Citadines Trafalgar Square London

Hotels
•
Citadines
8.2 (5208 reviews)
18-21 Northumberland Ave , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Table tennis
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location near major attractions
Friendly and helpful staff
Cons:
Issues with cleanliness and maintenance
High prices compared to quality

Categories

Cleanliness
7.69
Several reviews mention issues with cleaning and maintenance, leading to lower sentiment.
Service
9.16
Positive sentiments about helpful staff and good service.
Location
9.2
Consistently praised as being ideal for sightseeing.
Room Quality
7.65
Criticism related to room comfort and functionality, especially in bathrooms.
Amenities
7.68
Concerns about functional issues with elevators and lack of amenities.
Value for Money
7.14
Many reviews indicate the pricing does not match the quality experienced.
Food and Beverage
8.69
Breakfast received positive mentions for variety and quality.
Overall Experience
8.36
Mixed experiences but generally good with some notable flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:29

Property Description

Modern Self-Catering Accommodation
Citadines Trafalgar Square London provides contemporary self-catering apartments and studios in the heart of London. Enjoy the convenience of staying just steps away from Trafalgar Square and a short walk from iconic landmarks.

Convenient Amenities
Experience comfort with amenities such as satellite TV, modern sound systems, kitchenettes, and a 24-hour front desk. The spacious breakfast lounge is perfect for starting your day right before exploring the city.

Prime Location
With attractions like the London Eye, The Houses of Parliament, and The National Gallery within walking distance, Citadines Trafalgar Square offers the perfect base for your London adventures.

Book now to secure your stay at Citadines Trafalgar Square London and make the most of your visit to the vibrant city!

Important information:

Pets under 40 kg can be accommodated. Please contact the property directly for more information, using the details on your Booking Confirmation.

If a reservation is for a week or more, there is a complimentary full clean on the fourth days stay and weekly thereafter.

An additional cleaning fee is applicable for all stays under 7 nights. A daily cleaning service is possible at an additional cost. Rubbish collection is free, however must be requested via the reception when needed.

Extra towels and amenities are free, and again must be requested via the reception when needed.

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

The same card use to make the booking needs to be presented on arrival.

When traveling with pets, please note that an extra charge of £15 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.2
Based on 5208 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.69
Overall Experience: 8.36
L
Luca • family_with_children • it
8
Pros:

Posizione eccezionale
Struttura accogliente

Cons:

Divano letto scomodo
Vasca stretta con reli di plastica sarebbe meglio la doccia

2026-04-11 • via Nuitee
C
Colm • solo_traveller • ie
7
Great location
Pros:

Great location. Staff were very friendly...

Cons:

Toilet was tiny. Not a fan of the fact that toilet and bathroom were on different floors

2026-04-11 • via Nuitee
J
Jose Absalon • solo_traveller • us
10
Pros:

Su ub icacion

Cons:

No hubo limpieza del cuarto durante la estancia.

2026-04-10 • via Nuitee
İLYAS • couple • tr
8
2026-04-10 • via Nuitee
S
Silvia • solo_traveller • de
10
Pros:

Freundliches Personal, sehr aufmerksam, das Zimmer so sauber und für mich sehr angenehm.

2026-04-10 • via Nuitee
S
Stephanie • family_with_children • us
8
Pros:

Location!

Cons:

Feels a little run down and needs a refresh.

2026-04-10 • via Nuitee
S
SCARPANTONI • family_with_children • it
8
Hotel 3 stelle in una posizione a 5 stelle
Pros:

Posizione straordinaria

Cons:

Moquette negli spazi comuni e camere non eccessivamente accoglienti

2026-04-10 • via Nuitee
İLYAS • couple • tr
8
Pros:

They clean the room every 6 days but the location is amazing

2026-04-10 • via Nuitee
N
Nielsen • family_with_children • dk
6
Pros:

Lokationen og at det var nemt nok

Cons:

Personalet til morgenmaden burde få et kursus i at smile og være gæstfri men også dem der tog imod, en kvinde var det ligesom hun læste op fra et manuskript. Dog ham der tog imod os da vi skulle tjekke ud, han var meget sød og smilende og imødekommende

2026-04-10 • via Nuitee
A
Anja • solo_traveller • de
6
Pros:

Das Personal war zu jeder Zeit sehr freundlich und zuvorkommend!

Cons:

Das Haus ist definitiv in die Jahre gekommen und der doch zu hohe Preis für das Haus rechtfertigt evtl. nur das sehr freundliche Personal und die Lage.

2026-04-10 • via Nuitee
M
Melania • couple • gb
9
2026-04-10 • via Nuitee
İLYAS • couple • tr
8
2026-04-10 • via Nuitee
V
Vennard • extended_group • au
10
Exceptional location and value for money.
Pros:

The location was exceptional to get around and sightsee. The breakfast was lovely every day. Staff were fantastic.

Cons:

Only negative was not having our room service over the 5 nights we were there.

2026-04-10 • via Nuitee
H
Helena • couple • gb
8
Pros:

Central location

Cons:

It was ok

2026-04-10 • via Nuitee
J
Jodie • extended_group • th
8
2026-04-09 • via Nuitee
G
Gert • family_with_children • be
9
Great location and property
Pros:

Ideally situated in the center of London, near the Big Ben and Piccadilly. The apartment was spacious and perfect for our family with 4 people. The check in was efficient and we appreciated

Cons:

Slow lifts.

2026-04-09 • via Nuitee
S
Syed Imran • family_with_children • pk
8
Citadines is always my first choice for stay in London
Pros:

Excellent Staff, Great Location, Nice big lobby for chat with family & friends

Cons:

The Price

2026-04-09 • via Nuitee
B
Balen • family_with_children • fr
10
Pros:

Emplacement parfait, le fait d avoir une cuisine

Cons:

Rien

2026-04-09 • via Nuitee
J
Jackie • couple • gb
7
2026-04-09 • via Nuitee
M
Miroslav • couple • it
8
2026-04-08 • via Nuitee