Hôtel AKENA Biarritz - Grande plage

Hotels
8.4 (1706 reviews)
19 Avenue De La Reine Victoria , Biarritz , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1706 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
L
Ludovic • solo_traveller • fr
8
Très bien
Pros:

Top

Cons:

État de la chambre

2026-04-18 • via Nuitee
I
ISABELLE • couple • fr
8
2026-04-18 • via Nuitee
S
Sean • solo_traveller • ie
10
2026-04-17 • via Nuitee
J
jean francois • couple • fr
8
on est ravi je pense que ça sera notre base repos lors de nos prochaines escapades en pays basque
Pros:

personnel très sympathique, emplacement idéal , hôtel vraiment très bien décoré dans le thème majeur de la cote basque (pour le savoir il faut réserver).
petit déjeuner vraiment bien avec produits locaux.

Cons:

manque oreiller supplémentaire et manque une prise 220V proche table de nuit sinon c'est parfait

2026-04-17 • via Nuitee
I
Irati • couple • es
9
2026-04-16 • via Nuitee
A
Anne • couple • fr
10
Nous reviendrons
Pros:

Hôtel proximité a pied du centre ville, coloré, fun, déco magnifique. personnel tres accueillant et sympathique ! Petit dej tres bon nous avons adoré!

2026-04-16 • via Nuitee
A
Anna • family_with_children • pl
9
2026-04-16 • via Nuitee
D
David • couple • es
10
10/10
Pros:

Todo

2026-04-15 • via Nuitee
R
Richard • solo_traveller • fr
9
Pros:

le confort et le calme

Cons:

rien

2026-04-15 • via Nuitee
N
Nicole • couple • za
10
Pros:

Location is great, so close to the Grande Plage. Really good breakfast. Lovely, friendly staff.

2026-04-14 • via Nuitee
J
Jean-René • couple • fi
9
Agréable petit hôtel
Pros:

Agréable petit hôtel proche au centre ville. Calme.
Parking gratuit dans la rue de 19h à 9h. À vérifier pour la haute saison.

Cons:

Ronronnement de la clim. Heureusement, elle n'était pas nécessaire en mars.

2026-04-14 • via Nuitee
W
Wendy • couple • gb
6
Lovely vibe in hotel but room was a bit of a let down.
Pros:

Friendly welcome and lovely barman that evening
Great location

Cons:

Room not very clean although bed was, and comfy.

2026-04-14 • via Nuitee
A
Ailsa • solo_traveller • gb
8
2026-04-14 • via Nuitee
E
Eoin • extended_group • ie
9
Comfy, cool and lovely hospitality
Pros:

Cool rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large group

Cons:

Small bit of dust in the bathrooms and other guests brought a weed smell to one of the hallways (not the hotel’s fault)

2026-04-13 • via Nuitee
C
Charlotte • family_with_children • fr
10
Séjour en famille très agréable, proche de la plage, rien à redire juste envie de revenir!
Pros:

Personnel super agréable, lieu très sympa et idéalement situé, chambre propre et spacieuse

2026-04-12 • via Nuitee
S
Sandra • couple • gb
6
2026-04-12 • via Nuitee
G
Gérard • family_with_children • fr
8
Pros:

Super accueil, propreté +++ et très bon emplacement.

Cons:

Tout était ok

2026-04-11 • via Nuitee
C
Cécile • couple • fr
5
Pros:

Emplacement central

Cons:

Chambre étouffante et mal isolée du bruit de la rue en bas

2026-04-11 • via Nuitee
J
Janet • couple • de
10
Kann ich sehr weiterempfehlen
Pros:

Sehr schöne Ausstattung, extrem freundliches Personal und super leckeres Frühstück

Cons:

Nichts

2026-04-11 • via Nuitee
C
Corinne • extended_group • fr
9
Super rapport qualité/prix et accueil très chaleureux
Pros:

Très Petit déjeuner avec plein de produits locaux (Gareau basque, confitures), boissons chaudes très bonnes, jus d orange fraîchement pressées. Salle très agréable.

Cons:

Le pommeau de douche un peu vieillissant

2026-04-10 • via Nuitee