Surf Club Hôtel by Akena - Grande plage

Hotels
8.4 (1896 reviews)
19 Avenue De La Reine Victoria , Biarritz , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1896 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
H
Heloise • family_with_children • fr
9
Super
Pros:

La convivialité l’emplacement l originalité

2026-07-18 • via Nuitee
P
Patrizia • solo_traveller • it
7
Pros:

Arredamento

Cons:

Il wc camera 308 non aveva fne finestre ne aspiratore

2026-07-18 • via Nuitee
P
Peter • solo_traveller • gb
8
2026-07-18 • via Nuitee
J
Jose alberto • couple • es
8
Pros:

Situación. Cerca del paseo y de la playa

Cons:

La habitación demasiado pequeña

2026-07-17 • via Nuitee
A
Alexandru • couple • ro
8
Pros:

The beach is close
Location is good has a carrefour, a bus stop, a bakery and a few restaurants nearby.
The room that we got had a balcony, which is really useful when you go to the beach a lot

Cons:

The room is bleek and the texture on the walls is not for my taste. Old but clean
The main restaurants are a bit far.

2026-07-17 • via Nuitee
A
Anouck • extended_group • ch
9
2026-07-17 • via Nuitee
J
Jacob • couple • us
8
Fun hop spot close to the beach decent value
Pros:

Good location fun spot

Cons:

Property is a little dated.

2026-07-17 • via Nuitee
M
Mónica • solo_traveller • es
6
Pros:

Cercano a la playa y al casino

Cons:

No te dejan reservar parking, y siempre está lleno. El siguiente parking a 500 m. Deberían advertirlo.

2026-07-17 • via Nuitee
J
Jacqui • couple • gb
9
Excellent place to stay.
Pros:

Lovely friendly staff.
Great location.
Parking underneath the hotel.

Cons:

Nothing!

2026-07-16 • via Nuitee
D
Daniele • couple • it
9
Pros:

Ottimo

2026-07-16 • via Nuitee
E
Elodie • solo_traveller • fr
9
Pros:

La proximité du centre ville de Biarritz et de la plage. L'amabilité du personnel. La propreté de l'hôtel.

2026-07-16 • via Nuitee
M
Maria Cristina • extended_group • jo
9
Nice location, trendy hotel and pet friendly - also easy to go in and out of the main areas
Pros:

Very cute hotel, a bit small rooms but cute and functional.

2026-07-16 • via Nuitee
V
Valerie • couple • gb
10
2026-07-16 • via Nuitee
I
Ingrida • solo_traveller • es
9
Pros:

Everything was great. AC worked perfectly as we stayed during the heatwave.

Cons:

A mini bar fridge would be a nice addition and coffee with cafeine as only decaf was provided in the room

2026-07-15 • via Nuitee
G
Gaynor • couple • gb
8
A great location hotel.
Pros:

Great location, friendly staff and good breakfast

Cons:

Rooms were pretty basic. We agreed to a corner room not realising one side of the bed was against the wall. As it was for only one night we didn’t request a change.

2026-07-15 • via Nuitee
S
Shap • extended_group • gb
9
Lovely little hotel that is worth staying in again
Pros:

A lovely little hotel with added coolness. Staff were very welcoming. The hotel had everything you needed, it was clean and vibrant. The beds were comfortable. Location of the hotel was excellent. Close to many facilities.

Cons:

The breakfast was a little basic, not many options

2026-07-15 • via Nuitee
N
Nicole • couple • ch
7
1-2 Tage ok.. für länger nicht wirkliche Erholung
Pros:

Zentrale Lage, etwas abseits der grossen Strassen, Checkin ab 14.30…
Klima funktionierte -gut- guter Zimmerservice,

Cons:

Zimmerauswahl unsererseits entsprach nicht unserem Bedürfnis, zweistöckig, Sofa ist sehr unbequem, Doppelbett oben eher klein und nicht sehr luftig trotz Klima. Treppe braucht Fitness. ( Alter)
Lärm (Hochsaison) Richtung Strasse ziemlich laut. Alarm ging um 09.00 los- keine Infos erhalten- im Ernstfall ..?

2026-07-15 • via Nuitee
B
bentiann • solo_traveller • hu
10
2026-07-14 • via Nuitee
H
Hervé • solo_traveller • fr
10
Un séjour très agréable
Pros:

L'équipe est vraiment très serviable et très présente. Le petit déjeuner est très copieux.

Cons:

Rien du tout

2026-07-14 • via Nuitee
L
Lucile • solo_traveller • fr
8
2026-07-13 • via Nuitee