Hotel Don Luis Puerto Montt

Hotels
8.5 (4135 reviews)
Quillota, 146 Esquina Urmeneta , Puerto Montt , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfy beds
Cons:
Issues with cleanliness
Parking complications
Small rooms

Categories

Cleanliness
7.83
Some mentions of cleanliness issues, such as 'Etwas siffig und heruntergekommen' and 'Falto organización del personal.'
Service
9.3
Many positive mentions of staff service and assistance, such as 'Excelente atencion' and 'Personal muy amable y bien predispuesto'.
Location
9.34
Repeatedly noted as 'excelente' and 'Muy buena ubicación', highlighting its convenience.
Room Quality
8.29
Mixed reviews with mentions of small room sizes but generally satisfactory quality.
Amenities
7.32
Some concerns regarding amenities like parking and air conditioning, as noted in 'Estacionamiento a 3 cuadras del hotel'.
Value for Money
8.78
Determined to be reasonable as indicated by the consistent satisfaction with the price.
Food and Beverage
8.33
Positive comments on breakfast with some critique on organization and variety.
Overall Experience
8.8
Overall a positive experience with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:11

Property Description

Luxurious Accommodation
Hotel Don Luis Puerto Montt, a 4-star gem near the main square, offers beautifully decorated rooms with cable TV and room service. Guests can choose between rooms with convenient amenities or suites with stunning views of Reloncavi Sound.

Relaxation and Dining
Unwind in the sauna or work up a sweat in the fitness room before indulging in regional dishes at Doña Elena restaurant. Sip on drinks at the on-site snack bar while enjoying the cozy ambiance.

Convenient Amenities
With an electronic lock, hair dryer, and safe in each room, guests can feel secure and comfortable. Stay connected with free WiFi and take advantage of the hotel's proximity to the airport, just 15 minutes away.

Book now to experience luxury and comfort at Hotel Don Luis Puerto Montt.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 4135 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
A
Alicia • family_with_children • ar
10
2026-04-04 • via Nuitee
J
Juan Pablo • extended_group • cl
10
2026-04-04 • via Nuitee
L
Lara • family_with_children • cl
8
Lugar ideal para visitar en familia
Pros:

La ubicación es excelente, muy central. La habitación era amplia, cómoda y muy limpio todo. El personal amable. Me ayudaron un montón con mi bebé de un año.

Cons:

El baño de la habitación no tenía extractor así que si te bañas toda la habitación se empañaba, lo mismo los olores.

2026-04-04 • via Nuitee
F
FRANCIS • solo_traveller • fr
8
2026-04-04 • via Nuitee
M
Monica Ines • family_with_children • ar
10
Muy bueno
Pros:

La ubicación

2026-04-03 • via Nuitee
C
Cristobal • family_with_children • se
8
2026-04-03 • via Nuitee
A
alejandro • family_with_children • ar
8
Buena ubicación, mala habitación
Pros:

La ubicación, bien cerca del shoping

Cons:

Me aloje en la habitación 307, no pude dormir hasta las 2 o 3 de la madrugada porque la habitación no esta para nada insonorizada, se escucha absolutamente toda la calle, una pena.

2026-04-02 • via Nuitee
L
Luis Adolfo • couple • ar
9
Pros:

ubicacion

Cons:

cochera en el edificio del hotel

2026-04-01 • via Nuitee
S
sandoval • solo_traveller • cl
8
tranquilidad
Pros:

la ubicación

Cons:

falta de aire acondicionado

2026-04-01 • via Nuitee
A
Aquiles • couple • cl
10
Lo pase excelente. El casino una maravilla y las personas de la recepción un 10
Pros:

Me gustó todo, me cambiaron de habitación y eso se agradece muchísimo.

Cons:

Creo que falta mayor luz en el baño

2026-03-30 • via Nuitee
A
aguilar aguilar • couple • cl
7
2026-03-30 • via Nuitee
N
Norma • couple • cl
10
2026-03-30 • via Nuitee
V
Venturini • couple • ar
9
Buena estadia preonal atento el unico detalle son los ruidos de la calle y de la noche
Pros:

El lugar céntrico y la habitación

Cons:

La habitación que nos toco da a la calle así que los ruidos de la calle se notaban mucho lo que impide dormir bien

2026-03-29 • via Nuitee
E
Eddie • solo_traveller • ar
8
Cons:

Ruido por la noche por locales bailables o pub en la misma cuadra

2026-03-29 • via Nuitee
O
Ojeda • family_with_children • cl
10
2026-03-29 • via Nuitee
J
Jean • solo_traveller • fr
9
Pros:

Qualité humaine de l’accueil. Bien situé en entre ville

2026-03-29 • via Nuitee
K
Karen • solo_traveller • be
8
Prima plek om Puerto Montt te verkennen
Pros:

- Prima kamer, proper, van alles voorzien maar ietwat gedateerd.
- Goede locatie om Puerto Montt te verkennen.

Cons:

- Eten in restaurant was matig van kwaliteit

2026-03-28 • via Nuitee
E
Estrella • couple • ar
9
2026-03-27 • via Nuitee
B
BuzGrip • couple • ar
8
Pros:

La cama es muy buena, grande y cómoda. Las almohadas son increíbles. El desayuno es correcto. El restaurant que se come muy bien.

Cons:

No tiene aire acondicionado. No podes aclimatar la habitación de ningún modo.

2026-03-27 • via Nuitee
C
Carlos • solo_traveller • cl
10
Comodidad
Pros:

El personal muy atentó amables y la habitación muy acogedora

Cons:

Muy pocos estacionamientos

2026-03-26 • via Nuitee