Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Great breakfast
Comfortable bed
Polite staff
Cons:
Cleanliness issues
Noise from construction
Old facilities
Inconsistent service

Categories

Cleanliness
7.61
Mixed sentiments, with reports of cleanliness issues and a specific mention of poor bathroom conditions.
Service
8.58
Service was generally good, with polite staff but some negative experiences reported during check-in and checkout.
Location
9.12
Strong positive sentiment regarding the hotel's location, noted as convenient.
Room Quality
7.57
Mixed reviews, with comments on comfort but also mentions of room issues and noise.
Amenities
7.6
Amenities received some negative feedback, particularly regarding the gym and lack of modern features.
Value for Money
7.56
Criticism surrounding cost and value, especially in relation to outdated facilities.
Food and Beverage
8.61
Breakfast received high praise, positively impacting overall perceptions.
Overall Experience
8.18
Overall sentiment is mixed with both positive and negative experiences, balancing out to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:15

Property Description

Luxurious Accommodations
Mercure São Paulo JK offers charming rooms with modern amenities like air conditioning, kitchenette, and LCD TV, ensuring a comfortable stay for guests.

Relaxation and Fitness
Guests can unwind in the outdoor pool and sauna, or stay active at the fitness centre, providing the perfect balance between relaxation and exercise during their stay.

Convenient Location
Situated in Vila Olímpia, guests have easy access to nearby attractions like Shopping JK Iguatemi and Santander Theatre, making Mercure São Paulo JK the ideal choice for both leisure and business travelers.

Book now to experience the perfect blend of comfort and convenience at Mercure São Paulo JK.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

The hotel is undergoing accessibility works in social areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 329 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.18
A
ARMANDO • couple • br
9
2026-05-16 • via Nuitee
H
Heraldo • solo_traveller • br
8
Pros:

this place meet expectations me but wifi is bad, slow and bad connection.

2026-05-15 • via Nuitee
L
Lilly • solo_traveller • cr
8
2026-05-15 • via Nuitee
G
Gilson Aparecido • couple • br
10
2026-05-14 • via Nuitee
A
Artur • solo_traveller • br
10
2026-05-12 • via Nuitee
O
Oliveira • couple • br
10
Pros:

Equipe muito Educada e Gentil, Atendente Bismarck nos atendeu muito bem

2026-05-11 • via Nuitee
G
GERALDO MAGELA • couple • br
8
Foi muito boa e poderia ser melhor se não fosse a reposição dos sabonetes no banheiro.
Pros:

A localização do hotel é excelente.
O restaurante anexo a este é bom. Familia Castro
O Café da manhã é bom.

Cons:

A Limpeza esqueceu o sabonete liquido vazio por dois dias e não repôs o sabonete solido (caixinhas).

2026-05-09 • via Nuitee
G
Gabriella • couple • br
4
Pros:

Quarto espaçoso, bem grande e confortável! Só o secador do banheiro que não estava funcionando.

Cons:

O estacionamento do hotel, funcionário do estacionamento totalmente descontrolado, sem educação, sem noção nenhuma para tratar um ser humano. Chegamos a noite, ele não manobrou o carro e simplesmente queria obrigar a gente a colocar o carro em uma vaga que ele queria, sem motivos, nós abordou já gritando comigo e com meu esposo, ficamos com medo e sem intender tamanha agressividade, hotel é bom e a localidade também, mas não volto por esse motivo, prefiro pagar um pouco mais e ser bem atendida.

2026-05-08 • via Nuitee
C
Cassiana • couple • br
10
Pros:

Os quartos são ótimos, Banheiro bem espaçoso
Super bem localizado

2026-05-08 • via Nuitee
R
Roberto • couple • br
8
2026-05-04 • via Nuitee
C
Carlos • couple • br
8
2026-05-04 • via Nuitee
L
Luciana • solo_traveller • br
10
Muito boa!!!
Pros:

Gostei muito, equipe preparada, agilidade.

2026-05-04 • via Nuitee
C
Claudio Batista • couple • br
10
Perfeita
Pros:

Atendimento, limpeza e localização

2026-05-04 • via Nuitee
A
Andre • solo_traveller • br
8
Ótima localização
Pros:

Café da manhã

2026-05-03 • via Nuitee
F
Fabiana • extended_group • br
8
Pros:

Cama e quarto espaçoso

2026-05-03 • via Nuitee
A
Abner • couple • br
10
Incrível
Pros:

Café esplêndido. Equipe e atendimento do front desk excepcional.

2026-05-02 • via Nuitee
R
rafael • couple • br
10
2026-04-29 • via Nuitee
L
Letícia Cristina • couple • br
10
2026-04-28 • via Nuitee
A
Aline • solo_traveller • br
8
Pros:

Localização principalmente

2026-04-27 • via Nuitee
E
Eduardo • couple • br
5
Você paga caro e leva a experiência de um albergue
Cons:

Problema elétrico no quarto fez a luz ficar acesa a noite inteira, não dava para desligar. O chuveiro não misturava a agua, era queimadura de terceiro grau ou banho gelado

2026-04-27 • via Nuitee