Four Points Flex by Sheraton Nottingham

Hotels
•
Four Points Express
8 (6015 reviews)
1 Rutland Street , Nottingham , gb
+44 115 941 1114

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Clean rooms
Cons:
Cleanliness issues
Outdated decor
Tight parking
Noisy corridors

Categories

Cleanliness
6.58
Some reviews noted the presence of mould and dusty areas.
Service
9.05
Staff described as friendly and helpful in multiple reviews.
Location
9.09
Several reviews praised the excellent location near attractions.
Room Quality
7.54
Rooms generally good but some mention of outdated decor.
Amenities
7.07
Mixed reviews about amenities, including parking and gym equipment.
Value for Money
8.03
The pricing was often mentioned as fair for the services received.
Food and Beverage
8.58
Breakfast was frequently noted as excellent.
Overall Experience
8.05
General satisfaction despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:50

Property Description

Prime Location

Located just steps away from Nottingham city centre and Nottingham Castle, St James Hotel; BW Premier Collection offers convenience and easy access to the city's main attractions. With the train station a short walk away and the M1 Motorway within a 15-minute drive, exploring the area couldn't be easier.

Elegant Accommodation

The hotel boasts spacious rooms equipped with satellite TV and tea/coffee making facilities, ensuring a comfortable stay for guests. The marble entrance sets the tone for a luxurious experience, while the bar and lounge provide perfect spots to unwind after a day of sightseeing.

Nearby Attractions

Immerse yourself in Nottingham's rich history with attractions like the Caves, Galleries of Justice, and the Lace Market just a stone's throw away. For a taste of tradition, Ye Olde Trip To Jerusalem, England's oldest pub, is a short 5-minute walk from the hotel.

To experience luxury and convenience in the heart of Nottingham, book your stay at St James Hotel; BW Premier Collection today.

Important information:

A pre authorization with either a credit or debit card will be required upon check-in at the hotel.

For last minute bookings without card details, guests are required to provide card details on check-in to guarantee their reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EMA

Location

Guest Reviews

8
Based on 6015 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
N
Nils • family_with_children • de
9
Pros:

Super Lage, nah am Zentrum von Nottingham und dem Castle. Alles Fussläufig zu erreichen. Parkhaus gleich nebenan mit akzeptablen Kosten. Zimmer war großzügig und sauber.

Cons:

Frühstücksbuffet war überschaubar und hätte mehr Auswahl bieten können.

2026-08-08 • via Nuitee
P
Paul • couple • gb
9
2026-08-07 • via Nuitee
L
Linda • couple • us
5
Can now tally points for Marriott/Sheraton but certainly no old historic feel to the hotel.
Pros:

Location

Cons:

Was booked when the hotel was St James. Got a Sheraton in remodeling stages. Elevator stripped to metal siding. Got to watch how marble countertops are installed at reception desk. Hard to get to room safe or sit on toilet.

2026-08-07 • via Nuitee
V
Viviana • solo_traveller • nl
7
2026-08-07 • via Nuitee
C
Cheryll • solo_traveller • gb
10
Pros:

The hotel has recently had a refurb. It was very modern and clean. Both the room and bathroom were very spacious. Even a fan was provided to help with the hot temperatures we've recently had. The staff were very friendly and helpful. It was very good value for money and the location is superb and very central with an NCP carpark right at the side of it.

Cons:

I honestly can't think of anything.

2026-08-07 • via Nuitee
C
Chloe • couple • gb
5
Pros:

The staff were polite, great location and clean rooms

Cons:

Booked the st james hotel by the time of the stay it had changed names. Under renovation when we arrived so barely any atmosphere. The rooms looked different to what I had booked because of the renovations and the tv wasn't working. I put on the booking that it was for a birthday visit and asked if they could do anything special. Maybe a room with an ok view. Nothing extra was done and we had a room with the view of multi story parking.

2026-08-06 • via Nuitee
B
Beverley • solo_traveller • gb
6
Pros:

Fresh decoration as the hotel was tired.

