Tru By Hilton Winchester, Va

Hotels
•
Tru by Hilton
8.9 (562 reviews)
118 Mercedes Court , Winchester , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great service and friendly staff
Convenient location and amenities
Cons:
Issues with cleanliness in specific areas
Inconsistent room comfort levels

Categories

Cleanliness
8.36
Mixed feedback about cleanliness, particularly concerns about pool area and breakfast area.
Service
9.33
Exceptional customer service expressed in multiple reviews.
Location
9.27
Convenient location praised in several reviews.
Room Quality
8.82
Generally good room quality, though some concerns about comfort and noise.
Amenities
8.75
Decent amenities with specific mentions of breakfast and common areas being good.
Value for Money
8.81
Perceived value is good, but some pricing feedback on pet fees.
Food and Beverage
8.66
Good breakfast options, though a few wanted extended hours.
Overall Experience
9.23
Overall positive experience highlighted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:25

Property Description

Modern Accommodations
Tru By Hilton Winchester, Va offers contemporary rooms with free WiFi and air conditioning, ensuring a comfortable stay for guests.

Convenient Location
Situated within proximity to popular attractions like Alamo Drafthouse Cinema and Cedar Creek, this non-smoking hotel provides easy access to key destinations.

24-Hour Service
With a 24-hour front desk, guests can enjoy round-the-clock assistance during their stay at Tru By Hilton Winchester, Va.

Book your stay at Tru By Hilton Winchester, Va for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 562 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.27
Room Quality: 8.82
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
G
Gerard • family_with_children • us
9
2026-04-04 • via Nuitee
T
toni • couple • us
10
2026-04-04 • via Nuitee
J
Jessica • extended_group • us
10
Pros:

Very nice hotel

Cons:

Nothing

2026-04-04 • via Nuitee
J
Jessica • solo_traveller • us
10
Very clean and staff was very friendly
Pros:

Very clean and staff was very friendly

2026-04-04 • via Nuitee
L
Lois • couple • us
9
2026-04-03 • via Nuitee
J
John • couple • us
8
Good for the money.
Pros:

Clean and comfortable. Good access to I-81.

Cons:

Breakfast was ok, not great.

2026-04-02 • via Nuitee
A
Alfred • solo_traveller • us
7
2026-03-30 • via Nuitee
A
Ashleigh • family_with_children • us
10
Pros:

Clean, great breakfast, and sweet staff.

Cons:

The rooms are kinda small but not bad for the pricing and for short stays.

2026-03-26 • via Nuitee
J
Jessica • family_with_children • us
9
Pros:

It was very modern and neat looking

Cons:

N/a

2026-03-22 • via Nuitee
D
David • family_with_children • us
9
2026-03-22 • via Nuitee
J
Jill • couple • us
8
Definitely going back
Pros:

Super clean room and nice staff

Cons:

The water pressure in the shower was horrible but that's my only complaint

2026-03-19 • via Nuitee
K
Kelly-Ann • family_with_children • us
10
2026-03-18 • via Nuitee
D
Daniel Kelly • couple • us
10
2026-03-17 • via Nuitee
E
Eric • family_with_children • us
10
2026-02-13 • via Nuitee
W
Whit • couple • us
9
Came for one night. Very accommodating and friendly
Pros:

Clean and friendly

Cons:

Nothing

2026-02-12 • via Nuitee
D
David • couple • us
9
2026-02-08 • via Nuitee
R
Richard • family_with_children • us
10
Pros:

All around great place to stay

2026-01-27 • via Nuitee
J
Jeremy • family_with_children • us
10
Pros:

Exceptional customer service. Truly top notch from top to bottom!

2026-01-20 • via Nuitee
M
Marybeth • extended_group • us
10
It was a great place to stay for my son's wedding at Vesuvius Vineyards.
Pros:

Room was nice and clean. Front desk staff were pleasant and helpful. It was a quiet facility. Parking was convenient. Breakfast was good with many options. Close to fast food and restaurants.

Cons:

No complaints.

2026-01-20 • via Nuitee
M
Marci • couple • us
10
2026-01-19 • via Nuitee