Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Great breakfast
Comfortable bed
Polite staff
Cons:
Cleanliness issues
Noise from construction
Old facilities
Inconsistent service

Categories

Cleanliness
7.61
Mixed sentiments, with reports of cleanliness issues and a specific mention of poor bathroom conditions.
Service
8.58
Service was generally good, with polite staff but some negative experiences reported during check-in and checkout.
Location
9.12
Strong positive sentiment regarding the hotel's location, noted as convenient.
Room Quality
7.57
Mixed reviews, with comments on comfort but also mentions of room issues and noise.
Amenities
7.6
Amenities received some negative feedback, particularly regarding the gym and lack of modern features.
Value for Money
7.56
Criticism surrounding cost and value, especially in relation to outdated facilities.
Food and Beverage
8.61
Breakfast received high praise, positively impacting overall perceptions.
Overall Experience
8.18
Overall sentiment is mixed with both positive and negative experiences, balancing out to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:15

Property Description

Luxurious Accommodations
Mercure São Paulo JK offers charming rooms with modern amenities like air conditioning, kitchenette, and LCD TV, ensuring a comfortable stay for guests.

Relaxation and Fitness
Guests can unwind in the outdoor pool and sauna, or stay active at the fitness centre, providing the perfect balance between relaxation and exercise during their stay.

Convenient Location
Situated in Vila Olímpia, guests have easy access to nearby attractions like Shopping JK Iguatemi and Santander Theatre, making Mercure São Paulo JK the ideal choice for both leisure and business travelers.

Book now to experience the perfect blend of comfort and convenience at Mercure São Paulo JK.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

The hotel is undergoing accessibility works in social areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 376 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.18
C
Carlos Angelo • solo_traveller • br
10
2026-07-04 • via Nuitee
F
Farias • extended_group • br
9
Pros:

O atendimento foi excelente, café da manhã ótimo.
Organização e resolução de problemas. Localização excelente.

2026-07-04 • via Nuitee
A
Aryane • couple • br
8
2026-07-04 • via Nuitee
A
ALEXANDRA • family_with_children • br
8
Cons:

A recepção possui poucos móveis, se tiver 2 famílias aguardando já não é suficiente.

2026-06-29 • via Nuitee
C
Clóvis • solo_traveller • br
1
2026-06-29 • via Nuitee
F
Fabio • couple • br
8
Excelente
Pros:

Quarto e banheiro

Cons:

N.A

2026-06-28 • via Nuitee
E
Eleonora • couple • br
10
Muito boa
Pros:

Espaço e conforto

2026-06-28 • via Nuitee
L
Liliane • couple • br
10
2026-06-28 • via Nuitee
C
Carlos Manuel • solo_traveller • br
9
2026-06-25 • via Nuitee
L
Liliane • couple • br
10
2026-06-22 • via Nuitee
M
Mariana • family_with_children • br
10
Pros:

Quarto de um tamanho muito bom, banheiros, confortável, localizaçao, tudo excelente.

Cons:

O check-in foi muito demorado. Mais de 30 minutos pra realizar.

2026-06-22 • via Nuitee
K
Kun Rizki • solo_traveller • br
9
2026-06-20 • via Nuitee
R
Raphael Henrique • solo_traveller • br
1
Cons:

Não dão atenção.

2026-06-16 • via Nuitee
A
Angela • solo_traveller • br
8
Pros:

Quarto faltando roupa de banho contratado

Cons:

Café da manhã muito fraco,poucas varidades

2026-06-16 • via Nuitee
S
Silvio Garbelotti • solo_traveller • br
10
2026-06-15 • via Nuitee
E
Elio • solo_traveller • br
7
Pros:

Localização
Acolhimento dos funcionários

Cons:

Limpeza do quarto, estava péssimo na chega. Chão estava grudando. Hóspede anterior deve ter feito fritura no quarto

2026-06-15 • via Nuitee
V
Vitor • solo_traveller • br
10
Pros:

Muito

2026-06-09 • via Nuitee
E
Emerson • solo_traveller • br
6
Hotel rasuavel
Pros:

Localização

Cons:

Atendimento, devido a falta de energia, ficamos sem internet
Café da manhã, já fiquei em outros Mercure, e o café da manhã foi superior ao JK, referente em quantidades e qualidades.

2026-06-08 • via Nuitee
F
Fernanda • solo_traveller • br
8
2026-06-07 • via Nuitee
C
celso • couple • br
8
Cons:

Quarto apertado

2026-06-07 • via Nuitee