Hyatt Place Indianapolis Airport

Hotels
Hyatt Place
8.7 (572 reviews)
5500 West Bradbury Avenue , Indianapolis , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good value for money
Cons:
Limited evening meal options
Tight shower space

Categories

Cleanliness
9.04
The room was clean and well-maintained, as noted by several reviewers.
Service
9.51
Staff were incredibly friendly and helpful throughout multiple reviews.
Location
9.05
Quoted as perfect for various activities, including proximity to the airport.
Room Quality
8.5
The room was described as excellent with comfortable beds.
Amenities
8.23
Few mentions of amenities with positive notes on the cleanliness and comfort.
Value for Money
8.49
Considered a good deal for the level of service and cleanliness.
Food and Beverage
8.04
Complimentary breakfast was acceptable but limited choices in dinner options.
Overall Experience
8.71
Overall positive experiences reported, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:02

Property Description

Heated Outdoor Pool and 24-Hour Fitness Centre
Enjoy a refreshing swim in the heated outdoor pool or keep up with your fitness routine at the 24-hour fitness centre during your stay at Hyatt Place Indianapolis Airport.

Well-Equipped Guestrooms
Relax in comfort with amenities such as a flat-screen TV, iPod dock, refrigerator, desk, and sofa in each guestroom at the Indianapolis Hyatt Place.

Convenient Amenities and Services
Benefit from an array of services including an airport shuttle, 24-hour front desk, bar, meeting facilities, snack shop, and 24-hour prepare-to-order food services at the Hyatt Place Indianapolis Airport.

Book your stay now at Hyatt Place Indianapolis Airport to experience these fantastic amenities and more!

Important information:

Our hotel will be under guest room and some public space renovation from 11/30/2023 until 3/31/2024. Construction work hours will be Mon - Fri, 9am-6pm, and on Saturdays 10am - 5pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 572 reviews
Cleanliness: 9.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 8.23
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.71
A
Autimn couple us
10
Pros:

The staff was so nice, and rhe food at the bar was excellent!

2026-02-13 via Nuitee
E
Eleanor solo_traveller us
9
2026-02-11 via Nuitee
S
Sashia family_with_children us
5
If it wasn’t for the pleasant staff and great location of the hotel I wouldn’t have enjoyed my stay.
Pros:

Proximity of the location from Convention Center was Great!
Staff members were so helpful and friendly.
Shower water pressure and temperature were amazing!

Cons:

Room was supposed to fit six but didn’t. Sofa bed is a child twin size mattress.
Beds were supposed to be queens but I’m 5 2 in a half and my feet were at the foot.
Breakfast wasn’t necessarily fresh…. Eggs were cold and fruit salad was sour… suggestion remove mandarin oranges from the salad.

2026-01-20 via Nuitee
A
Annie family_with_children us
10
2026-01-20 via Nuitee
H
Haroon extended_group gb
8
As good as expected.
Pros:

Room was excellent. Staff were great. Breakfast was so so but cannot expect more in a complimentary breakfast. Very little choice for evening meal.

Cons:

Evening menu

2026-01-20 via Nuitee
R
Robert extended_group us
10
2026-01-20 via Nuitee
C
Cristian extended_group us
6
2026-01-19 via Nuitee
B
Barbara family_with_children us
10
Nice, clean, friendly staff. Located few minutes to the airport.
Pros:

Breakfast was good.

2026-01-19 via Nuitee
T
Tim solo_traveller us
7
Rooms were great! Location poor, nothing nesrby. Grounds are overgrown
Pros:

Room was clean, bed was nice.

Cons:

Breakfast was low end, fake eggs, selection limited. Need more choices and better quality.

2026-01-19 via Nuitee
S
Sally couple us
10
2026-01-19 via Nuitee
N
Nathan family_with_children us
1
I didn’t even stay but I still got charged
Cons:

Couldn’t get my money back when I didn’t even stay in the room.

