Best Western Crequi Lyon Part Dieu

Hotels
•
Best Western
7.9 (1824 reviews)
37, Rue de Bonnel , Lyon , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Cleaning issues
High breakfast prices
Unfriendly receptionists

Categories

Cleanliness
6.98
Multiple reviews mentioned issues with room cleanliness and maintenance.
Service
8.95
Most reviews note helpful staff despite some comments on unfriendliness.
Location
8.99
Reviewers consistently praised the hotel's convenient location.
Room Quality
7.44
Some rooms were described as cramped with maintenance issues affecting appeal.
Amenities
7.47
Facilities like parking were noted, but charges were seen as excessive.
Value for Money
7.43
Guests felt the offerings did not justify the high costs, particularly for breakfast.
Food and Beverage
6.98
Breakfast quality and pricing received negative feedback.
Overall Experience
8.95
Overall stay was rated positively despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:33

Property Description

Modern Comfort in Central Lyon

Luxurious Accommodations: Best Western Crequi Lyon Part Dieu offers modern and soundproof guest rooms and suites with amenities like air conditioning, flat-screen TV, and minibar.

Convenient Location: Situated just 1 km from Lyon Part-Dieu TGV Train Station, the hotel is near public transportation with Place Guichard metro station and Palais de Justice Mairie Tram Stop within walking distance.

Additional Amenities: Enjoy a 24-hour reception, bar, interior garden, free WiFi, and daily buffet breakfast at Best Western Crequi Lyon Part-Dieu.

Book your stay now at this centrally located and well-equipped hotel in Lyon for a memorable experience!

Important information:

Please note that the lobby and comfort and standard rooms were renovated in April 2016.

Please note that the laundry service is only available on the weekdays.

Please note that an express breakfast is available for EUR 7.50 and includes hot drinks, orange juice and pastries.

Please note that guests are to provide credit card details upon check-in. If you are unable to do this, please contact the property in advance to find an alternative solution.

Please note that guests must show the credit card used at the time of booking upon check-in. If guests cannot provide the same credit card, the reservation may be canceled.

Please note that charging your car costs 15 euros per charge.

Please note that parking is available upon request. Please contact the property after making a reservation to arrange this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 24 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 1824 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 8.95
A
annie • couple • fr
9
Séjour agréable
Pros:

Très bon petit déjeuner et emplacement idéal pour se promener

Cons:

Salle de bain

2026-05-23 • via Nuitee
M
Michael • solo_traveller • hr
9
Pros:

I had enjoyed my stay here. Quiet and on good location.

2026-05-21 • via Nuitee
P
Philippe • solo_traveller • fr
6
Problème eau chaude
Pros:

L'emplacement, proche à la fois de la presqu'île et de la Part Dieu et accès au métro

Cons:

Problème d'alimentation en eau chaude. Dès le vendredi soir, l' eau de la douche a commencé a être très tiède et le samedi matin il n' y avait plus d' eau chaude du tout. Nous l' avons signalé à la réception qui a reconnu un problème technique général et a indiqué que la Direction reviendrait vers nous. A ce jour, aucun message d' excuse ou geste commercial de la part de l'hôtel.
Nous avons également été dérangés à 3h du matin par un voisin bruyant qui parlait très fort et donnait des coups dans les meubles. Cela a duré 1h30. Même si l'hôtel n' est pas responsable du manque de respect des clients, cela, ajouté au problème de l' eau, a eu un impact sur notre appréciation du séjour. Dommage....

2026-05-21 • via Nuitee
R
Reinhold • couple • de
7
2026-05-20 • via Nuitee
G
Gantz • solo_traveller • fr
9
2026-05-19 • via Nuitee
J
jean luc • couple • fr
8
On reviendra
Pros:

L’emplacement à 300m de chez ma fille

Cons:

Local petit déjeuner un peu petit

2026-05-19 • via Nuitee
J
josette • family_with_children • fr
10
très bon séjour
Pros:

RAS tout allait bien
possibilité d'un petit déjeuner simple pas que le buffet donc très bien surtout si on a un repas de prévu à midi

Cons:

je ne vois pas

2026-05-18 • via Nuitee
C
Clare • family_with_children • ch
8
Great Hotel in a good location for enjoying the city
Pros:

Liked that it was ground floor and very quiet. High ceilings nice too.

Cons:

Problems with the hot water (non for one day) and slight smell as near where people were allowed to smoke

2026-05-18 • via Nuitee
S
Sarah • couple • fr
3
Cons:

Eau très tiède le soir, pas d'eau chaud du tout le matin. Nous devrions être recontactés par l'hôtel. J'espère un geste commercial.

2026-05-18 • via Nuitee
P
Philippe • couple • fr
5
Décevant à éviter !
Pros:

Hôtel bien placé, carafe d'eau à disposition

Cons:

La chambre est basique, des traces de serpière sale sur le bas des cloisons dans la salle de bain, la vue sur l'immeuble en face est gênante. Le petit déjeuner est simpliste avec de la charcuterie bas de gamme, des viennoiseries tout juste décongelées et des règles d'hygiène pas toujours respectées. (Fruits sous le bac de plonge dans l'office)

2026-05-17 • via Nuitee
D
Danica • solo_traveller • ca
9
Super helpful staff and a fantastic location near the train station, just what I needed
Pros:

The staff were extremely helpful with helping me figure out how to charge my phone.

Cons:

The bathroom didn’t have sufficient towels.

2026-05-16 • via Nuitee
F
Fotios • couple • ch
7
Pros:

The location is very nice, close to the old center, close to shopping center

Cons:

It is not a 4 star hotel 100%, much space for improvement

2026-05-16 • via Nuitee
B
Bergeron • solo_traveller • fr
8
2026-05-16 • via Nuitee
A
Antonella • extended_group • it
3
Policy con pagamento totale al momento del check in
2026-05-16 • via Nuitee
W
william • solo_traveller • fr
9
Hôtel idéalement situé pour visiter Lyon
Pros:

L'accueil très agréable du personnel. Le petit déjeuner hyper bon diversifié et copieux. Très propre partout.

Cons:

Rien

2026-05-16 • via Nuitee
B
Beata • family_with_children • ch
5
Séjour sympa mais je reviendrai pas à ce hôtel ,
Pros:

Emplacement , lit ça va bien , chambre supérieur sur l’image avec le canapé nous avons eu sans ,
J’aimé le bouilloire dans la chambre pour le café et thé top , petit déjeuner ok pain sans gluten

Cons:

L’eau froide pas possible prendre la douche , Mme a la réception savait pas à nous indique le métro pour aller au vielle ville , aucun explication concernant la visite , hôtel à pas ticket de ville dommage

2026-05-16 • via Nuitee
M
Mohamed lamine • solo_traveller • dz
6
2026-05-14 • via Nuitee
A
Anne Lise • solo_traveller • fr
8
Bonne adresse calme et confortable!
Pros:

Bel établissement, bien tenu: chambre impeccable, volet électrique un vrai plus pour ne pas avoir la lumière du jour, petite cour intérieure arborée bien plaisante, petit déjeuner varié et personnel agréable!
Et proche des quais pour se dégourdir les jambes

2026-05-13 • via Nuitee
M
Mathias • couple • at
6
2026-05-12 • via Nuitee
H
Hanane • solo_traveller • fr
8
2026-05-10 • via Nuitee