VIP Inn Berna Hotel

Hotels
•
VIP Hotels
8.3 (7069 reviews)
Av. António Serpa, 13 , Lisbon , pt

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Children allowed

Facilities

Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Overpriced breakfast
Limited parking space

Categories

Cleanliness
8.15
Mentioned positively in several reviews; however, there were some comments regarding the need for more attention to detail.
Service
8.62
Staff were generally described as polite and helpful, although a few reviews mentioned lack of cordiality in problem resolution.
Location
9.16
The hotel’s location received consistently high praise, being near public transport and local amenities.
Room Quality
8.3
Most guests described rooms as comfortable, despite some concerns about issues like small bathrooms.
Amenities
8.03
Noted that amenities could use improvement; lack of a kettle and limited options in the breakfast could be seen as downsides.
Value for Money
7.6
Concerns about the overpriced breakfast and parking fees affected the perceived value.
Food and Beverage
7.94
Breakfast received mixed reviews, with some guests praising the quality while others found it overpriced and insufficient.
Overall Experience
8.62
The overall experience was positive, with many guests indicating they would return despite a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Convenient Location near Metro Station
Located just 300 metres from Campo Pequeno Metro Station, Vip Inn Berna Hotel offers easy access to explore Lisbon's attractions.

Comfortable Rooms and Amenities
The air-conditioned rooms at Hotel Vip Inn Berna feature wooden furniture, carpeted floors, work desks, safes, and en suite bathrooms. Enjoy a daily breakfast, drinks at the bar, and free WiFi during your stay.

Additional Services for a Pleasant Stay
Benefit from 24-hour reception, car rental services, laundry facilities, and more at Vip Inn Berna Hotel. Explore nearby attractions like the Calouste Gulbenkian Museum and Lisbon's historic centre.

Experience comfort and convenience at Vip Inn Berna Hotel. Book now for an unforgettable stay in Lisbon!

Important information:

Upon confirmation of booking, the hotel reserves the right to charge the partial or full amount of the stay, via credit card details. A secure web link will be sent by e-mail in order to advance payment, using the credit card used at time of reservation.

Guests are required to show a photo identification and a valid credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests may opt for another method of payment at check-in, in case the holder of the card is not present in the reservation. In this case, the amount paid at time of booking, will be refunded to the card used for this purpose.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 2 per hour.

Location

Guest Reviews

8.3
Based on 7069 reviews
Cleanliness: 8.15
Service: 8.62
Location: 9.16
Room Quality: 8.3
Amenities: 8.03
Value for Money: 7.6
Food and Beverage: 7.94
Overall Experience: 8.62
F
Fernando • solo_traveller • us
10
2026-02-12 • via Nuitee
A
Artur • couple • pt
8
Bastante agradável,excelente localização.
2026-02-12 • via Nuitee
M
Marcelo • couple • br
10
Pros:

Funcionários educados e atenciosos.

Cons:

Achei que o quarto estava com cheiro de fechado a muito tempo, tanto q atacou uma alergia por causa do cobertor que estava cheirando

2026-02-12 • via Nuitee
B
Brito • couple • pt
10
Muito bom.
Pros:

Da limpeza.
Também da simpatia dos trabalhadores.

Cons:

Não tenho reclamações.

2026-02-11 • via Nuitee
A
Ana • couple • pt
9
Pros:

Conforto cama

Cons:

Almofada muito baixa

2026-02-11 • via Nuitee
C
Cruz • couple • pt
6
2026-02-09 • via Nuitee
N
Natalia Soledad • couple • ar
10
Pros:

La atención en la recepción muy buena y con mucho respeto

2026-02-09 • via Nuitee
J
jean luc • couple • fr
8
2026-02-08 • via Nuitee
E
Eliana • couple • pt
10
2026-01-31 • via Nuitee
M
Michael • couple • nl
8
2026-01-31 • via Nuitee
S
susy • couple • pt
9
Pros:

Pequeno almoço bom , limpeza e simpatia tudo bom

2026-01-30 • via Nuitee
B
Bruno • couple • pt
8
2026-01-29 • via Nuitee
P
Patricia • couple • es
10
Pros:

La atención del personal fue muy buena,de lo mejor que vi mucho tiempo.
Nos ayudaron para poder llegar en taxi al fútbol,cualquier cosa que necesitabas te ayudaban.
Las habitaciones muy comodas

Cons:

El desayuno si que es verdad que deja un poco que desear.

2026-01-29 • via Nuitee
F
Felipe • solo_traveller • ie
7
Pode melhorar muito
Pros:

Quarto confortável

Cons:

Staff muito pouco amigável(acho que a falta de educação é normal) café da manhã muuuuito fraco

2026-01-28 • via Nuitee
N
Nilsen • couple • gb
8
Pros:

Location

Cons:

I didn't like the shower curtain

2026-01-28 • via Nuitee
J
João • solo_traveller • pt
8
2026-01-27 • via Nuitee
A
Azucena • solo_traveller • es
10
2026-01-27 • via Nuitee
J
Jullio • solo_traveller • de
10
2026-01-26 • via Nuitee
N
Nofe • couple • rs
7
2026-01-26 • via Nuitee
P
peça • couple • pt
7
2026-01-25 • via Nuitee