Peerless Hotel Kolkata

Hotels
8.6 (1132 reviews)
12 Jawahar Lal Nehru Road , Kolkata , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpfulness of staff
Cons:
Cleanliness issues
Food service problems

Categories

Cleanliness
8.15
Multiple reviews mentioned cleanliness issues, including dirty bathrooms.
Service
9.15
Overall service was noted as helpful, with staff assisting guests.
Location
9.65
The location is frequently praised as central and convenient.
Room Quality
8.65
Rooms are noted as clean but some reviewers mentioned they need renovation.
Amenities
8.65
Amenities were adequate and spacious, although some maintenance issues were reported.
Value for Money
8.15
Considered expensive for the services provided, as noted in several reviews.
Food and Beverage
7.15
Several complaints about food service delays and order errors were highlighted.
Overall Experience
9.25
General satisfaction with improvements noted despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:12

Property Description

Convenient Location
Located in the heart of Kolkata, The Peerless Inn is just a short walk from Park Street and the historic Esplanade area. With easy access to Sealdah Station and the airport, exploring the city is a breeze.

Comfortable Accommodation
The air-conditioned rooms at The Peerless offer modern amenities such as a TV, minibar, and tea/coffee maker. After a day of sightseeing, guests can relax and unwind in the comfort of their well-equipped rooms.

Dining and Leisure Options
Indulge in local delicacies at Restaurant Aaheli or savor international dishes at the 24-hour restaurant Oceanic. For a quick bite or a caffeine fix, guests can choose from the hotel's two cafe options. Additionally, the fitness centre and massage services ensure a rejuvenating stay.

Experience the best of Kolkata at The Peerless Inn. Book now for a memorable stay!

Important information:

For security reasons, guests are required to present a valid photo ID upon check-in. Foreign nationals are required to present a valid passport and Visa at time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 1,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 1,000 per person per night when using an available extra bed.
    People 13 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1132 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 9.25
A
Anjan • extended_group • au
9
2026-02-13 • via Nuitee
A
Alan • family_with_children • gb
9
A great hotel to base yourself to experience the delights that Kolkata has to offer.
Pros:

Location was fantastic, very central. An easy stroll to a variety of attractions. Staff excellent. Clean hotel. Great breakfast.

Cons:

Disappointing selection of beer available and what was drinkable was not restocked promptly, hence the point off!

2026-02-12 • via Nuitee
K
Kushal • family_with_children • au
8
2026-02-12 • via Nuitee
K
Kushal • solo_traveller • au
7
2026-02-12 • via Nuitee
D
Dola • solo_traveller • in
10
2026-02-11 • via Nuitee
P
Princee • solo_traveller • au
1
Very much disappointed.
Pros:

Location only

Cons:

This is one of my worst stay in hotel. I didn’t expect that this kind of poor welcome. I like to mention Receptionist once I’m done with check-in she didn’t inform me anything like I have a free breakfast in the morning. It was not free. Actually I paid for that she supposed to mention everything that is her duty management team is like 000 civic sense what they’re supposed to tell to the guest and how to talk and also manager, I don’t exactly remember his name. It was a guy his name started from (S ) when I asked him regarding weight TV channel he said I need to pay for channels if I want to watch that is so disgusting. I guess they have only Hindi channel and it was so disgusting when I asked him he was not even so sorry .mostly all team member except kitchen staff. I like to mention specially receptionist when I arrive it was not warm welcome only the doorkeeper were very generous to help. I’m so disappointed there was no TV channel facility. There was no conditioner bath stuff. Bathroom condition was poor. I don’t feel like staying there in future I will never ever stay in peerless hotel and I will not recommend to any of my family or friends

2026-02-11 • via Nuitee
A
Anjan • family_with_children • au
9
Calm and enjoyable family stay in a historic hotel
Pros:

Customer service, front desk was very good in solving anything easily. We were given early check in that really helped us to go to our works. Close to Newmarket is a huge advantage.

Cons:

In room dining was good but expectation was a bit higher than that. Otherwise, all good.

2026-02-11 • via Nuitee
D
Deepak • solo_traveller • in
8
2026-02-10 • via Nuitee
B
Bikash Kumar • couple • no
10
2026-02-10 • via Nuitee
S
SOUVICK • extended_group • in
10
Excellent
Pros:

Very clean, very good rate compared to location and similar properties

Cons:

Don’t provide mineral water bottles, only RO water

2026-02-09 • via Nuitee
N
Nirjhar • couple • in
8
2026-02-08 • via Nuitee
N
Nanda • couple • in
7
Good atmosphere
Pros:

Received respect was awesome

Cons:

Check in time not good at 2pm need atleast 10am to 2pm

2026-01-31 • via Nuitee
A
antonio • couple • it
8
2026-01-30 • via Nuitee
B
Baisakhi • family_with_children • ae
8
Pros:

The location near to new market so shopping was very good

Cons:

Poor maintaince of rooms as the hotel is old need to repair and redo with new decor and carpets, mold seen in bathrooms

2026-01-30 • via Nuitee
C
Cheryl M • family_with_children • au
10
Luxury at an affordable price!
Pros:

Staff. Polite. Customer friendly.
The lounges. Provided several comfort zones for family and friends visiting.

Cons:

I cannot fault anything!

2026-01-30 • via Nuitee
A
Adarsh • family_with_children • in
7
2026-01-28 • via Nuitee
M
Melvyn • family_with_children • au
9
Pros:

Overall very good

Cons:

Shower had water accumulation

2026-01-27 • via Nuitee
P
Pradhan • extended_group • in
2
Overall staffs are good but some of them have to learn some delicacy. Thank you hotel is average
Pros:

The main thing is about the price of this hotel…n yes pre booking charge was very high. I was there for my doctor appointment n was early before check in but the staff didn’t inform me about my pre booking n did the paper work n when I asked her she told me that you asked for pre booking n u hav to pay…without my consent she asked my documents n filled the form n asked me the extra money which was so expensive for me . I hav already booked hotel n again i hav to Pre book again which was not acceptable for me.

Cons:

The staff member especially lady member

2026-01-26 • via Nuitee
A
Alok • couple • us
3
Great location; poor rooms
Pros:

Location and restaurant

Cons:

Room quality especially in the old building. We were initially given a room that had cracked bathtubs. Later they moved us to a room in a different building (from the one where we had another room); the nee room was better but had no bathtub.

2026-01-26 • via Nuitee
S
Sriram • extended_group • in
2
2026-01-25 • via Nuitee