Port Inn and Suites Portsmouth, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.8 (870 reviews)
505 US Highway 1 Bypass , Portsmouth , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Express check-in/check-out
Fax/photocopying
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Room size issues
Limited kitchenware

Categories

Cleanliness
8.88
The room was clean and well-maintained.
Service
9.35
Staff were very friendly and attentive, specifically mentioning Annie and the check-in clerk.
Location
8.89
Conveniently located, close to the center and major roads.
Room Quality
8.34
Some issues with missing kitchen items and room size, but overall satisfactory.
Amenities
8.37
Basic amenities available; wish for more variety in food options and kitchen utilities.
Value for Money
9.33
Good pricing for the quality and service provided.
Food and Beverage
8.38
Breakfast options were plentiful but mostly pre-packaged.
Overall Experience
8.85
Overall a pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:07

Property Description

Convenient Location and Charming Decor
Located just 2 km from The Music Hall in downtown Portsmouth, the Port Inn and Suites Portsmouth, Ascend Hotel Collection offers a unique stay with rooms featuring various color schemes and modern amenities such as a 32-inch cable TV and in-room coffee maker.

Relaxing Outdoor Amenities
Guests can enjoy the breakfast patio, outdoor pool, and barbecue/picnic area with charcoal grills. The perfect setting to unwind after a day of exploring the nearby attractions.

Complimentary Services and Nearby Attractions
Start your day with a continental breakfast, complete with Seattle’s Best Coffee. With free Wi-Fi throughout the hotel and complimentary parking, exploring attractions like Fuller Gardens, less than 18 km away, is a breeze.

Book your stay at the Port Inn and Suites Portsmouth, Ascend Hotel Collection for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 870 reviews
Cleanliness: 8.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 8.85
A
Alexander • solo_traveller • us
8
Great place to have a night or two away close to downtown Portsmouth
Pros:

I enjoyed the cleanliness and overall setup of the Inn

Cons:

Nothing

2026-04-02 • via Nuitee
S
soraya • couple • gb
10
We thoroughly enjoyed our stay.
Pros:

Breakfast was rather basic but the staff were extremely friendly and helpful...especially Annie. Our room was very comfortable and the location was perfect.

Cons:

Breakfast could have been better.

2026-03-30 • via Nuitee
L
Laura • family_with_children • us
9
Very nice clean price definitely better than most places,
Pros:

The room set up was great , separated room

Cons:

Everything was fine

2026-03-27 • via Nuitee
B
Burke • family_with_children • us
9
2026-03-27 • via Nuitee
J
justine • family_with_children • us
5
2026-03-23 • via Nuitee
S
Sally • couple • us
4
The pictures on the website are beautiful that is not the case in person. Nothing about our stay here for even one night
Pros:

Not much.

Cons:

The suite we reserved was on 2nd floor off lobby up a narrow staircase. I asked if they had any on ground level, they said no and then offered me a studio on ground level. If I’d known the suites were only in 2nd floor I wouldn’t have booked, my husband had mobility issues. I was charged for a suite but ended up in the studio with no credit for price difference. The host said it was a $3 difference in price 🤔 still no credit applied.

2026-03-21 • via Nuitee
A
Andres • couple • ca
7
You get what you pay for - don’t expect anything fancy. Rooms are clean, comfortable, everything was in working order, a
2026-03-18 • via Nuitee
M
Marla • couple • us
7
2026-03-16 • via Nuitee
M
Michael • family_with_children • us
8
2026-03-09 • via Nuitee
E
Emilie Mathilde • family_with_children • de
8
Tolles Personal, große und saubere Zimmer, leckeres Frühstück!
Pros:

