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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Laundry
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Express check-in/check-out
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Fax/photocopying
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Private parking
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Outdoor pool
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Sun terrace
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Outdoor pool - seasonal
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Vending machine - drinks
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Live music/performance
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Cooking class
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Movie nights
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Stand-up comedy
Review Highlights
Categories
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Property Description
Convenient Location and Charming Decor
Located just 2 km from The Music Hall in downtown Portsmouth, the Port Inn and Suites Portsmouth, Ascend Hotel Collection offers a unique stay with rooms featuring various color schemes and modern amenities such as a 32-inch cable TV and in-room coffee maker.
Relaxing Outdoor Amenities
Guests can enjoy the breakfast patio, outdoor pool, and barbecue/picnic area with charcoal grills. The perfect setting to unwind after a day of exploring the nearby attractions.
Complimentary Services and Nearby Attractions
Start your day with a continental breakfast, complete with Seattle’s Best Coffee. With free Wi-Fi throughout the hotel and complimentary parking, exploring attractions like Fuller Gardens, less than 18 km away, is a breeze.
Book your stay at the Port Inn and Suites Portsmouth, Ascend Hotel Collection for a memorable and convenient experience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Easy check in and out
very outdated and bathroom not very clean
Close to downtown, Friendly staff, CLEAN room, LOVED the suite option so we could spread out. And it was affordable! My kids loved the pool, it was heated and lights for after dark! So so cool. Wished we could have stayed longer. The breakfast was fresh, many options and good!
Nothing!
Location
Staff weren’t helpful,breakfast was minimal, room was full of flies
The worst part was that check in was at 3 and yet our room wasn’t ready until 5:30
Unacceptable as we then lost 2.5 hours of our stay and wanted to rest after a long travel day.
The staff were a highpoint. The front desk person (Nikola?) was charming, personable and helpful, and the breakfast helper was lovely.
Traveling with grandchildren made the swimming pool a wonderful asset. The double room was small for for 2 adults and 2 kids, but clean and sufficient.
Breakfast was only ok, mostly prepackaged, not the homemade spread some hotels manage.
Tha second stairway to the pool (not through the lobby) was dark and dingy and meant even more time crossing parking lots.
Our hopes were very high for this motel and sadly immediately disappointed.
Pros: Staff was friendly. Quiet. Close to amenities.
Cons: There was what looked like animal waste in the walkway that never got cleaned during our entire stay. Everyone walking by would step on it and it made me cringe for what was supposed to be a relaxing trip. The interior room was as clean as it could probably be but very rundown despite photos. We discovered cockroaches on our final night which was very disturbing and a first for us. We spent our last day making sure there were none hitching a ride with us home. I actually cried because this was our first trip for a while and I spent it feeling anxious.
Conclusion: I would strongly suggest cleaning walkways daily at any motel. I've never been anywhere that this wasn't standard maintenance. The room itself visually looked mostly clean but cockroaches are always a sign of a problem that needs addressing. We are middle aged and that was legitimately our first encounter with cockroaches.
Es limpio
Si te quedas en las habitaciones de abajo, se oyen todo el tiempo los pasos de los que están en las habitaciones de arriba; entonces, a la hora de dormir, es muy incómodo.
Everything
Overall was nice. I really liked the lady in charge of the breakfast very sweet. Oh yeah, the pool is warm!!!
We were at the end where it looks like they put their junk; it was no pleasent to see at all.
Run down
Bath tub and lighting
Accessible to everything downtown.
Na
Perfect for our stay.
Delicious
Everything was good
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