St Helen's Hotel, Dublin

Hotels
•
Radisson Blu
8.5 (3248 reviews)
Stillorgan Road , Stillorgan , ie

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful property
Good breakfast
Cons:
Fire alarm issues
Need for room refurbishment
Limited amenities

Categories

Cleanliness
7
Multiple mentions of fire alarms causing disruptions indicate cleanliness issues due to lack of organization.
Service
9.5
Overall positive mentions of friendly and helpful staff, though there were some communication issues during incidents.
Location
9.5
Many reviews highlight the ideal location, especially for local attractions.
Room Quality
8.5
Rooms mentioned as spacious but need some updates; heating issues noted.
Amenities
8
Absence of amenities like a pool and recreational areas slightly detracts from guest experience.
Value for Money
9
Given good pricing during a rugby weekend and positive overall service, value seems fair.
Food and Beverage
7.5
Breakfast was praised, but issues with specific food orders, like frozen chicken wings, detracted from overall quality.
Overall Experience
9
Guests generally enjoyed their stay, with nice compliments about charm and service, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:01

Property Description

Luxurious Accommodation and Dining
Experience spacious and luxurious rooms with garden views and enjoy dining in one of the six dining areas or on the outdoor terraces.

Elegant Rooms with Modern Amenities
Relax in rooms with Egyptian cotton sheets, in-room movies, complimentary Wi-Fi, and 26-inch LCD TVs. The Orangerie Bar and Ballroom Lounge offer impressive views and delicious dining options.

Convenient Location and Access
Located in the historic St Helen’s estate, just a short drive from Dublin city centre, with easy access to the airport and rapid railway station for exploring the city.

Book now to indulge in luxury and convenience at Radisson Blu St. Helen’s Hotel.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply. Prepaid non refundable policy will apply.

The credit card used for payment for advance purchase nonrefundable offers must be presented at time of check in. If the same credit card is not presented, that card shall be refunded and another form of payment shall be taken for the full amount prior to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 3248 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 9
B
Brian • couple • ca
10
2026-02-12 • via Nuitee
M
Marie-Elena • solo_traveller • gb
9
2026-02-11 • via Nuitee
K
Karl • family_with_children • za
10
comfortable frindly stay
Pros:

the staff , food and accommodation was excellent

2026-02-11 • via Nuitee
C
Chen • couple • ie
9
2026-01-31 • via Nuitee
T
Tom • extended_group • ie
6
Pros:

Location central to where we were going

Cons:

On check in I was charged €60 deposit, this was cancelled and I was charged for the full stay again €206.10having already paid booking.com the full amount a number of days before check in. I still haven’t been reimbursed, and when I rang the accounts dept was given no satisfaction. Was down a lot of money I didn’t have which I needed at the time to pay for things. Very sneaky from the hotel/staff/policy maker. Made out it was €60, cancelled the €60 and charged me for full stay which had already been paid for. Still awaiting refund, have had to raise the charge with my bank

2026-01-30 • via Nuitee
F
Fi0naQ • Friends getaway • London, England
10
Lovely experience would recommend
Pros:

Amazing service from Eoin Sophie and last but definitely not the least Niamh they deserve a pay raise absolutely class people very grateful to have been served by them solid 6 stars if I could

2026-01-25 • via Tripadvisor
J
James,Graham • family_with_children • gb
7
2026-01-25 • via Nuitee
M
Margaret • family_with_children • gb
9
It was relaxing and very enjoyable
Pros:

Breakfast was very good lots of choice

2026-01-25 • via Nuitee
S
Sully750 • Family • Waterford, County Waterford
10
Perfect stay for NYE
Pros:

Myself, my partner and teenage son spent two nights in a balcony suite for New Year's Eve and I have to say we had a fantastic stay from start to finish.
The staff we dealt with were warm, friendly and accommodating (special shout out to Eisel - not sure if that's spelled correctly! - in the bar, who was so friendly and professional in the midst of a very busy night!)
The room itself was beautiful, with a gorgeous view of the courtyard and fountain at the front of the hotel. The bed was soft, spacious and cosy and we slept like logs. Only complaint was the pillows were a bit too soft for our liking (although I accept pillow firmness is a personal preference). We also couldn't get the fire working in the room, which would have added a lovely extra festive touch.
We had dinner at the bar in the evening, which was delicious, as was the cocktail I ordered with it and we had breakfast in bed the next morning which was also very tasty.
All in all, we had such a lovely stay, we would happily book again for next year!

