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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Sauna
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Packed lunches
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Don Luis Puerto Montt, a 4-star gem near the main square, offers beautifully decorated rooms with cable TV and room service. Guests can choose between rooms with convenient amenities or suites with stunning views of Reloncavi Sound.
Relaxation and Dining
Unwind in the sauna or work up a sweat in the fitness room before indulging in regional dishes at Doña Elena restaurant. Sip on drinks at the on-site snack bar while enjoying the cozy ambiance.
Convenient Amenities
With an electronic lock, hair dryer, and safe in each room, guests can feel secure and comfortable. Stay connected with free WiFi and take advantage of the hotel's proximity to the airport, just 15 minutes away.
Book now to experience luxury and comfort at Hotel Don Luis Puerto Montt.
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
Location
Guest Reviews
Todo muy bien
Ubicación
Muy cómodo , el lugar muy bien ubicado .
No sentí la misma atención hacia mi parte como la realizaron a quienes estaba ante que yo , no me informaron los mismo servicios , lo cual me incomodó .
Muy accesible, el personal super atento, cálido y agradable
Solo sugiero aclarar que el estacionamiento no está en el mismo lugar sino que a tres cuadras
Estacionamiento , era a disposicion , no era clara la informacion de eso en la pagina , no existia room service
Me gusto la ubicación, lo servicial y agradable atención del hotel, y la limpieza.
Sólo diría que el desayuno buffet podría tener una mayor variedad de frutas.
La atención y el desayuno
el gym , muy malo
La ubicación.
Cómodo, limpio, central, buen desayuno y rico sour de bienvenida
La cama era grande, pero en una parte estaba doblado el cubre colchón o eran dos somier. No confirmé, pero tuve esa sensación al dormir.
Muy central,muy buena atención 😃
La cama.. las sabanas… la recepcion 10 puntos.. muy atentos- predispuestos- calidez-
La atencion en el restaurant … falta de atencion!! No nos levantaron los platos… no nos ofrecieron postre - cuando le solicitamos el postre… nos respondio ya esta cerrada la cocina…
Bonito hotel centrico, con todas las comodidadea. Buena calefacción.
Excelente
me encanto el servicio desde el ingreso al hotel, tiene una excelente ubicacion, la cama excelente permite relajarse la calefaccion perfecta y el desayuno super
La tranquilidad y comodidad. También el restaurante y la atención fueron excelentes.
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