Copthorne Hotel Cameron Highlands

Hotels
Millennium
7.2 (159 reviews)
Kea Farm, Cameron Highlands, Brinchang, Pahang, 39100 , Brinchang , MY

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Friendly staff
Cons:
Cleanliness issues
Some outdated facilities

Categories

Cleanliness
6.45
Rooms are generally clean, but a few issues were noted, like cigarette butts on the balcony.
Service
7.45
Staff received praise for politeness and helpfulness.
Location
7.95
Conveniently located near Kea Farm with easy access to attractions.
Room Quality
6.95
Rooms are clean and comfortable, but somewhat old.
Amenities
6.45
Facilities like the swimming pool and game activities are decent, but some areas could improve.
Value for Money
7.45
Reasonably priced with good food and service.
Food and Beverage
7.95
Breakfast offers variety and quality; café serves tasty dishes.
Overall Experience
6.95
A practical and convenient choice for a relaxing getaway despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:28

Property Description

Experience a delightful retreat at Copthorne Hotel Cameron Highlands, where breathtaking mountain views meet exceptional comfort.

Recreational Paradise
Unwind with invigorating options such as an indoor pool and a well-equipped fitness center, perfect for refreshing your body and mind during your stay.

Culinary Delights
Indulge in delectable cuisine at our three onsite restaurants or enjoy the convenience of room service. Don't forget to stop by our coffee shop for a quick snack or sip your favorite drink at the bar/lounge.

Comfort & Convenience
Rest easy in one of our 317 tastefully appointed guest rooms, featuring refrigerators, LCD televisions, and complimentary Wi-Fi. With daily housekeeping and thoughtful amenities, your comfort is our priority.

Book your stay today and let Copthorne Hotel Cameron Highlands be your home away from home!

Important information:

  • Pool access available from 10:00 AM to 5:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.2
Based on 159 reviews
Cleanliness: 6.45
Service: 7.45
Location: 7.95
Room Quality: 6.95
Amenities: 6.45
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 6.95
W
W3963NGsarahr Couples
8
Honeymoon Vacation
Pros:

Good room, nice view. All is perfect except the bedsheet and blanket got stain. Customer service all okay. Reception staff at check out counter very friendly. Thanks to nadira and irfan.

2026-02-09 via Tripadvisor
S
Sadrae34 Family
10
best services front desk & housekeeping
Pros:

Room was clean. Thankyou to receptionist Alia & Halo for the good services, welcoming guest with smile😊, and thankyou alia for the free upgrade from standard to deluxe. All the services was perfect. Definitely will stay here when come to cameron highlands again😊😊

2026-02-04 via Tripadvisor
F
farahiyahk2026 Couples
10
Overall okay
Pros:

My second time come here, it very comfortable and clean room. The breakfast delicious and many option as usual. Nice view and nice room. Iwill come here againt for sure. And big thanks to Halo for upgrade my room. ❤️

2026-02-03 via Tripadvisor
F
FarAway11743725380 Couples
10
Best holiday
Pros:

The room was very nice and convenient. Lots facilities here and near to keafarm market. Iwill come here againt for sure. And the staff also friendly upon checkout time Halo and Thanis.

2026-01-30 via Tripadvisor
R
Road47147156445 Couples
10
Nice place!
Pros:

Good place to stay, nice comfirtable, friendly staff and good service

2026-01-21 via Tripadvisor
V
ventingl Business
8
Not bad
Pros:

Not bad room and breakfast, however noise cancellation from other rooms can be better

2026-01-14 via Tripadvisor
N
norakmae Family
10
The best hotel in cameron
Pros:

the one and only best place in cameron highland.this is the 7th times i come here.the room was big and comfy with the couch and all facility in the room.for sure i will come back after this.Big thanks to Mr Zaini for assissting me for late check in around 1.am.Thanks to Corpthorne Hotel .

2026-01-10 via Tripadvisor
M
Maps07120418451 Couples
10
Excellent comfort stay..
Pros:

Very clean room and spacious definetly one of my favourite hotel in cameron highland.
Staff was very help full to recomend places to go around eat ,shopping and walking..

