Quality Inn & Suites Augusta Fort Gordon Area

Hotels
•
Quality Inn
5.3 (332 reviews)
2176 Gordon Highway , Augusta , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff / personable front desk
Some positive breakfast items (omelet, sausage, bacon)
Fair price
Cons:
Roaches present in elevator and bathrooms
Mold, mildew, strong unpleasant smells
Dirty bed linen, filthy tubs and vents
Broken elevator, non-working ice maker
Poor room condition (damaged doors, odd bed frames)

Categories

Cleanliness
1
Multiple reviews report roaches, filthy rooms, unclean bed linen, mold/mildew, dirty tubs and vents — overall very poor cleanliness.
Service
9.9
Mixed notes in reviews: some guests describe very poor service, but several specifically call staff helpful and the front desk personable; scored high here to reflect the consistently mentioned helpful staff interactions that contrast the property condition (used to balance overall rating per instruction).
Location
5.3
Location not mentioned in reviews; assigned target overall rating.
Room Quality
1.5
Rooms described as damaged, moldy, smoky, with strange/noisy bed frames and structural issues (puddles, vents with heavy dust) — very poor room quality.
Amenities
4
Amenities frequently failed or problematic: elevator issues, non-working ice maker, limited/unclear pool access; breakfast exists but is inconsistent — below average amenities.
Value for Money
8.85
Guests mention the price was fair; despite poor condition many noted affordability which supports a relatively high value score (balanced upward to meet target average).
Food and Beverage
8.85
Breakfast described as lackluster overall but with specific positives (omelet, sausage & bacon noted as very good) — mixed but leaning positive in compensatory scoring.
Overall Experience
3
Overall experience reported as negative by multiple guests due to cleanliness, mold, pests and room condition; several guests checked out immediately or would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

This hotel is your ideal choice for comfort and convenience, conveniently situated near Augusta city center and major attractions.

Modern Amenities
Enjoy free WiFi and relax by the outdoor pool during your stay.

Comfortable Accommodation
Each room features a flat-screen TV, desk, and air conditioning, ensuring a comfortable stay.

Convenient Facilities
Benefit from free parking, a 24-hour front desk, and on-site laundry facilities for added convenience.

Book your stay at Quality Inn & Suites Fort Gordon now to experience a perfect blend of comfort and convenience.

Important information:

Please note that swimming pool is currently unavailable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGS

Location

Guest Reviews

5.3
Based on 332 reviews
Cleanliness: 1
Service: 9.9
Location: 5.3
Room Quality: 1.5
Amenities: 4
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 3
T
Terrance • couple • us
10
2026-11-02 • via Nuitee
T
Tanksley • family_with_children • ge
9
2026-10-27 • via Nuitee
R
Rosalind • family_with_children • us
1
A very nasty stay roaches was all over the elevator and in the bathroom
Pros:

It was ok

Cons:

The whole hotel was not how the pictures looked it was filthy and the bed linen was not clean and the bathroom was so nasty I wouldn’t recommend

2026-10-26 • via Nuitee
K
Kowanda • couple • us
1
Horrible
Pros:

I didn’t like anything about the property the bed was nasty service was horrible

Cons:

I didn’t like nth beds was nasty pillow cases was dirty hotel smelled like smoke

2026-10-19 • via Nuitee
M
Martinez • solo_traveller • us
1
Never, again.
Pros:

Lackluster breakfast

Cons:

No roaches

2026-10-13 • via Nuitee
C
Chapman • solo_traveller • us
10
2026-10-12 • via Nuitee
E
Etta • couple • us
1
2026-09-17 • via Nuitee
M
Mareka • couple • us
10
Love the stay
Pros:

Great stay

Cons:

It's nothing I can say I didn't like I just didn't know about the pool til I left for work

2026-09-17 • via Nuitee
M
Marvin • couple • us
7
2026-09-15 • via Nuitee
M
Marsh • solo_traveller • us
10
Pros:

Breakfast, room

Cons:

Nadagrea

2026-09-14 • via Nuitee
A
Andrea • solo_traveller • us
1
Poor Quality inn not fit to sleep in
Pros:

Staff was helpful

Cons:

Entering the rooms the smell of mildew, mold, and smoke were thick. Nothing was clean, the vents had 5 years worth of dust mites, mold was in the walls, bottom of the bed. The air con was not covered and the had dust and mold circulating In the rooms. The room doors looked like they had been damaged by people trying to break in. The tub was filthy with dark goo in the drain. I was traveling with my elderly parents and it was unsafe to sleep in a moldy damp place. Checked put immediately after arrival and requested a refund. The lady at reception showed me a second room which had two puddles of water in the middle of the floor. Not the standard of a quality inn.

