Microtel Inn & Suites by Wyndham West Chester

nothing...place was dirty and boarded up because the Board of Health closed it a month before and no one communicated with us

I can't believe that I was able to make a reservation, submit a credit card, and receive messages when the property has been chained shut for over a month!
Ridiculous.

Hotel is al sinds 8 juni dicht ivm brand en daarna op last van brandweer gesloten. Helemaal niets gehoord van Booking.com en dus moesten we op zoek naar een nieuw hotel. Super service!

Definitely that after driving 3 hours we were not notified

Lack of breakfast

The vending machines had hardly anything in them. Definitely could have used bottled water. Facility can use an upgrade. Breakfast room was small.

TV in room was green it took 2 days to get a new one. The breakfast was a joke in a brown bag. The banana was black. They are still living in the COVID crap. The hotel needed upgrades throughout. The staff could not find a maintenance man that was on call. The shower head was about to fall out of the wall. The bed was a disgrace and hard as a brick. This place is piss poorly managed and really should be shut down. I have been a Wyndham member for over 26 yrs. It is a disgrace to the Wyndham chain.

OMG, where to begin? Our guest room was clean; no complaints about the housekeeping staff's work. But it looked like a room that was in the midst of minor cosmetic repairs gone bad. The bathroom ceiling had been patched but not painted. The tissue box holder was missing from the wall. The tile molding installation appeared to have been done by a five-year child. And the toilet was dirty upon arrival -- more it appears from stagnant water. The molding on the walls in the guest room appears to have been adhered with mortar and it was smeared everywhere. The room may have been recently painted, as evidenced by the splattering of paint on the phone, the clock, the countertops and the beige box ottoman. One wall appears to have been spot painted with either the wrong color paint or the wrong paint finish than the existing paint. The smoke detector had been removed but not replaced. What the heck? The fitness room is dark and scary, with no visibility from the hallway. From a female guest perspective, that is a crime scene waiting to happen. It would be impossible to leave that room if someone wanted to block another person. The vending machines were both broken. Suffice it to say, this will be my one an only Microtel by Wyndham stay. Perhaps my last Wyndham hotel stay in general.

no breakfast except to go bags, leaking bathroom ceiling. no do not disturb pacard. only 1 trash can in bathroom room was not ready for early check in as requested

No window screens, cold tile floors, no bath tub stopper, blotches of white paint in bath room walls, room door difficult to close and open, no bedside table lamp, sub par breakfast choices, strong odor of chemical spray when entering room on first day.

One room had a roach in it and the other room had stains on the bed