Matabi Hotel Toulouse Gare by HappyCulture

Hotels
HappyCulture
8.3 (5487 reviews)
13 Boulevard Bonrepos , Toulouse , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room size discrepancies

Categories

Cleanliness
7.63
There were mentions of uncleaned rooms and issues with the bathroom.
Service
9.1
The staff was frequently praised for being very friendly and helpful.
Location
9.14
Many reviews highlight the perfect location near the station and city center.
Room Quality
7.09
Some rooms were described as small or not resembling photos.
Amenities
8.62
Free coffee and water in the lobby were appreciated.
Value for Money
8.58
Overall cost benefits were viewed positively, considering service and location.
Food and Beverage
8.13
Breakfast had good options but sometimes ran out early.
Overall Experience
8.1
General satisfaction with the stay, with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:15

Property Description

Convenient Location: Situated in Toulouse, Hotel Matabi Toulouse Gare by HappyCulture is just 5.5 km from Toulouse Stadium, with easy access to popular metro stations and the airport.

Comfortable Accommodation: The air-conditioned rooms feature modern amenities such as flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Exceptional Service: Enjoy a buffet or continental breakfast daily, with the convenience of room service and a multilingual 24-hour front desk staff ready to assist in Arabic, English, Spanish, and French.

Book your stay at Hotel Matabi Toulouse Gare by HappyCulture for a seamless blend of convenience, comfort, and exceptional service.

Important information:

Please note that children under 8 years old can enjoy breakfast for free.

Please note the property does not accept prepaid credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 5487 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.1
Y
Yuko couple jp
8
2026-06-27 via Nuitee
J
Jessica solo_traveller cl
7
Buena ubicación
Pros:

La ubicación para conexión con el tren es excelente. Está frente a la estación.

Cons:

El colchón olía super mal, tuve que cambiarlo yo misma por el de otra cama que no estaba usando nadie.
La tarjeta se me bloqueaba a cada rato

2026-06-27 via Nuitee
C
Carlos solo_traveller it
7
2026-06-26 via Nuitee
R
Romeo Roberto solo_traveller cl
9
Pros:

La ubicación muy buena, frente a la gare rutiere (Matabiau).

Cons:

Desayuno poco variado

2026-06-26 via Nuitee
A
Alessia solo_traveller it
10
2026-06-25 via Nuitee
J
julio couple ar
4
Para el olvido
Pros:

Nada

Cons:

En obra sucio habitaciones sin mantenimiento etc

2026-06-25 via Nuitee
A
Anıl couple tr
3
Cons:

There was an ongoing construction work all over the hotel, we were not informed about it beforehand. When we come to the room at midnight we were shocked to see that our door lock was ripped apart. We could not enter to the room with the room card, there was no notice, anything. Then the desk said they could not enter the room for cleaning so they did that, and gave me a normal door key. Of course the lock might be broken and they could not fix but the shock was awful, they should have put notice.

2026-06-24 via Nuitee
R
Rosalyn couple gb
8
Short stay in a convenient location
Pros:

Great location - opposite rail station
Clean - good design - friendly staff
Central courtyard - great for watching the large numbers of swifts

Cons:

Lift was small and clunky
Hotel was under reconstruction

2026-06-24 via Nuitee
J
Jim couple gb
8
Comfortable and convenient overnight stay
Pros:

Location is perfect.
Air conditioning works! Good informal breakfast. Easy check-in

Cons:

Upheaval for improvements in progress

2026-06-24 via Nuitee
B
BERNARDO couple fr
8
Je reviendrai
Pros:

Propreté, confort et amabilité

2026-06-23 via Nuitee
S
svetoslav solo_traveller se
7
Trevligt ställe med trevlig personal
Pros:

Nära stationen!

Cons:

Mycket trevlig och hjälpsam personal i receptionen! Bra tipps om äkta restauranger där få turister går alltså genuina restauranger!

2026-06-23 via Nuitee
A
anna solo_traveller it
8
2026-06-22 via Nuitee
C
Coleen solo_traveller fr
9
Pros:

La proximité de la gare, le personnelle très professionnel et à l’écoute

Cons:

Les murs ne sont pas épais donc chaque bruits dans les couloirs ont l’entend dans la chambre

2026-06-22 via Nuitee
G
Georges extended_group fr
9
2026-06-22 via Nuitee
M
Marcos extended_group es
8
Muy bien calidad / precio
Pros:

La ubicación es perfecta para ir andando a los puntos turísticos de Toulouse. Además, está al lado de la estación lo cual nos vino muy bien para ir a Carcasona temprado uno de los días.

2026-06-22 via Nuitee
D
Deborah family_with_children gb
10
Très satisfaits de notre séjour
Pros:

Déjà le personnel de l'hôtel est vraiment sympathique et serviable, j'ai eu à faire à 3 réceptionnistes différents et chacun était très gentil et professionnel. Il y a une fontaine d'eau plate et pétillante à disposition et même une machine à café à la réception, très sympa de pouvoir prendre son petit café avant de partir en vadrouille. La chambre (nous avions une chambre familiale pour 3) était spacieuse et bien agencée, et propre. L'emplacement est très pratique car juste en face de la gare, et en 10-15 minutes à pieds vous êtes au centre ville. Nous reviendrons avec plaisir si l'occasion se présente !

Cons:

Rien de très contraignant pour être honnête. J'avais un peu peur car j'avais lu que le quartier pouvait être un peu dangereux le soir mais finalement on s'est surtout promenés la journée et aucun problème (mais nous ne sommes pas sortis tard le soir donc peut-être que les commentaires sur Internet faisaient référence à l'ambiance du soir). En tout cas c'était mieux que ce à quoi je m'attendais !

2026-06-22 via Nuitee
D
Dazaud solo_traveller fr
10
2026-06-21 via Nuitee
T
thierry solo_traveller be
9
2026-06-21 via Nuitee
S
Stéphanie solo_traveller fr
8
Pros:

Deuxième séjour à l'hôtel, toujours satisfaite des prestations. Emplacement parfait. Personnel très agréable et professionnel. Accueil de nuit à 23h45. Service de bagagerie parfait pour passer la journée à Toulouse et reprendre le train en fin de journée. Je reviendrai.

Cons:

J'ai dû arrêter la climatisation qui faisait du bruit et le sèche-cheveux ne fonctionnait pas.

2026-06-20 via Nuitee
K
khadija solo_traveller ma
7
Pros:

L'emplacement c'est tooooop

2026-06-20 via Nuitee