Best Western Crequi Lyon Part Dieu

Hotels
Best Western
7.9 (1989 reviews)
37, Rue de Bonnel , Lyon , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Cleaning issues
High breakfast prices
Unfriendly receptionists

Categories

Cleanliness
6.98
Multiple reviews mentioned issues with room cleanliness and maintenance.
Service
8.95
Most reviews note helpful staff despite some comments on unfriendliness.
Location
8.99
Reviewers consistently praised the hotel's convenient location.
Room Quality
7.44
Some rooms were described as cramped with maintenance issues affecting appeal.
Amenities
7.47
Facilities like parking were noted, but charges were seen as excessive.
Value for Money
7.43
Guests felt the offerings did not justify the high costs, particularly for breakfast.
Food and Beverage
6.98
Breakfast quality and pricing received negative feedback.
Overall Experience
8.95
Overall stay was rated positively despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:33

Property Description

Modern Comfort in Central Lyon

Luxurious Accommodations: Best Western Crequi Lyon Part Dieu offers modern and soundproof guest rooms and suites with amenities like air conditioning, flat-screen TV, and minibar.

Convenient Location: Situated just 1 km from Lyon Part-Dieu TGV Train Station, the hotel is near public transportation with Place Guichard metro station and Palais de Justice Mairie Tram Stop within walking distance.

Additional Amenities: Enjoy a 24-hour reception, bar, interior garden, free WiFi, and daily buffet breakfast at Best Western Crequi Lyon Part-Dieu.

Book your stay now at this centrally located and well-equipped hotel in Lyon for a memorable experience!

Important information:

Please note that the lobby and comfort and standard rooms were renovated in April 2016.

Please note that the laundry service is only available on the weekdays.

Please note that an express breakfast is available for EUR 7.50 and includes hot drinks, orange juice and pastries.

Please note that guests are to provide credit card details upon check-in. If you are unable to do this, please contact the property in advance to find an alternative solution.

Please note that guests must show the credit card used at the time of booking upon check-in. If guests cannot provide the same credit card, the reservation may be canceled.

Please note that charging your car costs 15 euros per charge.

Please note that parking is available upon request. Please contact the property after making a reservation to arrange this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Location

Guest Reviews

7.9
Based on 1989 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 8.95
I
Isabelle solo_traveller be
10
Pros:

Tout était super

Cons:

Rien

2026-09-05 via Nuitee
A
Andrea solo_traveller gb
10
2026-09-05 via Nuitee
D
Damien couple fr
9
Bien situé à Lyon
Pros:

Personnel sympathique. Hôtel bien situé chambre décorée avec goût

Cons:

Ras

2026-09-04 via Nuitee
B
Bernard solo_traveller fr
9
2026-09-04 via Nuitee
I
Isabelle solo_traveller be
10
Je reviens
Pros:

Localisation exceptionnelle Petit déjeuner excellent Très accueillant même avec un chien

2026-09-04 via Nuitee
C
Christopher couple jp
9
2026-09-04 via Nuitee
N
Nour solo_traveller fr
8
2026-09-03 via Nuitee
M
Marc solo_traveller fr
7
Pros:

Emplacement

Cons:

Restaurant fermé- pas de bar ouvert

2026-09-03 via Nuitee
B
Baudeau solo_traveller fr
5
2026-09-02 via Nuitee
C
Catherine solo_traveller fr
10
Hôtel très agréable
Pros:

Bonne literie , chambre spacieuse et bien équipée . Hôtel bien situé

Cons:

RAS

2026-09-02 via Nuitee
N
Nathalie couple mu
10
2026-09-01 via Nuitee
W
William solo_traveller fr
3
Prestations décevantes et clairement pas à la hauteur d’un établissement 4 étoiles.
Pros:

Chambre plutôt propre et calme

Cons:

Malheureusement, notre expérience n’a pas été à la hauteur de ce que l’on peut attendre d’un établissement 4 étoiles.

Nous sommes arrivés tardivement et avons constaté que le lit n’était pas complètement préparé. Après avoir appelé la réception pour demander un drap, on m’a simplement demandé de descendre le récupérer moi-même. J’ai donc dû terminer et faire le lit moi-même, ce qui est assez surprenant pour un hôtel de cette catégorie, surtout après une arrivée tardive.

Concernant les équipements en chambre, le café soluble proposé paraît également assez limité pour un établissement 4 étoiles.

Les coussins étaient beaucoup trop durs à notre goût, sans possibilité d’obtenir une alternative plus confortable.

Enfin, autre point particulièrement désagréable : la température de l’eau de la douche variait constamment entre chaud et froid, rendant la douche très inconfortable.

Pris séparément, certains de ces éléments pourraient sembler mineurs, mais leur accumulation donne malheureusement le sentiment d’une prestation qui ne correspond pas au niveau de service attendu d’un hôtel 4 étoiles.

2026-08-30 via Nuitee
D
Delphine couple fr
10
Nous recommandons vivement cet hôtel
Pros:

L emplacement , la gentillesse du personnel, le petit déjeuner et la propreté des lieux

Cons:

La largeur des places de parking car nous avions 2 vélos sur notre porte vélo et les manœuvres ont été tellement compliquées que nous avons éraflé l avant de notre voiture

2026-08-30 via Nuitee
H
Heras couple es
10
Pros:

Tanto la habitación como e desayuno fueron excelentes.Repetiría.
Calidad precio fenomenal.

2026-08-29 via Nuitee
A
Alessandra couple it
10
Pros:

Struttura molto bella e pulita.
Arredamento della camera molto curato.
Sono presenti delle fontanelle per ricaricare l'acqua gratuitamente nel corridoio.

2026-08-28 via Nuitee
T
Tapani extended_group fi
9
Good value and comes with a lovely team!
Pros:

Good value. The hotel is further away from the centre, however, Les Halles de Lyon Paul Bocuse and the Westfield Mall with its huge selection are within walking distance, and there is a well-stocked supermarket round the corner (U Express). Loved the team, they are lovely and cooperative, the rooms are modern and clean, and the small buffet breakfast of good quality. Taxi from the airport cost us 70€ one way, and taxi to the Basilica Notre Dame de Fourvière 20€ - too exhausting to walk up the hill when the weather is hot. Central Lyon with the main shopping area is within walking distance (20-25 min) across the river, however, the Westfield Mall up the street is absolutely great as well.

Cons:

Single rooms are very small/compact but functional.

2026-08-28 via Nuitee
O
Onur couple lu
8
2026-08-28 via Nuitee
A
Antony solo_traveller fr
5
Pros:

L'amabilité du personnel et son service. La literie confortable.

Cons:

La propreté des chambres avec des traces sur les coussins. Des poils sur le matelas et une moquette dans la salle de bain à bannir..

2026-08-27 via Nuitee
H
Halima couple fr
10
2026-08-27 via Nuitee
Y
Yannick extended_group fr
4
2026-08-27 via Nuitee