Tru By Hilton Winchester, Va

Hotels
•
Tru by Hilton
8.9 (586 reviews)
118 Mercedes Court , Winchester , us
+1 540-545-8100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Great service and friendly staff
Convenient location and amenities
Cons:
Issues with cleanliness in specific areas
Inconsistent room comfort levels

Categories

Cleanliness
8.36
Mixed feedback about cleanliness, particularly concerns about pool area and breakfast area.
Service
9.33
Exceptional customer service expressed in multiple reviews.
Location
9.27
Convenient location praised in several reviews.
Room Quality
8.82
Generally good room quality, though some concerns about comfort and noise.
Amenities
8.75
Decent amenities with specific mentions of breakfast and common areas being good.
Value for Money
8.81
Perceived value is good, but some pricing feedback on pet fees.
Food and Beverage
8.66
Good breakfast options, though a few wanted extended hours.
Overall Experience
9.23
Overall positive experience highlighted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:25

Property Description

Modern Accommodations
Tru By Hilton Winchester, Va offers contemporary rooms with free WiFi and air conditioning, ensuring a comfortable stay for guests.

Convenient Location
Situated within proximity to popular attractions like Alamo Drafthouse Cinema and Cedar Creek, this non-smoking hotel provides easy access to key destinations.

24-Hour Service
With a 24-hour front desk, guests can enjoy round-the-clock assistance during their stay at Tru By Hilton Winchester, Va.

Book your stay at Tru By Hilton Winchester, Va for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 586 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.27
Room Quality: 8.82
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
P
Perry • solo_traveller • us
10
Pros:

Clean and Safe!

2026-08-10 • via Nuitee
L
Luzann • solo_traveller • us
10
2026-08-06 • via Nuitee
R
rob • solo_traveller • us
7
2026-08-06 • via Nuitee
M
Michael • family_with_children • us
8
2026-08-04 • via Nuitee
E
Elodie • family_with_children • ca
9
Bien
Pros:

Proche autoroute pour faire une pause entre trajet

Cons:

La borne pour recharge électrique ne fonctionnait pas, on nous a dit que c’était gratuit mais finalement non

2026-08-02 • via Nuitee
R
Ray • couple • us
8
Good-would stay again
Pros:

Clean,simple,good space in common areas.Marlin at frt desk was terrific-soo helpful-excellent service. Loved the bathroom -easy access to shower

Cons:

Especially did not like linens on the beds
Pillow smelled of sweat

2026-07-22 • via Nuitee
H
Hurd • solo_traveller • us
10
2026-07-13 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-07-08 • via Nuitee
N
Niel • solo_traveller • us
6
Adequate accommodations but would not be my first choice in the future
Pros:

Up to date and relatively clean

Cons:

Pillows too mushy and no bar soap. I do not like liquid soap

2026-07-08 • via Nuitee
L
Lori • couple • us
10
Perfect stay for one night in Winchester!
Pros:

Breakfast was good. Location is perfect, right off the highway. It is the perfect place for the half way point when traveling from the Carolina's to New York.

Cons:

nothing

2026-07-06 • via Nuitee
J
judith • couple • us
9
Excellent, clean, kind service, comfortable place and great ice machine!
Pros:

The fellow at the front desk - Marlin - was terrific. So helpful, so kind, so understanding. He was so nice about our dog who was allowed to stay but the reservation had not confirmed it but it was no problem. I really liked this hotel and Dawn was another kind person the next morning. Great place!

2026-07-06 • via Nuitee
D
Donovan • solo_traveller • us
10
Pros:

The staff were friendly and accommodating.

2026-06-29 • via Nuitee
J
Janice • family_with_children • us
9
2026-06-23 • via Nuitee
P
Paula • couple • us
10
2026-06-21 • via Nuitee
R
Roger • extended_group • us
10
2026-06-15 • via Nuitee
N
Nicole • couple • us
10
2026-06-13 • via Nuitee
D
Damien • couple • us
10
2026-06-12 • via Nuitee
P
puvanat • couple • us
4
Pros:

Ok

Cons:

Toilet clocked

2026-06-04 • via Nuitee
H
Heidi • couple • us
9
2026-05-24 • via Nuitee
S
statile • solo_traveller • us
10
2026-05-22 • via Nuitee