Mercure Lyon Centre Saxe Lafayette

Hotels
Mercure
8.4 (3380 reviews)
29 Rue de Bonnel , Lyon , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Pleasant staff
Excellent location
Cons:
Dirty gym
Small bathroom
Issues with cleanliness

Categories

Cleanliness
7.73
The gym was noted as dirty, and there were complaints about the bed linens.
Service
8.7
The staff was generally described as pleasant and helpful, with some isolated negative experiences.
Location
9.24
Excellent geographical position for exploring the city.
Room Quality
8.19
Spacious and generally good room quality, though some issues with noise reported.
Amenities
7.22
Small pool and insufficient bathroom amenities noted, particularly for a 4-star establishment.
Value for Money
8.18
Value reflects both the pricing and the amenities available, with some guests expressing a desire for better quality based on price.
Food and Beverage
9.23
Breakfast was frequently praised as excellent and plentiful.
Overall Experience
8.7
Overall positive experiences with some noted issues, but many would return based on satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:28

Property Description

Modern Comfort and Convenience
Discover Mercure Lyon Centre Saxe Lafayette, a contemporary hotel in central Lyon offering free high-speed WiFi, a fitness room, and an indoor swimming pool. The air-conditioned guest rooms feature a fridge, satellite TV, and stylish decor for a comfortable stay.

Culinary Delights
Indulge in a delicious breakfast at Le Garage restaurant, showcasing regional dishes made with fresh local produce. The restaurant also serves lunch and dinner, while the bar offers a variety of aperitifs and cocktails for a relaxing evening in cozy armchairs.

Convenient Location and Services
Located just a 15-minute walk from Part-Dieu TGV Train Station, our hotel is easily accessible from the A6-A7 highways and only a short ride to Place Bellecour. With room service and private parking available, Mercure Lyon Centre Saxe Lafayette ensures a seamless stay for every guest.

Book your stay now at Mercure Lyon Centre Saxe Lafayette for a perfect blend of comfort, convenience, and culinary delights.

Important information:

The credit card used for booking and an ID with the same name must be presented upon arrival.
Please note that children under 12 years old can enjoy breakfast for free.
Please note that the half-board rate includes a 2-course meal excluding drinks. Meals for children are not included in the price.
Please note that our private car park is only accessible to cars and motorbikes up to 6.1 ft in height. Mandatory valet parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.4
Based on 3380 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.7
A
Alberto couple es
10
2026-07-04 via Nuitee
N
Naif family_with_children sa
10
فندق جميل
Pros:

فندق جميل وقريب منه سوبر ماركت ومول ويتسفيلد ويبعد عن سنتر ليون 8 دقائق بالسياره

Cons:

لا شي

2026-07-03 via Nuitee
R
R. solo_traveller nl
9
Pros:

De locatie was heel praktisch tussen station part dieu en het centrum.

2026-07-02 via Nuitee
J
Julie couple fr
2
Pros:

Chambre confortable

Cons:

Coupure d’électricité en rentrant le soir à l’hôtel (ce qui peut arriver surtout avec la canicule), mais des personnes zonaient dans et devant l’entrée de l’hôtel, impossible de joindre quelqu’un et personne à la réception. Impossible de prendre l’ascenseur et porte de chambre s’ouvrant avec une carte. Nous avons eu peur et fait part le lendemain matin de notre expérience au personnel qui n’a pas su nous donner de réponse ni de dédommagement. Gestion très problématique et nous ne nous sommes pas du tout senties entendues et sécurisées.

2026-07-01 via Nuitee
A
Andrej couple de
7
2026-06-30 via Nuitee
S
Sandra family_with_children ch
7
Zweckmässiges Businesshotel
Pros:

Gute Lage

Cons:

Fantasieloses Frühstücksbuffet

2026-06-30 via Nuitee
I
isabel solo_traveller fr
1
Pros:

La gentillesse du personnel

Cons:

Au vu des températures très élevées pendant ce séjour, nous avons subis plusieurs coupures de courant qui ont paralysé tous les équipements. Étant logé au 4ème étage et avec un enfant de 3 ans, cela a été très compliqué à gérer.

2026-06-29 via Nuitee
O
Oleg couple de
10
2026-06-29 via Nuitee
M
Marianne family_with_children fr
10
Emplacement ++ petit déjeuner ++
Pros:

Petit déjeuner buffet très varié et délicieux. Personnel très serviable et accueillant, mention spéciale au personnel présent pour le petit déjeuner 👍

Cons:

Dommage que la canicule ait provoqué des coupures de courant de plusieurs heures pendant notre séjour, donc un mauvais fonctionnement de la climatisation.
Ce n’est toutefois nullement imputable au personnel.

2026-06-28 via Nuitee
A
Arden extended_group tr
10
2026-06-28 via Nuitee
M
Maher couple nl
2
Pros:

Unfortunately, I did not have a good experience at this property. My stay was very disappointing because of the power outage, the air conditioning problem, and the poor reception service. Two of the reception staff were not helpful and did not speak English, which made the situation even more diffic

Cons:

There was a power outage when I arrived, and I had to wait for a long time. After the electricity problem was solved, nobody informed me that I could check in, even though I was sitting in front of the reception. At night, the air conditioning was not working properly, and I could not sleep well because of the heat. The service and communication at reception were very poor.

2026-06-28 via Nuitee
L
Laurent couple fr
8
Pros:

Qualité de la chambre
Climatisation
Room service

2026-06-28 via Nuitee
W
william solo_traveller fr
1
Pros:

établissement agréable

Cons:

Lors de notre séjour nous avons subi une coupure de courant qui a perturbé notre soirée et notre nuit
pas de climatisation
pas de prise pour mon appareil apnée
compliqué pour les déplacements dans l'hôtel
petit déjeuner moyen

2026-06-27 via Nuitee
V
Vicky solo_traveller hk
7
2026-06-25 via Nuitee
R
Richard extended_group fr
10
trés bel établissement
Pros:

la qualité de la chambre et le petit déjeuner

Cons:

ras

2026-06-23 via Nuitee
S
Suleyman solo_traveller fr
8
2026-06-23 via Nuitee
X
Xiangjiang solo_traveller de
7
it's ok to stay
Pros:

location is very good: 10 minutes walk to part-dieu station, less than 10 minutes walk to the river
room is big enough
the staffs are friendly and helpful

Cons:

when aircondition is on, the room smells musty, and loudly
no USB recharge
towers look not very fresh

2026-06-23 via Nuitee
A
Andrea family_with_children de
8
2026-06-20 via Nuitee
A
alex solo_traveller nl
8
2026-06-19 via Nuitee
C
Catherine extended_group fr
8
Très bonne situation géographique , très bon hôtel
Pros:

Personnel accueillant / Chambre très bien / Petit déjeuner parfait et copieux

Cons:

Le diner le dimanche soir qui était très moyen.

2026-06-16 via Nuitee