Matabi Hotel Toulouse Gare by HappyCulture

Hotels
HappyCulture
8.3 (5020 reviews)
13 Boulevard Bonrepos , Toulouse , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room size discrepancies

Categories

Cleanliness
7.63
There were mentions of uncleaned rooms and issues with the bathroom.
Service
9.1
The staff was frequently praised for being very friendly and helpful.
Location
9.14
Many reviews highlight the perfect location near the station and city center.
Room Quality
7.09
Some rooms were described as small or not resembling photos.
Amenities
8.62
Free coffee and water in the lobby were appreciated.
Value for Money
8.58
Overall cost benefits were viewed positively, considering service and location.
Food and Beverage
8.13
Breakfast had good options but sometimes ran out early.
Overall Experience
8.1
General satisfaction with the stay, with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:15

Property Description

Convenient Location: Situated in Toulouse, Hotel Matabi Toulouse Gare by HappyCulture is just 5.5 km from Toulouse Stadium, with easy access to popular metro stations and the airport.

Comfortable Accommodation: The air-conditioned rooms feature modern amenities such as flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Exceptional Service: Enjoy a buffet or continental breakfast daily, with the convenience of room service and a multilingual 24-hour front desk staff ready to assist in Arabic, English, Spanish, and French.

Book your stay at Hotel Matabi Toulouse Gare by HappyCulture for a seamless blend of convenience, comfort, and exceptional service.

Important information:

Please note that children under 8 years old can enjoy breakfast for free.

Please note the property does not accept prepaid credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 5020 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.1
C
Claudia solo_traveller de
7
Paradiesbetten in Bahnhofsnähe.
Pros:

Super gute und bequeme Betten. Schlafen wie im Paradies und zum ruhigen Innenhof hin von außen sehr ruhig. Sehr freundliches und bemühtes Personal. Sehr gut, dass man gefragt wurde, ob man Zimmerreinigung möchte - muss für zwei Nächte ja nicht wirklich sein.

Cons:

Die Menschen in den Nachbarzimmern hörte man leider schon. Die viele Kabelage von Lampen etc. macht keinen guten Eindruck und deshalb wirkt das Foto vom Zimmer schöner als es in echt war.

2026-03-14 via Nuitee
S
Samire solo_traveller ma
6
Pros:

l'emplacement

Cons:

la propreté

2026-03-14 via Nuitee
C
Christelle GG solo_traveller fr
10
Pros:

Chambre spacieuse et agréable. Literie tres confortable

2026-03-14 via Nuitee
R
Raphaël solo_traveller fr
8
Bon point de chute après trajet en train
Pros:

Hôtel calme à proximité immédiate de la gare.
Confortable et bon petit déjeuner.

2026-03-14 via Nuitee
L
Louise couple fr
7
2026-03-14 via Nuitee
V
Victoria solo_traveller fr
10
Pros:

Personnel adorable (Abderahmane) qui a tout fait pour m’aider sur à un problème sur ma réservation

2026-03-13 via Nuitee
J
Juan couple cl
8
Suficiente para pasar unos días.
Pros:

Ubicación y desayuno

Cons:

Entrada al hotel. Buena atención y predisposición de Helena y Joao

2026-03-13 via Nuitee
B
Brahim couple fr
8
2026-03-13 via Nuitee
S
Stephanie solo_traveller fr
9
Pratique et accueillant
Pros:

Emplacement et accueil

2026-03-13 via Nuitee
E
Emeraude couple fr
7
2026-03-13 via Nuitee
C
Charlotte solo_traveller de
5
2026-03-12 via Nuitee
P
Peter couple gb
7
2026-03-12 via Nuitee
N
Noelle couple fr
9
2026-03-12 via Nuitee
T
Thor solo_traveller fr
1
Mauvais accueil et intimidation à l'accueil de cet hôtel
Pros:

Rien, la directrice de l'hôtel et le réceptionniste m'ont menacé et je me suis sentie en danger à l'accueil de cet hôtel. C'était horrible

Cons:

Le fair d'être menacé pat le réceptionniste qui m'a reçu lundi 9 mars au moment des formalités d'arrivée.
La responsable m'a pros de haut et n'a pas repris son employé lorsqu'il m'a physiquement menacé. J'ai failli appelé la police car je me suis sentie en danger.

2026-03-11 via Nuitee
V
VASSEUR solo_traveller fr
8
Endroit bien placé et agréable
Pros:

L’hôtel qui est juste en face de la gare. Le personnel accueillant.

2026-03-11 via Nuitee
P
P.S.S.J.A solo_traveller fr
9
2026-03-11 via Nuitee
E
Elodie family_with_children fr
8
2026-03-11 via Nuitee
A
Audrey solo_traveller fr
10
2026-03-10 via Nuitee
S
sabrina solo_traveller fr
10
Top
Pros:

Merci à Aberahmane pour sa gentillesse....

2026-03-10 via Nuitee
Y
Yohny Harold couple es
8
Comodidad
Pros:

Esta bien ubicado si tienes que ir en tren o metro.
Cómodo y muy limpio.

Cons:

Estaba todo muy bien.

2026-03-09 via Nuitee