Hotel Imperial Reforma

Hotels
7.6 (390 reviews)
Paseo de la Reforma 64 , Mexico City , mx

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Room maintenance concerns
Food quality problems

Categories

Cleanliness
6.74
Many reviews mention unsatisfactory cleanliness, including issues like insects and dust.
Service
8.71
Consistent praise for the friendly staff and customer service in multiple reviews.
Location
8.75
Repeatedly highlighted as a strong point, offering convenience and good access to attractions.
Room Quality
7.2
Mixed sentiments with some mentioning comfort but also concerns about maintenance.
Amenities
7.23
Amenities like breakfast and electrical fittings received criticism; some upgrades needed.
Value for Money
7.69
Diverse opinions, but overall seems to align with the price point given the location.
Food and Beverage
6.24
Food quality mentioned as lacking, with several reviews expressing disappointment.
Overall Experience
8.21
Despite some issues, guests generally express a willingness to return due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:20

Property Description

Historic Charm and Modern Comfort

Originally built in 1896, Hotel Imperial Reforma is a listed building situated on Reforma Avenue, offering elegant rooms with free Wi-Fi and private balconies. The classic decor and modern amenities provide a charming stay for guests.

Prime Location for Business and Leisure

Located on the edge of Zona Rosa, Mexico City's main entertainment and business district, the hotel is just a short walk from the Revolution Monument. With Juarez Metro Station and Reforma Bus Station nearby, exploring the city is convenient for both business travelers and tourists.

Dining Excellence and Convenience

Indulge in Spanish cuisine and fine wines at the Gaudi bar-restaurant, or savor a buffet breakfast at the Cúpula de Oro café. Whether for a business trip or a leisurely vacation, Hotel Imperial Reforma offers a delightful culinary experience.

Experience the perfect blend of history, luxury, and convenience at Hotel Imperial Reforma. Book your stay now for an unforgettable Mexico City getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 120 per stay.

Location

Guest Reviews

7.6
Based on 390 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 6.24
Overall Experience: 8.21
E
Edyi Araceli • couple • mx
7
2026-07-20 • via Nuitee
P
Paulo joel • solo_traveller • br
9
2026-07-18 • via Nuitee
L
LUIS ENRIQUE • solo_traveller • mx
8
bien comodo
Pros:

ubicacion

Cons:

un poco de ruido por la construccion

2026-07-15 • via Nuitee
M
Mariel • solo_traveller • mx
10
Pros:

La ubicación

Cons:

El buffet, la comida no era nada buena

2026-07-13 • via Nuitee
J
Joel Lopez Blando • solo_traveller • mx
9
2026-07-08 • via Nuitee
M
Ma.Eugenia • extended_group • mx
9
Placentera
Pros:

El hotel es lindo en gral y excelente ubicacion

Cons:

Todo bien

2026-07-08 • via Nuitee
C
Carol • solo_traveller • mx
9
2026-07-08 • via Nuitee
E
Erika • extended_group • us
6
Location and reception is perfect. The room is old, stinky and outdated
Pros:

The staff was wonderful. So considerate kind and patient. Went above and beyond, especially those at the reception desk.

Cons:

The hotel room. First and foremost as soon as you open the door the carpet smell is bad. They need to remove those carpets, they are filthy, smelly, and stink up the entire room. Second, the room is so old and outdated. Probably last outdated in the late 1970s.

2026-07-07 • via Nuitee
L
Leonel • solo_traveller • mx
6
Un hotel para personas no exigentes.
Pros:

La ubicación

Cons:

las instalaciones, la limpieza de la habitación y el servicio a la habitación.

2026-07-07 • via Nuitee
M
Maria • couple • mx
8
2026-07-06 • via Nuitee
G
Geraldina • solo_traveller • us
10
2026-07-03 • via Nuitee
L
lina • family_with_children • co
10
Pros:

una excelente joya arquitectonica y una ubicacion ideal para todo proposito, turismo, trabajo, etc

Cons:

poca variedad para el desayuno incluido

2026-07-03 • via Nuitee
G
González • solo_traveller • mx
10
2026-06-28 • via Nuitee
F
Fabian hernandez a • solo_traveller • mx
10
2026-06-23 • via Nuitee
E
Emilio • extended_group • mx
7
Pros:

La ubicación

Cons:

Instalaciones viejas y descuidadas. El desayuno incluído fue lo peor de la estancia, comida de mala calidad y rancia.

2026-06-22 • via Nuitee
G
GERARDO • family_with_children • mx
6
2026-06-22 • via Nuitee
G
Gael • solo_traveller • mx
5
Pros:

la ubicación y el exterior del hotel

Cons:

Muy viejas las instalaciones, no había aire acondicionado y se batallaba mucho con la regadera, muy oscura la habitación y ventanas muy viejas

2026-06-20 • via Nuitee
M
Manuel • couple • mx
9
2026-06-17 • via Nuitee
A
Alejandro • solo_traveller • mx
9
2026-06-16 • via Nuitee
J
Juan • couple • mx
9
Gran ubicación de este hotel
Pros:

Todo fue bueno

Cons:

Todo OK

2026-06-16 • via Nuitee