Hotel ibis Marrakech Centre Gare

Being less than a block from the train station was beneficial. At the Gare I was able to exchange money, buy food and drinks, purchase phone services and obtain a taxi without difficulty.

Very friendly and helpful staff. Rooms are tiny but clean. Suggest you bring extra hangers. Would have appreciated more space to store clothing. A party of two adults, we stayed two weeks. The area has ample transportation options as well as places to dine within walking distance. Only about 15 minutes by cab to the Medina with an average fare of 80--100 MAD ($10). Would stay here again.

Extremely disappointed with Ibis. I was quite shocked to see how worn down the hotel was, which should be maintained and refreshed regularly.

Cons:
-Black Mold in bathroom floor crevices, in the shower, on the ceiling
-The water in the shower didn’t drain so you were standing in 3 inches of dirty water
-There was hair on the pillow which made me wonder if the sheets were properly changed or just remade once the last guest left
-There were holes in the duvet
-Stains on the window curtain
-Worn/dirty/damaged furniture
-The hotel lobby smells like cigarettes

All this made it quite uncomfortable to stay when it just felt unkept and unclean.

Pros:
-The front reception staff are friendly and welcoming
-The location is perfect, next to the train and CTM/Supratour bus
-2 min walk to Starbucks and Caribou Coffee, as well as many restaurants

Pros: You get what you pay for. Rooms and service are decent. Breakfast is okay as well. Get the double room not the standard one. It’s decent.

Cons: There’s no laundry, there are cats walking around outside.

Room very small and looking tired
Ac not working good.

Bathroom smelled

Terrible hotel, very dirty, the floor has not vacuum in months, the bathroom with mold, the room smelling humid and the air conditioning was not working properly.

would not stay there again

Air conditioning was not working
And bathroom exhaust wasn’t working
Did complain

Check in no soap in the bathroom. Bedroom floor dirty. Bathroom shower stall very dirty.

House keeping & front desk is not professional

We had to leave 2 days into our 4 day stay as it was so unbearable. Breakfast was awful, barely any options which would have been bad enough but food had flies on it! Also there was no water in the toilet/shower area by the pool, the toilet was full of several peoples pee, showers and taps didnt work, was really quite shocking!
Walls in rooms were paper thin so could hear everyone talking and babies crying. Icing on the cake was on the 2nd night we had a man fighting with his wife and family ALL NIGHT, we were woke up at 3am with banging from objects being thown about, doors slamming, screaming from the man and crying from the woman and the kids. It was terrifying. I opened my door as it had gone on so long I thoght i had no option but to confront the man to get him to shut up and the security door had been left wide open and the entire hallway floor was SOAKING. We had to leave and go to another hotel for our safety and for any chance of being able to sleep. I emailed the hotel with no response about getting some sort of refund only to be ignored and when i left the key to the desk the man ignored me.

Only positive thing was that the cleaning and bar staff were actually really pleasant so it's incredibly unfortunate they have to work in such a bad place. AVOID

Poor wifi.

My room had no towels, soap, toilet paper and the entry door lock didn’t work properly. The tv took forever to get working. Staff brought me a bath mat to use in place of a towel. The carpets in the hallway was filthy and I didn’t want to even walk on them. I am allergic to dust mites so I always travel with my own sheets and pillow case, however I couldn’t sleep because I was afraid the covers would accidentally get on me. This property should not be rented out and stricken from the offering on Expedia.

Nice clean and comfy fotel, just at railway station. It is really convinient location!

The hotel was near train station but no dining option insjde hotel, limited restaurant menu, no ac in the room, no lock on door, housekeeping came into room so early, noisy and very unkept. Very unclean and old.

we did not have high expectations for a one-night stay, we did expect basic cleanliness and hygiene.

Unfortunately, even that minimum standard was not met, despite paying for the night.

If you care about hygiene, we strongly recommend avoiding this hotel.

Worth the money.

Far below Ibis standard, reception staff is not helpful. Can’t imagine there don’t even have a shared hair dryer can be found. Bathroom wall and ceiling are full of mould.

The check-in process takes too much time and is too bureaucratic. It needs to be simplified

Don't know how Accor can let some dodgy mob impersonate their brand. Because this place is shocking. Room was dirty and in a very poor state with sink clogged, tv and AC not working (turned off for winter apparently) and a shared hairdryer 😂. Without the window open (to road noise), inside was unbearable.
Sure, breakfast good and location convenient for train, but this place is more zero star than three star. Avoid. Accor / Ibis are trashing their brand. Never again.