Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great amenities
Cons:
Cleanliness issues
Dated room conditions

Categories

Cleanliness
6.95
The rooms were described as filthy, with scuffed walls and dirty floors. Reports of old and chipped furniture and ineffective TV added to the negative sentiment.
Service
9.65
Staff received high praise for being friendly and helpful across multiple reviews.
Location
9.45
The location is highlighted as fantastic, with proximity to the beach and great views.
Room Quality
7.45
The rooms were generally dated and required renovation, with some guests noting poor conditions.
Amenities
8.45
Free bikes and beach amenities are available, enhancing the overall experience.
Value for Money
8.95
General sentiment indicates fair value for the location, although disappointment was expressed by some regarding room conditions.
Food and Beverage
8.95
Positive mentions of homemade treats, like banana bread, add to the dining experience.
Overall Experience
8.95
Despite room issues, the overall sentiment indicates a satisfying stay largely due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:48

Property Description

Oceanfront Lagoon-Style Pool
Indulge in our stunning oceanfront lagoon-style swimming pool, perfect for a refreshing dip or lounging under the sun, offering a picturesque view of the ocean right at your fingertips.

Balcony with Ocean View
Each room features a private balcony with a mesmerizing ocean view, allowing you to start and end your day with the soothing sound of the waves and the breathtaking sight of the sea.

Convenient Location with Nearby Activities
Situated near Historic Kapaa town, our hotel offers easy access to various dining and shopping options, as well as exciting activities like snorkeling, helicopter tours, and whale watching, ensuring a memorable Hawaiian getaway.

Book now to experience the ultimate blend of relaxation and adventure at Hotel Coral Reef!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIH

Location

Guest Reviews

8.6
Based on 785 reviews
Cleanliness: 6.95
Service: 9.65
Location: 9.45
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.95
Overall Experience: 8.95
M
Mark • couple • us
2
Coral Grief. Unacceptable Conditions, Bad Safety Concerns, and Absolutely Not Worth $300 a Night.
Pros:

What did we like? We liked getting out of there after one night. The staff was nice and the only thing that got us through the night was the bed was comfortable enough.

Cons:

I rarely write reviews like this, but we were so disgusted by this property that we checked out after just one day. For $300 a night, you expect a clean, functioning room. This was an absolute joke. One caveat, the staff were friendly despite the situation.

Check-in area was unprofessional—the lobby was chaotic, and someone was yelling at a football game on TV behind the desk. Once checked in, we found out the elevator and the laundry facilities were completely out of order. My wife is currently dealing with a torn hamstring, so climbing the stairs with luggage was painful and difficult. Because we couldn't wash our clothes after over a week of traveling, we had to resort to hand-washing clothes in the bathroom sink.

The room itself looked like it hadn't been updated or properly cleaned since 1985. We found what could be mold by the AC, filthy woodwork, a microwave covered in old food grime, and a shower that barely trickled. Worse, there were major safety hazards: exposed wiring under a broken tub panel, a bed propped up on a block of wood, and a massive 4-inch lip on the sliding door track that we kept tripping over. There was even a dirty washcloth tied around the ceiling fire sprinkler.
Hallways were no better, with overflowing trash piles that looked like they'd been ripped into by animals. If management had just been honest and emailed us about the broken elevator and laundry ahead of time, we would have cancelled. Instead, we were completely blindsided.

I operate a 9.7-rated short-term rental in Kona, so I'm well aware of the effort and cost it takes to run a property. I don't demand luxury when I travel, but I do expect basic sanitation and safety. When we packed up and left early, management didn't care at all and refused to offer any sort of refund or compensation. I have photos documenting all of this. Do yourself a favor and book somewhere else.

2026-10-16 • via Nuitee
C
Colene • couple • us
9
Overall a pleasant stay. We love the views and bring so close to the water.
Pros:

Love the location and the staff.

Cons:

Pillows need up grading and both rooms we stayed in had either a toilet or a tub issue. Nothing serious, but it made the hotel feel a little run down. No screen on our slider either.

