Hotel Indigo Cleveland Downtown by IHG

Hotels
Hotel Indigo
8 (1495 reviews)
651 Huron Road , Cleveland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High pet fee
Long valet wait times

Categories

Cleanliness
7.5
There were reports of hair on the bathroom floor and cleanliness issues mentioned.
Service
8.5
Positive comments about staff politeness and professionalism.
Location
9
Often praised for its convenience to local venues.
Room Quality
8
The room quality was generally good, with a few exceptions.
Amenities
7
Limited amenities, as some guests reported missing essentials like bedding.
Value for Money
7.5
Comments suggest some feel the price is high for what was provided.
Food and Beverage
8
Breakfast quality was mentioned negatively, but bar and restaurant staff were good.
Overall Experience
8.5
Overall positive experiences with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:46

Property Description

Chic Downtown Accommodation
Hotel Indigo Cleveland Downtown offers stylish accommodation in the heart of downtown Cleveland, just a stone's throw away from the iconic Rock & Roll Hall of Fame. Each room is equipped with modern amenities including cable TV, coffee makers, and spacious work desks for your convenience.

Delicious Dining and Convenient Facilities
Indulge in delectable dishes at the on-site Restaurant Headliner Bar and Eatery, serving up scrumptious breakfast and dinner options. Stay active at the fitness centre or host successful meetings in one of the four meeting rooms. Need to catch up on work? The business centre has you covered.

Prime Location for Entertainment and Exploration
With Rocket Mortgage Fieldhouse across the street and popular attractions like the House of Blues, Progressive Field, and the Children’s Museum within walking distance, there's no shortage of entertainment options. Book your stay now and explore all that Cleveland has to offer!

Important information:

The hotel charges an incidental fee of USD 60 per night.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1495 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8.5
K
Ken couple au
2
Scary guy ruined it for me
Pros:

Good location

Cons:

I went down to pickup my toothpaste late at night (they wouldn’t bring it to my room). To do this quickly I put a hoodie on and wrapped a towel around waist (securely wrapped also had pants underneath anyway). Got told off by this random guy in a really scary way - he goes “YOU CANT DO THAT” and when I immediately apologised he goes “NO SIR YOU CANT DO THAT”. He was a big guy and it was honestly really scary - I apologised immediately and realised he just didn’t let it go

2026-05-23 via Nuitee
D
doron solo_traveller il
5
Pros:

מיקום

2026-05-23 via Nuitee
T
Tracey couple us
8
Perfect location!
Pros:

The hotel is located right in the heart of the city. We were across the street from the Cleveland Guardians stadium and were able to walk to the Rock and Roll Hall of Fame in about 20 minutes. Mind you, it is 20 minutes downhill to the HOF, so 20 minutes UPHILL on the way back :) We passed Browns Stadium on the way. From the HOF, we moved a little further down to a tequila bar with a beautiful view of Lake Erie. There were no ball games being played the days we were there so the city was a bit quiet but we walked across the street to Whistle Taproom and Venue for pizza and drinks. They have a beer wall full of self pour beers, wines, ciders and mojitos/margaritas which was fun. Hotel staff was amazing and allowed us to check in early which was much appreciated after a long ride.

Cons:

There was construction going on in the hotel which shut down a couple of elevators. There were times when we had to wait for the elevator which was really no big deal. There is also no parking lot. You can pay $50.00 for valet parking, or pay to park in the lot across the street. We were only staying one night so parked across the street which cost $31.50 for the night. Not hotel related but we stopped at CVS a few blocks away and were greeted at the door by an armed guard so we made sure to get back to the hotel before dark. Relatable to any big city :(

2026-05-22 via Nuitee
M
Maureen couple us
8
Convenient and friendly staff
Pros:

Walking distance to Progressive Field
Friendly staff

Cons:

Room was next to noisy elevator

2026-05-20 via Nuitee
W
Willow couple us
1
2026-05-20 via Nuitee
C
Cody solo_traveller us
9
2026-05-16 via Nuitee
E
Erik couple us
10
Great stay for the price
Pros:

Great location

2026-05-15 via Nuitee
K
Karen couple us
10
Loved it
Pros:

Great location. Great employees

Cons:

Valet parking expensive

2026-05-10 via Nuitee
C
chasf745 Solo travel
10
The Gem of the Gateway District!
Pros:

From the moment I arrived, the hotel team delivered a level of hospitality that truly stood out. Every interaction with the staff was warm, professional, and genuinely welcoming. My room was really spacious and well cleaned. Love the free bottled water and wifi!

I was also incredibly impressed with HEADLINER Bar + Eatery. The food was outstanding — fresh, flavorful, and far beyond what I typically expect from a hotel restaurant. The atmosphere was lively yet comfortable, and the service there was equally excellent. It quickly became one of the highlights of my stay.

The location in Cleveland’s vibrant Gateway District could not have been better. Being right in the heart of downtown made everything incredibly convenient, and it added so much energy and excitement to the overall experience.

I travel often, and I can honestly say this was one of the most enjoyable hotel stays I have had in a long time. I will absolutely return the next time I am in Cleveland and will enthusiastically recommend this hotel to friends, colleagues, and fellow travelers.

2026-05-09 via Tripadvisor
J
Julieta solo_traveller pe
4
Decepcionada
Pros:

La elegancia

Cons:

El ruido de la habitación

2026-05-05 via Nuitee
G
Georgios solo_traveller us
10
2026-05-05 via Nuitee
E
ELIZABETH couple us
8
Would stay again
Pros:

Location was great, close to multiple sports venues, the Rock and Roll Hall of Fame and close to 4th street, lots of bars and restaurants within walking distance.

Cons:

Construction around the hotel wasn't the best but obviously they cannot control that.

2026-05-04 via Nuitee
J
Jennifer couple us
10
2026-04-28 via Nuitee
C
Chuckie321 Solo travel
2
Dirty hotel with terrible staff
Pros:

Dirty everywhere, from lobby to elevators to room. And staff who just don’t care.

2026-04-26 via Tripadvisor
D
Demetrius solo_traveller us
7
Pros:

Yes

2026-04-23 via Nuitee
N
Nicola couple ie
8
Pros:

Stayed here for the night for a guardians game. Hotel is 5 min walk to the ballpark. Nice, clean and friendly staff.

Cons:

Lifts were slow to get to the room.

2026-04-20 via Nuitee
P
pshuta solo_traveller us
10
2026-04-16 via Nuitee
U
Ulana extended_group us
10
Pros:

Very close to stadium

2026-04-14 via Nuitee
J
Joseph couple us
7
2026-04-13 via Nuitee
P
Priscilla solo_traveller us
10
The staff was very accommodating.
Pros:

Perfect

2026-04-10 via Nuitee