Wir haben dieses Hotel nur gewählt weil es auf unserer Reiseroute Richtung Boston lag uns wurden positiv überrascht. Portsmouth ist auf jeden Fall einen Besuch wert und bei dieser Untekrunft macht man definitiv nichts falsch. Die Zimmer sind geräumig, sehr sauber, und die Betten sind komfortabel. Ganz toll war das Personal: Als wir hier waren wurden wir vom Schneesturm überrascht und mussten früher abreisen als geplant und gebucht. Die zuständige Mitarbeiterin an der Rezeption war super verständnisvoll und hilfsbereit und dank Ihrer Unterstützung konnten wir alles ohne Probleme mit booking.com abwickeln. Ganz klasse Service!
Auch richtig gut war erstaunlicherweise das Frühstück. Es gibt einen Pancake-Automaten, Müsli und Cornflakes, Milch und Milchalternativen, verschiedene Heißgetränke, verschiedene Joghurts, verschiedene Muffins, Brote mit Aufstrichen. Für amerikanische Verhältnisse extrem gut. Außerdem auch hier wieder: Eine ganz liebe Dame, die das Frühstück betreut und parallel für Ordnung sorgt und aufstockt. Toller Service!

Cons:

Alles super.

2026-03-08 • via Nuitee
T
Tammy • extended_group • ca
7
2026-03-05 • via Nuitee
T
Tim • couple • us
7
Quick Overnight Stay in the Port City
Pros:

We were just doing a quick overnight to get away from our house. The staff was very nice and the location was situated about a mile outside of the core of the tourist area so that worked for us as we were able to get a walk to and from that area.

Cons:

Several things. This place like many of these motel type places are always a work in progress so there is always something needing paint or upkeep, etc. Examples: Our front door shut and locked so we were mostly secure but you could see that the door did not line up completely and you could see outside into the parking lot in several areas, maybe an 1/8 inch gap but the doors should shut solid. In the shower there had been some caulking done to seal up some seams but the shower was a beige typs color and the silicone used was white so it looked very hack like there is not a lot of thought put into the presentation of the property.

2026-03-02 • via Nuitee
H
howard • couple • us
7
2026-02-26 • via Nuitee
J
Jonathan • couple • us
7
This property was certainly fine for an overnight stay and good value too
Pros:

The room seemed quite austere with little feeling of softness probably because of the simulated wood floor. The room was clean and the bed comfortable.

Cons:

The bathroom was cold particularly the floor, perhaps understandable as it was near zero degrees outside. Also the in-wall heating unit cycled on and off which would have bothered our sleep if we had not turned it off altogether,

2026-01-31 • via Nuitee
D
Denise • couple • us
5
2026-01-27 • via Nuitee
L
Lynda • couple • us
10
Wonderful
Pros:

Breakfast was nice. The staff was so friendly and helpful. Very welcoming. The room was clean and the location was perfect for our needs!

Cons:

The bathroom was really small. We were told we were "upgraded" to a suite with a kitchen but I would have rather had the room with the larger bathroom and not the kitchen

2026-01-20 • via Nuitee
P
PHILIPPE • extended_group • fr
5
Passable
Cons:

La chambre est dans un couloir. le sol c'est de la moquette pas très neuve. La salle de bain propre mais la baignoire avec des impacts le sol idem . le wifi de très mauvaise qualité. je ne recommande.

2026-01-19 • via Nuitee
D
don • couple • us
10
2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
5
Decent
Pros:

I liked that it was close drive to the beaches

Cons:

The first morning we woke up to "no electricity due to a storm " yet the ac unit was still going but nothing else. Lights didn't work, etc. Couldn't get ready for the day there. They said the electricity went due to a storm but when I went outside nothing liked wet. They never apologized, just had excuses. It was a decent nice and clean place just was bummed about the electricity thing the 1st morning there.

2026-01-19 • via Nuitee
S
Shawn • couple • us
8
Pros:

Annie was a gem! Always keeping everything stocked and sanitized. If you can't give her a five spot than no one in this world deserves a tip. She ROCKS

Cons:

parking

2026-01-19 • via Nuitee