2026-10-12 • via Nuitee
J
Joel • couple • us
9
A very relaxing place, a beautiful view
Pros:

This is a quiet hotel. Even though it is between the highway and the beach, you don't hear road noise because the ocean noises block them out.
The view from the room is spectacular. I recommend 2nd or 3rd floor for the view. You look out over the water.

Cons:

The highway in front is very busy during the day. Luckily the drivers in Hawaii are very nice and stop to let you in.

2026-09-10 • via Nuitee
K
Kenneth • couple • us
10
Pros:

Awesome staff, great room. perfect location.

2026-09-08 • via Nuitee
G
Giuseppe • couple • it
7
2026-08-19 • via Nuitee
M
Mencher • solo_traveller • us
10
2026-08-16 • via Nuitee
S
Stéphane • couple • fr
4
Emplacement parfait mais prestation très décevante
Pros:

Emplacement près du centre de Kapaa
Plage à proximité et prêt de chaises et serviettes

Cons:

Très déçus du rapport qualité prix et de l attention clientèle !
Nous avons une chambre où la salle de bains est limite insalubre (porte papier wc complètement rouillé ainsi que le bas de la baignoire + porte salle de bains toute abîmée et en sale état )… pour 2020€ par nuit!!!!
Nous y restions 7 nuits: chambre qui sent le renferme, sombre et pas nette du tout!
Nous y étions pour mes 50 ans: AUCUNE attention de m hotel, même pas un petit mot pour souhaiter mon anniversaire… rien!
Au départ on ne nous a pas demandé si nous étions satisfait… ce qu on fait normalement dans un « hôtel « .
Après une nuit nous sommes allés leur exprimer notre mécontentement avec photos à l’appui ! Le manager a accepté de nous changer de chambre et nous avons eu la vue mer. Rien à voir: chambre plus grande, vue mer top et salle de bains correcte. MAIS attention : cet hôtel a réellement besoin d un rafraîchissement… même la chambre vue mer est vieillotte et depassee…

Franchement : déçus du séjour…ménage de la chambre pas fait du tout sur la semaine sauf une fois car on l a demandé…

2026-08-11 • via Nuitee
M
Mary • couple • us
10
We loved our stay here.
Pros:

Great location, it is right on the beach. The staff offered beach chairs, pool towels, and other amenities for free (as available). Comfortable bed and good air conditioning.

Cons:

There is a lot of traffic in this area of the island and it was often really congested. We had to add on extra time to go anywhere.

2026-08-09 • via Nuitee
J
Joanne • solo_traveller • us
4
A very expensive stop.
Pros:

The banana bread in the morning was amazing, that was nice of them to offer that.

Cons:

There was garbage piled up in the hallways that was falling out of bags, and it stank of garbage. The other guests were really loud and the partying type, it was not relaxing.

2026-08-03 • via Nuitee
J
James • solo_traveller • us
3
Was not informed about the situation I had to go through.
Cons:

No TV wifi kept going off every 10 min. I got So frustrated so I just turned it off. And I didn't get a chance to tell front desk about compensation.

2026-07-25 • via Nuitee
L
Lance • extended_group • us
9
2026-07-20 • via Nuitee
J
Jorge • solo_traveller • es
7
2026-07-02 • via Nuitee
J
Janes • solo_traveller • us
10
2026-06-30 • via Nuitee
E
eram • family_with_children • us
5
2026-06-24 • via Nuitee
E
Ellen • couple • us
8
Excellent value for the price! Perfect location steps from the beach and very nice staff!
Pros:

Excellent location with parking! Steps from the beach, and very close to excellent breakfast options, including the restaurant on site. The room has great AC and a little balcony. Good beach towels available and friendly staff. Easy check in after hours with a key code.

2026-06-22 • via Nuitee
D
Dodson • couple • us
8
Good for the price
Pros:

Good

2026-06-19 • via Nuitee
V
Valérie • solo_traveller • fr
10
2026-06-17 • via Nuitee
V
Valérie • solo_traveller • fr
9
2026-06-17 • via Nuitee
J
Janes • solo_traveller • us
9
2026-06-15 • via Nuitee
J
Janes • solo_traveller • us
9
2026-06-15 • via Nuitee