Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and diligent staff
Beautiful location
Cons:
Weak air conditioning

Categories

Cleanliness
8.68
Standard quality for this hotel tier
Service
9.35
The staff are the nicest and most diligent encountered.
Location
9.19
Le cadre 20 ans après toujours aussi depaysant.
Room Quality
8.94
The rooms are very spacious and well-maintained.
Amenities
8.67
Standard quality for this hotel tier
Value for Money
8.63
Standard quality for this hotel tier
Food and Beverage
8.68
Standard quality for this hotel tier
Overall Experience
9.05
Overall experience is great with a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:00

Property Description

Enchanting Getaway at Hacienda Temozon

Historic Charm: Immerse yourself in the story-like character of our Mayan architecture, coral walls, and white moldings.

Tranquil Oasis: Explore our beautiful garden path, relax by the picturesque pool, and rejuvenate at our on-site spa nestled in a cenote.

Cultural Immersion: Experience the impressive cultural décor with high ceilings, natural light, Spanish tiles, and large double doors.

Escape to a vacation unlike any other at Hacienda Temozon.

Important information:

Foreign currency cash payments:
According to the official provisions of the Ministry of Finance and Public Credit, hotels in Yucatan are unable to carry out CASH transactions in US dollars or in other currencies. This means that, unfortunately, Hacienda Temozon cannot receive payments in cash or traveler checks in currencies other than Mexican Pesos. Likewise, we are unable provide currency exchange services. If you require Mexican Pesos, we recommend you to change your currency at official currency exchange offices in airports.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 144 reviews
Cleanliness: 8.68
Service: 9.35
Location: 9.19
Room Quality: 8.94
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 9.05
extended_group pt
10
2025-09-14 via Nuitee
N
nicolas family_with_children fr
8
2025-08-31 via Nuitee
H
HECTOR family_with_children mx
10
Pros:

Its an awsome hotel and the staff in the nicest and most diligent I ever met.

2025-08-26 via Nuitee
M
MRCherkaoui family_with_children ma
9
Pros:

Le cadre 20 ans après toujours aussi depaysant avec un personnel au petit soin

Cons:

La climatisation un peu faible compte tenu de la chaleur.

2025-08-12 via Nuitee
M
Marie-jo extended_group ch
10
Pros:

Le cadre exceptionnel de cet Hacienda situé dans un parc absolument paradisiaque ! Tout est de qualité et entretenu avec soin ! La chambre était très spacieuse et le personnel aux petits soins

2025-07-15 via Nuitee
B
Børge couple dk
10
2025-07-01 via Nuitee
M
Maria young couple mx
10
Excellent!
Pros:

The experience at Hacienda Temozon Sur was EXCELLENT!!! the staff members were amazing. everyone makes you feel at home. there is no words to describe how satisfied our stay was. thank you Hacienda Temozon! we have plans to go back soon.

2025-05-08 via Nuitee
N
Nathaniel family with young children us
10
Exceptional
Pros:

Amazing place. Very rustic and relaxing. Eco friendly place integrating historical value and natural landscape.

2025-04-30 via Nuitee
P
Peter with friends cr
10
Exceptional
2025-04-24 via Nuitee
S
Sulema family
10
Pros:

Everything was amazing, the service the people who work there, so nice and cordial.

2025-03-31 via Nuitee
S
Sylvia
10
Authentic Hacienda
Pros:

Beautiful experience. Tranquil and great for recharging. Service was excellent. The Spa experience was outstanding.

2025-02-25 via Nuitee
D
Daniela
10
Precioso
Pros:

Toda la familia estuvo feliz, comida, atención, cuartos, en fin todo hermoso

2025-02-23 via Nuitee
D
David with friends us
10
Idyllic.
Pros:

The nature. The service, food and and hospitality. The history.

Cons:

Nothing

2025-02-16 via Nuitee
J
Jeffery young couple us
10
Exceptional
2025-02-16 via Nuitee
A
Amy young couple us
9
Perfect step back in history with modern comforts.
Pros:

Historic and well preserved but very comfortable. The staff was incredibly attentive. The food was delicious. Riding bikes to a private cenote was a highlight.

