like noisy conditions which affected the stay.
Service
8.73
Friendly staff and helpful service were frequently mentioned positively.
Location
8.97
Convenient location noted positively for access to local attractions.
Room Quality
7.92
Rooms were generally comfortable with reports of some uncomfortable beds.
Amenities
8.35
Amenities received mixed reviews; the exercise room was minimally equipped.
Value for Money
8.41
Value perceived as good for the price, highlighted by comfort and convenience.
Food and Beverage
8.56
Breakfast received positive feedback, with many guests enjoying the options.
Overall Experience
8.33
Overall good experience while noting some negative aspects in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Enjoy the indoor pool, 12-person hot tub, and free Wi-Fi during your stay at this West Des Moines hotel. Unwind in your room equipped with a microwave, refrigerator, and cable TV with HBO.

Convenient Amenities for a Seamless Stay
Benefit from the work desk, hairdryer, and ironing facilities in the comfortable rooms. Take advantage of the on-site business center, fitness center, and complimentary continental breakfast.

Explore Nearby Attractions
Conveniently located near Drake University, Jordan Creek Town Center, Wells Fargo Arena, and Hy-Vee Hall, this hotel is the perfect base for your adventures in Des Moines. Book now to experience the best of West Des Moines at Country Inn and Suites Des Moines-West.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pets will incur an additional charge of $60 per room/per stay.

Please note that a maximum of 2 pets is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

8.4
Based on 910 reviews
Cleanliness: 7.96
Service: 8.73
Location: 8.97
Room Quality: 7.92
Amenities: 8.35
Value for Money: 8.41
Food and Beverage: 8.56
Overall Experience: 8.33
M
Marge • solo_traveller • us
9
Clean, comfortable, reasonably priced mediocre hotel
Pros:

My room was very clean. The price of the room was reasonable.

Cons:

My room was very clean but needed a few things for maintenance to take care of such as broken tile in bath, corner piece of sheet rock chipped off, broken electrical outlet, stain on carpet floor. I did not like the sheets. They were not cotton but some material that was very hot. The drapes and dressers were pretty outdated too.

2026-08-22 • via Nuitee
F
Faith • family_with_children • us
5
2026-08-20 • via Nuitee
A
Andrew • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing, everything was fantastic

2026-08-18 • via Nuitee
J
John • solo_traveller • us
10
2026-08-17 • via Nuitee
V
Verena • solo_traveller • de
10
2026-08-17 • via Nuitee
S
Sally • couple • us
9
2026-08-17 • via Nuitee
K
Karen • couple • us
9
2026-08-16 • via Nuitee
A
Ahraya • family_with_children • us
9
Had a wonderful, safe and clean stay with my family.
Pros:

The room was clean.

Cons:

Nothing.

2026-08-12 • via Nuitee
P
Pam • solo_traveller • us
10
2026-08-10 • via Nuitee
S
Sue • solo_traveller • us
5
Cons:

There were 4 empty beer cans sitting on the ledge of a picture on the wall. Obviously the housekeeper didn't catch that when cleaning the room from the previous person. Also big stain on the carpet by the door

2026-08-06 • via Nuitee
A
Alan • family_with_children • us
10
Pros:

Loved the pool and hot tub. Breakfasts were good as well

2026-08-06 • via Nuitee
M
Marie • solo_traveller • us
10
Quick summer get away
Pros:

The room was clean and comfortable.

Cons:

I didn't dislike anything.

2026-08-05 • via Nuitee
M
Meegan • family_with_children • us
9
Every interaction I had with staff was wonderful!
Pros:

The staff was very friendly. We checked in late at night and they warmly welcomed us. My daughter enjoyed a cookie in the lobby as I checked us in. Service was wonderful!

Cons:

The rooms are starting to show was wear, it’s to be expected from a hotel.

2026-08-03 • via Nuitee
A
Andrew • family_with_children • us
10
2026-07-24 • via Nuitee
H
Happy Scot • solo_traveller • us
8
Pros:

Room was very clean and the bed was very comfortable.Nice Pillows. It was decorated nicely , and everything was very clean The staff was very pleasant. We would stay again.

Cons:

I missed a Cold Case at breakfast where you could get half. And half and yogurt.

2026-07-22 • via Nuitee
B
Bouvier • couple • us
9
Very nice. Would stay there again.
2026-07-21 • via Nuitee
R
Reyna • family_with_children • us
10
It was very good stay no interruptions staff very nice and gave us what we neeeded quick
Pros:

very clean, and good staff

Cons:

I liked everything

2026-07-20 • via Nuitee
R
Reyna • family_with_children • us
10
2026-07-20 • via Nuitee
H
Heatherlee • family_with_children • us
10
2026-07-18 • via Nuitee
N
Nicole • family_with_children • us
6
Kind of expected, but room for improvement.
Pros:

A working microwave and mini fridge were really useful. I liked the pillows.

Cons:

The wifi struggled at the back of the room. It kept disconnecting laying in bed.
I was excited about the waffles, but the batter was incredibly thin and half of it poured out when the machine flipped over. Then they cooked weird.... The rest of the breakfast was fine. Nothing really enticing.
There were two tissues fluffed up and put at the top of an empty box and barely any conditioner left. And the bathroom sink drained really really slow.

2026-07-09 • via Nuitee