Hotel Indigo Madrid - Princesa by IHG

Hotels
Hotel Indigo
8.6 (1982 reviews)
Calle Marques de Urquijo 4 , Madrid , es

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Some rooms dark
Reception staff not always helpful

Categories

Cleanliness
8.11
Some cleanliness issues mentioned, like stains in the shower.
Service
9.08
Service noted as friendly and helpful, despite some issues at reception.
Location
9.12
Excellent location mentioned in multiple reviews, close to transport and attractions.
Room Quality
8.07
Some rooms described as dark and less desirable.
Amenities
8.6
Amenities mentioned positively, though some lack noted.
Value for Money
8.56
Generally satisfactory, but concerns about breakfast cost.
Food and Beverage
8.61
Overall good food quality, with some room for improvement.
Overall Experience
8.68
Satisfactory experience despite minor issues, recommendations noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Recently Renovated Downtown Hotel

Modern Amenities and Convenient Location

Discover the Hotel Indigo Madrid - Princesa, a stylish and contemporary hotel situated in the vibrant Moncloa-Argüelles district of Madrid. With a recent renovation, our hotel offers modern amenities and a convenient location. Just steps away from El Corte Inglés department store and a short walk from iconic landmarks like Plaza de España and the Royal Palace, our hotel is the perfect choice for both business and leisure travelers.

Chic Accommodations and Rooftop Terrace

Experience comfort and style in our chic accommodations, designed to cater to your every need. Unwind at our rooftop terrace, offering stunning views of the city skyline.

Gourmet Dining and Exceptional Service

Indulge in gourmet dining at our on-site restaurant, where our talented chefs create delicious dishes using locally sourced ingredients. Our dedicated staff is committed to providing exceptional service to ensure a memorable stay for every guest.

Ready to experience the best of Madrid? Book your stay at Hotel Indigo Madrid - Princesa today.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that children until 10 years old are considered children and has to be specified and included in the reservation. Extra fees could apply for some suplements (such as breakfast if not included).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 27 per day.

Location

Guest Reviews

8.6
Based on 1982 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
L
Lourdes family_with_children es
9
Pros:

Toallas,cama, limpieza

2026-05-09 via Nuitee
R
Roxane couple fr
10
Pros:

Très bon emplacement, avec des arrêts de métro à deux pas. Un personnel accueillant.
Mention spéciale pour les produits d'hygiène très qualitatifs.

Cons:

Rien

2026-05-06 via Nuitee
C
chaimaa couple ma
7
2026-05-06 via Nuitee
M
Monica solo_traveller es
7
2026-05-05 via Nuitee
T
Teresa family_with_children it
10
Pros:

Posizione, colazione, pulizia

Cons:

Tutto perfetto

2026-05-04 via Nuitee
A
Ahmet Can family_with_children tr
10
2026-05-04 via Nuitee
A
ALESSANDRO solo_traveller it
9
Pros:

Pulizia e servizi

Cons:

Sala breakfast piccola

2026-05-03 via Nuitee
M
Manuela family_with_children es
7
Estupendas
Pros:

Habitación perfecta para descanso y sin ruidos por las noches

Cons:

Las camas un poco altas

2026-05-03 via Nuitee
C
Carmen family_with_children es
9
Pros:

habitación amplia, hotel bien comunicado con bus y metro al lado,

2026-04-30 via Nuitee
P
paez fernandez couple es
8
2026-04-30 via Nuitee
M
Manuel Jesus solo_traveller es
8
2026-04-30 via Nuitee
H
Hanna couple pl
9
good location and comfortable
Pros:

it was clean and the breakfast is very good

Cons:

nothing

2026-04-28 via Nuitee
E
Emanuela couple it
9
Molto confortevole e il ristorante adiacente molto buono
Pros:

Molto accogliente, pulita, posizione buona

Cons:

Colazione con pochissime opzioni vegane

2026-04-28 via Nuitee
G
Gary solo_traveller gb
9
Great hotel,well located to explore Madrid
Pros:

The room and location of the hotel.

Cons:

Given the price,breakfast was not included in the price.

2026-04-27 via Nuitee
S
Sánchez Guerra family_with_children es
10
2026-04-27 via Nuitee
F
Francisco V. solo_traveller es
8
2026-04-27 via Nuitee
P
Pedro couple co
10
2026-04-27 via Nuitee
J
Jesús couple es
9
Gran opcion en Madrid
Pros:

Hotel con ubicación excelente, muy cerca de parada de metro que te lleva a cualquier sitio de Madrid. Personal en recepción muy amable. La habitación cómoda, limpia, sin ruido. Sin duda, un Hotel para repetir en futuros viajes.

2026-04-26 via Nuitee
E
Elizabeth couple gb
9
Good hotel
Pros:

Lovely size room - helpful reception, close to a metro station which is 4 stops from the centre Sol - so easy to get about.

Cons:

Charge different prices for beer depending on where you sit and wouldn’t serve food in the nice part of the restaurant or outside in the evening. I dislike these ridiculous rules - what have a restaurant area that guests can’t use.

2026-04-26 via Nuitee
F
Fátima couple es
10
Pros:

Muy buena ubicación

2026-04-26 via Nuitee