Hôtel AKENA Biarritz - Grande plage

Hotels
8.4 (1662 reviews)
19 Avenue De La Reine Victoria , Biarritz , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1662 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
P
Patrick • solo_traveller • fr
8
2026-03-21 • via Nuitee
G
Guevel • solo_traveller • fr
10
2026-03-20 • via Nuitee
A
Alejandro • couple • es
9
2026-03-20 • via Nuitee
I
Irene • couple • es
8
Hotel bien ubicado y perfecto para una corta estancia
Pros:

Buena ubicación, hotel limpio en general, personal amable y habitación amplia

Cons:

La ducha del baño

2026-03-15 • via Nuitee
I
Isabelle • family_with_children • fr
10
Pros:

Le petit déjeuner et le fait de pouvoir signaler qu'on ne veut pas que la chambre soit fait pour des raisons écologiques

Cons:

J'ai tout aimé

2026-03-08 • via Nuitee
A
Alessia • couple • it
10
2026-03-08 • via Nuitee
S
Serge • family_with_children • fr
8
Pros:

Hôtel que nous utilisons lorsque nous sommes à Biarritz, très bien situé, joyeux tout à fait convenable

2026-03-05 • via Nuitee
M
Marie Laure • family_with_children • fr
8
2026-03-05 • via Nuitee
S
Susanne • family_with_children • de
10
Pros:

Das Personal war außerordentlich freundlich. Es ear sehr sauber die Betten waren super. Zentral gelegen, nicht weit zum Meer.

2026-03-03 • via Nuitee
R
Rachel • family_with_children • fr
10
2026-03-03 • via Nuitee
J
June • couple • gb
7
One night enough
Pros:

Location and breakfast

Cons:

Room was very small and tiny bathroom
Clean but very basic

2026-03-03 • via Nuitee
O
odile • couple • fr
7
2026-03-03 • via Nuitee
K
katia • family_with_children • fr
10
2026-03-02 • via Nuitee
C
Colette • couple • fr
7
2026-02-28 • via Nuitee
J
Julien • solo_traveller • fr
9
Très bon séjour !
Pros:

L’emplacement, le parking pour la voiture, le buffet pour le petit déjeuné, la gentillesse du personnel.

2026-02-28 • via Nuitee
A
Aimé • family_with_children • fr
9
Trés bien
Pros:

Confort,Service,Petit déjeuner

2026-02-27 • via Nuitee
P
Peggy • couple • fr
10
Pros:

Ce n’est pas la première fois que je séjourne dans cet hôtel et je suis toujours aussi ravie d’y être. Tout est parfait ! L’accueil, la chambre, les équipements, le matelas.. Etc.. La situation est également parfaite.. J’insiste sur l’accueil car tout le monde est au petit soin.. À bientôt 👋🏻

Cons:

Rien

2026-02-25 • via Nuitee
C
Corinne • couple • fr
9
Très bien placé et très agréable.
Pros:

De sympathiques espaces communs, du confort et de la disponibilité du personnel.

2026-02-24 • via Nuitee
M
Maider Begoña • couple • es
10
Pros:

Genial

2026-01-31 • via Nuitee
M
maurizio • couple • es
8
2026-01-30 • via Nuitee