Tru By Hilton Winchester, Va

Hotels
•
Tru by Hilton
8.9 (586 reviews)
118 Mercedes Court , Winchester , US
+1 540-545-8100

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Great service and friendly staff
Convenient location and amenities
Cons:
Issues with cleanliness in specific areas
Inconsistent room comfort levels

Categories

Cleanliness
8.36
Mixed feedback about cleanliness, particularly concerns about pool area and breakfast area.
Service
9.33
Exceptional customer service expressed in multiple reviews.
Location
9.27
Convenient location praised in several reviews.
Room Quality
8.82
Generally good room quality, though some concerns about comfort and noise.
Amenities
8.75
Decent amenities with specific mentions of breakfast and common areas being good.
Value for Money
8.81
Perceived value is good, but some pricing feedback on pet fees.
Food and Beverage
8.66
Good breakfast options, though a few wanted extended hours.
Overall Experience
9.23
Overall positive experience highlighted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:25

Property Description

Modern Accommodations
Tru By Hilton Winchester, Va offers contemporary rooms with free WiFi and air conditioning, ensuring a comfortable stay for guests.

Convenient Location
Situated within proximity to popular attractions like Alamo Drafthouse Cinema and Cedar Creek, this non-smoking hotel provides easy access to key destinations.

24-Hour Service
With a 24-hour front desk, guests can enjoy round-the-clock assistance during their stay at Tru By Hilton Winchester, Va.

Book your stay at Tru By Hilton Winchester, Va for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 586 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.27
Room Quality: 8.82
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
S
Scott • solo_traveller • us
9
Was comfortable and clean.
Pros:

Helpful staff. When I extended my stay.

Cons:

Staff needs to be more aware of what's happening. Had to wait a few times for person running desk to look up from their phone.

2026-10-31 • via Nuitee
F
Franklin • family_with_children • us
10
2026-10-30 • via Nuitee
B
Bill • couple • us
9
Was very comfortable
Pros:

The hotel was really nice. All the people working there were extremely nice.
Our breakfast was delicious 😋. . In all it was very nice 💯

Cons:

Nothing I can think of.

2026-10-30 • via Nuitee
J
James • solo_traveller • us
10
It was wonderful.
Pros:

Clean and quiet

Cons:

Nothing

2026-10-30 • via Nuitee
K
Kristine • couple • us
8
2026-10-29 • via Nuitee
C
Christine • couple • ca
9
Au dessus de nos attentes pour le prix
Pros:

Petit déjeuner bon choix de tout

2026-10-29 • via Nuitee
J
Jill • family_with_children • us
10
Pros:

Very Clean with a great friendly staff. Excellent breakfast. Great location

2026-10-29 • via Nuitee
P
Phil • couple • us
8
Good value for the money
2026-10-27 • via Nuitee
D
Dan • couple • us
10
Good stay in Winchester.
Pros:

Very nice breakfast, convenient parking, and helpful receptionist.

2026-10-20 • via Nuitee
C
Crystal • couple • us
6
Pros:

Very clean

Cons:

Very noisy, bed was very hard.

2026-10-20 • via Nuitee
C
Chad • solo_traveller • us
10
2026-10-20 • via Nuitee
R
Robert • family_with_children • de
8
2026-10-20 • via Nuitee
J
Jill • family_with_children • us
8
Pros:

Friendly staff

2026-10-19 • via Nuitee
K
Kevin • couple • us
10
2026-10-18 • via Nuitee
E
Elizabeth • family_with_children • us
4
Not worth the price
Pros:

The smell in the hotel was awful, the shower wasn’t clean and the room wasnt up to the price par

Cons:

See above

2026-10-08 • via Nuitee
J
Jerry • solo_traveller • us
10
2026-09-18 • via Nuitee
J
Jerry • family_with_children • us
10
2026-09-17 • via Nuitee
B
Bryan • couple • us
9
2026-09-16 • via Nuitee
W
Whitmer • solo_traveller • us
3
Pros:

Breakfast was ok.

Cons:

My room did not get cleaned for my entire stay and I had to ask for toilet paper and towels. I was there for 4 days.

2026-09-14 • via Nuitee
F
Ferne • extended_group • us
10
Comfortable rest between two hiking destinations
Pros:

Breakfast was average. I’m not a picky eater. Eggs were ok, sausage ok. Hard to keep buffer warm enough. Went to breakfast @ 8:15. It may have been hotter if we had arrived before 0800.

The location and all the seating options were excellent. Used the pool after arrival and found the ice dispenser & water fill system excellent for refilling drinking bottles.

Bed was very comfortable, sheets were smooth and soft. Really like LVT flooring . So much nicer than icky carpet. Must be so much easier to keep clean, especially if a pet comes on vacation.

Cons:

I don’t really have anything to complain about. The price was excellent for our needs ( clean sheets, comfortable bed, lots of towels( brought my own beach towel for pool) and nice gathering areas in the main area.
Easy in/out for Highway. Very clean environment.

2026-09-10 • via Nuitee