Grand Hotel & Conference Centre Calgary Airport, an Ascend Collection Hotel

Hotels
Ascend Collection
8.2 (5291 reviews)
2828 23 Street Northeast , Calgary , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Pleasant staff
Clean and comfortable rooms
Great location
Good value for money
Cons:
Dated rooms
No restaurant open
Limited variety in breakfast

Categories

Cleanliness
8.1
Rooms are always very clean and comfortable.
Service
8.6
Staff are always pleasant and welcoming.
Location
8.6
The location is easy to get to.
Room Quality
8.1
The room was veryyyy spacious, but some rooms are dated.
Amenities
7.9
The restaurant was closed during a busy season and no ice machines were functioning.
Value for Money
8.3
We were upgraded and had a genius discount, which was a really good deal.
Food and Beverage
7.6
Breakfast is the same, no variety for the 2 nights we stayed.
Overall Experience
8.4
Excellent stay, as always.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms featuring flat-screen TVs, work desks, and en suite bathrooms with free toiletries. Some rooms even offer stunning mountain views.

Delicious Dining Options
Satisfy your cravings at Steels Café & Grill or unwind at the Lobby Lounge with a wide selection of food and beverages to choose from.

Convenient Amenities
Enjoy complimentary Wi-Fi, a fitness centre, and 24-hour reception. Need to relax? Arrange for onsite massage services. Plus, benefit from free parking during your stay.

Book now at Royal Hotel Calgary, Trademark Collection by Wyndham for a memorable and convenient experience in Calgary!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 5291 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.1
Amenities: 7.9
Value for Money: 8.3
Food and Beverage: 7.6
Overall Experience: 8.4
N
Naseem couple ca
8
Not bad. Would like to come back
Pros:

Friendly staff yummy breakfast

Cons:

House keeping. Every day forgot something

2026-08-08 via Nuitee
S
Saverio couple it
9
Ottima scelta per un alloggio vicino l’aeroporto
Pros:

La comodità del parcheggio, la vicinanza all’aeroporto, le dimensioni del tutto generose della stanza e la colazione inclusa molto ricca di alternative.

2026-08-07 via Nuitee
I
Isaiah couple ca
10
2026-08-07 via Nuitee
M
Myrna solo_traveller ca
6
2026-08-07 via Nuitee
F
Franck couple fr
7
2026-08-07 via Nuitee
C
Chelsea solo_traveller ca
7
Was a good easy stay for the weekend in Calgary
Pros:

Easy to get too

Cons:

Na

2026-08-07 via Nuitee
C
Charolia solo_traveller ca
10
Pros:

Everything

2026-08-06 via Nuitee
S
Syed Ashraf family_with_children us
6
may not consider again
Pros:

poor qulity

Cons:

less options, better qulity

2026-08-06 via Nuitee
S
satvir couple ca
10
2026-08-05 via Nuitee
R
Rufus solo_traveller ca
9
2026-08-05 via Nuitee
S
Shyvonne solo_traveller ca
6
Pros:

Free breakfast was alright

Cons:

Room wasn’t ready an hour after check in time.

2026-08-04 via Nuitee
O
OMAR family_with_children ca
10
2026-08-04 via Nuitee
A
Aaron solo_traveller ca
5
Overall just barely skates by as a workable hotel. Nothing Grand about it.
Pros:

Reasonably spacious room and comfortable bed.

Cons:

Terrible breakfast food, laggy slow WiFi, terrible in-room lighting, cold showers some mornings. These things are all entry level requirements for a business hotel and "conference center".

2026-08-04 via Nuitee
R
Rastegar couple ca
1
I had a very disappointing experience at this hotel. The staff were unhelpful and didn’t seem to care about guests’ con
Pros:

I had a very disappointing experience at this hotel.

The staff were unhelpful and didn’t seem to care about guests’ concerns at all. My bed was broken, and I couldn’t sleep the entire night because of it. I reported the issue, and they told me they would replace it, but they never did.

The hotel was also very noisy, making it even harder to get any rest. We were staying as two guests, but the room only had one blanket, which was very inconvenient.

Overall, the staff took no responsibility for any of the problems, and their attitude was unprofessional and unfriendly. I would not recommend staying here.

Cons:

I had a very disappointing experience at this hotel.

The staff were unhelpful and didn’t seem to care about guests’ concerns at all. My bed was broken, and I couldn’t sleep the entire night because of it. I reported the issue, and they told me they would replace it, but they never did.

The hotel was also very noisy, making it even harder to get any rest. We were staying as two guests, but the room only had one blanket, which was very inconvenient.

Overall, the staff took no responsibility for any of the problems, and their attitude was unprofessional and unfriendly. I would not recommend staying here.

2026-08-03 via Nuitee
J
Joanne couple ca
9
A pleasant stay. We had exceptional service from the individual in the lounge. That person is a real gem. Great service
Pros:

Close to an appointment we had in Kelowna.

2026-08-03 via Nuitee
M
Micheline extended_group ca
1
Did not honour reservation
Pros:

They overbooked, couldn’t honour my reservation and left us on the streets for the night.

Cons:

They overbooked, couldn’t honour my reservation and left us on the streets for the night.

2026-08-03 via Nuitee
S
Siriruk extended_group us
1
Pros:

The hotel don’t have my booking, I tried to contact, called them, they told me to ask booking.com. We emailed them, no response. Not helpful.

2026-08-03 via Nuitee
P
Pavol family_with_children sk
7
Decent stay not far from the airport but the value for money is low
Pros:

We were upgraded into King size bed room for free without asking. Staff was very nice. Free breakfast was solid.

Cons:

Hotel is not in the best location. There is literally nothing to do around. Despite the hotel has airport in its name they do not provide a shuttle to the guests.

2026-08-03 via Nuitee
J
Jennifer couple ca
1
2026-08-02 via Nuitee
P
Peter solo_traveller ca
10
2026-07-24 via Nuitee