Cons:

1.Miserable staff on reception
2.Small room when I have mobility issues I had no room to get around the bed
3.The constant observation when eating breakfast
4.Not been pre..warned that all the facilities were not available due to the ongoing refurbishment
5.Told by the receptionist on checking out that I owed money when it was paid in full previously which was extremely embarrassing.

I have complained to the hotel but have had no response

2026-08-05 • via Nuitee
D
David • couple • gb
8
2026-08-04 • via Nuitee
N
Nicola • solo_traveller • gb
8
2026-08-03 • via Nuitee
A
adrian • couple • gb
7
Promising start, awful breakfast.
Pros:

Formerly ST James hotel, when I booked it ! This hotel is in the early days of a substantial refit, and it is already much brighter as you enter, and a far more pleasant environment to have breakfast in. The Wi Fi is good, the beds are very comfortable, and the rooms are clean.
The lady that checked us in was warm and friendly, but next to her sat an ice maiden, who never looked up, said a word, or acknowledged a lady waiting behind us to check in. Very poor at reception.

Cons:

There is no bar at present, and the breakfast offering is very disappointing. No fresh coffee, just a hot tap and some sachets of Nescafé , so no corner left uncut there, very thin toast, which passes through the toaster 3 times before it stops being bread, and no option of fried eggs on the buffet, just watery scrambled something,and soggy hash browns, although the bacon was good and the mushrooms too. The room is far better than it was though.

2026-08-03 • via Nuitee
V
Vittoria • solo_traveller • it
8
Pros:

La posixione,pulizia,cortesis

2026-08-03 • via Nuitee
T
Tim Astwood • couple • gb
8
2026-08-03 • via Nuitee
S
Simon • solo_traveller • gb
9
2026-08-03 • via Nuitee
S
Suzanne • extended_group • gb
7
Great location and would suggest more comfortable when the outside temperature is cooler
Pros:

Location and cost

Cons:

No aircon or complimentary water just a fan to circulate the hot air. Also in the middle of a major refurb

2026-08-03 • via Nuitee
C
Christine • couple • gb
6
2026-08-03 • via Nuitee
M
Maria • couple • ch
4
Pros:

Good location

Cons:

Small room, toilet was not working properly,. Rooms could be cleaner.

2026-08-02 • via Nuitee
M
Melanie • couple • gb
8
Very comfortable, pleasant staff, ideal location for the castle.
Pros:

Great location, hotel looking great after recent refurbishment, very comfortable.

Cons:

Didn’t know about the very recent name change so wasn’t sure we were at the right place. Some work still to be completed.

2026-08-02 • via Nuitee
P
Paul • solo_traveller • gb
5
It'll be better soon...
Pros:

Location is great just by the castle - by the hotel was undergoing renovation which meant facilities were limited (next to none, including kitcjen) and it was a pretty dusty and unimpressive experience.

Cons:

The hotel was a partial buillding site.The unexpected hotel renovations (they had notified us that kitchen would be unavailable, not that the whole floorrs would be undergoing extensive rennovation or we'd never have stayed) was very unwelcome.

The lifts were messy (I assume they had removed the mirrored walls to avoid breaking glass during reception). The room was very long, but very narrow - so the large room area advertised was a bit meaningless. The staff had forgotten to stock the shower products on our first day.

A very unimpressive stay. That said, i recognise it was down to timing, when the work is complete and they have redone the hotel, i think they'll turn it into something very special. All the best on the changes...

2026-08-02 • via Nuitee
R
Ryan • solo_traveller • gb
6
Pros:

Near the town centre, English breakfast was ok.

Cons:

Breakfast opens at 7.30am.

2026-08-02 • via Nuitee
P
Paula • couple • gb
6
Difficult to make a fair judgement when half renovated, but I would have like to have been informed to have the option f
Pros:

Great location, rooms comfortable and a good variety of breakfast.
Lovely greeting from the reception staff

Cons:

The property was undergoing a major refurbishment that we were not informed on pre our stay.
We booked as st James hotel, to find it was four points flex on arrival.
It was disappointing to not have the facilities of a bar and restaurant after traveling 18hrs, we were looking forward to dinner on arrival.
The elevators were half finished which I had to question with reception if they were safe to use.
The rooms were finishedish but comfortable and clean.

2026-08-02 • via Nuitee