Port Inn and Suites Portsmouth, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.8 (860 reviews)
505 US Highway 1 Bypass , Portsmouth , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Express check-in/check-out
Fax/photocopying
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Room size issues
Limited kitchenware

Categories

Cleanliness
8.88
The room was clean and well-maintained.
Service
9.35
Staff were very friendly and attentive, specifically mentioning Annie and the check-in clerk.
Location
8.89
Conveniently located, close to the center and major roads.
Room Quality
8.34
Some issues with missing kitchen items and room size, but overall satisfactory.
Amenities
8.37
Basic amenities available; wish for more variety in food options and kitchen utilities.
Value for Money
9.33
Good pricing for the quality and service provided.
Food and Beverage
8.38
Breakfast options were plentiful but mostly pre-packaged.
Overall Experience
8.85
Overall a pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:07

Property Description

Convenient Location and Charming Decor
Located just 2 km from The Music Hall in downtown Portsmouth, the Port Inn and Suites Portsmouth, Ascend Hotel Collection offers a unique stay with rooms featuring various color schemes and modern amenities such as a 32-inch cable TV and in-room coffee maker.

Relaxing Outdoor Amenities
Guests can enjoy the breakfast patio, outdoor pool, and barbecue/picnic area with charcoal grills. The perfect setting to unwind after a day of exploring the nearby attractions.

Complimentary Services and Nearby Attractions
Start your day with a continental breakfast, complete with Seattle’s Best Coffee. With free Wi-Fi throughout the hotel and complimentary parking, exploring attractions like Fuller Gardens, less than 18 km away, is a breeze.

Book your stay at the Port Inn and Suites Portsmouth, Ascend Hotel Collection for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 860 reviews
Cleanliness: 8.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 8.85
T
Tammy • extended_group • ca
7
2026-03-05 • via Nuitee
T
Tim • couple • us
7
Quick Overnight Stay in the Port City
Pros:

We were just doing a quick overnight to get away from our house. The staff was very nice and the location was situated about a mile outside of the core of the tourist area so that worked for us as we were able to get a walk to and from that area.

Cons:

Several things. This place like many of these motel type places are always a work in progress so there is always something needing paint or upkeep, etc. Examples: Our front door shut and locked so we were mostly secure but you could see that the door did not line up completely and you could see outside into the parking lot in several areas, maybe an 1/8 inch gap but the doors should shut solid. In the shower there had been some caulking done to seal up some seams but the shower was a beige typs color and the silicone used was white so it looked very hack like there is not a lot of thought put into the presentation of the property.

2026-03-02 • via Nuitee
H
howard • couple • us
7
2026-02-26 • via Nuitee
J
Jonathan • couple • us
7
This property was certainly fine for an overnight stay and good value too
Pros:

The room seemed quite austere with little feeling of softness probably because of the simulated wood floor. The room was clean and the bed comfortable.

Cons:

The bathroom was cold particularly the floor, perhaps understandable as it was near zero degrees outside. Also the in-wall heating unit cycled on and off which would have bothered our sleep if we had not turned it off altogether,

2026-01-31 • via Nuitee
D
Denise • couple • us
5
2026-01-27 • via Nuitee
L
Lynda • couple • us
10
Wonderful
Pros:

Breakfast was nice. The staff was so friendly and helpful. Very welcoming. The room was clean and the location was perfect for our needs!

Cons:

The bathroom was really small. We were told we were "upgraded" to a suite with a kitchen but I would have rather had the room with the larger bathroom and not the kitchen

2026-01-20 • via Nuitee
P
PHILIPPE • extended_group • fr
5
Passable
Cons:

La chambre est dans un couloir. le sol c'est de la moquette pas très neuve. La salle de bain propre mais la baignoire avec des impacts le sol idem . le wifi de très mauvaise qualité. je ne recommande.

2026-01-19 • via Nuitee
D
don • couple • us
10
2026-01-19 • via Nuitee
S
Shawn • couple • us
8
Pros:

Annie was a gem! Always keeping everything stocked and sanitized. If you can't give her a five spot than no one in this world deserves a tip. She ROCKS

Cons:

parking

2026-01-19 • via Nuitee
C
Christine • couple • us
9
For a one night stay everything was acceptable
Cons:

Bathroom sink took way too long to drain
TV didn't work, had staff resolve issue, but once the TV was turned off the same issue occurred

2026-01-19 • via Nuitee
T
Todd • couple • us
8
2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
5
Decent
Pros:

I liked that it was close drive to the beaches

Cons:

The first morning we woke up to "no electricity due to a storm " yet the ac unit was still going but nothing else. Lights didn't work, etc. Couldn't get ready for the day there. They said the electricity went due to a storm but when I went outside nothing liked wet. They never apologized, just had excuses. It was a decent nice and clean place just was bummed about the electricity thing the 1st morning there.

2026-01-19 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-01-16 • via Nuitee
J
Jill • couple • us
9
We will continue to reserve a room here when we visit our family every month.
Pros:

Convenient to visiting family, easy location from I-95, nice breakfast selection, quiet, pleasant employees, clean comfortable beds, updated bathroom, very nice television

Cons:

Minor issue with no problem but the floor of our room was somewhat out of level with high and low spots. Just felt wonky in spots. Otherwise room was lovely.

2026-01-15 • via Nuitee
N
NUMAN EMRE • family_with_children • tr
7
Fiyatına göre fena degil
Pros:

Kahvaltı çok zayıf, salo çok kucuk

Cons:

Kahvalti

2026-01-15 • via Nuitee
M
Margaret • couple • us
4
2026-01-15 • via Nuitee
M
Michael • family_with_children • us
9
2026-01-12 • via Nuitee
K
krittee • couple • us
10
2026-01-11 • via Nuitee
K
Kimberly • couple • us
10
2025-12-28 • via Nuitee
A
Anna • family_with_children • fr
9
Très bon rapport qualité prix
Pros:

Chambre très propre, petit déjeuner avec beaucoup de choix et la dame qui s’occupait du petit déjeuner était absolument adorable.
Très bon rapport qualité prix et à 5min en voiture du centre.

2025-12-13 • via Nuitee