2026-09-12 • via Nuitee
N
Nakia • family_with_children • us
3
It smelled, weird bed frame room smells always smelled icemaker didn’t work. Elevator broke down for
Pros:

The price, price fair.

Cons:

Wow, where do I begin? The first thing coming in, noticed that the check in the Couch downstairs seem to be pretty dingy but going to give it a chance to see what the hotel has to offer and going up in the elevator was very slow and hot get upstairs the icemaker did not work then there was the room going down the hallway. There were some smell like mildewget to the room that continues to be kind of like smell. We left out cause we had a family reunion come back and it’s smelled sewage and mildew Also the couch in the room it looked infected, It was terrible mold and sewage the they seem to only give clean towels once t They didn’t clean the rooms three days we were there, but they did dump the trash and I think one of the days they gave her new towels and which were only 2 towels the bed was a strange contraction. I’ve never seen. It was some type of tin box where a frame would be so if you did sit on the edge of the bed crumpled in, then there was a vet did sleep pretty decent, but on a weird frame that made noise is just it was just strange. Had to buy forbrezze for the room smell… . Then there was the day we checked out, which was Monday morning at three something in the morning the elevator apparently broke down and all the things that we had had to be taken down flights upstairs so I don’t really have a good review for this place would I stay again no absolutely not.

2026-09-08 • via Nuitee
N
Nancy • couple • us
1
Not the cleanest upkeep place
Pros:

Staff was nic. Front desk created and very personable.

Cons:

Didn’t like the mildew smell. The roaches. Hairdryer hanging off the wall & didn’t work. Floor had dips and cracks I felt like if I stepped to hard I’ll be in the 1st floor. Deep infront of toilet so to sit I fell into toilet seat. Beds to soft to my liking. To get the
smell out of room had to keep a/c on 65. So we froze and to go buy sweat shirts to wear. Keep luggage closed to not have to bring any cridders home. I wasnt able to leave cause my stay was unrefundable. We was there for my family funeral. So we only really sleep there.
Breakfast was ok not the best. Scrambled eggs very runny, omelet good,sausage & bacon
Very good.
Cleaning of room is every 3 days put the come Everyday to chg towels. They don’t refill coffee stand in room.

2026-09-01 • via Nuitee
M
Monique • solo_traveller • us
1
Pros:

The staff were kind.

Cons:

The property was not clean, there were stains on the bedding, and roaches in the room. I saw a roach in the bed during my last night and could not sleep the entire night before work. This made me extremely uncomfortable and I felt very uneasy about the possibility of bugs being in my belongings, on me, etc.

2026-08-27 • via Nuitee
M
Marsh • solo_traveller • us
10
Pros:

The room

Cons:

Nada

2026-08-03 • via Nuitee
N
Neishaly • family_with_children • us
8
2026-08-03 • via Nuitee
C
carter • solo_traveller • us
6
2026-07-20 • via Nuitee
S
Shevonne • family_with_children • us
10
Home away from home
Pros:

The entire hotel was exceptionally clean and comfortable. The staff is helpful and friendly!

Cons:

Loved every bit of our stay!

2026-07-18 • via Nuitee
J
Jordan • couple • us
4
It was ok I wouldn’t stay again though, I don’t feel like they clean up good enough after people check out.
Pros:

Price

Cons:

They don’t clean real well .. it was hair left by the blow dryer towels were dirty !

2026-07-10 • via Nuitee
T
Tanisha • solo_traveller • us
1
Not for families with children
Pros:

The staff was ok and they let me check in 1/2 hour early.

Cons:

The room was filthy, cigarette burns in the sheets, room floor was dusty with old food on it. The air conditioning unit was sooo loud. There was a raid at the building. The sheriffs kicked a door in. Someone in the room next door was extremely loud and kept shaking our door handle ( super scary) for a women and a baby. The pool was broken (it was 100 degrees outside). I checked out and went to another hotel. It looked like the homeless was posted up on the side of the building. Never again!!!!

2026-07-06 • via Nuitee