Hotel Mercator Itzehoe-Klosterforst

Hotels
8 (1261 reviews)
Hanseatenplatz 2 , Itzehoe , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good food
Cons:
Inconsistent Wi-Fi
Limited heating control
Desire for more amenities

Categories

Cleanliness
7.83
The hotel meets cleanliness requirements, with guests noting rooms are clean and tidy.
Service
8.8
Guests highlighted the friendliness and attentiveness of staff throughout their stay.
Location
8.34
Conveniently located near supermarkets and amenities, providing easy access for guests.
Room Quality
7.79
Rooms were described as spacious and comfortable, meeting basic needs well.
Amenities
7.82
Standard features provided, although some amenities such as better Wi-Fi were missed.
Value for Money
7.28
Some guests felt pricing could be better considering issues like heating adjustments.
Food and Beverage
8.33
Breakfast and dinner were highlighted positively, with some desire for more variety.
Overall Experience
7.8
General satisfaction with a willingness to return despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:22

Property Description

Luxurious Accommodation
Indulge in a stay at the Hotel Mercator Itzehoe Klosterforst, where spacious rooms with satellite TV and modern desks await you for a comfortable retreat.

Fitness and Wellness
Enjoy complimentary access to the nearby gym and sauna at the Park Fitness Centre, perfect for a rejuvenating workout session during your stay.

Culinary Delights
Savor a delightful culinary experience at the Mercator’s Vis à Vis restaurant, offering a mix of regional specialties and international cuisine, while the onsite snack bar serves a variety of drinks for a relaxing evening.

Experience the perfect blend of comfort, convenience, and luxury at Hotel Mercator Itzehoe Klosterforst. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 7.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 15 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1261 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 7.8
O
Onno • solo_traveller • nl
7
Prima overnachtingsplek op doorreis
Pros:

De parkeergarage onder het hotel…

Cons:

…dat opladen van de auto niet mogelijk was

2026-04-03 • via Nuitee
F
Florian • extended_group • de
5
2026-04-03 • via Nuitee
B
Beate • solo_traveller • de
8
2026-04-01 • via Nuitee
M
Malte • family_with_children • de
8
2026-03-29 • via Nuitee
H
Hervé • extended_group • fr
9
2026-03-27 • via Nuitee
S
Sören • solo_traveller • ch
3
2026-03-26 • via Nuitee
J
Jochen • solo_traveller • de
8
2026-03-24 • via Nuitee
H
Heike • family_with_children • de
8
Pros:

Das Personal war wie immer sehr freundlich. Im Hotel ist es angenehm ruhig. Das Frühstück ist lecker und ausreichend.

Cons:

Das einzige was zu bemängeln wäre, ist, dass der Kaffee beim Frühstück abgestanden schmeckt, da er wahrscheinlich schon früh in die Kannen gefüllt wird.

2026-03-22 • via Nuitee
A
Alexandra • extended_group • de
3
Cons:

Bei 4 Übernachtungen wurde am 3. Tag endlich einmal das Zimmer notgereinigt. Katastrophe!

2026-03-22 • via Nuitee
G
Gitte • couple • dk
9
2026-03-21 • via Nuitee
C
Coen • solo_traveller • ru
8
2026-03-20 • via Nuitee
T
Tümer Y • couple • tr
7
Good option for a short stay with your pet
Pros:

The ability to stay with our dog and the nearby Edeka grocery for shopping option.

Cons:

The bed and pillows were not comfortable. Like in many standard German hotels, single beds were attached to each other to make a bigger size bed, which is definitely not comfortable for couples.

2026-03-16 • via Nuitee
A
Astrid • couple • de
9
Wir kommen gerne wieder.
Pros:

Der Empfang bei der Ankunft war sehr nett und umkompliziert. Die Betten waren sehr bequem, das Zimmer ausreichend für 2 Personen. Beim Frühstück waren wir etwas spät, so dass noch nicht wieder eingedeckt war, aber nach einigem Suchen hatten wir alles zusammen und die Auswahl war sehr groß. Man sitzt sehr schön mit Blick auf den kleinen Garten, die Bedienung war zuvorkommend, nur der Kaffee stand schon etwas länger in den Kannen. Ansonsten Top!

Cons:

Der Wasserhahn im Bad sitzt in der Steinplatte so wiet weg vom Waschbecken, dass man automatisch die Platte geflutet hat. Eine Duschtasse anstelle einer Badewanne mit hohem Einstieg wäre etwas zeitgemässer.

2026-03-16 • via Nuitee
J
Johanna • couple • de
9
2026-03-15 • via Nuitee
M
Marcel • family_with_children • de
8
Sehr guter Aufenthalt
Pros:

Entspannte Parkplatzsituation

Cons:

Kleine Verbesserung. Ein paar kleine Gebäckteilchen hätte das Frühstück sehr abgerundet

2026-03-14 • via Nuitee
W
Willi • family_with_children • de
10
2026-03-12 • via Nuitee
K
Karlheinz • couple • de
6
2026-03-11 • via Nuitee
J
Jochen • solo_traveller • de
9
2026-03-10 • via Nuitee
A
Andreas Hübner • solo_traveller • de
7
2026-03-09 • via Nuitee
R
Robert • solo_traveller • pl
10
2026-03-08 • via Nuitee