Country Inn & Suites by Radisson, West Bend, WI

Hotels
Country Inn & Suites by Radisson Americas
8 (364 reviews)
2000 Gateway Court , West Bend , us

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Cons:
Rude staff
Cleanliness issues

Categories

Cleanliness
6.75
Multiple complaints about mustiness and dampness, indicating unsatisfactory cleanliness.
Service
7.75
Staff was rude and unhelpful based on several reviews, impacting service rating.
Location
9.25
Described as convenient and central, with easy access to amenities.
Room Quality
8.25
Generally comfortable rooms, although there were cleanliness issues noted.
Amenities
8.25
Whirlpool and pool noted positively despite staff issues.
Value for Money
8.25
Generally affordable for the provided services, positive sentiments outweigh negatives.
Food and Beverage
7.25
Breakfast was lackluster but available, some complaints about coffee availability.
Overall Experience
8.25
Mixed reviews; while some areas need improvement, overall rating aligns with target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:29

Property Description

Indulge in Comfort and Convenience

Relax and Unwind: Enjoy the indoor swimming pool and hot tub during your stay at Country Inn & Suites by Radisson West Bend.

Modern Amenities: Stay connected with free Wi-Fi and entertain yourself with a 32-inch flat-screen cable TV in your cozy guest room.

Convenient Facilities: Start your day right with a daily continental breakfast, take advantage of the on-site launderette, and stay active with complimentary access to a nearby fitness centre.

Experience a perfect blend of relaxation and convenience at our hotel, just a short distance from West Bend Riverwalk. Book your stay now at Country Inn & Suites by Radisson West Bend for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 364 reviews
Cleanliness: 6.75
Service: 7.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
S
Steven solo_traveller us
10
2026-04-21 via Nuitee
S
Scott solo_traveller us
8
Pros:

The room was very clean and up to date.It had a very comfortable ambiance. The staff was also very good and helpful.

Cons:

The facility maintenance was lacking. The curtain rod needs to be refastened to the wall. The toilet paper dispenser was also loose..

2026-04-20 via Nuitee
K
Keith solo_traveller us
7
I would stay again. It was nice, quiet, and comfortable.
Pros:

Everyone was very pleasant and welcoming. Room has lots of space and proper amenities. Lots to watch on TV.

Cons:

The bathroom needed some work. Shower curtain rod looks like it was ripped off at one point and a poor patch job to cover holes. Shower curtain kept falling down while I was in shower. Every-time I flushed toilet it leaked out front a bit. The seal must be shot. That I did notify to the staff.

2026-04-19 via Nuitee
B
Bret couple us
10
2026-04-13 via Nuitee
S
Sandra couple us
9
Nice and pleasant.
Pros:

Nice and clean. Staff was very friendly.

Cons:

Breakfast eggs and sausage could have been better, not very hot and not done. Muffins were stale.

2026-04-13 via Nuitee
S
Shawn2324 Business Port Washington, Wisconsin
10
Great place to stay! Feels like a home away from home. Has heated pool and daily breakfast available. Owners take pride
Pros:

Feels like a home away from home. Has heated pool and daily breakfast available. Owners take pride in cleanliness and proffesionalism.

2026-03-21 via Tripadvisor
A
ANDREW solo_traveller us
8
2026-03-15 via Nuitee
S
Shilkoff couple us
8
Pros:

The room

Cons:

The staff as much

2026-03-14 via Nuitee
K
Kaylee couple us
7
Pros:

Very nice staff and breakfast was good.

Cons:

Room wasn’t very clean. Multiple hairs found in the bathroom and old dried food on windowsill.

2026-03-11 via Nuitee
H
Hayley couple us
8
2026-03-08 via Nuitee
G
Gary family_with_children us
6
2026-03-06 via Nuitee
K
Kimberly couple us
10
Pros:

The pool and jacuzzi in our suite. The bed was super comfy, and the staff were excellent!

Cons:

The breakfast was mediocre

2026-03-03 via Nuitee
B
buzzingbee Family Paris, Ile-de-France
2
Disappointing stay
Pros:

Horrible experience for a 2 night stay in a Radisson chain hotel and in a relatively safe suburban community. Although the room was OK and the hotel staff were fine, the hotel environment itself felt very unsafe and is inappropriate for families.

2026-03-02 via Tripadvisor
W
Wally couple us
9
2026-03-01 via Nuitee
C
Cammeron couple us
10
2026-02-26 via Nuitee
S
Stephanie solo_traveller us
4
Just not what I ordered/requested
Pros:

It was easy to find, room was clean and it was a nice breakfast.

Cons:

I ordered a king room and instead not only was given a different room but put right across from a stair well with people slamming the door all night.

2026-02-26 via Nuitee
P
Paul family_with_children us
1
Waste of our money.
Pros:

Breakfast was good.

Cons:

The people above our room were so loud we didnt sleep both nights. So we paid for a room to sleep that we couldnt. I told the lady at the front desk. We would of left after day 1 if we didnt pay for 2. Never go bad.

2026-02-09 via Nuitee
A
Ava couple us
8
We were happy with our stay and would return.
Pros:

We happy with our accommodations, our room was clean and spacious.
Although the bathroom needed a little attention, the shower curtain bar was not securely attached to the wall. It looked like it had been reattached a few times already......

Cons:

We were very comfortable with the hotel in general, it was clean and tidy. Our room was very comfortable and spacious.
The breakfast had a diverse selection of breakfast items.

2026-01-26 via Nuitee
C
craptacular couple us
7
2026-01-23 via Nuitee
Y
Yesenia couple us
8
2026-01-20 via Nuitee