Hotel Luc, Autograph Collection

Hotels
Autograph Collection
9 (1237 reviews)
Charlottenstrasse 50 , Berlin , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
High prices for some meals
Small balcony
Plastic flowers in the decor

Categories

Cleanliness
9.33
Overall sentiment is positive, with no specific issues mentioned.
Service
9.3
Multiple reviews mention friendly and helpful staff.
Location
9.34
Highly praised for being centrally located near Gendarmenmarkt.
Room Quality
9.29
Rooms described as comfortable and well-furnished.
Amenities
8.82
Amenities like early check-in and breakfast are mentioned positively.
Value for Money
8.28
Some complaints about high prices, but overall value is good.
Food and Beverage
8.33
Breakfast received praise, but some meals were considered overpriced.
Overall Experience
9.3
Guests report an enjoyable stay with minor recommendations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:28

Property Description

Luxurious Accommodations with Stunning Views
Hotel Luc, Autograph Collection, situated on Berlin’s vibrant Gendarmenmarkt Square, offers beautifully designed rooms and suites featuring marble décor and modern amenities. Enjoy the picturesque views of the French Cathedral from select balconies.

Indulgent Spa and Culinary Delights
Relax and rejuvenate in the hotel's exclusive spa area, complete with a contemporary sauna and gym. Treat your taste buds to a culinary journey at the Heritage Restaurant, serving delectable dishes and fine wines. Unwind at the Heritage Bar with a selection of high-quality drinks.

Convenient Location and Services
Explore the nearby Friedrichstraße shopping street or take advantage of the valet parking available on-site. With the Französische Straße Underground Station just steps away, Hotel Luc offers the perfect blend of luxury and convenience.

Book your stay at Hotel Luc, Autograph Collection, for a memorable experience in the heart of Berlin.

Important information:

One child under 12 years receives breakfast free of charge when accompanied by the family.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1237 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
U
Ute family_with_children de
10
Sehr schön und super gut 👍
Pros:

Die Lage war super, man kommt überall sehr schnell hin ( z.B.) Brandenburger Tor…. und das Frühstück war sehr Reichhaltig, sehr große Auswahl.

2026-07-04 via Nuitee
M
Musesue Couples York, North Yorkshire, England
10
Beautiful, Stylish Hotel.
Pros:

Beautiful stylish hotel in a great location for exploring Berlin. From the moment we checked in our experience was perfect, the guy was so helpful as we had arrived earlier than the regular check in time. He offered us a drink and then informed us that we could have a junior room which was ready on the 4th floor. The room overlooked a lovely square and was spacious and super clean. The bed was huge & very comfy, we both slept really well. Their breakfast was so good, everything you need on the excellent quality buffet and a menu to order extras. All the staff we encountered were very friendly & helpful. If we visit Berlin again I wouldn’t stay anywhere else ! Highly recommend.

2026-06-29 via Tripadvisor
L
liezl couple il
8
Great location, spotless and modern, but the air conditioning system needs improvement.
Pros:

The hotel’s location is excellent. The area feels very safe, even when walking around in the evening, and there are plenty of cafés and restaurants nearby. Many of the main tourist attractions are within walking distance.

The bed was very comfortable, and the bathroom and shower were clean and convenient. The breakfast was excellent, with high-quality ingredients and a wide variety of options to suit everyone’s tastes.

Cons:

It was hot everywhere.

We stayed during a heat wave in Berlin, but apart from the breakfast area, the entire hotel was uncomfortably warm. The gym wasn’t air-conditioned, and in our room the air conditioning wouldn’t cool below 24°C.

The staff explained that the system “balances temperatures,” so instead of setting it to 19°C, we should set it to 21°C and it would supposedly cool the room better. Unfortunately, that didn’t work. They ended up bringing us a fan.

After taking a shower, we couldn’t even leave the bathroom door open to let it air out because the heat and humidity would quickly warm up the entire room. The air conditioning simply couldn’t keep up.

We also couldn’t open the curtains during the day because our room faced the sun, and the direct sunlight made the room even hotter.

