Hotel Don Luis Puerto Montt

Hotels
8.5 (4350 reviews)
Quillota, 146 Esquina Urmeneta , Puerto Montt , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfy beds
Cons:
Issues with cleanliness
Parking complications
Small rooms

Categories

Cleanliness
7.83
Some mentions of cleanliness issues, such as 'Etwas siffig und heruntergekommen' and 'Falto organización del personal.'
Service
9.3
Many positive mentions of staff service and assistance, such as 'Excelente atencion' and 'Personal muy amable y bien predispuesto'.
Location
9.34
Repeatedly noted as 'excelente' and 'Muy buena ubicación', highlighting its convenience.
Room Quality
8.29
Mixed reviews with mentions of small room sizes but generally satisfactory quality.
Amenities
7.32
Some concerns regarding amenities like parking and air conditioning, as noted in 'Estacionamiento a 3 cuadras del hotel'.
Value for Money
8.78
Determined to be reasonable as indicated by the consistent satisfaction with the price.
Food and Beverage
8.33
Positive comments on breakfast with some critique on organization and variety.
Overall Experience
8.8
Overall a positive experience with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:11

Property Description

Luxurious Accommodation
Hotel Don Luis Puerto Montt, a 4-star gem near the main square, offers beautifully decorated rooms with cable TV and room service. Guests can choose between rooms with convenient amenities or suites with stunning views of Reloncavi Sound.

Relaxation and Dining
Unwind in the sauna or work up a sweat in the fitness room before indulging in regional dishes at Doña Elena restaurant. Sip on drinks at the on-site snack bar while enjoying the cozy ambiance.

Convenient Amenities
With an electronic lock, hair dryer, and safe in each room, guests can feel secure and comfortable. Stay connected with free WiFi and take advantage of the hotel's proximity to the airport, just 15 minutes away.

Book now to experience luxury and comfort at Hotel Don Luis Puerto Montt.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 4350 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
C
Cesar Augusto solo_traveller cl
9
Pros:

Excelente ubicación, buena relación calidad y precio, buen desayuno

Cons:

Los elevadores, hay 2 muy pequeños y uno estaba en mantenimiento

2026-06-27 via Nuitee
D
Daniela family_with_children cl
10
Buena opción precio calidad
Pros:

Instalaciones muy cómodas, muy buen desayuno.

Cons:

Estacionamiento, hay opción de estacionar en el mismo hotel, pero solo hay para 4 autos y la otra es a 3 cuadras, lo cual lo hace más complejo si andas con maletas.

2026-06-27 via Nuitee
M
Miguel Angel solo_traveller py
8
Agradable estadia
Pros:

La ubicacion, la amabilidad del personal y el exquisito desayuno

Cons:

Estacionamiento incomodo

2026-06-26 via Nuitee
M
Matias solo_traveller ar
8
Pros:

El hotel es muy bueno, atención excelente.

Cons:

El wifi es muy malo, me tuvieron que cambiar la habitación porque no llegaba bien el wifi. Y en la nueva habitación tampoco tenía buena conexión. Muy malo

2026-06-24 via Nuitee
B
Barra solo_traveller cl
9
Pros:

Cercanía al centro

Cons:

Piso de alfombra x tema de alergias

2026-06-23 via Nuitee
G
Gonzalo extended_group cl
10
Fin de semana relajado en el sur de Chile
Pros:

Muy buen desayuno, variado y abundante
Además agradezco el pisco sour de cortesia

2026-06-23 via Nuitee
A
Ariel extended_group cl
9
2026-06-23 via Nuitee
E
Elias couple ar
9
adorable
Pros:

las instalaciones

Cons:

el estacionamiento muy lejos e incomodo

2026-06-22 via Nuitee
K
kotaro solo_traveller jp
6
まずまず
Pros:

場所は最高

2026-06-22 via Nuitee
K
Karlen solo_traveller cl
10
Pros:

1

2026-06-22 via Nuitee
M
Mariel solo_traveller ar
10
Pros:

Lo volvemos a elegir para cada visita a Puerto Montt. Excelente!

Cons:

Nada. Todo estuvo excelente.

2026-06-22 via Nuitee
C
Cristian solo_traveller ar
9
2026-06-21 via Nuitee
I
Irarrazabal Alvarado solo_traveller cl
10
Maravilloso el hotel
Pros:

Todo

2026-06-21 via Nuitee
N
Nicol solo_traveller cl
5
2026-06-21 via Nuitee
N
Nicolás couple cl
3
No pude dormir por el ruido
Pros:

El desayuno

Cons:

Ruido infernal en la noche
No se puede dormir
Está cerca de un bar muy ruidoso

2026-06-20 via Nuitee
M
Martínez solo_traveller cl
10
Pros:

Me gusto la esta día en el hotel

Cons:

Personal y la habitación comoda

2026-06-19 via Nuitee
E
Estrella couple ar
8
2026-06-19 via Nuitee
C
CATALINA solo_traveller cl
10
Pros:

la ubicacion, el desayuno y la cama super comoda

Cons:

el estacionamiento y el gimnacio

2026-06-18 via Nuitee
C
Carlos couple cl
8
2026-06-18 via Nuitee
C
Claudio Andres solo_traveller cl
9
Excelente ubicación e instalaciones.
Pros:

Instalaciones limpias y cómodas... excelente ubicación.

Cons:

Puede ser mejor el servicio de alimentación.

2026-06-17 via Nuitee