Hotel Mercator Itzehoe-Klosterforst

Hotels
8 (1461 reviews)
Hanseatenplatz 2 , Itzehoe , DE
+49 4821 15200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good food
Cons:
Inconsistent Wi-Fi
Limited heating control
Desire for more amenities

Categories

Cleanliness
7.83
The hotel meets cleanliness requirements, with guests noting rooms are clean and tidy.
Service
8.8
Guests highlighted the friendliness and attentiveness of staff throughout their stay.
Location
8.34
Conveniently located near supermarkets and amenities, providing easy access for guests.
Room Quality
7.79
Rooms were described as spacious and comfortable, meeting basic needs well.
Amenities
7.82
Standard features provided, although some amenities such as better Wi-Fi were missed.
Value for Money
7.28
Some guests felt pricing could be better considering issues like heating adjustments.
Food and Beverage
8.33
Breakfast and dinner were highlighted positively, with some desire for more variety.
Overall Experience
7.8
General satisfaction with a willingness to return despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:22

Property Description

Luxurious Accommodation
Indulge in a stay at the Hotel Mercator Itzehoe Klosterforst, where spacious rooms with satellite TV and modern desks await you for a comfortable retreat.

Fitness and Wellness
Enjoy complimentary access to the nearby gym and sauna at the Park Fitness Centre, perfect for a rejuvenating workout session during your stay.

Culinary Delights
Savor a delightful culinary experience at the Mercator’s Vis à Vis restaurant, offering a mix of regional specialties and international cuisine, while the onsite snack bar serves a variety of drinks for a relaxing evening.

Experience the perfect blend of comfort, convenience, and luxury at Hotel Mercator Itzehoe Klosterforst. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8
Based on 1461 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 7.8
D
Debora • couple • de
9
2026-11-01 • via Nuitee
M
Michael • solo_traveller • de
7
Cons:

Die Toilettenspülung ist gewöhnungsbedürftig.
Der Aufzug ist defekt, für mich kein Problem aber für ältere und gehbehinderte Personen ist eine Zumutung.

2026-10-29 • via Nuitee
L
La Bet • extended_group • de
9
2026-10-25 • via Nuitee
J
Jens • couple • de
8
2026-10-22 • via Nuitee
C
Catalin • solo_traveller • ro
8
2026-10-21 • via Nuitee
B
Birte • couple • de
9
Unser Aufenthalt war sehr angenehm. Wir werden das Hotel ganz sicher wieder buchen.
Pros:

Das Zimmer und das Bad waren von der Größe und Ausstattung super!
Das Restaurant haben wir nicht genutzt - es sah aber sehr gemütlich aus.
Parkplätze sind reichlich direkt am Hotel vorhanden. Direkt gegenüber und hinter dem Hotel gibt es Bäcker bei denen man sehr gut Frühstücken kann.

Cons:

Für unsere Bedürfnisse war alles vorhanden.

2026-10-19 • via Nuitee
C
Cornelis • family_with_children • nl
8
Pros:

Location was very good, staff friendly, shower excellent, nice beds, and clean rooms

Cons:

Wifi signal was not very strong in our room; breakfast was nice however the option for a cappuccino would have been nice :-)

2026-10-17 • via Nuitee
G
Geta • family_with_children • ro
10
2026-10-17 • via Nuitee
R
Romina • couple • de
8
2026-10-16 • via Nuitee
C
Claudia • couple • de
9
Ruhig, sauber, freundliches Personal. Wir waren auf der Durchfahrt und haben uns sehr wohlgefühlt.
Pros:

Alles war gut organisiert und obwohl das Zimmer etwas altmodisch eingerichtet war, war alles blitzsauber. Bequeme Matratzen und ein großes Zimmer haben den Aufenthalt sehr angenehm gestaltet.

Cons:

Alles gut.

2026-10-16 • via Nuitee
A
ana maria • couple • pt
9
2026-10-16 • via Nuitee
W
Wolf-Guido • solo_traveller • de
9
Pros:

Freundliches Personal, sauber, zentral

2026-10-12 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-10-12 • via Nuitee
S
Susanne • couple • de
5
2026-10-12 • via Nuitee
D
Debora • solo_traveller • de
7
2026-10-09 • via Nuitee
O
Olli • solo_traveller • de
8
2026-10-09 • via Nuitee
E
Emmanuel • solo_traveller • fr
2
À fuir
Pros:

Pas grand chose

Cons:

Cet établissement ne vaut pas ses étoiles.
Des équipements obsolètes voire non fonctionnels. Pas de climatisation dans une chambre vitrée sur deux côtés un jour de canicule. Un personnel pas impliqué. Une très mauvaise expérience. Rien de positif lors de ce séjour, à par la hâte de le quitter.

2026-10-08 • via Nuitee
S
Simonas Pangonis • solo_traveller • lt
9
2026-10-08 • via Nuitee
K
Kirsten • solo_traveller • de
8
2026-10-07 • via Nuitee
M
Miriam • solo_traveller • de
8
2026-10-07 • via Nuitee