Spark by Hilton Biloxi Ocean Springs

Hotels
•
Hilton Worldwide
7.7 (166 reviews)
7921 Lamar Poole Rd, I-10 @ Exit 50, Biloxi, Mississippi, 39532 , Biloxi , US
+1 228-641-1128

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Facilities

Elevator
Fitness facilities
Conference space
Golfing nearby
Water skiing nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Parasailing nearby
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly/helpful staff
Convenient location
Pool (kids enjoyed)
Easy parking
Accessible/handicap-friendly rooms
Cons:
Loose/low toilet seats
Slow or non-working elevator
No in-room microwave / limited in-room amenities
Limited TV channels / poor reception
Some rooms outdated or damp
Understaffed / slow check-in at times
Breakfast average
Small parking lot

Categories

Cleanliness
7.8
Many reviews explicitly call rooms clean and tidy; however several guests reported issues (nasty bathroom, dirty elevator, loose toilet, and poor air quality) so cleanliness is mixed but generally positive.
Service
9.6
Staff and front desk are repeatedly praised as friendly, courteous and efficient; a few notes about understaffing and slower check-in exist but overall service sentiment is strongly positive.
Location
9.2
Multiple mentions of convenience — close to shopping, Walmart, gas, ocean springs and easy access to local points — guests consistently note the hotel's convenient location.
Room Quality
7
Rooms are often described as clean and comfortable but also sometimes outdated or damp, with issues like loose/low toilets, lack of microwaves, and limited TV reception; overall mixed room quality.
Amenities
7.2
Amenities are mixed: pool is enjoyed by families and parking is available but can be small; elevator reliability and limited TV channels / no in-room microwaves are recurring negatives.
Value for Money
6.4
Several guests explicitly state the hotel feels overpriced for what is offered and expected better for the rate; cleanliness and service are good but gaps in amenities and renovation status reduce perceived value.
Food and Beverage
6.6
Breakfast is mentioned as free but 'average at best' by guests; food/beverage offerings did not stand out positively in reviews.
Overall Experience
7.8
Overall stays tend to be good — clean rooms and friendly staff — but recurring operational and room issues (elevator, some bathrooms, missing amenities, pricing expectations) make the experience uneven.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Recreational Amenities
Enjoy the outdoor pool and fitness center at the hotel.

Complimentary Amenities
Benefit from free wireless internet, buffet breakfast, and newspapers in the lobby.

Event Spaces
Plan your event in the hotel's banquet hall, conference space, or meeting room.

Experience comfort and convenience at Best Western Cypress Creek in Biloxi, located minutes away from top casinos and attractions. Book now for a memorable stay!

Important information:

  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 166 reviews
Cleanliness: 7.8
Service: 9.6
Location: 9.2
Room Quality: 7
Amenities: 7.2
Value for Money: 6.4
Food and Beverage: 6.6
Overall Experience: 7.8
L
Linda • partner
10
Pros:

Great stay

2025-10-12 • via Nuitee
L
Latanya
10
Pros:

Love it only complaint no room microwave

2025-10-11 • via Nuitee
B
Brian • partner
10
Pros:

Great stay for the price, close to ocean springs

2025-10-10 • via Nuitee
B
BETTY
8
Pros:

Very convenient!

2025-10-10 • via Nuitee
M
Marsha • partner
10
Pros:

Our room was clean and quiet. The front desk personnel was friendly and very efficient.

2025-10-09 • via Nuitee
W
Whyneekqua • partner
10
Pros:

Everything was in great standards. Love love love!

2025-10-06 • via Nuitee
K
Kierra
8
Pros:

Well , everything was nice and clean just didn’t have a microwave.

2025-10-05 • via Nuitee
B
Bob
6
Pros:

Toilet was loose on the floor.

2025-10-04 • via Nuitee
E
Edward • family
10
Pros:

Can’t say enough good things about the staff!!

2025-10-04 • via Nuitee
K
Keith
8
Easy and fun
Pros:

Parking was easy and the kids loved the pool.

2025-10-03 • via Nuitee
L
Lataranesha • partner
10
Pros:

Small parking lot

2025-10-03 • via Nuitee
L
Lydia • partner
10
Pros:

Convenience to shopping, gas and supplies at Walmart.

2025-10-01 • via Nuitee
L
Lee
10
Pros:

E

2025-09-29 • via Nuitee
M
Mark
10
Pros:

Clean

2025-09-28 • via Nuitee
K
Kathleen
10
Pros:

Great place to stay off the main highway convenient to everything in a matter of minutes! Staff friendly rooms clean

2025-09-27 • via Nuitee
J
JOHNNIE • partner
4
Pros:

Clean

2025-09-21 • via Nuitee
M
Mary • partner
10
Pros:

Enjoyed the stay!

2025-09-14 • via Nuitee
M
Michael
6
Pros:

We booked a “handicap” room, and it was accessible. They had handicapped parking in the back that was close to our room. The room and bathroom were clean, and a wheelchair could fit in the shower. However, they have a low toilet (that should be replaced by an ADA toilet), and the toilet seat was very loose. There was a very limited selection of TV channels and very poor reception even though they have a satellite dish. Everyone has their own version of what is a “good” bed is like but we both thought the bed was very good and so were the many good pillows. I don’t know why others gave this hotel such high rankings, it was average at best.

2025-09-09 • via Nuitee
J
James Gregory • partner
6
Pros:

Not much!

2025-09-08 • via Nuitee
C
Chasity • family
10
Pros:

It was nice the employee was nice n the stay was nice.

2025-09-07 • via Nuitee