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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Street parking
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Beachfront
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Kid meals
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Kid-friendly buffet
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Picnic area
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Wine/champagne
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Pub crawls
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Happy hour
Review Highlights
Categories
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Property Description
Historic Victorian Charm
Dating back to 1891, our Victorian hotel offers a unique experience with stunning views of the Thames Estuary. Individually decorated rooms, free Wi-Fi, and a brasserie restaurant await you.
Classic Boutique Rooms
Experience elegance in our rooms with a classic English boutique style. Enjoy the comfort of private bathrooms with toiletries, tea/coffee facilities, and picturesque views of the Estuary from select rooms.
Relaxation and Entertainment
Unwind in the lounge with estuary views, savor afternoon tea, or bask in the patio area. Explore Adventure Island, Southend’s pier, and nearby attractions, all within walking distance.
Ready to immerse yourself in history and luxury? Book your stay now at our Victorian gem by the Thames Estuary.
Photos shown are of one room type and the exact room types may vary.
Please note that this property cannot accommodate stag, hen and similar parties.
Please note that no dinner will be served on Christmas Day, Boxing Day and New Year's Eve. A limited menu is available in December and January.
Please be aware that cash payments are not accepted.
Cards may be pre-authorized at any time before arrival.
There is a council charge for parking of GBP 6 this is only payable trough a MOBON app - it is advised by the hotel that this app is downloaded and details entered before arrival to speed up check-in
When booking more than 5 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Lovely hotel in a great location near the Cliffs Pavillion and very near the sea. Comfortable and clean, and a very cool bar. The staff were friendly and helpful.
Spotless room. Comfortable bed. Good breakfast.
No pastries available at breakfast (not the end of the world!)
The breakfast has a good range off different types and drinks, easy help yourself and didnt have to wait long for something if it run out
Had a ask for more toilet roll, soap and towels as the cleaner never left any or took and never replaced
Beautiful building being updated.
Fabulous staff that make you feel very welcomed.
Enjoyable breakfast and dinner.
Fabulous furniture in lounge and bar area.
Music in bar area would be great.
The signs for downstairs toilets need to be on show too.
Buna noi am.stat 2 nopti nea placut super mult mic dejun gustos , doamna de la receptie Inna nea ajutat super mult.. multumim
Totu a fost super bine
Not sure
The bathroom had no windows and smelt of sewerage , the night was noisy outside and people where noisy in side in their rooms
Lovely time spent in Southend and at acomadation
Great service and staff were very plesent
It was a break from the norm of the day to day liveing
I felt I was entering a hotel with a glorious past. Updated to fit in with today’s standards, of course. Built 1891 or so with a commanding view over the Thames Estuary. Big rooms too. Felt I got a lot of value for my money. Would definitely stay here again.
Nice location. Clean and comfortable.
Staffs were nice and courteous.
Room was difficult to access as we had to use both lift and stairs. We have a baby, and it wasn't easy at all. It was during the heat wave, no AC and the fan provided wasn't enough. We had to go buy a new fan as our baby wasn't comfortable with the heat.
The location was great for Cliffs Pavilion.
The WiFi. It kept going off every few minutes.
The two Receptionists couldn't understand why, it hasn't happened before in a hotel.
Good location place near to tube station
Good facilities even breakfast as well
Great location, the theme park/main beachfront is about a 15-20 minute walk away. Staff were friendly. Bathroom was nice and big and featured both a shower and a bathtub. Comfortable beds. The hotel has a rather retro/oldschool feel which we personally liked
The TV did not have a USB socket. There was no A/C in the room which was brutal on a summer day. We came back home late at night and couldn't figure out how to get back in the hotel, fortunately after a few minutes a guest let us inside, apparently there is a phone to call a doorman but we didn't see it. Parking was awkward but this was not the fault of the hotel
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