2026-01-19 via Nuitee
8
80237travel Business Denver, Colorado
10
This is a significantly better-than-average Hyatt Place
Pros:

Admittedly, I did not know what to expect. This Hyatt Place is an older property, built, I believe, well before the brand was launched. Similar vintage properties often feel tired or dumpy. That is not the case here.

This particular Hyatt Place is not franchised; it is operated by Hyatt corporate. These days, that distinction matters.

The hotel has been recently renovated, and the overall decor is attractive. Frankly, it felt more premium than some Hyatt Regency properties. Cleanliness was excellent throughout, both in public areas and in my guest room.

In terms of services, it is still a Hyatt Place, so offerings are limited. That said, the small bar and bistro appeared to have a slightly expanded food menu. Nothing exceptional — think burgers, wraps, salads, and similar fare — but adequate if you need something convenient on property. There is also a bar. The wine selection included Line 39, which is a noticeable improvement over the cheap and just-plain-awful Hyatt-branded Canvas wines.

I experienced only two minor issues during my stay.

First, I was confirmed into a high-floor room away from the elevator. While I did receive a high-floor room, it was located directly next to the elevator. I returned to the front desk and was promptly reassigned to a room farther down the hallway.

Second, the hotel does not provide lotion in guest rooms. Neither my original room nor the replacement room had any, and I assume this is standard across the property. Additionally, when I requested mouthwash, I was told the hotel did not carry it.

These are minor issues, but the room location issue could have been avoided had more attention been paid to the preferences noted on both the reservation and my Globalist profile — especially since the request was confirmed in advance.

Breakfast is complimentary for all guests. The selection is somewhat basic but serviceable.

The fitness center is small but better than average for the brand.

One practical note: despite marketing itself as an airport-area hotel, this property seems a little farther away than you might expect. The drive is approximately 6 miles and about 10 minutes with no traffic. The shuttle appeared to run every 30 minutes, so depending on timing, using Uber or a taxi may be quicker.

Overall, this is a significantly better-than-average Hyatt Place. It is well run, clean, and staffed by a professional and responsive team. I would consider staying here again.

2026-01-12 via Tripadvisor
J
Jeremy family_with_children us
8
2026-01-11 via Nuitee
K
Kathrina couple us
7
Overall, we enjoyed our stay. The price we paid for our stay in this hotel is valuable because not all hotels can offer
Pros:

The room was clean and spacious. Free parking is available for the price you pay per day. The staffs were very accommodating. The complimentary hot breakfast was good and healthy.

Cons:

If there is anything that I would like them to improve is to keep the breakfast less salty and at least serve a much fresher fruits next time.

2026-01-07 via Nuitee
C
Chrissy extended_group us
10
It was great!
Pros:

It was in a quiet area not very busy and didn’t share a lot with other businesses.

Cons:

Nothing.

2025-12-05 via Nuitee
K
Karen family_with_children us
10
Everything we needed and were looking for to make our visit the best.
Pros:

Perfect location. Extremely nice. Safe and comfortable.

Cons:

N/A

2025-11-28 via Nuitee
S
Suzanne couple us
10
Pros:

Location near airport.

2025-11-25 via Nuitee
R
Ronda solo_traveller us
10
Pros:

The Third floor was very quiet. The room was clean , the bed was soft.

Cons:

There was nothing that I didn't like. My stay was excellent..

2025-11-22 via Nuitee
C
Camden couple us
9
2025-11-17 via Nuitee
J
Julie family_with_children us
10
Great weekend stop
Pros:

Staff from beginning to end were super friendly and helpful. Comfortable, clean room. Location was perfect for family weddng weekend. Great experience. Special shoutout to Ronnie, who served us when we spent time at the bar post wedding festivities. He was awesome!

Cons:

No real complaints. Close to airport, so obviously some noise from that. But we knew that when booking.

2025-11-10 via Nuitee