B&B Hotel Napoli

Hotels
B&B Hotels
8.2 (629 reviews)
Piazza Garibaldi 32 , Naples , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Noise from outside
Lack of dayuse facilities

Categories

Cleanliness
7.34
Some guests reported issues such as stained sheets and old rooms.
Service
8.81
Overwhelmingly positive sentiment regarding the friendly and helpful staff.
Location
8.85
Excellent location with easy access to restaurants and transport.
Room Quality
7.8
Generally well-received, though some rooms reported noise issues.
Amenities
8.33
Good amenities, including a lovely terrace and breakfast options.
Value for Money
8.29
Fairly priced for the quality and location.
Food and Beverage
8.34
Breakfast received positive comments for variety and quality.
Overall Experience
7.81
Most guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:24

Property Description

Historical Charm and Modern Comfort
Experience the perfect blend of history and modernity at B&B Hotel Napoli, located in a 19th-century building near Napoli Centrale Train Station. Enjoy stunning views from the terrace, sleek accommodations, and complimentary high-speed WiFi.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms featuring Sky TV channels and a private bathroom with a hairdryer. Everything you need for a comfortable stay is right at your fingertips.

Convenient Information Desk and Cultural Tours
Take advantage of the hotel's information desk to plan exciting cultural tours and make the most of your visit to Napoli. Discover the city's rich history and vibrant culture with ease.

Book your stay at B&B Hotel Napoli now for an unforgettable experience in the heart of Napoli.

Important information:

Please note that full payment of the booked stay is due on arrival. This does not apply to nonrefundable rates.

When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 629 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 7.81
J
John Vincent couple it
6
Big value for money, nothing spectacular or memorable, friendly staff, access to public transportation
Pros:

The location of the hotel is the best spot for public transportation and they have the most polite and welcoming staff.

Cons:

Elevator access and tight-spaced staircase

2026-04-11 via Nuitee
C
Chris extended_group gb
7
Pros:

Staff very friendly and helpful.

Cons:

Limited facilities, no tea and coffee making facilities.

2026-04-10 via Nuitee
L
Lynne family_with_children gb
10
Excellent, thoroughly enjoyed.
Pros:

Very friendly and helpful staff. Clean and comfortable rooms. Lovely breakfast.

Cons:

Tea and coffee facilities in my room.
Would have liked another pillow for reading.

2026-04-09 via Nuitee
M
Melissa extended_group us
8
Great location and amazing terrace
Pros:

Great location and amazing terrace

Cons:

The hair dryer was terrible

2026-04-08 via Nuitee
E
erika extended_group it
10
2026-04-08 via Nuitee
B
Belen extended_group es
8
Hotel bien situado
Pros:

Ubicación muy cómoda y la habitación muy amplia y cómoda

2026-04-07 via Nuitee
J
Josep couple es
4
Pros:

Situació

Cons:

Soroll excessiu, no he pogut dormir

2026-04-07 via Nuitee
M
Miyuki solo_traveller jp
10
Pros:

駅前でこの値段、広さは最高!

2026-04-07 via Nuitee
D
dayna2026 NONE Falls Church, Virginia
2
Lovely Staff, Miserable Faciity
Pros:

Stayed three nights total over two recent stays. My single rooms were ridiculously tiny; better described as closets. Hotel staff had to lift up the mattress in order to roll a large (not oversized) suitcase into one room—sixteen inches between desk and edge of mattress is not enough. Breakfast hit a low point when both of the coffee/hot water machines were not working and the scrambled eggs were cold.The hotel needs work.

2026-04-05 via Tripadvisor
F
Fbuzzard Family Dewsbury, West Yorkshire, England
4
Awful
Pros:

Check in staff spoke good English and were friendly. Bedroom was clean. Those are the positives.

We spent three nights here, I would say one night may be ok in transit to somewhere else. This hotel is centrally located close to Naples Centrale train station. The area itself is dirty and noisy with lots of dodgy looking characters hanging about, I did not feel safe or comfortable walking back to my hotel in the evening.
In the room, the electrics made a constant loud buzzing sound, the bed squeaked every time I even moved slightly and the walls were paper thin. The fridge in the corner made loud popping noises at regular intervals. I could hear people walking around on the floor above and having a conversation in the room next door. On the final morning I was woken up by the person in the room next door having a very loud FaceTime conversation! This was the three worst nights sleep I have ever had at any hotel.
In the bathroom the shower head would only face the wall and not the person actually showering, when the head was placed back on the wall in order for the person in the shower to use soap etc, the water leaked directly through the corner of the shower cubicle and all over the floor. We were only provided with one large towel and a hand towel for two people..
Breakfast was awful, the juice was processed and sickly sweet, the coffee from a machine was really thick and there was no hot chocolate. The same tongs were used for meat, cheese, pastry, everything. There was no bread available. There was a small selection of pastries but these were not good.
I would absolutely not stay here here again!

