Hotel Don Luis Puerto Montt

Hotels
8.5 (4372 reviews)
Quillota, 146 Esquina Urmeneta , Puerto Montt , cl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfy beds
Cons:
Issues with cleanliness
Parking complications
Small rooms

Categories

Cleanliness
7.83
Some mentions of cleanliness issues, such as 'Etwas siffig und heruntergekommen' and 'Falto organización del personal.'
Service
9.3
Many positive mentions of staff service and assistance, such as 'Excelente atencion' and 'Personal muy amable y bien predispuesto'.
Location
9.34
Repeatedly noted as 'excelente' and 'Muy buena ubicación', highlighting its convenience.
Room Quality
8.29
Mixed reviews with mentions of small room sizes but generally satisfactory quality.
Amenities
7.32
Some concerns regarding amenities like parking and air conditioning, as noted in 'Estacionamiento a 3 cuadras del hotel'.
Value for Money
8.78
Determined to be reasonable as indicated by the consistent satisfaction with the price.
Food and Beverage
8.33
Positive comments on breakfast with some critique on organization and variety.
Overall Experience
8.8
Overall a positive experience with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:11

Property Description

Luxurious Accommodation
Hotel Don Luis Puerto Montt, a 4-star gem near the main square, offers beautifully decorated rooms with cable TV and room service. Guests can choose between rooms with convenient amenities or suites with stunning views of Reloncavi Sound.

Relaxation and Dining
Unwind in the sauna or work up a sweat in the fitness room before indulging in regional dishes at Doña Elena restaurant. Sip on drinks at the on-site snack bar while enjoying the cozy ambiance.

Convenient Amenities
With an electronic lock, hair dryer, and safe in each room, guests can feel secure and comfortable. Stay connected with free WiFi and take advantage of the hotel's proximity to the airport, just 15 minutes away.

Book now to experience luxury and comfort at Hotel Don Luis Puerto Montt.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 4372 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
M
Marcelo • solo_traveller • cl
8
Excelente estadía familiar, muy cómodo y recomendable.
Pros:

Excelente atención y un ambiente muy acogedor. Lo mejor de todo fue la comodidad de las instalaciones; viajé con mi hijo y se sintió sumamente cómodo y a gusto durante toda la estadía, lo cual para mí es lo más importante. Las camas y el descanso, impecables.

Cons:

Todo estuvo perfecto / Nada en particular, la estancia cumplió totalmente las expectativas.

2026-07-11 • via Nuitee
J
Juan Diego • couple • ar
8
Muy buena ubicacion. Comodas y agradable las instalaciones. Reservacion y pago efectivos.
Pros:

la comodidad de las camas y la variedad del desayuno

Cons:

la variedad y el horario nocturno del restaurante. lo complejo del estacionamiento. por distancia y necesidad de reacomodar el vehiculo

2026-07-11 • via Nuitee
F
FLAVIO • solo_traveller • cl
10
Confortable
Pros:

Buena ubicación

Cons:

Solo considerar segundo estacionamiento a 2 cuadras, pero bajo perímetro cerrado y monitoreado con cámaras.

2026-07-10 • via Nuitee
S
Steve • extended_group • us
7
Good location close to the mall and ocean view was nice. Nice breakfast.
Pros:

Location

Cons:

Ok hotel. Older decor and smaller rooms. Poor lighting in the bathroom.

2026-07-09 • via Nuitee
Y
Yaritza Andrea • couple • cl
10
2026-07-09 • via Nuitee
O
Octavia • family_with_children • cl
8
Pros:

buen desayuno, ubicacion central, habitaciones limpias

Cons:

solo tienen 3 estacionamientos en el hotel y los demas estan a 3 cuadras

2026-07-08 • via Nuitee
E
ELENA • couple • cl
10
2026-07-08 • via Nuitee
M
Miriam • solo_traveller • cl
1
Pros:

Me cancelaron la reserva

2026-07-07 • via Nuitee
E
Emiliana • couple • ar
9
Pros:

El desayuno muy completo y rico. Las habitaciones cómodas y limpias. El personal muy amable.

Cons:

Si bien la zona en la que esta ubicado el hotel es excelente por quedar tan cerca de los centros comerciales, el ruido por la noche fue un poco molesto (música y gente)

2026-07-06 • via Nuitee
M
Marta • solo_traveller • ar
9
Pros:

Excelente ubicación, muy cómoda la cama. Abundante y variadisimo desayuno.

Cons:

Solo por decir algo. El baño ese un poco pequeño.

2026-07-06 • via Nuitee
E
Erick • couple • cl
10
Muy placentera
Pros:

Excelente atención de todo el personal y muy buen servicio

Cons:

Nada que objetar

2026-07-06 • via Nuitee
D
Diego • solo_traveller • cl
10
2026-07-06 • via Nuitee
M
Marta • couple • cl
8
Una buena experiencia
Pros:

Muy buen ubicación, impecable buen desayuno y el personal muy amable

Cons:

La distancia del estacionamiento con el hotel

2026-07-06 • via Nuitee
R
Rodrigo • couple • cl
10
Como en casa
Pros:

El desayuno excelente y el personal es demasiado amable

2026-07-03 • via Nuitee
R
RAÚL ERNESTO • solo_traveller • ar
10
Muy buena atención.
Pros:

Que el personal es muy agradable, todos.

Cons:

Que tiene dos cocheras, una (la mejor) está debajo del hotel; la otra está a dos cuadras, y es como que da cuerda inseguridad al ser solo un terreno cercado por alambre (aunque tiene cámaras de seguridad).
Cuando vuelva, voy a ir en moto 🏍 , pero me voy a asegurar tenga un lugar libre debajo del edificio.

2026-07-02 • via Nuitee
R
Ruth Alejandra • solo_traveller • cl
10
Excelente
Pros:

Siempre es un placer regresar a Hotel Don Luis, la atención, sus instalaciones, el desayuno y todo, como siempre exquisito

Cons:

No aplica

2026-07-02 • via Nuitee
E
EDMUNDO • couple • cl
10
Cknfitabke y placentero
Pros:

Todo

Cons:

Nada

2026-06-30 • via Nuitee
F
Francisco • solo_traveller • cl
10
ACOGEDORA
Pros:

ES UN BUEN HOTEL , LO USO SIEMPRE EN MIS VIAJES.

2026-06-29 • via Nuitee
F
Francisca • family_with_children • cl
10
Maravillosa
Pros:

Nos encantó la ubicación, la comodidad y por sobre todo el trato y amabilidad constante de todo el personal.

2026-06-29 • via Nuitee
J
Juan • couple • ar
7
Value for money and location if you have deep sleep
Pros:

Rooms are small but have been recently refurbished. Shower is nice and rooms are clean. Also location to go to the shops couldn't be better. Staff was friendly as well.

Cons:

Isolation from noise is poor. Room doors need to be renewed (you hear everything in the hallways) and as in other recent stays I had there, street noise on Saturday nights makes sleeping hard. There seems to be some bar or nightclub nearby, which is not the hotel's problem, but undoubtedly affects choosing to stay here. I also add that the parking spots in the same building are super-tight for a standard SUV.

2026-06-29 • via Nuitee