The Winchester Hotel by NEWMARK

Hotels
•
Newmark Hotels, Reserves and Lodges
9 (1864 reviews)
221 Beach Road , Cape Town , za

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Staff could be more attentive
Some rooms are cramped

Categories

Cleanliness
9.21
Rooms were nicely cleaned, with plenty of space and nice style.
Service
8.68
The service was friendly but could be more attentive, as some guests felt the staff was distanced.
Location
9.72
Amazing location, beautiful building, stunning views.
Room Quality
8.17
Some rooms were lovely, but there were reports of cramped spaces not matching the deluxe status.
Amenities
9.2
Variety of amenities and good food, although breakfast reservation was an issue.
Value for Money
8.66
Good value for the prices, but some felt the rooms didn't match the deluxe pricing.
Food and Beverage
9.21
Great food and beverage options, and staff was accommodating to dietary needs.
Overall Experience
9.18
Overall a wonderful stay with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:05

Property Description

Luxurious Accommodation with Stunning Views

The Winchester Hotel offers a luxurious stay with original Cape Dutch décor and air-conditioned rooms featuring sea or mountain views. The Italian-style courtyard adds a touch of elegance with palm trees and fountains creating a serene atmosphere.

Culinary Delights and Entertainment

Indulge in a full English breakfast at Shoreditch Restaurant, which also offers South-African cuisine with a European twist. Enjoy High Tea on Saturdays and jazz brunches on Sundays with live music.

Relaxation and Convenience

Unwind with holistic treatments at the Ginkgo Health and Wellness Spa or experience the thrill of paragliding on the nearby beaches. The hotel's 24-hour reception can assist with shuttle services to the airport, while convenient on-site and street parking is available.

Experience luxury and comfort at The Winchester Hotel - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for ZAR 550 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs ZAR 85 per day.

Location

Guest Reviews

9
Based on 1864 reviews
Cleanliness: 9.21
Service: 8.68
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
N
Nicholas • couple • za
10
The best part was the staff, friendly and very helpful. Logan at reception the bar staff exceptiot
Pros:

Breakfast was outstanding. Both the courtyard and the seafaring seating places were beautiful.

2026-03-14 • via Nuitee
L
Lewis • couple • au
10
Beautiful character hotel complete with modern luxuries
Pros:

Fantastic character hotel, with all the old school charm and modern luxuries. Staff were fantastic and even provided us a complimentary room upgrade. Would definitely recommend staying here.

2026-03-14 • via Nuitee
F
Fieke • couple • nl
10
Aanrader!
Pros:

Ligging, charmant hotel, prachtige en grote kamers

Cons:

Niets

2026-03-13 • via Nuitee
C
charles • couple • gb
9
2026-03-13 • via Nuitee
J
Johan • solo_traveller • na
10
2026-03-11 • via Nuitee
E
edward • couple • gb
10
Historical building with great friendly staff all good good value
Pros:

Lovely , central , great staff

Cons:

Nothing

2026-03-11 • via Nuitee
G
Gillian • couple • za
7
Overall it's a great Hotel and we enjoy staying at the Winchester.
Pros:

The breakfast is delicious and has a great selection. The location of the hotel is perfect.

Cons:

The noise level in the courtyard at night is extreme and the rooms aren't very sound proof. There was a large birthday table booked in the early evening that went on into the late night. The noise was very loud and my suggestion would be that in future large tables should be moved inside the hotel restaurant if they are going to carry on until late into the evening for the comfort of the paying guests. Not all the amenities were replaced after cleaning the room each day (sugar, coffee pods and face towels), I know the hotel was busy due to the Argus cycle race but these are minor things that shouldn't be overlooked.

2026-03-10 • via Nuitee
E
Ellis • solo_traveller • gb
1
2026-03-09 • via Nuitee
J
Jose • couple • us
4
Average at Best
Pros:

The breakfast was great, and the hotel was pretty and comfortable.

Cons:

1. False advertising in the photos. The pool doesn't have a mountain backdrop, nor is it on the water
2. Apparently, I contracted Norovirus, and I told one of the managers that I thought I had gotten food poisoning, and literally, he just shrugged. No, I’m sorry, no, “Can I get you something for the diarrhea?”, and no mention that Norovirus is prevalent in Cape Town.
3. The location is not that great.

2026-03-09 • via Nuitee
P
Pamela • extended_group • gb
10
Beyond expectations.
Pros:

The breakfast surpass my expectation.

