Holiday Inn Express Southwark by IHG

Hotels
Holiday Inn Express
8 (6209 reviews)
103 - 109 Southwark Street , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noisy rooms
Small room size

Categories

Cleanliness
8
The rooms were clean, but some guests reported issues with odors.
Service
8.5
Staff were friendly and helpful, contributing positively to the stay.
Location
8.5
Good location, close to metro and train stations.
Room Quality
7.5
Rooms were comfortable but some felt they were too small for two people with luggage.
Amenities
8
Basic amenities provided, with suggestions for improvement like more tea/coffee stations.
Value for Money
7.5
Some felt the price was high for the room size and amenities offered.
Food and Beverage
8
Breakfast was good but busy, with some complaints about the quality.
Overall Experience
8
Overall positive, with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Convenient Location
Located in the vibrant South Bank district, Holiday Inn Express Southwark is just steps away from 2 Tube Stations, making it easy to explore the city.

Modern Amenities
The hotel offers modern air-conditioned rooms with flat-screen TVs, private bathrooms, and convenient features like tea/coffee-making facilities and work areas for a comfortable stay.

Dining and Entertainment
Enjoy a delicious continental or cooked breakfast in the spacious Great Room, or unwind at the Lobby bar while catching up on sporting events on the wide-screen TV.

Book your stay at Holiday Inn Express Southwark now to experience the perfect blend of convenience and comfort during your London visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 25 per day.

Location

Guest Reviews

8
Based on 6209 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
J
Joanna couple pl
8
2026-04-11 via Nuitee
U
Ursula family_with_children de
8
Pros:

Gute Lage; viele Sehenswürdigkeiten konnte man zu Fuß erreichen

Cons:

Kein Safe im Zimmer; hellhörige Toilette

2026-04-11 via Nuitee
K
Katrin family_with_children de
7
Alles in allem gut
Pros:

Super Lage, gutes Frühstück

Cons:

Family Room (zu dritt) viel zu eng!

2026-04-11 via Nuitee
P
Peter couple at
6
2026-04-10 via Nuitee
J
Julie couple gb
9
I would definitely return to this hotel. Great staff, perfect room and a very good location.
Pros:

I asked for a quiet room and that is what I got. It was great.
The room also had the best shower that I have had in a hotel room. Perfect.

Cons:

A few more milks for the drinks would have been good

2026-04-10 via Nuitee
D
Dana family_with_children de
8
Gutes Hotel, direkt Innenstadt , für 3-4 Tage optimal
Pros:

Hat sich im Service Verhalten der Mitarbeiter deutlich verbessert

Cons:

Das Zimmer war für 3 Personen zu klein

2026-04-10 via Nuitee
N
Nansi solo_traveller gr
8
2026-04-10 via Nuitee
Z
Zuzana couple cz
9
Great accommodation in a good location
Pros:

great location, helpful staff, public transport nearby

Cons:

a bit of loud construction in the area during our stay

2026-04-09 via Nuitee
Z
Zaneta solo_traveller pl
8
Pros:

Lokalizacja

Cons:

Małe łóżko, brak gniazda koło lustra

2026-04-09 via Nuitee
L
Laura family_with_children gb
8
2026-04-08 via Nuitee
L
Liesbeth solo_traveller be
9
2026-04-08 via Nuitee
N
Necati couple tr
10
2026-04-08 via Nuitee
S
silvia family_with_children it
10
Pros:

Hotel situato in posizione eccezionale,pulito,dotato di ogni comfort.
Check out libero con deposito bagagli utilissimo.
Se dovessi tornare a Londra prenoterò sicuramente la stessa struttura

Cons:

La mancanza del bidet

2026-04-08 via Nuitee
B
Bullentini family_with_children it
7
Nonostante il prezzo buono, sceglierò un altro hotel
Pros:

Posizione e personale

Cons:

Camera male strutturata

2026-04-08 via Nuitee
M
María del Carmen family_with_children es
7
Bien en general
Pros:

Muy limpio. Buen desayuno.

Cons:

Cuando ponias la calefacion al rato se ponía el aire frío como si estubiera capado el aire caliente. En la ducha no hay Mampara y el agua se va por todo el baño.

2026-04-08 via Nuitee
S
Sara family_with_children it
10
Posizione perfetta per visitare la città
Pros:

Pulizia, servizi, staff, posizione ottimo rapporto qualità prezzo

2026-04-08 via Nuitee
M
Mehmet couple tr
9
2026-04-07 via Nuitee
K
Katarina family_with_children se
7
Pros:

Trevlig personal och bra läge.

Cons:

Frukosten var ganska smaklös. Något pålägg till brödet hade varit trevligt.

2026-04-07 via Nuitee
R
Richard family_with_children gb
10
2026-04-07 via Nuitee
U
Umesh solo_traveller au
2
Poor. poor customer service during check in time.
Pros:

Close to stations.

Cons:

Its more about staff.
My flight was early so i reached at the hotel at around 9 am.
I had requested for early check in before i reached the hotel. I know its not mandatory for hotel to provide me early check in so i understand not allowing it it but i was there from 9am till 2 am waiting for check in and disappointing part is they didn’t give a shit about it and put 0 effort to get the room ready on time. Although i kept on requesting them about it and funny thing is they started allowing the people with European backgrounds an early check in who arrived away later than me.
Even worse they were still not ready to allow me to check in even when the check in time had started.
Very very poor customer service attitude.

2026-04-07 via Nuitee