Hotel Indigo Madrid - Princesa by IHG

Hotels
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Hotel Indigo
8.6 (1859 reviews)
Calle Marques de Urquijo 4 , Madrid , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Some rooms dark
Reception staff not always helpful

Categories

Cleanliness
8.11
Some cleanliness issues mentioned, like stains in the shower.
Service
9.08
Service noted as friendly and helpful, despite some issues at reception.
Location
9.12
Excellent location mentioned in multiple reviews, close to transport and attractions.
Room Quality
8.07
Some rooms described as dark and less desirable.
Amenities
8.6
Amenities mentioned positively, though some lack noted.
Value for Money
8.56
Generally satisfactory, but concerns about breakfast cost.
Food and Beverage
8.61
Overall good food quality, with some room for improvement.
Overall Experience
8.68
Satisfactory experience despite minor issues, recommendations noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Recently Renovated Downtown Hotel

Modern Amenities and Convenient Location

Discover the Hotel Indigo Madrid - Princesa, a stylish and contemporary hotel situated in the vibrant Moncloa-Argüelles district of Madrid. With a recent renovation, our hotel offers modern amenities and a convenient location. Just steps away from El Corte Inglés department store and a short walk from iconic landmarks like Plaza de España and the Royal Palace, our hotel is the perfect choice for both business and leisure travelers.

Chic Accommodations and Rooftop Terrace

Experience comfort and style in our chic accommodations, designed to cater to your every need. Unwind at our rooftop terrace, offering stunning views of the city skyline.

Gourmet Dining and Exceptional Service

Indulge in gourmet dining at our on-site restaurant, where our talented chefs create delicious dishes using locally sourced ingredients. Our dedicated staff is committed to providing exceptional service to ensure a memorable stay for every guest.

Ready to experience the best of Madrid? Book your stay at Hotel Indigo Madrid - Princesa today.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that children until 10 years old are considered children and has to be specified and included in the reservation. Extra fees could apply for some suplements (such as breakfast if not included).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 27 per day.

Location

Guest Reviews

8.6
Based on 1859 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
A
Andrea • couple • es
9
2026-03-14 • via Nuitee
L
Leila • family_with_children • es
8
2026-03-12 • via Nuitee
G
Gotimi • family_with_children • pe
8
Pros:

Buena ubicación, el personal es muy amable, pude dejar las maletas después del check out.

2026-03-11 • via Nuitee
L
Lydia • couple • gb
9
2026-03-10 • via Nuitee
M
Macías • extended_group • es
9
Hotel bien situado y acogedor
Pros:

Ubicación perfecta cerca del metro. Personal muy amable y habitaciones muy grandes (al menos la nuestra). Sin duda un hotel en el que se puede repetir.

Cons:

Todo muy bien.

2026-03-10 • via Nuitee
A
AIRA • solo_traveller • es
8
2026-03-09 • via Nuitee
N
Nathan • couple • gb
9
Had an issue with the toilet in the room however the team were very helpful and sorted a new room straight away. Overall
Pros:

Cleanliness

Cons:

Nothing

2026-03-09 • via Nuitee
G
Gabriele • family_with_children • it
10
Pros:

Great structure.

Cons:

Slow check in.

2026-03-08 • via Nuitee
E
ESTIBALIZ • family_with_children • es
7
Pros:

La ubicación es muy buena, el desayuno magnífico pero hay que recordarles que nos gusta el café de cafetera y no el americano de termo, que desmerece la variedad y calidad del resto del desayuno. La habitación muy cómoda y completa, en un espacio correcto. El personal muy atento y amable.

Cons:

Lo malo para nosotras fue el ruido en la habitación, no están bien aisladas acústicamente y nos despertaron muy pronto ruidos de los huéspedes próximos y una tubería..

2026-03-07 • via Nuitee
C
Cátia • family_with_children • pt
10
Pros:

Das camas confortáveis, da oferta do mini bar, da amabilidade dos funcionários, do pequeno almoço, disponibilizaram roupão e chinelos, quarto com varanda

2026-03-07 • via Nuitee
Q
Qiqi • family_with_children • hk
8
Pros:

Convenient location.
Comfortable bed.

Cons:

Room has limited space.

2026-03-07 • via Nuitee
I
Iván • family_with_children • es
10
2026-03-05 • via Nuitee
S
Shin • family_with_children • kr
8
2026-03-04 • via Nuitee
P
Patricia • couple • es
9
Recomendable
Pros:

El hotel está ubicado en una zona bastante céntrica a un par de paradas en metro del centro, las habitaciones son amplias y confortables, la zona de recepción y bar está decorada con mucho gusto creando un ambiente muy agradable.
Estaba todo muy limpio y la habitación era bastante silenciosa y amplia.

Cons:

Lo que me faltó fué un secador de pelo en el baño.

2026-03-03 • via Nuitee
M
Michel • family_with_children • fr
9
2026-03-03 • via Nuitee
R
Risenga • family_with_children • dk
8
Helt fint sted
Pros:

Rent, hyggeligt og venligt personale

Cons:

Sengene stod ikke fast på gulvet så dobbeltsengen skred fra hinanden om natten.

2026-03-02 • via Nuitee
M
María del Mar • couple • es
10
Estupenda y tranquila estancia. Agradecimientos al personal de recepción y desayunos.
Pros:

Todo: personal, ubicación, desayuno .
A las habitaciones no les faltaba nada. Todo perfecto.

2026-03-02 • via Nuitee
S
Sonia • extended_group • pl
7
Oczekiwałem czegoś lepszego
Pros:

Dobra lokalizacja

Cons:

Niestety wiele rzeczy mi się nie podobało. Hotel na pierwszy rzut oka wydaje się być super zaś podczas 5 dniowego pobytu dużo rzecz przestało nam się podobać. W łazience brakowało podstawowych przedmiotów. Śniadania były bardzo nudne. Kawa była niesmaczna. W poooju było na pierwszy rzut oka czysto ale rozwinęła mi się od razu alergia- podejrzewam że na kurz i roztocza.

2026-03-02 • via Nuitee
B
Belen • couple • es
10
2026-03-02 • via Nuitee
M
Matteo • couple • it
7
Ottima scelta .
Pros:

Struttura bella, bello stile d’arredo, pulizia e comoda ai servizi primari

Cons:

Prezzo leggerete alto a mio avviso . Però tutto bene

2026-03-02 • via Nuitee