Microtel Inn Suite by Wyndham BWI Airport

Rude workers

I booked 3 rooms for 10/25-10/29 (4 nights) because we were in town for a wedding where my fiancé and father in law were in wedding. Walking in I should’ve known it was going to be a terrible experience!! When we checked into our rooms, I found that we had pubic hairs woven into our “Clean” towels. There were Roaches & Roach droppings in, around and under the microwave & refrigerator as well as the hallway and the bathroom. There were human Urination and feces stains on the carpet. Feces on the wall and the toilet that had dried!
The “free breakfast” that was advertised was a nook in the hallway by the exit door where the addicts who STAY IN THE HOTEL hang out, & was an old dirty toaster & napkins.
There were drug addicts standing/folded over, next to the side entrances. Drug deals happening in the parking lot IN FRONT of the hotel!!! The “Free Shuttle Service” was a guy that worked there driving his personal mini van to pick us up. Which was creepy, to say the least!

And to top it off, it wrecked of Smoke!! Cigarette smoke, Weed smoke, and Drug smoke!

We were there for about 2 hours, only because I had to be on the phone with Hotels.com about the situation, and trying to find 3 replacement rooms at a different hotel for us to stay! And they still charged us for a full night’s stay for the 3 rooms we booked, one of the 3 rooms hadn’t even checked in yet! This place is Deplorable, Filth ridden, a Disgusting environment and a Safety & Health hazard! It should be shut down!!

Excellent hotel.

Excellent.

Wonderful stay, great service.

NA

Excellent service

Don't stay!

The stay was super comfortable and pleasant.

Wanted better breakfast.
Had a knock on door at 12:30am staff had wrong room.
Red light on phone at 4:00am no reason.

Vending machines would be a huge plus here! As someone who doesn't always want to order DoorDash or leave the hotel, it would be great to have more options besides soda. Plus, room service isn't available all night, so it would be a lifesaver for late-night cravings.

Towels are dirty and so is the carpet, covered in stains. Not worth $180 we spent. $10 more and I can stay at the height across the street we found after. Plus the shower is a rubix cube to turn on

Horrible. Noise all night, something diggin outside window.

Nothing unique

The sheets had stains on them the tub have mold and stuff around it carpets dirty. That was my first and last stay

I’ve stayed at other Microtel Inn & Suites by Wyndham; and this recent experience at thus particular hotel was by far THE WORST!!!

I can’t believe the deplorable conditions of the hotel. Our room was awful. The bathroom sink was all cracked up; and it looked like someone had taken superglue to try and fix it. The tub was so nasty & dirty looking that we were afraid to shower! The walls were dirty; and there was no soap in the lobby restroom….just a terrible place to lay your head!!!! I will NEVER book here again; nor recommend this place!!!

You can't expect a 5 star for a cheap hotel like this. It's below average in many ways, but it's cheap. It's clean enough, the room was large, AC worked. BUT... some lights were burned out, the WiFi is unusable, the shower water was very hot and blistering (i.e., could not get normal temp water but at least it was hot and not cold), the fitness room was "closed for a few days for maintenance" (I was there a few days, never open, looks just to be a storage room), breakfast in a box was iffy. Fine if you just need a place to sleep for a night.

I paid for a suite and they gave me a terrible room with no security and in the morning they knock very loudly to get out of the room. Terrible experience.