Cons:

I loved my room, the restaurant, the convenience to explore.

2026-03-08 • via Nuitee
A
Anna • couple • se
9
2026-03-07 • via Nuitee
B
Bo • couple • se
9
Klockrent hotell och spännande stad
Pros:

Vackert hotell mitt emot park och ocean. Paragliding och hop onbus mitt över gatan

Cons:

Att man rekommenderas att ta taxi överallt och inte gå på gatan kvällstid

2026-03-06 • via Nuitee
J
Juergen • extended_group • de
9
2026-03-05 • via Nuitee
W
Wietse • solo_traveller • nl
8
Fijn verblijf gehad
Pros:

Direct aan zee en een mooie binnentuin.
Service overall goed.

Cons:

Douche warmer en met meer waterdruk zou prettig zijn.

2026-03-05 • via Nuitee
G
Georgia • couple • se
10
Exceptional hotel! We didn't want to leave!
Pros:

All the staff were wonderful. The rooms were beautifully decorated, modern and comfortable. The inner courtyard used for breakfast was stunning and the all food we had delicious, with an incredible breakfast buffer. The pool area was well maintained and the local area surrounding the hotel great for taking a walk or a run along the coast line. The hotels shuttle service for short journeys was also much appreciated.

Cons:

Nothing really. Only thing would be that the water bottles provided were plastic and small. Maybe environmentally the hotel could replace these with glass and provide larger bottles in the rooms for example.

2026-03-05 • via Nuitee
B
Benjamin Marks • couple • gb
10
Superb
Pros:

Stayed 5 nights in Feb 2025. We loved pretty much everything. I guess top of the list was breakfast - epic. Service was great. There were no negatives really, just a great experience.

Cons:

Everything was great

2026-03-04 • via Nuitee
K
Kingsley • couple • au
8
Pros:

From the moment we arrived, the staff went above and beyond to make our trip truly memorable. We were pleasantly surprised with a complimentary room upgrade, which made our stay feel even more special.
Breakfast was fantastic, with a generous spread that catered to everyone. There was a great selection of continental options as well as a variety of delicious hot breakfast dishes each morning. The location is perfect — close to the V&A Waterfront, Sea Point, and so many great restaurants and cool spots, making it ideal for exploring the area. The complimentary shuttle service was an added bonus and made getting around so easy and convenient.


The service throughout was exceptional — every team member was warm, attentive, and genuinely eager to ensure we had the best experience possible.

Cons:

A bit busy if looking for quiet hotel might not be for you

2026-03-04 • via Nuitee
B
Barbara • couple • gb
10
Pros:

Beautuful boutique hotel on the sea front.
Lovely decor throughout.
Staff really friendly and attentive
Handy shuttle to V&A waterfront.
Private parking.
Good breakfast choices.
City tour bus stops outside.
Heated pool

Cons:

nothing

2026-03-04 • via Nuitee
R
Regueiras • family_with_children • za
7
Architectural Masterpiece
Pros:

The hotel is absolutely beautiful, it felt like I was in Capri. The Architecture is one of the best I've seen in Cape Town, the flow is pure Mastery. The room was colourful and comfortable, the bathroom size made the living experience even more luxurious. The location is perfect! It is so central to all the places I enjoy dining and great for outdoor walks / runs! The waiter's at Harvey's were friendly and gave good service. The breakfast was scrumptious however the staff were abit aloof. The receptionist named Lonke offered outstanding service.

Cons:

We were unable to watch the Premier League this weekend because the hotel's DSTV channels that showcase Premier League and La Liga were not working. When I enquired about it I was told that management don't work on the weekend hence the problem cannot be solved. Surely management should work on the weekend considering that this is the hospitality industry and weekends may be busier than weekdays? My checkin experience was a disaster and leaves much to be desired, I was treated poorly by a scornful receptionist named Phillip who never actually assisted me with my paperwork but took the liberty to make remarks about payment. I ignored his comments at the time, but then he proceeded to mock me the following day to his colleagues that were gathered around the reception counter like it was a bar. I managed to hear this outburst as I was coming down the stairs. I am appalled by Phillips behaviour, it seems that some of the staff are also left speechless by his attitude and behaviour. This is just a personal preference but nothing to really complain about, I think that the the gowns and slippers in the room could be more luxurious considering everything else that is being offered by this hotel and the price you pay to stay there.

2026-03-03 • via Nuitee
I
Illona • solo_traveller • ca
9
2026-03-02 • via Nuitee