Microtel Inn & Suites by Wyndham West Chester

Hotels
•
Microtel Inns & Suites
6.1 (623 reviews)
500 Willowbrook Lane , West Chester , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
5.1
Several reviews mentioned a lack of cleanliness, including dirty furniture and unclean bathrooms.
Service
7.1
Mixed sentiments; some staff were mentioned as friendly and trying hard to help.
Location
8.1
Location is generally positively mentioned and convenient for various activities.
Room Quality
5.1
Various complaints about room conditions, including uncomfortable beds and outdated decor.
Amenities
5.1
Amenities were lacking, with no refrigerator and poor breakfast options.
Value for Money
7.1
Some reviews mention that the price was fair for the basics provided.
Food and Beverage
5.1
Complaints regarding the lack of sufficient options in the breakfast.
Overall Experience
6.1
Overall experience was mixed; some enjoyed aspects while others were dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:42

Property Description

Convenient Location near West Chester University
Stay just 1 mile away from West Chester University at Microtel Inn & Suites by Wyndham West Chester. Explore nearby attractions like Chaddsford Winery and Brandywine River Museum.

Comfortable Rooms and Amenities
Enjoy a comfortable stay in our bright rooms equipped with cable TV, work desk, and en suite bathroom with a hairdryer. Upgrade to a suite with a sofa bed for extra comfort.

On-Site Facilities for Your Convenience
Take advantage of our fitness center, business center, and barbeque facilities during your stay. Plus, start your day right with a daily continental breakfast and stay connected with free Wi-Fi.

Book your stay now at Microtel Inn & Suites by Wyndham West Chester for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that the minimum age for check-in is 21 years. Guests below 21 years age can check in with a legal guardian only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.1
Based on 623 reviews
Cleanliness: 5.1
Service: 7.1
Location: 8.1
Room Quality: 5.1
Amenities: 5.1
Value for Money: 7.1
Food and Beverage: 5.1
Overall Experience: 6.1
H
Hung • solo_traveller • us
1
hotel was not open
Pros:

hotel was not open

Cons:

hotel was not open

2026-04-14 • via Nuitee
L
Lynne • family_with_children • us
4
Pros:

Location

Cons:

Dirty

2026-04-13 • via Nuitee
M
Michelle • extended_group • us
5
I’m glad I only had to stay there for the night.
Pros:

They had issues in the kitchen so there was no hot food or any coffee made. They had a bagel with a bagel,yogurt and banana. There were 2 gentlemen who had to DoorDash a coffee and an orange drink from McDonald’s.

Cons:

Update the bathroom. There was a hole in the wall between the tissue holder and the toilet paper holder.

2026-04-12 • via Nuitee
E
Elijah • solo_traveller • us
8
2026-04-12 • via Nuitee
M
Marughu • family_with_children • us
10
2026-04-12 • via Nuitee
A
Alyssia • couple • us
1
Did not stay !
Pros:

The grass outside

Cons:

This location looks nice on the outside but the inside is disgusting ! The hotel is so dirty, the doors to every room I walked past getting to my room looks to be damaged or broken into , there was rodent feces on the sheets . I’ve reached out to this hotel and booking.com for a refund several times due to me needed to stay somewhere else with my 2 small children ! Neither willing to help it’s unacceptable and I won’t be booking anything through this website again .

2026-04-12 • via Nuitee
N
Neil • solo_traveller • us
8
Hve stayed before and will again- great value and locayion: easy in, easy out.
Pros:

Front desk gal was very accommodating. Needing to be near WCU was perfect.

Cons:

No remote in the room- the shower really only had a hot option- couldn't find the "cold" side

2026-04-06 • via Nuitee
C
Corrine • family_with_children • us
1
Place to put my head while burying my Dad.
Pros:

Location

Cons:

No coffeemaker. Microwave did not work.No breakfast available..room was actually shut off. Room tear out going down in another room, the people were tossing boards out into the hallway, almost hit us with them. Staff was not friendly.

2026-04-02 • via Nuitee
A
Acosta • couple • us
7
2026-04-02 • via Nuitee
A
Angel • family_with_children • us
10
Pros:

Everthing was good

Cons:

Bath room. Water was not coming complete from the top it was coming out tru both side and did not had good presure in the top because of that.

2026-04-02 • via Nuitee
H
Hoffman • family_with_children • us
3
2026-03-30 • via Nuitee
A
Arroyo Fernandez • family_with_children • cr
1
Pesima
Pros:

No nos pudimos hospedar porque llegamos y estaba el hotel cerrado

Cons:

El hotel estaba cerrado y tuvimos que buscar otra opción

2026-03-26 • via Nuitee
M
Mike • family_with_children • us
3
Pros:

Convenience of location

Cons:

Apparently there was a fire recently and some renovations were being done. No big deal, but it wasn't disclosed before booking

2026-03-23 • via Nuitee
B
Bryant Yoo • couple • us
9
Pros:

location

2026-03-19 • via Nuitee
G
Gregory • solo_traveller • us
5
Pros:

Staff was nice

Cons:

Dirty sheets.
Shower are dirty

2026-03-16 • via Nuitee
J
Joanne • family_with_children • us
1
Pros:

Nothing because your location was locked.And shut down

2026-02-27 • via Nuitee
L
Luis • family_with_children • us
8
2026-01-26 • via Nuitee
R
Romaine • couple • us
8
2026-01-22 • via Nuitee
J
Jennifer • solo_traveller • us
1
2026-01-22 • via Nuitee
K
Kathryn • extended_group • us
10
2026-01-20 • via Nuitee