VIP Inn Berna Hotel

Hotels
VIP Hotels
8.3 (7077 reviews)
Av. António Serpa, 13 , Lisbon , pt

Children allowed

Facilities

Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Overpriced breakfast
Limited parking space

Categories

Cleanliness
8.15
Mentioned positively in several reviews; however, there were some comments regarding the need for more attention to detail.
Service
8.62
Staff were generally described as polite and helpful, although a few reviews mentioned lack of cordiality in problem resolution.
Location
9.16
The hotel’s location received consistently high praise, being near public transport and local amenities.
Room Quality
8.3
Most guests described rooms as comfortable, despite some concerns about issues like small bathrooms.
Amenities
8.03
Noted that amenities could use improvement; lack of a kettle and limited options in the breakfast could be seen as downsides.
Value for Money
7.6
Concerns about the overpriced breakfast and parking fees affected the perceived value.
Food and Beverage
7.94
Breakfast received mixed reviews, with some guests praising the quality while others found it overpriced and insufficient.
Overall Experience
8.62
The overall experience was positive, with many guests indicating they would return despite a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Convenient Location near Metro Station
Located just 300 metres from Campo Pequeno Metro Station, Vip Inn Berna Hotel offers easy access to explore Lisbon's attractions.

Comfortable Rooms and Amenities
The air-conditioned rooms at Hotel Vip Inn Berna feature wooden furniture, carpeted floors, work desks, safes, and en suite bathrooms. Enjoy a daily breakfast, drinks at the bar, and free WiFi during your stay.

Additional Services for a Pleasant Stay
Benefit from 24-hour reception, car rental services, laundry facilities, and more at Vip Inn Berna Hotel. Explore nearby attractions like the Calouste Gulbenkian Museum and Lisbon's historic centre.

Experience comfort and convenience at Vip Inn Berna Hotel. Book now for an unforgettable stay in Lisbon!

Important information:

Upon confirmation of booking, the hotel reserves the right to charge the partial or full amount of the stay, via credit card details. A secure web link will be sent by e-mail in order to advance payment, using the credit card used at time of reservation.

Guests are required to show a photo identification and a valid credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests may opt for another method of payment at check-in, in case the holder of the card is not present in the reservation. In this case, the amount paid at time of booking, will be refunded to the card used for this purpose.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 2 per hour.

Location

Guest Reviews

8.3
Based on 7077 reviews
Cleanliness: 8.15
Service: 8.62
Location: 9.16
Room Quality: 8.3
Amenities: 8.03
Value for Money: 7.6
Food and Beverage: 7.94
Overall Experience: 8.62
A
Andráskó couple hu
10
Pros:

Közel volt a metró és a vonat. Kényelmes, tiszta szoba. Kedves személyzet.

Cons:

Ugyanaz a reggeli minden nap.

2026-03-28 via Nuitee
T
Tatjana couple at
7
Cons:

Tiefgarage sehr eng.

2026-03-27 via Nuitee
A
AAPGTC-ARQ CONSULT LDA extended_group pt
9
2026-03-27 via Nuitee
L
LILIANA couple co
9
Genial
Pros:

Amabilidad

Cons:

Ubicación con relación al centro de la ciudad

2026-03-26 via Nuitee
A
Arbab couple gb
1
Pros:

Nothing

Cons:

Everything

2026-03-26 via Nuitee
A
Antonio José pavão couple pt
8
2026-03-25 via Nuitee
A
ALBERTO solo_traveller it
8
2026-03-24 via Nuitee
K
kensuke solo_traveller jp
9
Pros:

立地も良く、部屋もかなり清潔です。
スタッフはおおむね親切です。

2026-03-24 via Nuitee
V
Vicente couple nl
8
2026-03-24 via Nuitee
S
Simone couple it
10
2026-03-22 via Nuitee
M
Mario Durval couple pt
8
Pros:

Localização

2026-03-22 via Nuitee
M
Maria Paula solo_traveller pt
6
Pros:

A simpatia e o profissionalismo dos funcionarios .A localização do hotel .

Cons:

Só não gostei do barulho do elevador que se ouvia muito no quarto .

2026-03-22 via Nuitee
R
Rui couple pt
6
Boa relação preço qualidade em Lisboa.
Pros:

As camas.

Cons:

Banheira e armários.

2026-03-22 via Nuitee
M
Martins Fernandes couple pt
9
2026-03-21 via Nuitee
O
oscar couple es
8
2026-03-20 via Nuitee
P
Paulo couple pt
9
Pros:

Local de excelência nas deslocações a Lisboa

2026-03-20 via Nuitee
P
PATRÍCIA solo_traveller pt
5
Cons:

O barulho no quarto.

2026-03-18 via Nuitee
C
Camila couple br
4
Pros:

Gostei da localização.

Cons:

Reservei um hotel que dizia ter ar-condicionado, mas na realidade o ar-condicionado não estava funcionando. Eles desligam o ar-condicionado no inverno, só funciona o aquecedor. o problema é que de janela fichada faz calor e de janela aberta tem muito barulho vindo da rua. Então precisei escolher dormir no calor e sem barulho ou dormir com janela aberta para poder entrar o frio e com muito barulho. Sem falar na claridade que entrava no quarto, pela manha, se dormisse de janela aberta. O hall do hotel também estava com um cheiro estranho, de fossa.

2026-03-16 via Nuitee
E
Elton couple gb
10
Fantastic
Pros:

Great

Cons:

Great

2026-03-16 via Nuitee
A
anna couple es
8
2026-03-16 via Nuitee