Country Inn & Suites by Radisson, Columbia, SC

Hotels
•
Country Inn & Suites by Radisson Americas
7.1 (1282 reviews)
220 East Exchange Boulevard , Columbia , US
+1 803-776-6660

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several mentions)
Good/great location
Perceived good value for some guests
Front desk accommodated booking issues
Positive mention of breakfast attendant
Some guests found beds comfortable
Cons:
Rooms often reported as dirty, stained or not cleaned
Musty/moldy AC units and strong odors (body odor, marijuana)
Bugs reported in at least one room
Missing/broken fixtures; bathtub/nozzle/tub drain problems
Shower products not refilled; used products left in sink
Unexpected holds/extra charges on credit card; one report of rude staff handling

Categories

Cleanliness
4.5
Multiple reviews report dirty rooms, staining on bedding, bugs, used products left in sink, dust and sticky surfaces, and strong odors (musty/moldy AC, body odor, marijuana) indicating poor housekeeping.
Service
9
Staff repeatedly described as friendly, helpful and accommodating (assisted with booking.com issue, responsive to problems); one notable report of rude behavior and a disputed extra charge by a front-desk employee, but overall service sentiment is positive.
Location
9
Several guests call the location great and a strong value; property shows some age but location is repeatedly praised.
Room Quality
5
Guests report issues with room fixtures (holes in walls, missing tub fixtures), uncomfortable beds for some, bathtub nozzle/hot water control problems, tub not draining, musty/moldy AC units and general room condition concerns.
Amenities
6.5
Mixed reports: breakfast attendant mentioned positively and availability of pool, but issues include shower products not refilled, used products left in sink, and some maintenance problems affecting amenity use.
Value for Money
7.5
Some guests call it the best value for the money and staff accommodated booking issues, but unexpected holds/extra charges and cleanliness problems lower perceived value for others.
Food and Beverage
7.5
Limited mentions but the breakfast attendant/front-desk breakfast service is noted positively; no major complaints about food beyond minimal information.
Overall Experience
7.8
Mixed overall: friendly, helpful staff and good location often highlighted, but pervasive cleanliness and room quality issues create inconsistent guest experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Indulge in Comfort and Convenience

Relax by the Pool: Enjoy a refreshing dip in our indoor swimming pool, perfect for unwinding after a day of exploring Columbia.

Modern Amenities: Experience the convenience of free WiFi, a microwave, refrigerator, and cable TV in every room for a comfortable stay.

Stay Active and Engaged: Take advantage of our fitness centre and library, ideal for staying fit and entertained during your visit.

Book your stay at the Country Inn & Suites by Radisson, Columbia, SC today and make the most of your trip to South Carolina's vibrant capital city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: CAE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 1282 reviews
Cleanliness: 4.5
Service: 9
Location: 9
Room Quality: 5
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.8
C
Curtis • family_with_children • us
7
Pros:

Rooms were clean staff was nice

Cons:

Breakfast has gotten bad over time. Have been staying there for many weeks. Over the last two breakfast has become n leftovers. The biscuits and gravy are horrible at best and serving them several days in a row doesn't help.

2026-11-06 • via Nuitee
N
Naomie • couple • us
9
Very good place, good stuff. When I come back again, I will still come there.
Pros:

Everything was good. The staff were very respectful. The environment was nice. I like it

Cons:

None

2026-10-31 • via Nuitee
S
Sierra • couple • us
4
Pros:

Na

Cons:

It needs updating!!

2026-10-25 • via Nuitee
S
Shanita • solo_traveller • us
1
2026-10-24 • via Nuitee
B
Bernshausen • extended_group • us
10
Pros:

Nicole was so helpful, I had 2 different reasons to call and she was friendly. I didn't catch the night audit last but she was super friendly and helpful too!

2026-10-23 • via Nuitee
C
Chris • couple • us
10
2026-10-22 • via Nuitee
L
Lachandra Owens • family_with_children • us
10
2026-10-20 • via Nuitee
R
Ralik • couple • us
6
2026-10-18 • via Nuitee
J
Jessica • family_with_children • us
1
Uncomfortable
Pros:

Staff was friendly

Cons:

Room was dirty, and not cleaned

Used products by sink. Shower products not refilled

2026-10-17 • via Nuitee
B
Brian • family_with_children • us
3
We did not complete our entire stay. But your staff was wonderful.
Pros:

The staff was very helpful especially once we encountered an issue.

Cons:

The room had a musty smell. And upon investigating, it was found that the air conditioning unit was clogged and moldy.

2026-10-14 • via Nuitee
S
Shary • extended_group • pr
10
2026-10-13 • via Nuitee
P
Pope • couple • us
5
2026-10-11 • via Nuitee
E
Ester • solo_traveller • us
6
Pros:

I like that the staff was friendly and helpful.

Cons:

I didn't like that there was holes in the bathroom where something use to hang on the wall and part of the tub fixtures show it was missing.I also didn't like that the bedding had stains.I also didn't like that they charge your credit card a additional two hundred fifty dollar and you have to wait between three and ten days before they remove it.

2026-10-08 • via Nuitee
J
Judy • couple • us
10
2026-10-07 • via Nuitee
S
Shanita • solo_traveller • us
10
Pros:

Bed

Cons:

Bug's 🪲

2026-09-18 • via Nuitee
J
Jamshed • couple • us
10
2026-09-17 • via Nuitee
S
Stephanie • family_with_children • us
1
2026-09-15 • via Nuitee
J
Jonathan • couple • us
2
I was in town for work and stayed 2 nights. Unfortunately I would not recommend booking here as it was not clean or comf
Pros:

The front desk staff were very kind

Cons:

The entire hotel smelled awful. Very hot and humid everywhere. Rooms not very clean

2026-09-14 • via Nuitee
R
Richard • extended_group • us
10
Location shows some age but do not let it fool you. Best value for your money for sure.
Pros:

After a hiccup that seems to have come from Booking.com, they were able to accommodate us for the same rate. Very friendly staff. I would recommend them any time.

2026-09-14 • via Nuitee
M
margaret • couple • us
8
Medicare
Pros:

The location was great

Cons:

The tub didn’t drain and the beds was uncomfortable

2026-09-13 • via Nuitee