Citadines Trafalgar Square London

Hotels
•
Citadines
8.2 (5148 reviews)
18-21 Northumberland Ave , London , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Table tennis
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location near major attractions
Friendly and helpful staff
Cons:
Issues with cleanliness and maintenance
High prices compared to quality

Categories

Cleanliness
7.69
Several reviews mention issues with cleaning and maintenance, leading to lower sentiment.
Service
9.16
Positive sentiments about helpful staff and good service.
Location
9.2
Consistently praised as being ideal for sightseeing.
Room Quality
7.65
Criticism related to room comfort and functionality, especially in bathrooms.
Amenities
7.68
Concerns about functional issues with elevators and lack of amenities.
Value for Money
7.14
Many reviews indicate the pricing does not match the quality experienced.
Food and Beverage
8.69
Breakfast received positive mentions for variety and quality.
Overall Experience
8.36
Mixed experiences but generally good with some notable flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:29

Property Description

Modern Self-Catering Accommodation
Citadines Trafalgar Square London provides contemporary self-catering apartments and studios in the heart of London. Enjoy the convenience of staying just steps away from Trafalgar Square and a short walk from iconic landmarks.

Convenient Amenities
Experience comfort with amenities such as satellite TV, modern sound systems, kitchenettes, and a 24-hour front desk. The spacious breakfast lounge is perfect for starting your day right before exploring the city.

Prime Location
With attractions like the London Eye, The Houses of Parliament, and The National Gallery within walking distance, Citadines Trafalgar Square offers the perfect base for your London adventures.

Book now to secure your stay at Citadines Trafalgar Square London and make the most of your visit to the vibrant city!

Important information:

Pets under 40 kg can be accommodated. Please contact the property directly for more information, using the details on your Booking Confirmation.

If a reservation is for a week or more, there is a complimentary full clean on the fourth days stay and weekly thereafter.

An additional cleaning fee is applicable for all stays under 7 nights. A daily cleaning service is possible at an additional cost. Rubbish collection is free, however must be requested via the reception when needed.

Extra towels and amenities are free, and again must be requested via the reception when needed.

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

The same card use to make the booking needs to be presented on arrival.

When traveling with pets, please note that an extra charge of £15 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.2
Based on 5148 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.69
Overall Experience: 8.36
J
Jayne • couple • gb
8
Comfortable hotel and great location
Pros:

Excellent location close to the embankment tube station and the Kitkat club . Room was clean and comfortable and staff were friendly.

2026-03-14 • via Nuitee
M
Muriel • couple • fr
8
2026-03-14 • via Nuitee
M
Mo • extended_group • gb
10
Superb central London hotel, fantastic value and comfortable room
Pros:

Fantastic location, great room and facilities. Will definitely use again and recommend to others.

Cons:

I wouldn’t change anything

2026-03-14 • via Nuitee
L
Lesley • family_with_children • gb
8
Pros:

Location was fantastic and the room had great amenities - plenty of sockets etc

Cons:

Shower over an old bath is pretty dated. The hotel clearly takes a lot of school trips as we checked in after a coach load of teens and they were pretty loud in the corridors, slamming doors

2026-03-14 • via Nuitee
C
colin • couple • gb
8
Show stay
Pros:

Location

2026-03-14 • via Nuitee
L
Linda • couple • bb
8
2026-03-13 • via Nuitee
C
Christine • extended_group • us
8
Perfect location for a great price!
Pros:

The location is perfect me it was a great room for 4 people!

Cons:

Nothing, it was great. The flusher in the toilet being a sink was a little confusing at first but it wasn’t an issue, just different.

2026-03-13 • via Nuitee
S
Sofia Bellisomo • solo_traveller • it
6
Ok
Pros:

Breakfast was nice and I could check in early. Location is pretty good.

Cons:

The room wasn’t really clean and I don’t expect to find a dusty room in a 4-star hotel

2026-03-13 • via Nuitee
F
Fatine • extended_group • fr
8
2026-03-13 • via Nuitee
B
Barbara • solo_traveller • gb
9
2026-03-12 • via Nuitee
A
Aleksandr • couple • il
10
2026-03-11 • via Nuitee
C
Caroline • extended_group • fr
10
2026-03-11 • via Nuitee
K
Kristina • family_with_children • it
10
Praticamente perfetto!
Pros:

Posizione pulizia cibo staff insomma tutto!

Cons:

Niente

2026-03-11 • via Nuitee
S
Sina • couple • ch
6
Für ein langes Wochenende total in Orndnung vorallem dank der Lage.
Pros:

Die Lage des Hotels und die bequemen Betten.

Cons:

Zimmer sah nur ähnlich aus wie die Fotos auf Booking.com. Es wahr eher ein wenig hellhörig.

2026-03-11 • via Nuitee
N
Nicola • family_with_children • ie
6
2026-03-11 • via Nuitee
M
Martine • couple • be
8
Chouette !
Pros:

Lit très confortable, chambre bien équipée, personnel aimable à la réception et dans les étages.
Le petit déjeuner du jour 1 étant marqué par une grande affluence, pas mal de plats étaient vides, mais l'établissement ne nous l'a pas facturé.

Cons:

Chambre un peu vieillissante, quelques éclats dans les revêtements des murs, notamment dans la salle de bain, cela mériterait sans doute un petit rafraîchissement, mais dans l'ensemble très correct.

2026-03-10 • via Nuitee
D
DO SUNG • couple • kr
7
Pros:

위치

Cons:

청소

2026-03-10 • via Nuitee
G
giuseppe • family_with_children • it
3
2026-03-10 • via Nuitee
G
Gayle • couple • ca
8
Good value for Trafalgar location.
Pros:

Location was pretty good, the room was a good size and it had a good shower.

Cons:

A bit noisy from Main Street. No bar. No toiletries like shampoo/conditioner.

2026-03-10 • via Nuitee
A
Alison • couple • gb
8
Great location
Pros:

Central location & free coffee

Cons:

Small rooms but everything you need

2026-03-10 • via Nuitee