Hotel Don Luis Puerto Montt

Hotels
8.5 (3968 reviews)
Quillota, 146 Esquina Urmeneta , Puerto Montt , cl

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfy beds
Cons:
Issues with cleanliness
Parking complications
Small rooms

Categories

Cleanliness
7.83
Some mentions of cleanliness issues, such as 'Etwas siffig und heruntergekommen' and 'Falto organización del personal.'
Service
9.3
Many positive mentions of staff service and assistance, such as 'Excelente atencion' and 'Personal muy amable y bien predispuesto'.
Location
9.34
Repeatedly noted as 'excelente' and 'Muy buena ubicación', highlighting its convenience.
Room Quality
8.29
Mixed reviews with mentions of small room sizes but generally satisfactory quality.
Amenities
7.32
Some concerns regarding amenities like parking and air conditioning, as noted in 'Estacionamiento a 3 cuadras del hotel'.
Value for Money
8.78
Determined to be reasonable as indicated by the consistent satisfaction with the price.
Food and Beverage
8.33
Positive comments on breakfast with some critique on organization and variety.
Overall Experience
8.8
Overall a positive experience with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:11

Property Description

Luxurious Accommodation
Hotel Don Luis Puerto Montt, a 4-star gem near the main square, offers beautifully decorated rooms with cable TV and room service. Guests can choose between rooms with convenient amenities or suites with stunning views of Reloncavi Sound.

Relaxation and Dining
Unwind in the sauna or work up a sweat in the fitness room before indulging in regional dishes at Doña Elena restaurant. Sip on drinks at the on-site snack bar while enjoying the cozy ambiance.

Convenient Amenities
With an electronic lock, hair dryer, and safe in each room, guests can feel secure and comfortable. Stay connected with free WiFi and take advantage of the hotel's proximity to the airport, just 15 minutes away.

Book now to experience luxury and comfort at Hotel Don Luis Puerto Montt.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 3968 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
C
Carolina • family_with_children • cl
9
Acceso preferencial al todo, desayuno exquisito
Pros:

El tamaño de la cama ideal! El desayuno exquisito.

2026-03-14 • via Nuitee
L
Larrañaga • family_with_children • uy
8
2026-03-14 • via Nuitee
K
Katrin • couple • de
8
Kurzaufenthalt
Pros:

Freundliche Menschen an der Reception

großes Bett

Es war ein typisches Hotelzimmer, ein bisschen in die Jahre gekommen

2026-03-14 • via Nuitee
M
María José • couple • cl
8
2026-03-14 • via Nuitee
V
Víctor • family_with_children • es
10
2026-03-13 • via Nuitee
C
Catalina • solo_traveller • cl
10
2026-03-13 • via Nuitee
M
MARCO • extended_group • cl
6
Bien
Pros:

La ubicación

Cons:

Habitación muy pequeña, baño tapado, desayuno pobre, faltan tener variedad de productos y consrante reposición para la cantidad de gente alojada en hotel

2026-03-13 • via Nuitee
R
Rodriguez • family_with_children • ar
10
Pros:

Buena atención, muy amables.

2026-03-13 • via Nuitee
I
Isabel • couple • cl
10
2026-03-12 • via Nuitee
P
Paulina • couple • cl
8
2026-03-12 • via Nuitee
T
tamara • family_with_children • cl
8
BUENA EXPERIENCIA
Pros:

LA HABITACION MUY COMODA

Cons:

QUE EL DESAYUNO SE SIRVE MUY TARDE

2026-03-12 • via Nuitee
I
Indra • family_with_children • ar
9
2026-03-11 • via Nuitee
R
Rubén • family_with_children • cl
3
Pros:

Cama con colchon en mal estado

Cons:

Temperatura muy alta y colchon cama a la mitad hundido.

2026-03-11 • via Nuitee
L
Liliana • family_with_children • ar
9
Tienen q mejorar el desayuno
Pros:

La cama muy cómoda.

Cons:

El desayuno tenia poca variedad y lo poco q habia era de mala calidad

2026-03-10 • via Nuitee
M
María Javiera • solo_traveller • cl
8
Excelente lugar
Pros:

El desayuno delicioso y muy variado, justo lo que busco cuando viajo por trabajo. Excelente ubicación, atención del personal y comodidad. Es un hotel que cumple muy bien con lo que ofrece.

2026-03-10 • via Nuitee
L
LORENA • extended_group • cl
10
excelente, contenta con la elección
Pros:

Todo excelente, desayuno muy completo, buena atención y ubicación lo único es el estacionamiento que está a unas cuadras del hotel, pero todo un 7

2026-03-10 • via Nuitee
M
Marta • family_with_children • ar
9
Pros:

Todo super cómodo. La cama súper cómoda, la habitación también.
Muy buen desayuno, variado y abundante.

Cons:

Esta vez tuvimos suerte y nos tocó estacionamiento en el mismo edificio del hotel y no a dos cuadras.

2026-03-09 • via Nuitee
A
Ana Lucia • family_with_children • pe
10
Pros:

La ubicación y el servicio del personal, fueron muy amables.

Cons:

En la reserva decía que tenía servicio de transporte al aeropuerto, pero en realidad era solamente que te ayudaban a pedir un taxi.

2026-03-09 • via Nuitee
M
Marisol • solo_traveller • cl
7
2026-03-09 • via Nuitee
O
Osoriovillanueva • family_with_children • cl
6
Pros:

Amabilidad personal y desayuno

Cons:

Olor y humedad en ban̈o y habitacion

2026-03-09 • via Nuitee