Days Inn by Wyndham San Antonio Downtown

I needed a last minute place to stay and found this place. Front desk lady was really helpful and nice. Place was really clean and comfortable. We could tell everything was just being upgraded and new so I didn’t mind they didn’t have the morning breakfast license to serve yet since everything else was clean.

The restroom was not clean good.

This was my first time at this location. It was fairly easy to reach. As I entered the front, I noticed a sketchy person sitting on a bench. When I went to check in, someone was ahead of me. I waited. Then another sketchy person (not a guest) entered the lobby..stayed for a moment...then left. I originally requested a 3rd floor room, but the elevators were not working, apparently. I then got a room on the 1st floor, which was fine. As went to find my room, part of the hallway was dark, which was odd. Later, I mentioned this to the front desk person and he turned the lights on. I went to my room, which was fine. There was a mini fridge and microwave. Big plus. Outside of my room, there was a receptable where normally one would find a fire extinguisher. It was empty. In the room, I noticed that the bathroom sink only let out a fairly thin stream. It wasn't a big deal, just thought it was odd. On the plus side, the bathroom had quite a number of those little soaps and personal care items. The WiFi was working fine. A password was not required. For the most part, it was a positive experience. People need to be aware of sketchy people outside the property. They shouldn't be allowed to enter the property at all.

Beds are NOT queen size so if you are looking for a room with queen beds, this is not the place. Swimming pool is not usable. Roaches in one room. Mold in other rooms. Breakfast looked okay but we decided not to eat there for personal reasons. Waffle makers was filthy and gross. Staff was great!!! But they are remodeling and not worth the stay!

This was really not good. The carpet was damp, we wore our shoes the whole time, the faucet in the bathroom never had hot water, the lobby looked like they forgot to stock it and the breakfast was lacking at best. I’m glad we were just resting our heads. Our key holder was a sticky note with our room number scribbled on it? Such a disappointment. At least the check in guy was nice.

Got in late and went right to sleep. Woke up the next morning to find black mold on the wall of the room and rust on the towel holder with my towels on it. NO THANKS!

First things first, staff was great. The young man who seemed to be at the front desk the entire time we were there was kind, polite, and attentive.

The room was spacious and cold, which is awesome. The bed was relatively comfortable.

Now the not great stuff:
The toilet wasn't working all that great, the light in the bathroom was dim, there was a used bandaid on the floor. The breakfast was cereal and fruit.

We were there for a night, my

However,

The elevator was down, ice machine down, my room had something in the tub,no smoke detectors, coffee pot missing, microwave missing plate for food to sit on, and broke lamp.

The front clerk was very kind. However, the reason for my rating is because our hotel window was broken. Lobby is in poor condition and appliances in the room are outdated.

They need to do e better job with the place over all

Rooms were not clean. Poor customer service.

Older hotels need reparations, humidity, beds scratches , doors 🚪 not closed well , shower liquids water

Interesting experience. They are in process of renovating and change in management. Breakfast was not available but they did gives us the option to cancel because of that. The guy that checked us in was friendly and gave great recommendations for the area. I would suggest to call ahead and see where they are at in their renovations.

They canceled our stay once we arrived for check-in due to management change. Will never use hotels.com or this hotel ever.

We never stayed there you guys didn’t have no Wi-Fi no TV no breakfast and I’m still have not gotten my refund back. We did not stay there. They cleared me from that hotel for me to get my refund and you did not give me my refund back.

They don't have breakfast service, but that's fine. What I suggest is that you keep your folders a little cleaner.

Run Down hotel !!!

Roaches, dust, broken windows , no breakfast. Its a horrible stay.

It was the worst nightmare ever. This place shouldn't be operating. I am very surprised the health inspectors haven't shut them down. The bedrooms are the dirtiest I have ever seen.. from blood on the toilet seats to a dead frog inside the room to lots of bed bugs all over the bed.. I have attached a few pictures so that you can get an idea of what this place looks like on the inside..we were moved into another room that appeared cleaned but the mattresses and sheets are full of bed bugs.

This place was amazing