2026-04-05 via Tripadvisor
J
Jkka solo_traveller fi
8
Hyvä majoituspaikka
2026-04-05 via Nuitee
S
Sérgio couple br
9
Quarto com vista para o Vesuvio
Pros:

Bom café da manhã e localização próximo a estação central e praça Garibaldi

2026-04-05 via Nuitee
J
Jkka solo_traveller fi
8
Hyvä
2026-04-05 via Nuitee
S
Sirpa couple fi
9
Pros:

Good breakfast and beautiful scenery from the rooftop. Comfortable bed.

2026-04-04 via Nuitee
V
Vivienne solo_traveller au
8
There was a lively friendly vibe at the place and a brilliant location which made it very enjoyable despite a few practi
Pros:

Great location in centre of town. Interesting decor. Friendly helpful staff.

Cons:

Needing to go up some steps to get to the lift. ( difficult for older people with luggage) Tiny bathroom with nowhere to hang towels.

2026-04-04 via Nuitee
P
pilar couple es
9
2026-04-04 via Nuitee
B
Bruno Alexandre77 extended_group pt
4
Bad sleep
Pros:

Da localização

Cons:

Ouve se a água a correr nos tubos das paredes. Isto significa que não se consegue dormir com o barulho constante. É um hotel caro para o que oferece.

2026-04-03 via Nuitee
M
Melanie family_with_children de
9
Hotel mit gutem Preis-Leistungs-Verhältnis
Pros:

Saubere Zimmer, besonders freundliches Personal. Lage direkt am Platz vor dem Bahnhof, daher super Anbindung an den Nahverkehr. Reichhaltiges Frühstück

2026-04-03 via Nuitee
A
AG_Johnson Couples Bergen, Hordaland, Western Norway
6
𝐁&𝐁 𝐇𝐨𝐭𝐞𝐥 𝐍𝐚𝐩𝐨𝐥𝐢: 𝐂𝐞𝐧𝐭𝐫𝐚𝐥 𝐚𝐧𝐝 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐚𝐥, 𝐰𝐢𝐭𝐡 𝐌𝐢𝐧𝐨𝐫 𝐃𝐫𝐚𝐰𝐛𝐚𝐜𝐤𝐬
Pros:

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐀𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲
The hotel is centrally located at Piazza Garibaldi, offering excellent public transport links, including direct bus access from Naples Airport (NAP). The historic center is about a 1 km walk away, lively and well-maintained in its main areas. While the square itself feels safe, the immediate surroundings can appear somewhat run-down.

𝐓𝐡𝐞 𝐑𝐨𝐨𝐦
We stayed on the 5th floor. The room was spacious with high ceilings, creating an airy atmosphere. The view over the rooftops and the small French balcony were pleasant, and the balcony door provided effective soundproofing, keeping street noise at bay.

A few areas could be improved:
- 𝐓𝐕: The size was adequate, but the selection of international channels was limited. Available options like CNN and CGTN were buried deep in the menu.
- 𝐁𝐚𝐭𝐡𝐫𝐨𝐨𝐦: Small, with a faint unpleasant odor when the water was running, likely due to the drain.
- 𝐂𝐨𝐦𝐟𝐨𝐫𝐭: The lighting was uninviting, and power outlets were scarce. A faint hum from an electrical distribution box was noticeable but could be eliminated by switching off the room’s main power.
- 𝐂𝐥𝐞𝐚𝐧𝐥𝐢𝐧𝐞𝐬𝐬: The room was cleaned and tidied daily.

𝐁𝐫𝐞𝐚𝐤𝐟𝐚𝐬𝐭
The breakfast buffet offered a good variety, and staff kept the area clean and well-stocked. However, the dining space could get crowded during peak times, making it occasionally difficult for solo travelers or couples to find seating.

𝐒𝐭𝐚𝐟𝐟 𝐚𝐧𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞
The staff were friendly and efficient, ensuring a quick and smooth check-in process.

𝐂𝐨𝐧𝐜𝐥𝐮𝐬𝐢𝐨𝐧
B&B Hotel Napoli is a solid choice for travelers seeking a central location and a clean, functional room at a reasonable price. It’s ideal for those who plan to spend most of their time exploring the city rather than in the hotel. While the room and breakfast area have minor drawbacks, the hotel serves as a convenient and practical base for discovering Naples.

2026-04-02 via Tripadvisor
S
Salvato solo_traveller it
9
2026-04-02 via Nuitee