Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Expensive parking
Some amenities need improvement

Categories

Cleanliness
8.68
Specific mention of clean and comfy room, but some areas may need upgrades.
Service
9.25
Staff were friendly, attentive, and professional throughout the stay.
Location
9.29
Great location with lovely views over the bay.
Room Quality
8.74
Rooms are comfortable with great views, but some parts noted as dated.
Amenities
8.27
Good facilities, but some issues mentioned with the spa not being up to par.
Value for Money
8.23
Parking fees noted as expensive; some guests feel facilities could be improved.
Food and Beverage
8.88
Food was fresh and tasty with excellent breakfast options.
Overall Experience
9.05
Overall a great stay, with a few minor issues but highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:06

Property Description

Luxurious Accommodation with Stunning Views

Set in an iconic building overlooking Cardiff Bay, voco - St David's Cardiff offers 5-star luxury with stylish bedrooms featuring private balconies and luxury bathrooms. Enjoy the convenience of air conditioning and Wi-Fi in all rooms, with Mermaid Quay just a short walk away.

Award-Winning Spa and Dining

Relax and rejuvenate at the award-winning Spa at St David's, boasting a swimming pool, hydrotherapy pools, fitness studio, and beauty treatments. Indulge in culinary delights at Tir a Mor restaurant with a waterside terrace, complemented by a bar offering cocktails and craft beer.

Convenient Location and Facilities

Located near Cardiff Docks, the hotel provides meeting facilities and is close to the city center. With two paid car parks adjacent, voco - St David's Cardiff ensures a seamless stay.

Book now to experience luxury and relaxation at voco - St David's Cardiff!

Important information:

Spa at St. David's opening hours: From Monday to Friday - 06:30 am - 9:00pm From Saturday to Sunday:- 7:30pm - 9:00pm. Please, be advised at busy times the property may restrict access to the spa in order to ensure guests are able to get the most from our facilities in a safe manner.

Children's Swim Times -Daily: 7:30am to 9:30am / 4:00pm to 6:00pm.
Children under the age of 18 need to be accompanied by an adult (under 4 years: one child per adult, 4-8 years: two children per adult, 8 years+: three children per adult)

Please note that the hotel parking is limited and is allocated on a first-come, first-served basis at £27.00 for 24 hours.

The credit/debit card used at the time of the booking needs to be presented upon check-in.

Upon arrival, we require all guests to pre authorize a debit/credit card of their choosing at £50 per night, per room for incidentals.

If the guest does not use this deposit, it will be released back to them at the end of their stay.

Pets are allowed upon prior arrangement for an additional fee of GBP 35 per night. There are some adjustments to the opening hours of the restaurant.

• 1 dog allowed per room – up to 30kg (up to a Labrador size dog) or 2 small dogs under 30kg.
• £35.00 per day per dog includes water bowl, food bowl (no food included) dog bed, cleaning charge & Woof cakes.

** upgrade for a one off charge of £10 to include a chew toy and Lily’s Kitchen dog treats.**

• Guests to bring record of up to date vaccinations if possible.

In room-dining options are available. Bed and Breakfast or Dinner, Bed and Breakfast rates are for up to 2 adults sharing a room, children breakfast supplements may apply.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 4 years old stay for £4 per person per night when using an available extra bed.
    Children from 5 years old to 11 years old stay for £9 per person per night when using an available extra bed.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 5568 reviews
Cleanliness: 8.68
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.88
Overall Experience: 9.05
B
Billy • couple • gb
9
2026-02-15 • via Nuitee
D
David • family_with_children • gb
7
2026-02-14 • via Nuitee
R
rebecca • couple • gb
2
Pros:

Iam EXTREMELY dissapointed. I arrived at the hotel 20 mins after the time I was told that my room would be ready, receptionist was not accommodating at all, neither understanding of my upset. Then to be told I had to pay £27 for parking! Even though I paid nearly £200 to just stay at this venue. I thought it was absolutely disgusting that the hotel can even charge that price, again the receptionist had nothing to say with my upset and it left me driving home.
I then got a lift back to the venue, as I refused to pay almost £30 to stay at a hotel that I paid all that money for.

2026-02-14 • via Nuitee
P
Paul • couple • gb
10
Pros:

Clean and modern

Cons:

Pillows were awful. They almost ate my face.