2026-01-03 • via Tripadvisor
J
James • solo_traveller • ie
5
2026-01-03 • via Nuitee
S
Sonia • couple • gb
8
2026-01-03 • via Nuitee
M
Mairead • couple • ie
9
Wonderful 2 night stay ,will definitely visit again this year.
Pros:

Breakfast was excellant and our evening meal was delicious.
Staff were very helpful and friendly also.
Would highly recommend this lovely hotel.

Cons:

I honestly can't find anything.

2026-01-03 • via Nuitee
B
bairbre • family_with_children • gb
6
2026-01-03 • via Nuitee
A
AoifeWil • Couples • Dublin, County Dublin
2
Avoid.
Pros:

Stayed 2 nights over NYE. Room was fine but heating was very loud and the bathroom is very dated - lots of plaster holding broken tiles together. Our nights sleeps were disturbed by children belonging to a family who were allowed run up and down the hallways banging on doors while screaming. I rang reception twice and was told someone would call me back but never happened. Have to assume the hotel were aware of issues and had received complaints as when I was checking out I wasn’t even asked how the stay was. I did raise it at reception again buy they weren’t interested in addressing the complaints. The grounds are lovely but I wouldn’t waste my money here again .

2026-01-02 • via Tripadvisor
M
Mary • family_with_children • ie
4
Pros:

Stayed there as I had my graduation on the Saturday morning in UCD. Hotel very near UCD. Perfectly located

Cons:

Expensive to stay there.
The fire alarm went off during the night. We all had to exit the building. False alarm.
Thought we would get a refund of some sort but nothing.

2026-01-02 • via Nuitee
H
Harry • couple • ie
10
2026-01-02 • via Nuitee
I
Ian • family_with_children • gb
1
Terrible
Pros:

Looks really nice on the outside but the rooms are terrible no fridge my 8 year old son got trapped in the toliet for about 15-20 minutes my wife stood on a carpet Tac it Pearced throw the skin the new year dinner £175 per person I have had a better meal out of McDonalds will never be back

2026-01-02 • via Nuitee
M
Michael • family_with_children • ie
10
2026-01-02 • via Nuitee
S
S1999KMlauraf • Family
2
Not a 5star hotel and should not be advertised as it
Pros:

Not a 5star hotel ! Very poor experience in this hotel after paying a lot of money to stay expecting 5star treatment for New Year’s Eve what we got was substandard . Food in the bar more like 1 star , waiting 35 mins to receive wrong order , Caesar smelt of fish and I didn’t eat it . Children in the bar running around came over three times to our newborn baby’s buggy resulting in waking her up , nothing done by management to stop this , child had to be pulled physically away by its parents , Spoke to two managers and all I got was offered a drink, poor management in this hotel clearly could deal with a complaint and effectively defuse it , several others leaving over the guests which they clearly couldn’t manage . Went to the room and children running up and down banging on our doors woke the baby AGAIN , called manager to the room again nothing done to improve our stay , very noise till the early hours of the morning .
Big ordeal to get breakfast totally not family orientated hotel my buggy was a big burden to the female manager who clearly couldn’t cope with a busy hotel for breakfast . Again left waiting for everything .
Refunded a quarter of the price of the stay which is just not good enough after such a poor stay . Absolutely not a 5 star hotel
Leaving absolutely exhausted from this hotel never to stay again .

2026-01-01 • via Tripadvisor
L
Liliia • couple • ie
10
Pros:

I loved the incredible Christmas atmosphere that prevailed in the hotel. It was warm, cosy and festive.
And I had an incredible view from the window.

2026-01-01 • via Nuitee