Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Great breakfast
Comfortable bed
Polite staff
Cons:
Cleanliness issues
Noise from construction
Old facilities
Inconsistent service

Categories

Cleanliness
7.61
Mixed sentiments, with reports of cleanliness issues and a specific mention of poor bathroom conditions.
Service
8.58
Service was generally good, with polite staff but some negative experiences reported during check-in and checkout.
Location
9.12
Strong positive sentiment regarding the hotel's location, noted as convenient.
Room Quality
7.57
Mixed reviews, with comments on comfort but also mentions of room issues and noise.
Amenities
7.6
Amenities received some negative feedback, particularly regarding the gym and lack of modern features.
Value for Money
7.56
Criticism surrounding cost and value, especially in relation to outdated facilities.
Food and Beverage
8.61
Breakfast received high praise, positively impacting overall perceptions.
Overall Experience
8.18
Overall sentiment is mixed with both positive and negative experiences, balancing out to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:15

Property Description

Luxurious Accommodations
Mercure São Paulo JK offers charming rooms with modern amenities like air conditioning, kitchenette, and LCD TV, ensuring a comfortable stay for guests.

Relaxation and Fitness
Guests can unwind in the outdoor pool and sauna, or stay active at the fitness centre, providing the perfect balance between relaxation and exercise during their stay.

Convenient Location
Situated in Vila Olímpia, guests have easy access to nearby attractions like Shopping JK Iguatemi and Santander Theatre, making Mercure São Paulo JK the ideal choice for both leisure and business travelers.

Book now to experience the perfect blend of comfort and convenience at Mercure São Paulo JK.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

The hotel is undergoing accessibility works in social areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 262 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.18
B
bruno • couple • br
8
2026-03-01 • via Nuitee
F
Francisco • family_with_children • br
4
Pros:

Localizacao

Cons:

Limpesa
Restaurantei⁷

2026-02-27 • via Nuitee
D
Deus • extended_group • br
7
2026-02-27 • via Nuitee
R
REGINALDO • couple • br
9
2026-02-27 • via Nuitee
H
Hatim • solo_traveller • ma
10
Great stay with very helpful staff
Pros:

The property was a great place to stay. The staff were very helpful, and a special shoutout to Bismark who made sure my first visit to São Paulo was a great experience.

Cons:

Nothing significant to mention

2026-02-25 • via Nuitee
F
Flavio • solo_traveller • us
8
Pros:

Locations

2026-02-24 • via Nuitee
R
Renan • couple • br
8
Pros:

A localização é ótima.

Cons:

Barulhos de furadeira em outro quarto nos finais de semana.

2026-02-23 • via Nuitee
M
Malcolm • couple • sg
8
Affordable and well located
Pros:

5th time staying here and will continue staying here for work trip. Size of rooms were ample

Cons:

WiFi is really weak and slow. Hope they changed their service provider or install more routers

2026-02-22 • via Nuitee
C
CRISTIANE • couple • br
10
Pros:

Quarto ótimo, confortável, cama e banho excelentes. Fui à São Paulo para assistir um show e ficar somente uma noite e o hotel atendeu a todas as minhas expectativas. Ótimo!

2026-02-22 • via Nuitee
G
Guilherme • family_with_children • br
10
2026-02-14 • via Nuitee
C
Camila • family_with_children • br
10
2026-02-14 • via Nuitee
O
Oliveira • couple • br
10
2026-01-31 • via Nuitee
A
Ana • family_with_children • us
6
Pros:

Breakfast was ok, not a lot of variety when it comes to bread, pastries, and fruits though. Staff was nice.

Cons:

Air Conditioners in both rooms smelled terribly - they all needed to be cleaned.

2026-01-31 • via Nuitee
L
LUCIANA • couple • br
9
2026-01-29 • via Nuitee
A
Antônia Lucrécia de • couple • br
9
Pros:

Mto bom.

2026-01-25 • via Nuitee
P
Pedro Lourenço • couple • br
10
Excelente hotel.
Pros:

Tudo.

Cons:

Nada.

2026-01-22 • via Nuitee
M
Marcelo • family_with_children • br
10
Pros:

Localização manutenção impecável. Equipe prestativa, espaço. Tudo de bom

2026-01-21 • via Nuitee
C
Carlos Alberto • couple • br
8
A estadia foi normal
Cons:

Nenhum auxílio com a bagagem, tanto na chegada como na saída

2026-01-20 • via Nuitee
R
Rafael • solo_traveller • br
9
Ótima
Pros:

Localidade , café da manhã! Cama e o atendimento

Cons:

Quarto apertado ! Estrutura antiga

2026-01-20 • via Nuitee
E
ernesto • family_with_children • ar
9
2026-01-20 • via Nuitee