VIP Inn Berna Hotel

Hotels
•
VIP Hotels
8.3 (7077 reviews)
Av. António Serpa, 13 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Overpriced breakfast
Limited parking space

Categories

Cleanliness
8.15
Mentioned positively in several reviews; however, there were some comments regarding the need for more attention to detail.
Service
8.62
Staff were generally described as polite and helpful, although a few reviews mentioned lack of cordiality in problem resolution.
Location
9.16
The hotel’s location received consistently high praise, being near public transport and local amenities.
Room Quality
8.3
Most guests described rooms as comfortable, despite some concerns about issues like small bathrooms.
Amenities
8.03
Noted that amenities could use improvement; lack of a kettle and limited options in the breakfast could be seen as downsides.
Value for Money
7.6
Concerns about the overpriced breakfast and parking fees affected the perceived value.
Food and Beverage
7.94
Breakfast received mixed reviews, with some guests praising the quality while others found it overpriced and insufficient.
Overall Experience
8.62
The overall experience was positive, with many guests indicating they would return despite a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Convenient Location near Metro Station
Located just 300 metres from Campo Pequeno Metro Station, Vip Inn Berna Hotel offers easy access to explore Lisbon's attractions.

Comfortable Rooms and Amenities
The air-conditioned rooms at Hotel Vip Inn Berna feature wooden furniture, carpeted floors, work desks, safes, and en suite bathrooms. Enjoy a daily breakfast, drinks at the bar, and free WiFi during your stay.

Additional Services for a Pleasant Stay
Benefit from 24-hour reception, car rental services, laundry facilities, and more at Vip Inn Berna Hotel. Explore nearby attractions like the Calouste Gulbenkian Museum and Lisbon's historic centre.

Experience comfort and convenience at Vip Inn Berna Hotel. Book now for an unforgettable stay in Lisbon!

Important information:

Upon confirmation of booking, the hotel reserves the right to charge the partial or full amount of the stay, via credit card details. A secure web link will be sent by e-mail in order to advance payment, using the credit card used at time of reservation.

Guests are required to show a photo identification and a valid credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests may opt for another method of payment at check-in, in case the holder of the card is not present in the reservation. In this case, the amount paid at time of booking, will be refunded to the card used for this purpose.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 2 per hour.

Location

Guest Reviews

8.3
Based on 7077 reviews
Cleanliness: 8.15
Service: 8.62
Location: 9.16
Room Quality: 8.3
Amenities: 8.03
Value for Money: 7.6
Food and Beverage: 7.94
Overall Experience: 8.62
A
Anna • couple • pt
9
2026-03-05 • via Nuitee
P
Paulo • couple • pt
8
Pros:

Tudo. Já sou habitual da casa

2026-03-05 • via Nuitee
C
Claudio • solo_traveller • pt
9
2026-03-05 • via Nuitee
E
Elisa • solo_traveller • gb
8
2026-03-05 • via Nuitee
N
Nancy Madureira • couple • ch
10
Pros:

Atendimento perfeito funcionários super acolhedores e educados.
Localização perfeita

2026-03-05 • via Nuitee
M
Maria • solo_traveller • pt
9
2026-03-03 • via Nuitee
B
Brito • couple • pt
9
Pros:

Da limpeza.

Cons:

Uma avaria na casa de banho.
Mas não era grave.

2026-03-01 • via Nuitee
E
Earth Planet • couple • cz
10
2026-03-01 • via Nuitee
A
Agostinho Junior • couple • pt
8
2026-03-01 • via Nuitee
J
João • couple • pt
9
Pros:

Conforto / Limpeza

Cons:

Vista do quarto

2026-02-28 • via Nuitee
M
Marcos • solo_traveller • pt
9
2026-02-27 • via Nuitee
C
Camila • family_with_children • br
4
Foi bastante desconfortável por causa do calor.
Pros:

Gostei da localização e das pessoas que me atenderam. já o rapaz que foi ao nosso quarto verificar o ar-condicionado foi bastante grosseiro.

Cons:

Quando reservei o Hotel pelo Booking dei prioridade a um hotel que tivesse ar-condicionado. Pra minha surpresa tinha ar-condicionado, mas não estava funcionando, na realidade estava funcionando o aquecedor. Liguei pra recepção do hotel e eles enviaram um rapaz para verificar o ar-condicionado do nosso quarto. Ele nos falou que o hotel tinha ar-condicionado, mas estava desligado e só estava funcionando o aquecedor. Argumentei que não queria aquecedor e sim o ar-condicionado. Ele disse que a central de ar estava desligada e que eles não iriam ligar, pois estava no inverno. Acontece que o hotel fica em uma rua movimentada e tem muito barulho de carro e não conseguimos dormir com a janela aberta, sem falar na claridade de manha se a janela ficar aberta. Com a janela fechada o quarto ficava quente, ele disse que não podia fazer nada, que não iriam ligar a central de ar-condicionado. Argumentei que tinha reservado um hotel com ar-condicionado e estava recebendo um hotel sem ar-condicionado e com aquecedor. Eu não queria aquecedor, na realidade eu, meu marido e meus sobrinhos queríamos o ar-condicionado. Acabamos dormindo no calor mesmo, foram noites mal dormidas. O hotel também não tinha um cheiro bom, não estava sujo, mas tinha um cheiro de fossa, um cheiro estranho. Logo na recepção a gente já sentia o cheiro forte, ia piorando quando chegávamos próximo aos elevadores.

2026-02-27 • via Nuitee
E
eleonora • solo_traveller • it
9
2026-02-27 • via Nuitee
R
Rui • couple • pt
7
2026-02-27 • via Nuitee
I
Isa • couple • pt
10
Voltarei novamente
Pros:

Da simpática dos funcionários e do pequeno almoço

Cons:

Ruído.devido a um grupo de alunos que estavam hospedados.

2026-02-26 • via Nuitee
P
Patrícia • couple • pt
10
Melhor hotel em Lisboa
Pros:

Limpeza, quarto, água no quarto, simpatia

Cons:

Nada

2026-02-26 • via Nuitee
L
Leandro • couple • pt
10
2026-02-26 • via Nuitee
Z
Zacarias • family_with_children • pt
9
2026-02-25 • via Nuitee
C
Claudio • solo_traveller • pt
8
2026-02-25 • via Nuitee
L
loudjani • family_with_children • dz
10
2026-02-24 • via Nuitee