Hôtel AKENA Biarritz - Grande plage

Hotels
8.4 (1648 reviews)
19 Avenue De La Reine Victoria , Biarritz , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1648 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
M
Maider Begoña • couple • es
10
Pros:

Genial

2026-01-31 • via Nuitee
M
maurizio • couple • es
8
2026-01-30 • via Nuitee
O
Olga • family_with_children • es
9
Pros:

Muy buena ubicación para visitar Biarritz, las habitaciones no son muy grandes pero acogedoras, el desayuno muy completo y el.personal muy amable . Todo muy bien

Cons:

La almohada era un poco pequeña para mi gusto y estaría bien una neverita en la habitación

2026-01-29 • via Nuitee
D
David • couple • fr
9
Parfait ! Merci pour l'accueil
Pros:

L'accueil est très agréable, le personnel est très sympathique et à l'écoute, l'emplacement pratique (à 5 minutes de la plage), la décoration est chaleureuse, le petit déjeuner est copieux et complet, le tout pour un prix vraiment très raisonnable. Une adresse à retenir.

2026-01-29 • via Nuitee
S
Solène • couple • fr
9
2026-01-26 • via Nuitee
V
Virginia • extended_group • gb
10
Fabulous
Pros:

Everything, great room, great shower, great location and spotless. Very helpful staff who ordered us a taxi to the airport.

Cons:

Hand basin in the toilet.

2026-01-25 • via Nuitee
E
Eva • family_with_children • es
7
2026-01-25 • via Nuitee
S
Stacey • couple • gb
10
2026-01-24 • via Nuitee
A
Antonio • family_with_children • es
10
2026-01-24 • via Nuitee
A
Aurélie • couple • fr
9
Pros:

Personnel très agréable et accueillant
Etablissement très bien situé, qui permet de faire tout à pieds ou en vélo

2026-01-20 • via Nuitee
S
STEPHANY • solo_traveller • fr
10
Pros:

Tres bon hôtel
accueil chaleureux
La déco a été récemment refaite dans la réception
Au top
Le buffet des petits déjeuners est vraiment généreux
Les produits de douche sont top
Je recommande !

2026-01-20 • via Nuitee
P
Pauline • solo_traveller • hk
10
Best value for money in Biarritz
Pros:

Amazing place with nicest staff, great location few meters from town & the best breakfast.
The style of the living room is amazing
Best value for money

Cons:

we loved everything

2026-01-20 • via Nuitee
P
Pierre • extended_group • mq
10
2026-01-20 • via Nuitee
S
Sofia • couple • es
10
2026-01-20 • via Nuitee
C
CECILE • solo_traveller • fr
9
séjour à 2 pas de la plage
Pros:

L'emplacement,à côté de la plage et de quelques commerces,à 2 pas du centre ville
La personne à l'accueil très sympathique et arrangeante
le calme de la chambre

Cons:

La surface de la chambre un peu petite

2026-01-19 • via Nuitee
A
Angela • couple • fr
8
2026-01-19 • via Nuitee
S
Sasha • couple • us
10
Pros:

Great facilities and kind staff. Comfortable beds, nice bathroom, quiet and clean.

2026-01-19 • via Nuitee
P
Philippe • couple • fr
9
2026-01-19 • via Nuitee
M
Miguel • family_with_children • es
9
El refugio de la armonía
Cons:

Dentro de la enorme dificultad que entraña, la inquietud era el aparcamiento

2026-01-19 • via Nuitee
H
Haizea • couple • es
7
2026-01-19 • via Nuitee