2025-02-12 via Nuitee
D
debbiebourne21 Couples gb
8
Amazing
Pros:

This is an incredible hotel.
It’s like real old school, Mexico.
It’s probably the most authentic place we went to in Mexico. Really, really fantastic. But do avoid the rooms in the old stables as they look a bit dark. The pool is gorgeous and the location really interesting.

2025-02-08 via Tripadvisor
K
Karen
10
Pros:

Short one night stay but wish we could have stayed more to make the most of the peacefulness and sensitively restored historic property. Food was fantastic and it was a short drive to the wonderful Mucuyche cenotes.

2025-02-08 via Nuitee
2
298nathan Friends getaway us
10
Killer food and place to stay
Pros:

This place is so cool it's ridiculous. I'm never sure why there aren't more guests but having the staff working almost for yourself alone is part of the charm. The crazy thing about this particular one of the haciendas is that the food is also world class. Pro tip: don't miss the steam engine and note that the boiler is being lifted out of the old boiler room by the tree that grew under it. The boiler is so big that your mind might miss what it's really going on with it.

2025-02-02 via Tripadvisor
S
Sean97000 Couples mx
10
A beautiful place to get away and relax
Pros:

Hacienda Temozón is a GEM and possibly one of the best hotels I've stayed at in Mexico. My wife and I spent one night here on a short visit from Mérida, using a free night certificate from my Chase IHG credit card.

Upon arrival, we were warmly welcomed with cool towels and refreshing glasses of ice cold jamaica juice.

The hacienda itself is incredible - beautiful colonial buildings that have been fully restored, a gorgeous swimming pool with shaded lounge areas, and stunning grounds. Our suite was luxurious, featuring a very comfortable king size bed, a spacious bathroom with shower and a separate tub, cable TV, a minibar, outdoor hot tub, and as an IHG platinum member we were provided with thoughtful touches of complimentary bottles of mineral water and a basket of fresh watermelon, cantaloupe, and chocolates. We also appreciated the high-quality soaps and bath products.

After returning to our room from dinner, we were delighted to find a small surprise - slices of chocolate cake and a carafe of water, a nice touch that made our stay feel even more special.

The food at the on-site restaurant was excellent, and the service was top notch.

The hacienda is in the middle of nowhere. There isn’t much else to do in the immediate area, so bring a book, unplug, and prepare to relax.

2025-02-01 via Tripadvisor
J
jean-patrick
4
Passez votre chemin, ne perdez pas votre temps.
Pros:

À notre arrivée nous découvrons une Hacienda typique avec un jardin bien entretenu.
Nous avons séjourné deux nuits pensant trouver tranquillité et service de qualité.
Malheureusement nous avons vécu une mauvaise expérience malgré le prix de 500€/nuits!
- coup de fusil de chasse de jour comme de nuit c’est très surprenant
- arnaque sur les petits déjeuners acheté 45€/ personnes sur hôtels.com et dont l’établissement n’autorise que 410 pesos soit 20€! D’autres petits déjeuners sont proposés mais en suppléments!
- aucun service à la piscine (non chauffée), nous avons passé plus de 2 heures au bord de la piscine avec des plats non évacués et sans que personnes ne viennent nous voir pour passer une commande.
- il faut insister et rappeler pour avoir le nettoyage de la chambre journalier, à 15h il n’était toujours pas fait.
- les repas sont de mauvais rapport qualité prix mais comme il n’y a rien aux alentours ils en profitent sûrement.
- l’hôtel refuse d’appliquer les 20% de réduction membre silver sur les consommations prévus au moment de la réservation.
Sans oublier les pourboires insistants.
J’ai demandé à parler au manager pour échanger sur notre expérience, l’accueil m’a indiqué qu’il serait disponible seulement après notre départ!
Nous avons passer 15 jours au Mexique et cet établissement est le seul a nous avoir beaucoup déçu.
Le conseil que je donnerai et de ne pas séjourner dans cette établissement loin de tout, vous perdrez du temps et de l’argent.

2025-01-11 via Nuitee