Skyline Hotel & Waterpark

Hotels
7.4 (2316 reviews)
4800 Bender Hill , Niagara Falls , ca

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Access to water park
Helpful staff
Convenient location
Cons:
Outdated rooms
High food prices
Cleanliness issues

Categories

Cleanliness
7.06
Rooms are outdated and have strong musky smells; cleaning is adequate but overshadowed by age and condition.
Service
9.03
Staff was helpful and nice, contributing positively to the overall experience.
Location
9.07
Convenient location near water park and other attractions.
Room Quality
6.52
Rooms are dated, some uncomfortable beds, and issues with cleanliness related to age.
Amenities
7.55
Access to the water park is great, but the hotel design is old and lighting is insufficient.
Value for Money
6.51
Many guests feel the hotel does not offer good value for what they paid.
Food and Beverage
5.56
High prices for food in the area with few accessible dining options.
Overall Experience
7.93
Mixed feelings with good amenities for families but multiple complaints on cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:33

Property Description

Convenient Location

Within minutes drive of major area attractions, including the Horseshoe Falls, Skyline Hotel & Waterpark offers an ideal location connected to the Fallsview Indoor Waterpark via a covered walkway. Enjoy easy access to the Falls Avenue Entertainment Complex and Casino Niagara.

Comfortable Accommodation

Relax in comfortable guestrooms at Skyline Hotel & Waterpark, ensuring a pleasant stay during your visit. The friendly service provided will make you feel right at home, adding a personal touch to your experience.

Convenient Amenities

Skyline Hotel & Waterpark provides on-site parking, ensuring a hassle-free experience for guests arriving by car. Stay connected with free wireless internet access throughout the property, keeping you in touch during your stay.

Book your stay at Skyline Hotel & Waterpark for a memorable and convenient visit near the iconic Horseshoe Falls.

Important information:

Guest rooms do not include waterpark passes unless specified in the room name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 22 per day.

Location

Guest Reviews

7.4
Based on 2316 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 6.52
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 5.56
Overall Experience: 7.93
D
Dilcia • extended_group • ca
10
Plantes de madera
2026-05-21 • via Nuitee
T
Terrence • couple • ca
10
Pros:

Yes

Cons:

No

2026-05-21 • via Nuitee
S
Shiju • solo_traveller • ca
6
Pros:

Reasonable rate

Cons:

Np AC

2026-05-20 • via Nuitee
J
Jaydee • solo_traveller • ca
8
2026-05-19 • via Nuitee
M
Marina • family_with_children • br
2
Nao compensa, fique em outro lugar.
Cons:

Quarto extremamente sujo, toalhas ate com marca de batom de outros hospedes.
Ar condicionado nao estava funcionando.
Ficamos no quarto de courtyard, janela grande pra uma area com barulho e luminosidades 24hrs e as cortinas nao bloqueavam toda a luz.
Tivemos que pedir papel higienico pois o quarto so tinha meio rolo quando fizemos o checkin.
A conexao (skyline) e apenas para o Waterpark. Para ir ao restante do resort precisa ir pela rua / garagem / elevador, o que nao era ideal com crianca pequena.

2026-05-19 • via Nuitee
P
Parimah • family_with_children • ca
1
Treble
Pros:

Nothing

Cons:

Proper AC. After hours noise control from other guests in the courtyard

2026-05-18 • via Nuitee
B
Bahareh • family_with_children • ca
2
Disappointed
Pros:

All the staff were nice and polite. Also having direct access to waterpark.

Cons:

The whole building’s air conditioner was not working and it was very hot and also we requested fpr rollaway bed and we never received it!

2026-05-18 • via Nuitee
T
Terrence • family_with_children • ca
10
2026-05-13 • via Nuitee
T
Terrence • couple • ca
8
It was great good service friendly staff and housekeeping
Pros:

Location

Cons:

No microwave in room and no ac

2026-05-12 • via Nuitee
S
S • solo_traveller • ca
10
2026-05-10 • via Nuitee
S
Stephanie • family_with_children • ca
7
2026-05-06 • via Nuitee
A
And Lashes • solo_traveller • ca
9
A family friendly accommodation option.
Pros:

The perfect location!!

We had originally booked the 3 queen bed room, but we're given connecting rooms because we requested a quiet area. The rooms were clean and very comfortable. Im picky about rooms and it met my standards. It wasn't newly renovated or fresh anything, but everything was in solid and decent condition, and clean.
The rooms were extremely spacious and that was refreshing!
Parking was also good.
It was a very family oriented stay!

Cons:

The radiators/ temperature controls were a little tricky.

2026-05-04 • via Nuitee
F
Farha • couple • ca
5
It was just average more like a motel
Pros:

Close to amenities

Cons:

Old run down
Very noisy

2026-05-04 • via Nuitee
K
Kristine • family_with_children • ca
5
2026-05-04 • via Nuitee
G
Go670006 • Family
2
Never again.
Pros:

It was our first time staying here and it was the most terrible hotel we’ve ever stayed at. We went for the waterpark since it’s attached to the hotel, but honestly would drive home soaking wet after the waterpark than stay in that place again. It had nothing to do with the employees as most of them were very helpful, but the people that usually stay here are super inconsiderate and loud. And this is till past midnight. I brought ear plugs cause I read some other reviews about how loud people are. But damn it was worse! The people above us were using their room as a trampoline park. I had told the front counter but nothing changed. If you’re looking for a hotel to actually sleep in. This is not the one for you.

2026-05-03 • via Tripadvisor
K
Kayla • family_with_children • ca
6
Water park was a wonderful time but cleanliness of the hotel rooms/beds needs improvement
Pros:

We loved the waterpark, love the hotel and water park staff.

Cons:

Our bed sheets were not changed before we arrived, the top bunk had brown marks in the sheets and the queen bed had pieces or marijuana in the sheets. They were never changed between guests and we didn’t notice until bed time and it really grossed us out

2026-04-30 • via Nuitee
R
ROCKWOOD • family_with_children • ca
3
Not worth the price
Pros:

Great location

Cons:

Staff was not very helpful, room is run-down had ants needs major upgrades far overpriced for what you get. I would not stay here again

2026-04-28 • via Nuitee
B
Bernadette • solo_traveller • ca
8
TRIP TO SKYLINE HOTEL AND THE WATERPARK
Pros:

I loved the central location of the hotel to everything. The staff was kind and helpful always and my kids and I enjoyed our visit to the Waterpark also made easier by the Skywalker.

Cons:

I really had a problem with being cold and outside the room was cold so walking around was a bit uncomfortable. But I was okay otherwise.

2026-04-27 • via Nuitee
M
Megan • solo_traveller • ca
10
Family outting
Pros:

The location and staff is great

Cons:

Bed isnt so comfy

2026-04-26 • via Nuitee
M
Megan • solo_traveller • ca
10
Family outing
Pros:

I love the staff and the location

Cons:

The beds are not so comfy

2026-04-26 • via Nuitee