Surf Club Hôtel by Akena - Grande plage

Hotels
8.4 (1851 reviews)
19 Avenue De La Reine Victoria , Biarritz , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1851 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
A
alberto • couple • it
7
Pros:

posizione

Cons:

cuscini

2026-06-27 • via Nuitee
S
Selma • couple • es
10
Pros:

Ubicación

2026-06-26 • via Nuitee
A
Anna • couple • dk
9
Amazing!!! We loved it
Pros:

Huge thank you to this hotel and person who helped us at the reception !!!! Our flight home got cancelled and we had to book smth last minute. It was a super cozy place with great room and plenty of space. I highly appreciated that hotel is eco friendly and breakfast had gluten free options. We stayed in 5 star hotels in that area and I can say that breakfast was great in comparison.

2026-06-26 • via Nuitee
A
Anne-Charlotte • family_with_children • se
8
Bra läge i stan, bra rum och fantastisk frukost.
Pros:

Läget perfekt, god frukost med färska bär och färskpressad juice. Vänlig personal,receptionen öppet dygnet runt, bekväma sängar, bra AC. Vi kommer gärna tillbaka.

Cons:

Det enda var att blöta kläder och handdukar inte torkade i rummet och att det inte fanns ett kylskåp i rummet.

2026-06-26 • via Nuitee
K
Konrad • couple • ch
9
2026-06-25 • via Nuitee
D
DidierLFC • solo_traveller • fr
9
Idéal pour un séjour de courte durée
Pros:

L'hôtel est très bien situé et est très accueillant. La décoration est originale et conforme au thème de l'hôtel. Le personnel est très agréable, la chambre est très confortable. Parfait pour un séjour de quelques jours.

Cons:

Il manque juste un petit frigidaire dans la chambre.

2026-06-25 • via Nuitee
C
candide • couple • gb
7
2026-06-25 • via Nuitee
F
Franck • couple • mq
7
2026-06-25 • via Nuitee
M
Massimo • couple • it
10
2026-06-24 • via Nuitee
J
Jean-marc • solo_traveller • fr
9
2026-06-23 • via Nuitee
C
Charlie • solo_traveller • se
5
Pros:

Läget var rätt bra. Frukosten var toppen. Parkering utanför hotellet som är gratis nattetid. Gratis godis. Fin lobby. De flesta i personalen var trevliga.

Cons:

Rummet såg inte alls ut som bilderna. Det var tyvärr mycket mera slitet. Duschen saknade draperi. Det fanns inte krokar att hänga upp kläder. När vi påtalade att rummet inte såg ut som på bilderna fick vi endast argumentation tillbaka.
Jag hade bokat parkering via deras länk. Men den var inte reserverad för det.
Lampa i sängen som sitter där man har huvudet.

2026-06-23 • via Nuitee
A
Allan • couple • gb
10
Brilliant; friendly and fun
Pros:

Funky

Cons:

Nothing

2026-06-22 • via Nuitee
P
Patricia • couple • es
8
Pros:

Estaba limpio y era cómodo. Acogedor. Tiene la ducha separada del inodoro. Aire acondicionado.

Cons:

La habitación era bastante pequeña

2026-06-22 • via Nuitee
K
Kathleen • extended_group • gb
7
2026-06-21 • via Nuitee
M
MAURIZIO • solo_traveller • it
10
Pros:

Posizione, ottima colazione, servizi offerti, arredamento

Cons:

Nulla

2026-06-20 • via Nuitee
M
Martin • couple • ch
9
2026-06-17 • via Nuitee
P
Peter • solo_traveller • gb
9
Great place to stay when attending an event in Birsttiz
Pros:

Location and friendly staff

2026-06-16 • via Nuitee
S
saralemes • couple • es
7
Buena estancia
Pros:

El personal es muy amable y todo estaba muy limpio. El baño es estupendo. Solicité un balcón y no hubo problema

Cons:

La habitacion en las imágenes de Internet parecía mas amplia y mas bonita. Es bastante estrecha.

2026-06-15 • via Nuitee
V
Valentyna • couple • ua
10
Parfait
Pros:

Super

2026-06-14 • via Nuitee
C
celal • couple • ae
10
2026-06-14 • via Nuitee