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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Street parking
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Beachfront
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Kid meals
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Kid-friendly buffet
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Picnic area
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Wine/champagne
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Pub crawls
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Happy hour
Review Highlights
Categories
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Property Description
Historic Victorian Charm
Dating back to 1891, our Victorian hotel offers a unique experience with stunning views of the Thames Estuary. Individually decorated rooms, free Wi-Fi, and a brasserie restaurant await you.
Classic Boutique Rooms
Experience elegance in our rooms with a classic English boutique style. Enjoy the comfort of private bathrooms with toiletries, tea/coffee facilities, and picturesque views of the Estuary from select rooms.
Relaxation and Entertainment
Unwind in the lounge with estuary views, savor afternoon tea, or bask in the patio area. Explore Adventure Island, Southend’s pier, and nearby attractions, all within walking distance.
Ready to immerse yourself in history and luxury? Book your stay now at our Victorian gem by the Thames Estuary.
Photos shown are of one room type and the exact room types may vary.
Please note that this property cannot accommodate stag, hen and similar parties.
Please note that no dinner will be served on Christmas Day, Boxing Day and New Year's Eve. A limited menu is available in December and January.
Please be aware that cash payments are not accepted.
Cards may be pre-authorized at any time before arrival.
There is a council charge for parking of GBP 6 this is only payable trough a MOBON app - it is advised by the hotel that this app is downloaded and details entered before arrival to speed up check-in
When booking more than 5 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6.70 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lovely interior, perfect location and great staff
No aircon and was during a heatwave so was like a sauna
Great location
The towels had quite a few marks on them. I’m sure they were clean but just doesn’t look great
Lovely big room and couldn’t get a better sea view. Staff on booking in were lovely and friendly
Only one plug socket next to the bed which I had the fan in so couldn’t charge phone.
At 10 am not dressed from shower a male cleaner let himself in and saw me getting dressed. Apologised an left. I didn’t have any noise on si it really fitted me. Mortified for a neurodivergent like me! On checking out I informed the gentleman on the desk who simply said ‘I will tell them’ no I’m sorry this happened or anything! Such a shame.
Hotel was lovely, staff pleasant but no food available in hotel for dinner as bistro was closed and no bar food was available either.
There was nowhere within reasonable walking distance to eat out and with the hotel bistro being closed I had to get Deliveroo for dinner. This was disappointing and not at all what I ex pected. Local places only open when there is a show on at the Cliffs Pavilion.
Incredible view and location
Beds where very hard and room was incredibly hot on the 4th floor, asked for extra fan but didn’t get one
We paid for a small double which was adequate and good value. We had a sea view.
The fan provided was ineffective, luckily it cooled down by bedtime.
Fantastic service, staff friendly, great location, very pretty inside the hotel. Breakfast was very fresh and loveley
Suggestion to include a more varied hot selection of drinks in room
The place just needs to be loved that's all
view, location, breakfast
bathroom needs updating
Lovely location close to town and beach.
Room was tired and shower very small and poor drainage.
Property is close to beach front and town.
Extremely dated. No aircon in rooms or throughout the hotel. No accessible access for pushchairs or wheelchairs. Limited to 1 fan per room even in family rooms. Sink would constantly block and drainage issues leading to foul smell in bathroom
Style
Old needs a light refurbish
Good location and very good bar and lounge
No usb in room for phone
The bath and general comfort, no disturbing noise, wonderful staff
Freeview signal was a tiny bit iffy (England WC game was on ITV that eve)
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