VIP Inn Berna Hotel

Hotels
•
VIP Hotels
8.3 (7535 reviews)
Av. António Serpa, 13 , Lisbon , pt
+351 21 781 4300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Overpriced breakfast
Limited parking space

Categories

Cleanliness
8.15
Mentioned positively in several reviews; however, there were some comments regarding the need for more attention to detail.
Service
8.62
Staff were generally described as polite and helpful, although a few reviews mentioned lack of cordiality in problem resolution.
Location
9.16
The hotel’s location received consistently high praise, being near public transport and local amenities.
Room Quality
8.3
Most guests described rooms as comfortable, despite some concerns about issues like small bathrooms.
Amenities
8.03
Noted that amenities could use improvement; lack of a kettle and limited options in the breakfast could be seen as downsides.
Value for Money
7.6
Concerns about the overpriced breakfast and parking fees affected the perceived value.
Food and Beverage
7.94
Breakfast received mixed reviews, with some guests praising the quality while others found it overpriced and insufficient.
Overall Experience
8.62
The overall experience was positive, with many guests indicating they would return despite a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Convenient Location near Metro Station
Located just 300 metres from Campo Pequeno Metro Station, Vip Inn Berna Hotel offers easy access to explore Lisbon's attractions.

Comfortable Rooms and Amenities
The air-conditioned rooms at Hotel Vip Inn Berna feature wooden furniture, carpeted floors, work desks, safes, and en suite bathrooms. Enjoy a daily breakfast, drinks at the bar, and free WiFi during your stay.

Additional Services for a Pleasant Stay
Benefit from 24-hour reception, car rental services, laundry facilities, and more at Vip Inn Berna Hotel. Explore nearby attractions like the Calouste Gulbenkian Museum and Lisbon's historic centre.

Experience comfort and convenience at Vip Inn Berna Hotel. Book now for an unforgettable stay in Lisbon!

Important information:

Upon confirmation of booking, the hotel reserves the right to charge the partial or full amount of the stay, via credit card details. A secure web link will be sent by e-mail in order to advance payment, using the credit card used at time of reservation.

Guests are required to show a photo identification and a valid credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests may opt for another method of payment at check-in, in case the holder of the card is not present in the reservation. In this case, the amount paid at time of booking, will be refunded to the card used for this purpose.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.3
Based on 7535 reviews
Cleanliness: 8.15
Service: 8.62
Location: 9.16
Room Quality: 8.3
Amenities: 8.03
Value for Money: 7.6
Food and Beverage: 7.94
Overall Experience: 8.62
R
Robin • solo_traveller • nl
8
2026-08-29 • via Nuitee
L
Leticia • couple • pt
9
Pros:

Bom pequeno almoço

2026-08-28 • via Nuitee
A
António José • solo_traveller • pt
8
Cons:

achei exagerado o valor cobrado pelo estacionamento da viatura -12€. Entrada por volta das 16h30 e saída por volta das 10h00 do dia seguinte. Se o estacionasse na rua teria sido bem mais barato. Acresce que o acesso à rampa de saída/ entrada é extremamente apertada.
Pese embora seja cliente habitual, ponderou não voltar.

2026-08-28 • via Nuitee
G
Gilberto • solo_traveller • pt
8
Agradável
2026-08-27 • via Nuitee
T
Tisa Martins • family_with_children • cv
9
Pros:

Excelente Localização

Cons:

O Aparelho de ar condicionado não fumcionou no ultimo dia

2026-08-27 • via Nuitee
S
SOPHIE • couple • il
8
2026-08-27 • via Nuitee
E
Emanuel • couple • ao
8
A estadia foi curta mas ótima.Trabalhadores muito simpáticos e foram super na ajuda da devolução da caixa de brincos que
Pros:

A localização - próxima de quase tudo.

Cons:

O AC do quarto - 825 não esteve 100% operacional.

2026-08-26 • via Nuitee
N
Najma • family_with_children • it
9
2026-08-26 • via Nuitee
R
Rameen • extended_group • es
10
2026-08-25 • via Nuitee
F
Florencia Dahyana • couple • ar
9
Pros:

Camas muy cómodas, la limpieza del hotel es excelente, el personal muy amable y atento ( tuvimos un pequeño inconveniente que lo resolvieron enseguida). Muy cerca del metro, en la esquina del parque paran los bus turísticos.

2026-08-25 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-08-24 • via Nuitee
P
Paulo • solo_traveller • pt
7
Ótima estadia
Pros:

O silêncio .

Cons:

A ausência de minibar / frigorífico e de uma chaleira elétrica ou máquina de café no quarto é uma grande falha no serviço prestado pelo Hotel aos hóspedes.

2026-08-22 • via Nuitee
N
NILSA • solo_traveller • mz
7
Bom
2026-08-22 • via Nuitee
J
José • extended_group • ch
8
2026-08-22 • via Nuitee
E
Eliane Cecilia • solo_traveller • br
10
Pros:

Gostei de tudo: da simpatia dos funcionários, do tamanho do quarto, da cama, da localização e da amplidão do saguão e das pequenas salar no percurso até os elevadores

Cons:

Nada

2026-08-22 • via Nuitee
H
HOEBRAN • couple • be
8
ideaal hotel als tussenstop
Pros:

vriendelijk personeel in de ontbijtruimte.. Afstandelijk personeel aan de receptie/, waarschijnlijk te wijten aan de blijkbaar onervaren staf. Ze moesten voortdurend aan elkaar vragen hoe het allemaal ging met de computer-ingave. Opmerking: iedereen moet leren, maar plaats dan geen 2 onervaren stafleden aan het onthaal zonder een ingewijde.

Cons:

2026-08-22 • via Nuitee
L
lucas • solo_traveller • ar
9
Pros:

Todo muy bueno, habitación muy limpia, desayuno muy bueno

Cons:

El aire acondicionado tardaba un poco en enfriar

2026-08-21 • via Nuitee
L
Luciana da Silva • solo_traveller • br
9
Pros:

Gostei da localização, das instalações, do conforto e segurança.

Cons:

O café poderia ter mais opções no cardápio

2026-08-21 • via Nuitee
J
Jose • solo_traveller • es
10
2026-08-21 • via Nuitee
J
Jorge Miguel • solo_traveller • pt
6
2026-08-21 • via Nuitee