2026-06-28 via Nuitee
I
Ian couple au
9
2026-06-27 via Nuitee
A
Andreas extended_group se
9
2026-06-27 via Nuitee
G
giannam492 Couples
8
Good Hotel but Expected a Little More
Pros:

The biggest advantage of Hotel Luc, Autograph Collection is its excellent location. The Gendarmenmarkt and many of the surrounding sights are easily accessible on foot. Bed was comfy and room was clean.
But I expected a little better experience than the four-star standard. Some of the services seemed a bit slow and the breakfast options seemed a bit limited to me. The hotel was good, but expected to be a bit more expensive. All in all, it was a very satisfying experience.

2026-06-26 via Tripadvisor
J
John couple gb
10
Great location and excellent hotel
Pros:

Excellent choices for breakfast
Excellent room

Cons:

None

2026-06-26 via Nuitee
D
Denise couple de
10
Pros:

Top Lage und ein wunderschönes Hotel.

2026-06-26 via Nuitee
R
Rolf solo_traveller de
9
2026-06-25 via Nuitee
L
L9979JVcharlesl Solo travel
6
Decent hotel, certainly not five star
Pros:

Good location and design, breakfast was quite good (buffet + a limited but tasty à la carte menu)

Downsides: air conditioning was not very powerful I visited during a heatwave and it could not really keep up. Service was also inconsistent - my room was not cleaned. I reached out to the front desk after the stay and they said it was because I had my do not disturb sign out - but I was out of the room from 9:30 AM - 4 PM and did not have my do not disturb sign out. Maybe housekeeping checked before or after then, but to not have housekeeping during those hours is unacceptable for what claims to be a five star hotel. Management was also very dismissive when I reached out over email on this point.

2026-06-24 via Tripadvisor
A
Anke solo_traveller de
9
2026-06-23 via Nuitee
M
Markus solo_traveller de
10
Blick auf den Gendarmenmarkt - tolle Lage
Pros:

Sehr freundliche Mitarbeiter, tolle Lage, tolles Zimmer

Cons:

Nichts

2026-06-22 via Nuitee
M
Mohamed Afsal extended_group mv
9
Excellent
2026-06-22 via Nuitee
D
Dahmen solo_traveller de
8
2026-06-21 via Nuitee
S
Simon solo_traveller de
8
Schickes Hotel in zentraler Lage aber alles in allem nicht wirklich 5 Sterne.
Pros:

Ein sehr schickes , gute gelegenes Hotel.

Cons:

Für ein 5 Sterne Hotel war der Service und die Freundlichkeit des Personals vor allem beim Frühstück nicht ausreichend.
Dem Mann der einen beim Frühstück begrüßt, sollte mal gesagt werden, dass er kein Türsteher in einem Club ist, sondern der erste Kontakt den ein Gast am Morgen mit dem Hotel hat.

2026-06-21 via Nuitee
S
Stay746830 Solo travel
10
Room with a view and hotel with a spa
Pros:

My solo three days stay to explore the city of Berlin became a relaxing three day rest in the spa. This hotel has great facilities, including fitness, yoga room, sunroom, hot and wet saunas. The relaxation amenities were fantastic. I would definitely stay here again, but next time would make sure my room was a little larger as the rooms were on the smaller side.

2026-06-20 via Tripadvisor
O
Olinka Bil solo_traveller de
10
Pros:

Perfekte Lage, schönes Ambiente und angenehme Mitarbeiter. Perfekte Mischung :)

2026-06-20 via Nuitee
F
Florian family_with_children ch
9
2026-06-20 via Nuitee
M
Mariia couple pl
4
Luxury not found
Pros:

The location is great, as well as a welcome drink service. The breakfast is good, but not worth 37 euro pp.

Cons:

The AC did not work properly and as we learned at the check out it was due to the fact that it was shut down. Opening the window didn’t help, as there was no breeze coming from the inner yard.
The corridors on the floors were stifling, with no air at all.
The room was clean, but shared spaces for example the elevator was not. We also did not have a full set of towels, and had to ask for them at the front desk.
Moreover, we experience some mistreatment during check in, the lady was rude and judging our looks, but at the check out this situation was discussed and a remedy was proposed and accepted.

2026-06-19 via Nuitee
K
Katjana couple de
10
tolles Hotel mit sehr netten Mitarbeitern.
Pros:

ein sehr schönes Hotel mit seeeeeeehr zuvorkommenden Mitarbeitern, freundlich, aufgeschlossen,

Cons:

da gibt es nichts

2026-06-18 via Nuitee