2026-01-04 via Tripadvisor
S
Sightsee08445539252 Family Perak
8
Convenient Stay Near Kea Farm, Cameron Highlands
Pros:

Copthorne Cameron Highlands is conveniently located in the popular Kea Farm area, making it a good choice for travelers who want easy access to nearby attractions. The front desk service is average but helpful whenever assistance is needed.
The hotel offers free parking, mostly located inside the building with lift access. The hotel frontage is quite attractive and nice for OOTD photos. One of the highlights is its walking distance to Kea Farm Market, which is very convenient for guests.
The rooms are a bit old but generally clean and comfortable. The balcony is a nice feature, offering views of the surrounding farms. However, cigarette butts were found on the balcony — not a hotel issue, but rather inconsiderate guests. If the hotel allows smoking, it can affect other guests’ comfort, especially during peak seasons when housekeeping needs more time to clean.
The hotel facilities are interesting, including paid indoor game activities. The hotel café serves tasty and affordable Chinese cuisine, and breakfast offers a good variety with satisfying quality. The warm-water swimming pool is a great addition for a hotel located in a cool highland area.
Overall, Copthorne Cameron Highlands is a practical choice for avoiding traffic congestion when visiting Kea Farm and nearby areas. With its strategic location, good food options, and reasonable pricing, it is suitable for a relaxing highland getaway

2025-12-27 via Tripadvisor
6
630fefyh Family
10
Good hospitality
Pros:

Nice place and good hospitality rocammanded and will repeat again in future
Will suggest for other tooo 🥰. Nice place nad have swimming pool also

2025-11-15 via Tripadvisor
J
juanaaA8447WS Family
10
Nice hotel and great enviroment
Pros:

Room at high level and very clean. For sure, i will come here againt. And the room is so nice with beautiful scenary. ilove it 🫶🏻 Many facilities and nice receptionist especially Halo. I like her services.

2025-11-14 via Tripadvisor
S
syaih2025 Family
10
childhood memories
Pros:

it brings back my childhood memories when staying here 🤍 my father was a drive pf LTDL event. the hotel room is clean & spacious. friendly receptionist and very informative, name Tasha. good barista and nice drinks also. breakfast sedap sangat! I’ve stayed here before, definitely gonna come again.

2025-11-11 via Tripadvisor
C
Curious22315977384 Family
8
Experience as guest from outside cameron highland
Pros:

For 1st time stay here, everything is okay. Will repeat next time. Location near to kea farm n easy to access to everywhere

2025-11-10 via Tripadvisor
F
F936MTnurula Business
10
Staff Serviceeee Gooddd
Pros:

Nice view. Thanks to Halo and Tasha cause be so polite. Good Stay will repeat again ! Nice location for shopping at KEA Farm

2025-11-02 via Tripadvisor
4
495nurinz Couples
10
Affirdable and good facility
Pros:

Alia was profesional in custormer service & good facility .Will come again and check in here soon.The breakfast provoded in cofee house also nice and tasteful.affordable price and very worth it stay here with calm environment.

2025-10-31 via Tripadvisor
R
raudhahy2025 Couples
8
First experience
Pros:

Tenang breakfast sedap keep it up for the staffs and management. First time check in di sini dan worth it. Thankyou copthorne

2025-10-27 via Tripadvisor
E
Explorer53842082459 Family
10
recommended'
Pros:

everything is great the view is nice the acommodations is great. just the toilet have a bit stench but not so bad. overall very recmended and will come again!

2025-10-20 via Tripadvisor
7
712miraa Couples
10
Honest review
Pros:

Good for family and the pool also good for kids. Should check all facilities at the room since the fridge not so cool. But so far for me it’s acceptable. The breakfast also need some improvement since I did have an omelette with the shell. But so far good for me. Thank you

2025-10-13 via Tripadvisor
H
Happiness00004404962 Family
2
Disgusting - just dont do it! This place should be shut down as a health hazard.
Pros:

This place is absolutely disgusting and if we could have found another hotel available we would have moved. We stayed in one of the family rooms and they are filled with black mould and are filthy. Our first room also had wallpaper/paint ripped off, broken insect screens and windows & doors that didnt close and overall a disgusting smell. Staff could not have cared less but I refused to leave reception until they moved us to another room. New room had less smell but just as much mould (even the toilet seat had ingrained black mould! And lets not talk about the fridge) and towels were stained. Room was also next to some sort of water pumping station for the agriculture area now the hill so all night the pump turned off and on and the sound of rushing water was almost constant. Plus then there was the family of dogs that barked all night!
Got a WhatApp message to say that they were too busy for any housekeeping.
Traffic getting into and out of the hotel is also extremely difficult - took us over 30 mins to get out of the side street that the hotel is on one morning.
Food is extremely average and restaurant & cafe area are both filthy. Breakfast area was never clean and food selection rarely topped up so made what was left look even less appealing
The Copthorne brand should be ashamed to put their name to this hotel. I have written directly to the hotel but of course have not heard back from them.

2025-10-11 via Tripadvisor
D
D3016TInura Family
10
Best staff
Pros:

Very nice place to stay as near to attraction places, staff very friendly, staff name sharifah and linda is very good to handle guest . breakfast with variety of food and also room with a large space for my family of 4.

2025-09-27 via Tripadvisor