Country Inn & Suites by Radisson, West Bend, WI

Hotels
•
Country Inn & Suites by Radisson Americas
7.2 (258 reviews)
2000 Gateway Court , West Bend , US
+1 262-334-9400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Generally helpful and friendly staff
Convenient location (close to highway, family, and venue)
Indoor pool
Several reports of clean rooms and pleasant decor
Wi‑Fi worked well
Complimentary cookies at check-in
Cons:
Inconsistent cleanliness; some rooms reported as filthy
Beds/mattresses too hard or poorly fitted
Breakfast basic/limited (powdered eggs, little variety)
Limited hot water and slow-draining showers reported
Room issues such as ripped curtains, noisy AC, broken exhaust fan

Categories

Cleanliness
6
Mixed reports: several guests praised cleanliness ("very clean", "clean, nice bed"), but there are multiple serious negative reports including a very dirty room with stains, dust, and poor housekeeping. Overall below average due to those severe complaints.
Service
8.3
Generally positive: multiple mentions of "wonderful" and "very helpful" staff and good front-desk interactions; one report of an irritated front desk when requesting an extra blanket. Overall service is a strength.
Location
8.3
Consistently noted as convenient: close to highway, near family/grandchildren, and good for events at a nearby ice arena. Location is a clear positive.
Room Quality
6.5
Mixed: some guests loved the decor and comfort, but several reported problems — very hard mattresses, sliding/poor mattress fit, ripped curtains, unexpected tub layout, limited counter space — resulting in slightly below-average room quality.
Amenities
7.8
Amenities are generally good: indoor pool praised, Wi‑Fi worked well, complimentary cookies and continental breakfast available. Some guests missed pastry/milk variety and one couldn’t use breakfast, but amenities are a net positive.
Value for Money
7
Mixed perceptions: several guests found the price reasonable or a nice price, while at least one guest felt the hotel was overpriced for the area. Value is roughly average.
Food and Beverage
6.5
Breakfast received varied feedback: many found it adequate or good and still available late, but others noted basic/unhealthy offerings (powdered eggs, sausage links), limited variety, and personal dislike of scrambled eggs. Slightly below average.
Overall Experience
7.2
Overall mixed-to-positive stays: several guests would return or recommend due to cleanliness, staff, location and pool, while a number of stays were marred by cleanliness or room issues. Net experience aligns with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Indulge in Comfort and Convenience

Relax and Unwind: Enjoy the indoor swimming pool and hot tub during your stay at Country Inn & Suites by Radisson West Bend.

Modern Amenities: Stay connected with free Wi-Fi and entertain yourself with a 32-inch flat-screen cable TV in your cozy guest room.

Convenient Facilities: Start your day right with a daily continental breakfast, take advantage of the on-site launderette, and stay active with complimentary access to a nearby fitness centre.

Experience a perfect blend of relaxation and convenience at our hotel, just a short distance from West Bend Riverwalk. Book your stay now at Country Inn & Suites by Radisson West Bend for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Guest Reviews

7.2
Based on 258 reviews
Cleanliness: 6
Service: 8.3
Location: 8.3
Room Quality: 6.5
Amenities: 7.8
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 7.2
S
Susan • couple • us
10
Pros:

Beautiful roo.m, definitely make it our go to when in. the area.

Cons:

Im not a fan of the scrambled eggs, but enough others to choose from.

2026-10-28 • via Nuitee
K
Kathryn • solo_traveller • us
10
Excellent
Pros:

Very clean and i enjoyed the pool. The location was very close to my grandchildren.

Cons:

N/A

2026-10-27 • via Nuitee
A
Anita • couple • us
9
2026-10-23 • via Nuitee
R
Richard • couple • us
5
Ok
Pros:

Terible

Cons:

never had hot water

2026-10-22 • via Nuitee
B
B • solo_traveller • us
9
2026-10-22 • via Nuitee
K
Kathryn • couple • us
10
A nice place to stay! Hope to be back some day!
Pros:

We liked the comfort of the space, including its cleanliness. I especially loved the decor! AND a nice price, too!

Cons:

Nothing to report here!

2026-10-20 • via Nuitee
J
Jody • solo_traveller • us
8
2026-10-17 • via Nuitee
D
David • solo_traveller • us
8
2026-10-15 • via Nuitee
R
Renee • extended_group • us
8
It was good, once we figured out how to work the TV! Lol
Pros:

The breakfast was very good! We got down there around 9 close to the end of breakfast and there were still plenty of choices. The food was fresh and warm. No complaints.

2026-10-12 • via Nuitee
M
Meghan • solo_traveller • us
10
Pros:

Clean, nice bed

2026-10-08 • via Nuitee
V
Vicki • solo_traveller • us
7
Pros:

Staff was wonderful and very helpful.

Cons:

We ran out of hot water real quick in the shower and the curtains were all ripped up.

2026-09-02 • via Nuitee
A
Awele • family_with_children • us
9
2026-08-29 • via Nuitee
A
Andrew • solo_traveller • us
9
hands down the cleanest, modern budget stay in America. highly recommended!
Pros:

very clean, quiet, comfortable. wonderful staff. one of the best budget stays!

Cons:

i wasn’t able to stay and enjoy the continental breakfast. it looked great!

2026-08-28 • via Nuitee
J
Jeffrey • couple • us
3
So-so
Cons:

AC was loud during night. Floor was dirty bathroom was not very clean.

2026-08-21 • via Nuitee
E
Erica • family_with_children • us
8
I would stay for sure again
Pros:

Breakfast was good.would of liked some pastries and more milk but other than that was nice people above us were loud but not unbearable

Cons:

Bed was a little hard but clean

2026-08-12 • via Nuitee
R
Ronald • solo_traveller • us
7
Overall it was a good stay.
Pros:

Breakfast was good. So was the location.

Cons:

The bathroom exhaust fan switch in room 116 did not work. It was reported both at the front desk and by text response. It was not fixed during my stay.

2026-08-11 • via Nuitee
L
Linda • couple • us
6
We just needed a place to sleep, so met our needs.
Pros:

Easy to find and close to the highway; free cookies at check in

Cons:

The mattress was terrible/ I felt like I was rolling to the middle of the bed; the bed linens were not good-must have been a polyester blend- not breathable. The tub in the main part of the room was unexpected/ we did not use. Almost no counter space in the bathroom.

2026-08-10 • via Nuitee
W
Wayne • solo_traveller • us
9
Overall, a very nice stay. The beds are a little too hard, but that can’t be perfect.
Pros:

Close to work

Cons:

N/A

2026-08-09 • via Nuitee
R
Roman Slovinec • family_with_children • sk
8
Good, but overpriced for the location, likely due to the lack of competition in the area.
Pros:

Overall hotel atmosphere.
Convenient location, especially for events at the nearby ice arena.
Indoor swimming pool.
Wi‑Fi worked well throughout our stay.

Cons:

We are used to European-style hotel breakfast buffets, and the typical US breakfast offered here felt quite basic and unhealthy. Housekeeping in US is limited as well in general, no exception here. In Europe, hotel rooms are usually cleaned daily, while here the room was cleaned only once during our 6-night stay. We had to empty our own trash several times.

2026-08-07 • via Nuitee
J
Justin • couple • us
9
We truly enjoyed our stay
Pros:

The layout of the room was amazing ang the comfort level was perfect and the Pool temp was just right and very quiet

Cons:

The shower drained very slow

2026-08-04 • via Nuitee