2026-02-14 • via Nuitee
L
laura • couple • gb
9
2026-02-14 • via Nuitee
H
Helen • couple • gb
10
The perfect mini break!
Pros:

We loved our stay at The voco St David’s Hotel, Cardiff
Our visit was brilliant from start to finish.
The staff we met during our stay were absolutely wonderful. Extremely helpful, cheerful & kind.
From the front of house/reception, in the restaurant & the spa. So pleasant & courteous.
In this day & age of the lack of customer service it was like a breath of fresh air.
I highly recommend this hotel & we will certainly return in the future.
Thank you all very much indeed.

Cons:

Nothing that I can think of

2026-02-14 • via Nuitee
T
Theresa • family_with_children • gb
9
2026-02-14 • via Nuitee
A
Amanda • family_with_children • gb
9
Pros:

The spa was amazing the view from bedroom was lovely and amazing breakfast

Cons:

Unfortunately didn't eat in the restaurant as very pricey and parking very expensive

2026-02-14 • via Nuitee
T
Tracey • extended_group • gb
9
Exceeded my expectations would definitely recommend this hotel to friends & family
Pros:

Breakfast excellent staff really friendly and nothing to much trouble to make your stay a wonderful experience.

Cons:

Breakfast time maybe could had been extended.

2026-02-14 • via Nuitee
K
Katie • family_with_children • gb
10
Pros:

The staff were very helpful and the spa and restaurant were great. I loved the views across the Bay.

Cons:

The air con made a whirring sound all night which was disruptive to my sleep. The sauna was broken.

2026-02-13 • via Nuitee
G
garry • couple • gb
10
Pros:

Best room in the house!

Cons:

Couldn't use the fancy toilet and nobody could help us..

2026-02-13 • via Nuitee
D
Daniel • family_with_children • gb
10
2026-02-13 • via Nuitee
R
Rees • family_with_children • gb
10
2026-02-13 • via Nuitee
S
Sam • couple • gb
9
2026-02-13 • via Nuitee
A
AdamRobinson96 • Couples • Orlando, Florida
10
Ask for Marzena
Pros:

Me and my other half visited for the Spa Package, the thermal suite was quite busy but it didn't bother us as there was still plenty of space, the highlight of the experience for me was the treatment, I had a Deep Tissue Massage and I was looked after by Marzena, she was fun and chatty, really welcoming and when I mentioned I had issues with a specific area of my back she gave me some tips for stretching afterwards and really made sure to focus on making sure I was comfortable, this was the best treatment I have had in a long long time couldn't recommend it enough

2026-02-12 • via Tripadvisor
O
Oldmiller • Couples • Trosa, Sodermanland County
10
Room with a view
Pros:

First time here, massage by Marzena was exceptionally good. Hotel upgraded room to Junior Suite which was very spacious and well equipped. Great views too! If we’re wanting to stay in the Bay area we’ll be back.

2026-02-12 • via Tripadvisor
M
Malgorzata • couple • gb
8
Pros:

The room and view from our room was amazing. Breakfast was exceptionally good. SPA was fun.

Cons:

Lifts condition and availability was very poor.

2026-02-12 • via Nuitee
K
Kelly • solo_traveller • gb
5
Brilliant location, needs some updates.
Pros:

It is in a brilliant location, with fantastic views. Breakfast was lovely.

Cons:

Parking is extortionate. The room was tired, the heating did not change despite altering the temperature. Bedding stained and torn, towels hard. Someone else’s hair clips in the shower, shower only faced the wall.

2026-02-12 • via Nuitee
M
Myles • family_with_children • gb
10
Wife's 40th birthday
Pros:

The staff are always very polite and helpful. They went the extra mile for my wife for her birthday by giving us an upgrade and wrote a message on her mirror. 10/10

Cons:

The weather, the bay is an unforgiving place when it's raining and windy.

2026-02-11 • via Nuitee
M
miles • couple • gb
2
Not relaxing. No complaint handling process, really unhappy.
Pros:

The cleanliness was good and generally nice facilities.

Cons:

Most of the trip was horrible, we made a complaint the first morning. The staff responded really badly. We dealt with loud drilling and workmen directly above us from 8am - 3pm. We wanted a relaxing break, to use our space and enjoy the view but just ended up angry. The staff handled it terribly, telling us they couldn’t do anything at all but sorry. That’s not the way you treat customers and complaint handling process was terrible. They then said they would speak to the manager and never came back to us.

The first night we were also chucked out of the bar early as they had a big staff party onsite.

This was really loud too, we probably wouldn’t have minded at all had we had a quiet lie in the next day or it been dealt with properly!


We have made a complaint through email, however, no one has responded in a week, so we have now placed 3 complaints with no proper resolution hoping for one this time as this is getting silly and has taken up lots of my time.

2026-02-11 • via Nuitee