Port Inn and Suites Portsmouth, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.8 (858 reviews)
505 US Highway 1 Bypass , Portsmouth , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Express check-in/check-out
Fax/photocopying
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Room size issues
Limited kitchenware

Categories

Cleanliness
8.88
The room was clean and well-maintained.
Service
9.35
Staff were very friendly and attentive, specifically mentioning Annie and the check-in clerk.
Location
8.89
Conveniently located, close to the center and major roads.
Room Quality
8.34
Some issues with missing kitchen items and room size, but overall satisfactory.
Amenities
8.37
Basic amenities available; wish for more variety in food options and kitchen utilities.
Value for Money
9.33
Good pricing for the quality and service provided.
Food and Beverage
8.38
Breakfast options were plentiful but mostly pre-packaged.
Overall Experience
8.85
Overall a pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:07

Property Description

Convenient Location and Charming Decor
Located just 2 km from The Music Hall in downtown Portsmouth, the Port Inn and Suites Portsmouth, Ascend Hotel Collection offers a unique stay with rooms featuring various color schemes and modern amenities such as a 32-inch cable TV and in-room coffee maker.

Relaxing Outdoor Amenities
Guests can enjoy the breakfast patio, outdoor pool, and barbecue/picnic area with charcoal grills. The perfect setting to unwind after a day of exploring the nearby attractions.

Complimentary Services and Nearby Attractions
Start your day with a continental breakfast, complete with Seattle’s Best Coffee. With free Wi-Fi throughout the hotel and complimentary parking, exploring attractions like Fuller Gardens, less than 18 km away, is a breeze.

Book your stay at the Port Inn and Suites Portsmouth, Ascend Hotel Collection for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 858 reviews
Cleanliness: 8.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 8.85
J
Jonathan • couple • us
7
This property was certainly fine for an overnight stay and good value too
Pros:

The room seemed quite austere with little feeling of softness probably because of the simulated wood floor. The room was clean and the bed comfortable.

Cons:

The bathroom was cold particularly the floor, perhaps understandable as it was near zero degrees outside. Also the in-wall heating unit cycled on and off which would have bothered our sleep if we had not turned it off altogether,

2026-01-31 • via Nuitee
D
Denise • couple • us
5
2026-01-27 • via Nuitee
L
Lynda • couple • us
10
Wonderful
Pros:

Breakfast was nice. The staff was so friendly and helpful. Very welcoming. The room was clean and the location was perfect for our needs!

Cons:

The bathroom was really small. We were told we were "upgraded" to a suite with a kitchen but I would have rather had the room with the larger bathroom and not the kitchen

2026-01-20 • via Nuitee
T
Todd • couple • us
8
2026-01-19 • via Nuitee
D
don • couple • us
10
2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
5
Decent
Pros:

I liked that it was close drive to the beaches

Cons:

The first morning we woke up to "no electricity due to a storm " yet the ac unit was still going but nothing else. Lights didn't work, etc. Couldn't get ready for the day there. They said the electricity went due to a storm but when I went outside nothing liked wet. They never apologized, just had excuses. It was a decent nice and clean place just was bummed about the electricity thing the 1st morning there.

2026-01-19 • via Nuitee
C
Christine • couple • us
9
For a one night stay everything was acceptable
Cons:

Bathroom sink took way too long to drain
TV didn't work, had staff resolve issue, but once the TV was turned off the same issue occurred

2026-01-19 • via Nuitee
P
PHILIPPE • extended_group • fr
5
Passable
Cons:

La chambre est dans un couloir. le sol c'est de la moquette pas très neuve. La salle de bain propre mais la baignoire avec des impacts le sol idem . le wifi de très mauvaise qualité. je ne recommande.

2026-01-19 • via Nuitee
S
Shawn • couple • us
8
Pros:

Annie was a gem! Always keeping everything stocked and sanitized. If you can't give her a five spot than no one in this world deserves a tip. She ROCKS

Cons:

parking

2026-01-19 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-01-16 • via Nuitee
J
Jill • couple • us
9
We will continue to reserve a room here when we visit our family every month.
Pros:

Convenient to visiting family, easy location from I-95, nice breakfast selection, quiet, pleasant employees, clean comfortable beds, updated bathroom, very nice television

Cons:

Minor issue with no problem but the floor of our room was somewhat out of level with high and low spots. Just felt wonky in spots. Otherwise room was lovely.

2026-01-15 • via Nuitee
M
Margaret • couple • us
4
2026-01-15 • via Nuitee
N
NUMAN EMRE • family_with_children • tr
7
Fiyatına göre fena degil
Pros:

Kahvaltı çok zayıf, salo çok kucuk

Cons:

Kahvalti

2026-01-15 • via Nuitee
M
Michael • family_with_children • us
9
2026-01-12 • via Nuitee
K
krittee • couple • us
10
2026-01-11 • via Nuitee
K
Kimberly • couple • us
10
2025-12-28 • via Nuitee
A
Anna • family_with_children • fr
9
Très bon rapport qualité prix
Pros:

Chambre très propre, petit déjeuner avec beaucoup de choix et la dame qui s’occupait du petit déjeuner était absolument adorable.
Très bon rapport qualité prix et à 5min en voiture du centre.

2025-12-13 • via Nuitee
D
deborah • couple • us
8
Pros:

We loved Annie the woman who set up breakfast. She is a gem!

2025-12-12 • via Nuitee
• extended_group • us
8
Excellent Staff
Pros:

The man who checked Trish in, she didn't get his name but he was very nice and she said he took time to tell her all the important things about the hotel and all. We both travel a lot and many times the clerk just hands you a key and looks at you blankly. So it was nice to have one so engaged. The room was missing dishsoap and a couple of the dishes were dirty so we ask the audit person and he was nice enough to go down and get us a bottle. Both of these were on Sunday night, so kudos to both the 2nd shift and the audit shift clerks and thank you.

Cons:

We paid extra for the kitchen as I was traveling with my son Ollie who is 8 and has CP. We planned to cook and eat at the room. This is a room that is meant for four people, but there were two plates, three wine glasses and tiny little mugs. There were SIX knives, but only three forks and two large spoons. No small spoons at all. We had to get plastic spoons for my son. There were only two sets of towels. And the bottom of the tub has no texture...it is SLICK.
Also, one of the beds is right up against the heater. And it was loud with a rattle. Poor design.
There are no USB plug in *we found these even in small villages in Germany* and the only plug around the beds that we could find was the one between with a lamp plugged into it.
And...at least put a desk lamp in there with brighter light. There are two small lamps and the kitchen lights but they are really dim. Hard to do work when it's that dim.

2025-12-10 • via Nuitee
L
Lydia Concepcion • family_with_children • es
9
Pros:

La amabilidad, la limpieza y el desayuno. La habitación es fantástica

Cons:

Me gustó todo mucho

2025-11-30 • via Nuitee