Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent and extensive breakfast
Convenient location (near motorway/close to Zwolle)
Good restaurant/dinner service
Quiet atmosphere for many guests
Cons:
Aging/dated rooms and bathrooms
Mould in showers and reports of insects in rooms
Poor bed quality/uncomfortable beds
Small room sizes for standard rooms
Thin walls/noise and cold bathrooms
Limited public transport access

Categories

Cleanliness
6.5
Mixed reports: several guests praised cleanliness, but multiple complaints mention mold in showers and even insects (kevers), indicating inconsistent housekeeping and maintenance issues.
Service
9
Consistently positive: staff described as friendly, very helpful and attentive (warm check-in, staff tried to remedy issues and provided compensations/heaters).
Location
8
Generally good: convenient location near the motorway and close to Zwolle; car access is good. However some guests noted it is a walkable distance to the city and public transport access is limited.
Room Quality
6
Several negative remarks: rooms described as small, dated, cold (unheated bathrooms), thin walls/noise and poor bed quality (too soft or otherwise uncomfortable).
Amenities
7.5
Good amenities noted: generous breakfast, restaurant/bar, wooden room cards and available extras (heater fans when needed, games area). Some amenities (heating) appear inconsistent.
Value for Money
6
Multiple comments indicate poor price–quality ratio due to aging facilities, bed quality and maintenance issues, reducing perceived value.
Food and Beverage
9.2
Strong positive feedback: breakfast repeatedly described as excellent and extensive; dinner/a la carte meals and service praised as very good.
Overall Experience
8.6
Overall mixed-to-positive: excellent breakfast and service and a convenient location offset issues with room condition, beds, and occasional cleanliness/maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location
Mercure Hotel Zwolle is perfectly situated on the edge of Zwolle, offering a peaceful retreat just 2.5 km from the vibrant city centre.

Comfortable Rooms and Dining
Guests can enjoy modern amenities such as satellite TV, tea/coffee facilities, and complimentary Wi-Fi throughout the hotel. Indulge in a delicious breakfast in the dining room or on the terrace with picturesque views. Savor a variety of beverages at Bartjens Proeflokaal and relish international cuisine at De Hanze restaurant.

Nearby Attractions
Explore the area with ease as the hotel is close to the bicycle-intersection 16 and the popular event centre of IJsselhallen. For nature enthusiasts, the stunning Sallandse Heuvelrug National Park is just a short drive away.

Ready to experience comfort and convenience at Mercure Hotel Zwolle? Book your stay now!

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

The public bus runs between the hotel and the station. Please contact the reception for timetables.

Please note that a prepayment can be asked any time after booking. You will be contacted with payment details to make your booking valid.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

7.6
Based on 1836 reviews
Cleanliness: 6.5
Service: 9
Location: 8
Room Quality: 6
Amenities: 7.5
Value for Money: 6
Food and Beverage: 9.2
Overall Experience: 8.6
A
Ahmad • family_with_children • kw
8
2026-11-07 • via Nuitee
B
brinky • couple • nl
5
2026-11-05 • via Nuitee
D
Denys • family_with_children • ua
9
Pros:

Гарне розташування готелю (поруч з транспортною розв'язкою, але не шумно). До центру міста 15 хв на авто. Смачні сніданки та гарний вибір. Безкоштовна парковка.

Cons:

Трохи не зручний диван-ліжко в номері та дивний вимикач світла у ванній кімнаті.

2026-11-03 • via Nuitee
I
Inge • couple • be
7
Aangenaam Zwolle
Pros:

Onthaal en ontbijt

Cons:

Kamer moeten wisselen omdat tv nietwerkte en de matrassen waren doorgelegen

2026-11-02 • via Nuitee
G
Guy • solo_traveller • be
7
2026-11-02 • via Nuitee
F
Fierens • family_with_children • be
8
2026-11-02 • via Nuitee
M
Martin • solo_traveller • nl
8
2026-11-01 • via Nuitee
M
M • couple • de
7
Guter Aufenthalt; Preis-Leitungsverhältnis aber nicht ausgewogen.
Pros:

Das Frühstück war sehr reichhaltig und abwechslungsreich.

Cons:

Die Betten waren sehr weich.
Negativ wurden wir durch die Parkgebühren von 7,50 EUR/Tag überrascht. Das Hotel liegt außerhalb der Stadt. Diese zusätzlichen Gebühren waren bei Buchung nicht erkennbar.

2026-11-01 • via Nuitee
J
Judith • family_with_children • nl
6
Prima bed maar achterstallig onderhoud en diverse gebreken aan de kamer
Pros:

Het was een prima bed en er waren veel parkeerplaatsen

Cons:

Er is duidelijk onderhoud nodig. De rolgordijnen sloten niet goed waardoor de zon naar binnen scheen, het buro was flink beschadigd, de wastafel had barsten en het behang was op een plaats los.

2026-11-01 • via Nuitee
M
mohamed • solo_traveller • nl
10
2026-10-31 • via Nuitee
A
Andres Francisco • couple • nl
1
Niet aanraden
Pros:

Personeel aardig

Cons:

Prijs kwaliteit verhouding, was allemaal erg oud voor een 4 sterren hotel, had last van kevers in de kamers heel slecht

2026-10-29 • via Nuitee
S
Saskia • solo_traveller • nl
10
Prima!
Pros:

Schoon en rustig

2026-10-28 • via Nuitee
C
Carmelita • couple • nl
6
2026-10-28 • via Nuitee
K
Kris • solo_traveller • nl
6
2026-10-28 • via Nuitee
L
Lola • couple • nl
6
Fijn dat het zo dicht bij Zwolle is maar dit was wel ons eerste en laatste bezoek daar.
Pros:

Het personeel was zeer vriendelijk. Ook het ontbijt was erg lekker!

Cons:

In onze badkamer zat schimmel in de douchecabine. Op meerdere plekken zat er schimmel. Dit aangegeven bij de receptie. De lieve medewerker heeft het geprobeerd schoon te maken maar dit is helaas niet gelukt. Als compensatie had ze wat lekkere dingen om te snacken op de kamer gelegd.

2026-10-27 • via Nuitee
W
Westerhof • solo_traveller • nl
7
wel een goede accomodatie
Pros:

stille kamer

Cons:

de toegankelijkheid lopend.

2026-10-27 • via Nuitee
G
Geertje • solo_traveller • nl
9
Prima voor eennovernChting
Pros:

Fantastisch ontbijt.
Uitstekend diner.

Cons:

Bed net iets te zacht voor mijn rug.

2026-10-26 • via Nuitee
A
Andreas • family_with_children • de
5
Pros:

Gute Lage, Frühstück gut, aber Standard. Foyer und Restaurant geschmackvoll eingerichtet.

Cons:

Die Zimmer und vor allem das Bad waren unbeheizt und somit sehr kühl. Die Klimaanlage hat das nicht warm bekommen. Das Personal war aber sehr bemüht und hat uns Heizlüfter gebracht. Ohne diese wäre es nicht auszuhalten gewesen. Da diese sofort verfügbar waren, zeigt, dass wir nicht die ersten waren die das bemängelt haben. Eigentlich eine Schande für so ein Hotel.

2026-10-26 • via Nuitee
R
Raghavendra • couple • in
7
2026-10-23 • via Nuitee
F
Ferry • family_with_children • nl
3
Als laatste optie te gebruiken voor die regio
Pros:

Een zeer goed ontbijt

Cons:

Kwaliteit bedden is echt enorm slecht te benoemen

2026-10-22 • via Nuitee